Brandon and Marques installed my ductless HVAC. They wer professional, knowledgeable and efficient. They made certain that I understood the operation of the system. I was also impressed with how tidy they were after the installation, making sure all packing material and refuse was removed. A pleasure to have them do the installation.
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Our heat went out on a chilly night. We have an old boiler that we cannot afford to replace. We were glad to learn that Alan was on call. He doesn't try to talk us into upgrading. He has so many years of experience that he isn't perplexed by our old system.He got right to diagnosing the problem and fixing it. He explained it, gave us options, price differential and how to re-set the system given the new part. Alan is always courteous and efficient. We're grateful to have his skill to return our heat!
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Rusty and Brandon did a kick ass job getting my "old" home hooked up with all new duct work and a new carrier furnace! I could not be Happier! awesome job and awesome company from the first tech who said that my "old" furnace was beyond band aids (Alan) to the salesman Mike to the install team (Rusty and Brandon and another guy) to the office staff to Jim who came out in the pouring rain and in the dark to Gary who eventually fired up the new system! The team at Comfort Plus is TOP notch! I highly recomend this company!
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We are a new customer of Comfort Plus Services, after having had unpleasant experiences with another company. Tuesday, October 23rd was our first service call. Gary E******* was the technician who arrived mid-afternoon and started off by explaining in detail the work that he would be performing. He checked our two furnaces and A/C units, the airflow, heating output and refrigerant in the A/C's, and changed the filters. He was extremely polite and professional. Our first impression of this company, and particularly of Gary E*******, is highly satisfactory.
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I like to compliment two of the comfort plus employees Terrance & Kip for the excellent service they provided during the install of AC/Furnace on 10/15/18. Their ability to analyse and develop the best method for the install were totally professional and exceeded my expectations. Both Terrance & Kip commitment to great customer service to be commended. In the future I will highly recommended Terrance & Kip from Comfort Plus Services. Five Stars Excellent Service Now the first two technician's (Rusty & Brandon) who showed on the original install date of 10/05/18. Did nothing but complaint about the install before they even got started. Things like they may black widows under in the crawl space being wife is Afro African American she was offended. They complained about not knowing of the install until that morning the sales guy didn't do his job. They were totally unprofessional and appears uncaring and could not wait to leave. There rating would no stars very poor service.
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