We arrived at our condo 4 PM Fri Aug 16th. The thermostat had a failure code on it. Called Comfortplus and they reacted immediately. Jim arrived within an hour. He found the problem on the roof part of the heat pump. Had it fixed very quickly. Jim does normal service on our unit also and is always friendly and very professional.
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Again, I cannot say enough good things about the service I receive. Jim is a pleasant person and as I have said before, he explains what he is doing and what needs to be done if need be. He recommends things that I can have done or do not have to have done. It is up to me. He is not pushy and that I like. I trust his opinion on things and feel like he tells me what he would do and does not just try to do unnecessary things.
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Awesome service. Arrived in a timely fashion. Mike is a technician who knows his trade. Rapidly diagnosed the unit. Able to advise the customer on technical issues in a manner everybody understands. Courteous, professional, knowledgeable. Would highly recommend to any prospective customer.
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I scheduled this repair a month in advance and in the AM. Jim from Comfort Plus arrived on time and ready to go. He performed all maintenance issues quickly and efficiently. Also reviewed with me air filter sizes that I needed, and made me aware of additional services that Comfort Plus now performs, i.e. Duct cleaning. Very please with the work and the customer service from Jim. Thanks!
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This Company has be excellent !!! They have serviced our HVAC system for the past 9 years, and have done a superb job. We have an HVAC Service Agreement, which includes an annual cleaning and tune-up. We had an AC problem on a Sunday, and they were here within 3 hours and fixed it. This past annual servicing was the best yet. Jim took his time and cleaned everything, Very nice guy. Ask for Jim !!
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It is always a pleasure working with Jim. He will call me when he is in route to my home and if there is a specific problem that has to be addressed we trouble shoot prior to his arrival helping to save time and money. Jim is efficient, clean, and consistent and will always make good recommendations for potential future issues with heating or air equipment. It is comforting to know there are still people in the business that have a solid work ethic and care about their customers.
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Wednesday was my annual service on all my HVAC units. I have relied on Jim C*** for my heating and air conditioning maintenance for years and he has kept my units in peak operation all that time which lowers my utility bills considerably. I routinely do better than even "efficient" homes on my ************** energy report. Several years ago I added a split unit that I did not have scheduled for maintenance until now. It gave Jim a fit (wish I had done maintenance sooner)! He called dispatch who immediately sent the guru of older units - Gary! Within minutes we were fixed and it was obvious why they don't make units that hard to service anymore! Thank you guys for being so good at what you do!
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