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By george z. on 11/13/18
Jim is always courteous,efficient,clean and informative. I always request that he do the work if possible.

By Peter M. on 11/11/18
Rusty and Brandon did a kick ass job getting my "old" home hooked up with all new duct work and a new carrier furnace! I could not be Happier! awesome job and awesome company from the first tech who said that my "old" furnace was beyond band aids (Alan) to the...
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Rusty and Brandon did a kick ass job getting my "old" home hooked up with all new duct work and a new carrier furnace! I could not be Happier! awesome job and awesome company from the first tech who said that my "old" furnace was beyond band aids (Alan) to the salesman Mike to the install team (Rusty and Brandon and another guy) to the office staff to Jim who came out in the pouring rain and in the dark to Gary who eventually fired up the new system! The team at Comfort Plus is TOP notch! I highly recomend this company!
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By Peter M. on 11/10/18
Gary did a great job and got my new carrier system up and running! i'm now feeling warmth in the house for the first time this season!

By Liz T. on 11/07/18
Mike H., arrived in the time frame scheduled, he was efficient, professional, & polite. First time using Comfort Plus Services will use them again.

By Mary H. on 10/29/18
Alan is very courteous and is very thorough. He has serviced my equipment for years and always done an excellent job servicing my furnace and heat pumps.

By Alfred/Susan C. on 10/25/18
We are a new customer of Comfort Plus Services, after having had unpleasant experiences with another company. Tuesday, October 23rd was our first service call. Gary E******* was the technician who arrived mid-afternoon and started off by explaining in detail the wo...
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We are a new customer of Comfort Plus Services, after having had unpleasant experiences with another company. Tuesday, October 23rd was our first service call. Gary E******* was the technician who arrived mid-afternoon and started off by explaining in detail the work that he would be performing. He checked our two furnaces and A/C units, the airflow, heating output and refrigerant in the A/C's, and changed the filters. He was extremely polite and professional. Our first impression of this company, and particularly of Gary E*******, is highly satisfactory.
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By Karen W. on 10/24/18
As usual the service from Jim Cody was excellent. He is always friendly and professional and we trust his advice when there is a problem.

By Brian G. on 10/22/18
I like to compliment two of the comfort plus employees Terrance & Kip for the excellent service they provided during the install of AC/Furnace on 10/15/18. Their ability to analyse and develop the best method for the install were totally professional and exceeded m...
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I like to compliment two of the comfort plus employees Terrance & Kip for the excellent service they provided during the install of AC/Furnace on 10/15/18. Their ability to analyse and develop the best method for the install were totally professional and exceeded my expectations. Both Terrance & Kip commitment to great customer service to be commended. In the future I will highly recommended Terrance & Kip from Comfort Plus Services. Five Stars Excellent Service Now the first two technician's (Rusty & Brandon) who showed on the original install date of 10/05/18. Did nothing but complaint about the install before they even got started. Things like they may black widows under in the crawl space being wife is Afro African American she was offended. They complained about not knowing of the install until that morning the sales guy didn't do his job. They were totally unprofessional and appears uncaring and could not wait to leave. There rating would no stars very poor service.
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By linda s. on 10/18/18
A great company & employees !!!

By MARY E C. on 10/17/18
Excellent service on time and friendly

By Janet S. on 10/15/18
Leroy and Marcus were on site last week at Ms. Shawn’s. She called today to give feedback: “I couldn’t ask for two better people to install my system. They were kind and knowledgeable. They went out of their way to make sure I knew everything that was goin...
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Leroy and Marcus were on site last week at Ms. Shawn’s. She called today to give feedback: “I couldn’t ask for two better people to install my system. They were kind and knowledgeable. They went out of their way to make sure I knew everything that was going on. In all the years since DMO, you guys have been awesome! The ladies on the phone are also amazing to work with, they handle everything with care.”
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By ANNE M G. on 10/15/18
Great job. Very professional. Would not have comfort plus service my heating and air

By GREG L. on 10/11/18
Great service at a great price! Amanda was very helpful with scheduling and flexible on payment. Brian was very knowledgeable and did an excellent job performing the work. It was a great experience all around! Thank you, so much!

By George T. W. on 10/11/18
Service was excellent! Jim reintroduced himself upon arrival and was courteous. He serviced the air conditioning unit and boiler checked and cleaned both. Explaining his findings and remedy. Cleaned up any debris before leaving. All completed in reasonable time. Thanks Jim!

By Allen m. on 10/10/18
Tonight, we realized we had no hot water. We made the call to comfort plus and the “after hours” rate was clearly explained. We opted to continue with the service call. Jim Cody called us to let us know his ETA. He was in the driveway to the exact minute! Not o...
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Tonight, we realized we had no hot water. We made the call to comfort plus and the “after hours” rate was clearly explained. We opted to continue with the service call. Jim Cody called us to let us know his ETA. He was in the driveway to the exact minute! Not only does Jim exhibit a great attitude, while being called out away from his family in the evening hours, he was thorough and professional. In a world where customer service seems to be lacking, Jim is a refreshing change. Comfort Plus has a great employee. We hope that Jim is recognized for his fantastic work ethic!
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By MARY SUE H. on 10/10/18
Another great job by Reggie and Comfort Plus staff!!

By John Eric M. on 10/10/18
Extremely pleased with all aspects of getting my 25 year old oil furnace serviced and repaired when needed by Comfort Plus Services. The communication and response is always excellent starting with Sandy in the office to the service technician Jim C*** scheduling ...
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Extremely pleased with all aspects of getting my 25 year old oil furnace serviced and repaired when needed by Comfort Plus Services. The communication and response is always excellent starting with Sandy in the office to the service technician Jim C*** scheduling when he can arrive. We've always used Comfort Plus or DMO previously, for the service contract on our boiler as well as purchasing fuel oil and propane from CATO, for the life of the boiler. I've known the service technicians for years. They are knowledgeable, courteous and honest. I have no problem with them coming into my home. Keep up the good work!
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By GARY S. on 10/09/18
CALLED TO RAVE ABOUT JOHN: HE SAID THAT HE’S A NICE GUY – KNEW WHAT HE WAS DOING – CAN SEND HIM ANYTIME

By ERNIE W. on 10/08/18
this is the 2nd year that comfort plus has been our service company for our heating system. Chris has always been prompt in scheduling our tune up before winter and Reggie has been our service tech both years, they both are very professional and courteous when sche...
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this is the 2nd year that comfort plus has been our service company for our heating system. Chris has always been prompt in scheduling our tune up before winter and Reggie has been our service tech both years, they both are very professional and courteous when scheduling and servicing our unit. we have peace of mind knowing we have a 24\7 service company.
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By Diane l. on 10/07/18
Jim Cody of Comfort Plus gets a five star review for outstanding service through the years!!
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(410) 673-7999

Select any employee to see all their reviews.

Jim C
17 Years
Rating:
160 total reviews!
Alan D
28 Years
Rating:
87 total reviews!
Chris S
Customer Service Rep.
1 Year
Rating:
(168 total reviews)
Jessica E
Customer Service Rep.
5 Years
Rating:
(88 total reviews)
Brian C
17 Years
Rating:
(81 total reviews)
Eddie C
15 Years
Rating:
(67 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Comfort Plus Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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