It is always a pleasure working with Jim. He will call me when he is in route to my home and if there is a specific problem that has to be addressed we trouble shoot prior to his arrival helping to save time and money. Jim is efficient, clean, and consistent and will always make good recommendations for potential future issues with heating or air equipment. It is comforting to know there are still people in the business that have a solid work ethic and care about their customers.
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Wednesday was my annual service on all my HVAC units. I have relied on Jim C*** for my heating and air conditioning maintenance for years and he has kept my units in peak operation all that time which lowers my utility bills considerably. I routinely do better than even "efficient" homes on my ************** energy report. Several years ago I added a split unit that I did not have scheduled for maintenance until now. It gave Jim a fit (wish I had done maintenance sooner)! He called dispatch who immediately sent the guru of older units - Gary! Within minutes we were fixed and it was obvious why they don't make units that hard to service anymore! Thank you guys for being so good at what you do!
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Excellent service and very friendly people to do business with! I called these people to repair a air conditioner that was not cooling, I had no account just a first call asking for an appointment. The nice lady I talked with ask my address and phone number and told me someone would be there today, I almost fell backwards! The technician they sent called me when he was about 15 minutes away and arrived within that time. Great technician, very friendly guy and defiantly knew his work and what he was doing! He repaired my system leak then made sure it was no longer leaking. By the time he was loading up his truck my house was nice and cool once again. I plan to open an account with this company, it's very hard to find a service type of company that is really professional and shows it, and at the same time giving super great service! Tom W. Delaware
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Mr. Gary Ebersole, Service Technician with Comfort Plus Services was absolutely outstanding. He serviced my Mitsubishi AC/Heat units making all (4) of them look like they were brand new. Gary is so knowledgeable and professional. He taught me more about these units than the original installers did. I would highly recommend Mr. Ebersole and Comfort Plus Services to anyone in need of repair, cleaning or installation. The office staff are great too. Great Company!
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Alan has been the primary serviceman for my oil furnace for many years. He is absolutely the best. He is an expert at diagnosing and repairing problems. He keeps the furnace running well from year to year, so there are few problems! He is the only service technician I request. I added a Carrier mini-split system for A/C and supplemental heat two years ago, and I will now request only Alan for maintenance of this system. He is thorough, does not rush any job, and always checks to make sure things are working properly. Thanks, Alan!
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I want to take a moment to share my experience with Comfort Plus Services. My church was having an issue with the heating, and their service technician that come out was Gary Ebersole!!!!! He was professional, on time, but most of all he took the time and talked to me, not at me. He explained how he could assist our church with an service plan. He explained to me step by step what was covered. He was AWESOME!!!! A great first impression and professional representative for this company. Needless to say "We will be purchasing their service plan!!
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Terrance and Kip Were very nice and professional. They really takes pride in his work. That's hard to find these days. They got my blower working in two days and we have great heat now, just in time for all the cold weather that is on the way here. I would highly recommend them and Comfort plus to everybody. All the people that I dealt with over there seemed to be very professional. Gary was also very helpful in telling me what my problem was. I've never dealt with any other company where everybody seemed so professional. Thanks again.
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Terrance and Kip Were very nice and professional. They really takes pride in his work. That's hard to find these days. They got my blower working in two days and we have great heat now, just in time for all the cold weather that is on the way here. I would highly recommend them and Comfort plus to everybody. All the people that I dealt with over there seemed to be very professional. Gary was also very helpful in telling me what my problem was. I've never dealt with any other company where everybody seemed so professional. Thanks again.
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She called to ask some questions about her oil usage, but while on the line wanted to make sure she took time to compliment Reggie. She said before we came along, she wasn’t confident in the work that would be performed at her house. Now, she knows she is getting quality work and is being taken care of by a great person/company professionally and personally. She is a fan of Reggie’s, to say the least.
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Brandon and Marques installed my ductless HVAC. They wer professional, knowledgeable and efficient. They made certain that I understood the operation of the system. I was also impressed with how tidy they were after the installation, making sure all packing material and refuse was removed. A pleasure to have them do the installation.
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