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By Cheryl & Robert F. on 02/13/18
Good

By Peg S. on 02/05/18
Efren provided excellent service, explaining particulars of various carpeting which helped us make informed decisions. The installers were wonderful, arriving in a timely manner and making short work of the installation. Our carpet looks beautiful.

By Douglas M. on 02/04/18
Great flooring. Fantastic installers. The entire process went much smoother than Home Depots . These guys and gals are professionals.

By JC Baldwin C. on 02/01/18
Great service & installation!

By Kathy W. on 01/29/18
We had a very good experience at Coles Fine Flooring in San Marcos with Cindy C. She helped us decide on the appropriate laminate floor explaining the advantages of the different styles and brands. Installment was scheduled within a week. The installers were very k...
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We had a very good experience at Coles Fine Flooring in San Marcos with Cindy C. She helped us decide on the appropriate laminate floor explaining the advantages of the different styles and brands. Installment was scheduled within a week. The installers were very knowledgeable and completed the work for a beautiful new look in our dining room.
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By Amy S. on 01/23/18
In December 2017 I worked with Maryann at the Coles Fine Flooring San Marcos location. She was terrific! Not only did she listen to my preferences and walk the entire store looking for options, but when I needed to make a different selection within my budget, she f...
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In December 2017 I worked with Maryann at the Coles Fine Flooring San Marcos location. She was terrific! Not only did she listen to my preferences and walk the entire store looking for options, but when I needed to make a different selection within my budget, she found the perfect options for me. She explained everything so thoroughly too. I learned a lot about carpet and installation from working with her, and now I'm enjoying the gorgeous carpet in my new home! She's friendly, professional, and knowledgeable. Great service!
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By Toni & Vance T. on 01/17/18
Great service from sales all the way through the installation. Top notch crew!

By Suzy M. on 01/08/18
We got an amazing deal on porcelain tile for our entry and living room. Cindy was great, very accommodating answering all our questions. Professional installers. From start to finish a great experience. We now have a beautiful floor. You just can't beat their selec...
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We got an amazing deal on porcelain tile for our entry and living room. Cindy was great, very accommodating answering all our questions. Professional installers. From start to finish a great experience. We now have a beautiful floor. You just can't beat their selection, customer service and prices. I highly recommend them.
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By Mark & Alicia E. on 01/04/18
Mary Ann is very knowledgeable and helped us select some very fine products. We are happy with the selection and with Coles overall. To enhance her effectiveness, it would be important to write down the customers selections for future reference, and to be better...
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Mary Ann is very knowledgeable and helped us select some very fine products. We are happy with the selection and with Coles overall. To enhance her effectiveness, it would be important to write down the customers selections for future reference, and to be better prepared to ring up the sale. It took over an hour!
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By Alan & Sheila B. on 12/30/17
Our flooring installation was accomplished without undue difficulty. We are pleased with the appearance. The first 90 days should allow the new planking to "settle in".

By Ken G. on 11/13/17
We had a hardwood floor installed in our master bedroom and closet. Cindy really knows what she's doing. Her detailed knowledge of the materials and every step of the process gave me confidence that we had made a good choice. The installers were excellent and super...
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We had a hardwood floor installed in our master bedroom and closet. Cindy really knows what she's doing. Her detailed knowledge of the materials and every step of the process gave me confidence that we had made a good choice. The installers were excellent and super fast. We will certainly be talking to them for our next project.
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By Sheri H. on 11/13/17
From the time I first walked in the Santee store, I was treated professionally and very courteously. Heather was absolutely amazing and I cannot recommend her highly enough.

By Don & Elaine D. on 10/15/17
Our sales rep,Ron Collins, did an awesome job with helping us see our vision come to life! In two phases, we were able to replace our old tile and carpet with beautiful wood laminate. It looks stunning and the work crew worked quickly so we could get our home back ...
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Our sales rep,Ron Collins, did an awesome job with helping us see our vision come to life! In two phases, we were able to replace our old tile and carpet with beautiful wood laminate. It looks stunning and the work crew worked quickly so we could get our home back into working order as soon as possible. Would recommend them without reservations!
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By Donald and Leslie P. on 10/12/17
Ron Collins has been very attentive during this project and on top of every phase. Excellent service.

By Jill L. on 10/03/17
My sales rep Cindy did a great job from start to finish. She kept in communication all the way. The installers were real professional young men who did a great job with the installation and clean up. My carpet looks and feels beautiful and I am very happy with my ...
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My sales rep Cindy did a great job from start to finish. She kept in communication all the way. The installers were real professional young men who did a great job with the installation and clean up. My carpet looks and feels beautiful and I am very happy with my second purchase from Cole's.
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By Gretchen G. on 08/18/17
Wanting to share a "... Kudos! Well done!" for Heather T. C***k at Coles Fine Flooring, San Marcos, California. This is the second time I've purchased flooring from Heather, and the third time from Coles Fine Flooring in San Marcos. Ms. C***k listened to my exact n...
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Wanting to share a "... Kudos! Well done!" for Heather T. C***k at Coles Fine Flooring, San Marcos, California. This is the second time I've purchased flooring from Heather, and the third time from Coles Fine Flooring in San Marcos. Ms. C***k listened to my exact needs and budget, and presented several beautiful options which fit my situation. She's highly professional, honest, and has a great design sense, not to mention extremely organized. I'll be back to see her again in the future!
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By Connie J. on 07/20/17
An excellent experience, primarily due to the outstanding service of Ron S. in San Marcos. He worked with me to find the best solution, at the best prices, for three different flooring surfaces, wood, travertine and carpet. He orchestrated the 3 installations ove...
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An excellent experience, primarily due to the outstanding service of Ron S. in San Marcos. He worked with me to find the best solution, at the best prices, for three different flooring surfaces, wood, travertine and carpet. He orchestrated the 3 installations over a holiday weekend to keep us from having to wait longer, and followed through on a minor issue until it was resolved. Cole's won't be the least expensive, but the professionalism of their sales staff and installers makes this the best value for your money.
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By Donald M. on 07/10/17
First of all, Jeremy told us there would not be subcontractors. I asked the installers and they WERE subs. They did a good job but left a big mess of wires behind our TV and we have to have someone come and untangle that mess. I was called by Jeremy and said t...
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First of all, Jeremy told us there would not be subcontractors. I asked the installers and they WERE subs. They did a good job but left a big mess of wires behind our TV and we have to have someone come and untangle that mess. I was called by Jeremy and said they would need about 1.5 feet more of the carpet than originally measured by us. This came to $134 more for the small amount than what we were told in the store. Finally, my husband does not believe that the upgraded pad was installed under the new carpet. We cannot check, but that is disappointing.
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By Susan W. on 06/25/17
Efren was friendly, gave detailed into to me and made my visit simple

By Joel M. on 05/23/17
This was our first experience with Coles (we recently moved to SD from NJ). Everyone at Coles, especially Heather, provided outstanding service and professional advice during the entire process: from helping to coordinate the laminate and carpeting with the rest of...
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This was our first experience with Coles (we recently moved to SD from NJ). Everyone at Coles, especially Heather, provided outstanding service and professional advice during the entire process: from helping to coordinate the laminate and carpeting with the rest of the decor, colors; to scheduling installation to meet our timeline; to finding alternate carpeting when our first choice was not available (insufficient amount for our needs); to the actual installation which was completed on-time and expertly done. Nothing but high praise for the entire process and would absolutely recommend Coles for anyone who needs quality flooring at a good price, and installed without hassles and problems. Great job by the entire team!
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