Fast and professional service, they come when they say they will and are very good workers. We have used them for a service contract on our water heater for several years and they keep it going great. They just finished installing a complete central air system for us and we were impressed with the speed and quality of the workmanship. They really wanted to do everything right so we would have a top notch system.
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Leroy installed a new furnace in our house during some of the coldest weather we had this year. He and his crew were phenomenal. He still needed to put in a air filter, but we told him to wait till other folks without heat were taken care of. He and Terrance came back and installed it. Awesome work. Leroy and his crew, including Terrance, were professional, conscientious and somehow immune to the cold. Just kidding with the last one but did crawl under the house and work outside for a considerable length of time. Thank You guys.
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They had been having an issue with no heat or hot water for a while. When Alan responded on Sunday the 25th, he stayed there quite some time and went an “extra” - “extra” mile to find out what was wrong and fixed the issue. She is very grateful for everything that Alan did, including taking the time to talk with them to explain everything. She wanted to let the company know just how much she appreciates Alan and everything did.
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Brian was friendly, and efficient. He asked about any problems and replaced all the items on my maintenance check list. He also enquired about other systems that might need service while he was here. He had some suggestions about installing an AC system when I told him I was considering doing so. I didn't feel that he was in a hurry to leave or to push me into calling about an A/C system. He didn't even mind the dead snake in the basement
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This is the second project work that I contracted CPS to perform. The most recent experience was thoroughly professional. The work was done to correct an imbalance of fresh air into my office space and help create a healthier environment. Mission accomplished! CPS first project was installation of a mini-split heat pump into an enclosed porch addition to my home. It is working to perfection. Leroy was the lead technician each time. Very friendly and knowledgeable. It is obvious that he cares what he is doing. A very nice customer service experience.
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For a long time issues with our hot water heater existed, cutting off, failing to start and going cold in the middle of a shower. A year ago Allen appeared and for the better part of the day worked on our instant hot water system. It has worked properly ever since. Yesterday Allen appeared, to our delight, for the annual preventative maintenance check. Professional in appearance, work ethics and efficiency is this gentleman. Thanks Allen and Comfort Plus.
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