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By GARY S. on 10/09/18
CALLED TO RAVE ABOUT JOHN: HE SAID THAT HE’S A NICE GUY – KNEW WHAT HE WAS DOING – CAN SEND HIM ANYTIME

By ERNIE W. on 10/08/18
this is the 2nd year that comfort plus has been our service company for our heating system. Chris has always been prompt in scheduling our tune up before winter and Reggie has been our service tech both years, they both are very professional and courteous when sche...
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this is the 2nd year that comfort plus has been our service company for our heating system. Chris has always been prompt in scheduling our tune up before winter and Reggie has been our service tech both years, they both are very professional and courteous when scheduling and servicing our unit. we have peace of mind knowing we have a 24\7 service company.
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By Diane l. on 10/07/18
Jim Cody of Comfort Plus gets a five star review for outstanding service through the years!!

By Lance G. on 10/07/18
We always ask for Jim Cody.He knows how to get our heater to run to its best efficiency.Jim always takes time to explain things in a very friendly matter.We know when he is done,he has done an excellent job-no worries.We love Jim,he is the man for us!!!!

By Lance G. on 10/07/18
I give Jim Cody 5 stars.We love Jim,he is like a part of the family.Jim is the only one we want to work on our heater.He knows how to get our heater to work to its best efficiency and he does an excellent job.Jim takes the time to explain things in a friendly matte...
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I give Jim Cody 5 stars.We love Jim,he is like a part of the family.Jim is the only one we want to work on our heater.He knows how to get our heater to work to its best efficiency and he does an excellent job.Jim takes the time to explain things in a friendly matter and you never feel like he is rushing though the job.He is our number one man for our job.Thanks Jim!!!
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By DENISE G S. on 10/05/18
I have used Comfort Plus for 16 years - since before the name change to Comfort Plus! The technicians are all excellent but my first choice is Jim Cody who was here last week for a major repair to my Central Air. Jim is not only an exceptional technician for my A/C...
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I have used Comfort Plus for 16 years - since before the name change to Comfort Plus! The technicians are all excellent but my first choice is Jim Cody who was here last week for a major repair to my Central Air. Jim is not only an exceptional technician for my A/C and boiler but I have added a split Unit to his work load. I would also recommend the office staff for their ability to keep you informed of scheduling especially when facing a major repair. Jim will always be my hero as he not only maintains my equipment perfectly- but when working on my boiler he is inches from an ivory carpet- and in the sixteen years we have had the boiler he has not allowed one speck of dirt to touch that carpet.
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By M J P. on 10/05/18
Wonderful, kind, knowledgeable & trustworthy tech. I wish all service people were like Jim-I am very confident with his work ethic.

By Joseph R. on 10/04/18
We recently had our HVAC system in Ocean View, Delaware, replaced by Comfort Plus. Comfort Plus has maintained our system for years and has provided outstanding service and total professionalism. This latest experience once again met those high standards. Our sales...
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We recently had our HVAC system in Ocean View, Delaware, replaced by Comfort Plus. Comfort Plus has maintained our system for years and has provided outstanding service and total professionalism. This latest experience once again met those high standards. Our sales professional, Rick S., clearly explained our options and expertly answered our questions. Rusty C. and Brandon D., our installers, arrived on time, worked quickly and efficiently, cleaned up afterwards, explained the operation of the system, and were done in less than four hours. They both were great! Finally, back at the main office, Sandy W. was helpful and professional, just like she always has been with any followup questions we asked. The entire team worked together well to ensure this was a good experience. And the new HVAC system works wonderfully. Thanks to Comfort Plus!
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By Franklin P. on 10/02/18
Mrs. Peters called in to rave about Eddie. She said that he took her “monitor” heater outside to clean it. He was very polite, courteous, knew what he was doing and that she would recommend him to any of her friends. She was very satisfied with his services.

By Bill D. on 09/28/18
always prompt and professional. quality work with knowledgeable technicians.

By MILTON W EWING S. on 09/28/18
(no comment)

By LAWRENCE M. on 09/27/18
This company is definitely a cut above the rest. They are very customer oriented. We had an emergency with our a/c system and when we called at 8am they responded immediately. I talked to Chris in Customer Service who was friendly and courteous and before we hung u...
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This company is definitely a cut above the rest. They are very customer oriented. We had an emergency with our a/c system and when we called at 8am they responded immediately. I talked to Chris in Customer Service who was friendly and courteous and before we hung up she assured me a Technician would be to my house by late morning. True to her word, Gary was there right on time. He was fast and efficient in diagnosing and fixing the problem. He was also friendly and courteous and I won't hesitate to call Comfort Plus Services again.
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By THOMAS M P. on 09/22/18
Service man was very professional and did a great job. Cleaned up after himself as well.

By MARGARET B B. on 09/21/18
I have written this 5 times now-it seems. Alan can come to my house and I will continue to ask for him to come check or fix all my heating and cooling equipment. He is so calm and listens to all I have to say. He then goes off-repairs my attic stairs-as he could en...
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I have written this 5 times now-it seems. Alan can come to my house and I will continue to ask for him to come check or fix all my heating and cooling equipment. He is so calm and listens to all I have to say. He then goes off-repairs my attic stairs-as he could end up stuck in the attic if it unlocked as it did with me! He took his time, came up and down many times and when done-and I was satisfied, he rechecked and made all perfect but told me to call if anything was wrong again. He is so quiet , calm, and attentive, and enjoyable to talk to and just watch. Thank you for all you do , thank you for listening like I know what I am talking about, and thank you for fixing any an all that seems to need help.
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By lynne h. on 09/20/18
Gary came out to my house today and was very professional and polite. Explained what was going on with my system, is ordering the part and will be back next week. Im very pleased with Comfort Plus!!

By Dave T. on 09/19/18
Sandy handled all of my calls very professionally and knew what needed to be done to rectify my request. I knew I could trust her in getting my request completed. Thanks Brandon, Rusty, Terrance, and Kip were involved in the installation/replacement of two heat pum...
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Sandy handled all of my calls very professionally and knew what needed to be done to rectify my request. I knew I could trust her in getting my request completed. Thanks Brandon, Rusty, Terrance, and Kip were involved in the installation/replacement of two heat pump units at my residence. All 4 worked in a very professional manner, were polite, communicated well and got the job done in the time quoted. When asked to work as quiet as possible because my wife worked the night before and was sleeping they complied as best they could. A special recognition to Terrance and Kip for working under our house in the crawl space for long periods of time. Again, thanks to all of you.
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By Dave T. on 09/19/18
Sandy handled all of my calls very professionally and knew what needed to be done to rectify my request. I knew I could trust her in getting my request completed. Thanks Brandon, Rusty, Terrance, and Kip were involved in the installation/replacement of two heat pum...
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Sandy handled all of my calls very professionally and knew what needed to be done to rectify my request. I knew I could trust her in getting my request completed. Thanks Brandon, Rusty, Terrance, and Kip were involved in the installation/replacement of two heat pump units at my residence. All 4 worked in a very professional manner, were polite, communicated well and got the job done in the time quoted. When asked to work as quiet as possible because my wife worked the night before and was sleeping they complied as best they could. A special recognition to Terrance and Kip for working under our house in the crawl space for long periods of time. Again, thanks to all of you.
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By MELODY B. on 09/17/18
The gentleman who came for my annual Monitor cleaning was friendly, courteous and knowledgeable

By ARLENE B. on 09/17/18
The prices are fair, the technicians are excellent, and the installations are very neat and professional.

By Stanley M. on 09/13/18
MRS MALONE CALLED – SHE WAS RAVING ON TERRANCE AND KIP AND HOW BEAUTIFUL THEY ARE - - THEY DID A BEAUTIFUL JOB AND SHE WOULD RECOMMEND THEM TO ANY ONE.
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* Total number of reviews and star-ratings are based on data collected during the time period Comfort Plus Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Alan D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
91 total reviews
ALAN IS MARRIED WITH A SON, DAUGHTER AND A GRANDDAUGHTER. ENJOYS HUNTING AND FISHING. LOVES THE OUTDOORS WHILE SPENDING TIME WITH HIS FAMILY.
By Bivens on 12/20/16
Customer called to say “thank you” for sending a service tech out so soon. She appreciates the service and for the 1st time in a long time, she had “peace of mind” and was able to get a good night’s sleep. Way to go Alan!!!!

By LUCILLE S. on 12/11/16
What can I say about Alan...he has been servicing our boiler and a/c for more than 20 years. Dependable, courteous, HONEST, knowledgeable, personable. We trust Alan 100%. Office staff has also been wonderful.

By DANNY S. on 11/30/16
No problems - Alan is the BEST

By Jerry M. on 10/31/16
Alan is a very good tech. He know his job and does it. We appreciate his knowledge and skills.

By Rodney A. on 10/20/16
Alan was prompt, thorough and efficient when he responded to our need for a propane furnace inspection and assessment. He determined that the issue was relatively minor and one that he could address immediately. Alan did so and encouraged us, successfully, to enrol...
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Alan was prompt, thorough and efficient when he responded to our need for a propane furnace inspection and assessment. He determined that the issue was relatively minor and one that he could address immediately. Alan did so and encouraged us, successfully, to enroll a preferred customer plan that should help eliminate emergency calls such as the one he was called to address.
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By Rick R. on 09/27/16
Alan D. does a great job as he always does when he services our furnace.

By MARLIN & CINDY S. on 09/19/16
Great team and they were willing to work with our schedule. We will definitely work with them in the future.

By WILLIAM G. on 09/16/16
Allan the tech who came was very professional yet friendly. He listened to what I described to him and went to work on the problem immediately. He went through my heat pump and related systems very thoroughly. He found some problems, and repaired them. My system is...
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Allan the tech who came was very professional yet friendly. He listened to what I described to him and went to work on the problem immediately. He went through my heat pump and related systems very thoroughly. He found some problems, and repaired them. My system is okay again. I feel confident that our system will take us through the Winter now. Well done Allen! I also want to mention how nice it was to talk to Dan, the manager. He too was willing to listen to my problem over the phone and came up with a good solution. This company is very fair!
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By JOANNE E. on 09/15/16
From the beginning phone call to the repair of two air conditioners, I could not have been more satisfied with the personnel I talked with or watched their dedication to fulfilling my needs. Joanne **********

By Betty S. on 09/13/16
Alan goes above and beyond expectations. Prompt, clean, thorough.

By MAPLE S. on 09/06/16
The staff was kind and I look forward to them coming back for service.

By Carol S. on 07/17/16
I could not have been more pleased with the complete and thorough service Alan provided with my AC unit. Inside and out of my home. He was here for almost 3 hours and was well informed as he explained what he was doing. Thank you so much!

By LAURELEI S. on 07/12/16
We were extremely impressed with Comfort Plus Services' quick response to our request. Alan was meticulous and thorough. He took great care in finding the issue and explaining the situation. He went above and beyond to educate us about some of our other units as we...
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We were extremely impressed with Comfort Plus Services' quick response to our request. Alan was meticulous and thorough. He took great care in finding the issue and explaining the situation. He went above and beyond to educate us about some of our other units as well. I would trust his expertise in any HVAC matter. I'm hoping that he will be a service man we see regularly for our system's routine maintenance.
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By WARNER I S. on 07/11/16
"As always from the semi-annual service that found the issue, to service and installation supervision reviewing the required work to be performed, to service desk staff (Chris) and then final repair (Allen) was excellent. This even though part of the issue went as ...
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"As always from the semi-annual service that found the issue, to service and installation supervision reviewing the required work to be performed, to service desk staff (Chris) and then final repair (Allen) was excellent. This even though part of the issue went as far back as initial installation, service desk staff, repair staff and Mr. Bratten, management (worked hard to develop a solution for all to agree was fair and honest."
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By JEFF H. on 07/06/16
The Customer service representative (Chris) was very polite and professional and gave me the appointment I wanted with the Service Tech I prefer to work on my equipment. Alan D. has been servicing my heating and AC systems for years. He is not just a parts changer,...
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The Customer service representative (Chris) was very polite and professional and gave me the appointment I wanted with the Service Tech I prefer to work on my equipment. Alan D. has been servicing my heating and AC systems for years. He is not just a parts changer, if something is wrong he will diagnose the problem and fix it right the first time. He is professional and he insures he has cleaned up before he leaves.
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By Laurelei on 06/27/16
"And we loved Alan from Comfort Plus! He was great and found a major issue that our seller will have to fix. Thank you for making that happen so fast and smoothly!"

By LARRY W P. on 05/28/16
Very disappointed in the plan now. Have had both heating and air conditioning plans for years. Now they have changed it and we now have to pay for any freon that is added to our unit. Will be looking around for some comparable plans.

By WILLIS R. on 05/05/16
We had really great experience with Comfort Plus services and the technician Alan. His arrival was prompt. He was efficient and took time to listen to my concerns. He also did a a very thorough job at both our houses.

By Dale A. on 05/03/16
Alan Denherder

By Vincent N. on 05/02/16
Mr. Neal called in and wanted to express his appreciation for Alan. He said Alan was on time and did a wonderful job.
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