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By Meri & Mark S. on 12/28/18
We worked with Denise at Cole's who was fabulous. She suggested ideas that we might not have otherwise considered and are very happy with the results. The installers (both for wood and carpet) were very professional and excellent craftsmen. Our project was compl...
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We worked with Denise at Cole's who was fabulous. She suggested ideas that we might not have otherwise considered and are very happy with the results. The installers (both for wood and carpet) were very professional and excellent craftsmen. Our project was completed even more timely than we dreamed possible. We would highly recommend Cole's Fine Flooring!
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By Kimberly N. on 12/27/18
(no comment)

By Philip S. on 10/04/18
Maryann was very knowledgeable and assisted us in selecting the flooring and quality level we desired. She handled the paperwork efficiently and setup and measurement appointment promptly ands at a convenient time. The work was scheduled timely. The installation...
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Maryann was very knowledgeable and assisted us in selecting the flooring and quality level we desired. She handled the paperwork efficiently and setup and measurement appointment promptly ands at a convenient time. The work was scheduled timely. The installation contractor (Nathaniel Parkins) arrived on time or early each day and worked efficiently. His team was cooperative. They left no mess. Furniture was moved carefully without damage. Nathaniel kept us updated and "in the loop" with any information about the job. He let us know each day when he would return the next day and arrived on time. I highly recommend Marryann for her expertise in design and purchasing and Nathaniel for your installation.
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By Alan S. on 08/24/18
(no comment)

By Jaime C. on 06/24/18
Very attentive and helpful

By Jody Y. on 06/06/18
Cindy at Coles San Marcos did a great job for us. She helped us with family room area rugs and bedroom carpeting. She was very thorough and responded quickly to all questions.

By James & Jane H. on 05/29/18
We have been extremely satisfied with Coles service - we have had a number of projects done and all involved have been friendly and courteous and all work has been done quickly and thoroughly! Special thanks to Cindy C. for her patience and kindness. Thanks to all ...
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We have been extremely satisfied with Coles service - we have had a number of projects done and all involved have been friendly and courteous and all work has been done quickly and thoroughly! Special thanks to Cindy C. for her patience and kindness. Thanks to all the installers as well - they have been friendly, willing to work out schedules, and efficient! Wish I could give you all 10 stars!
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By Linda R. on 05/06/18
I received friendly, professional and extremely helpful assistance from Jeremy. He was patient in listening to my concerns and went out of his way to help me select my purchase. I highly recommend Cole’s and Jeremy!

By Callista D. on 04/30/18
Excellent experience from the Designer, Maryann C., to the installers. Quality products. I am extremely satisfied with my carpeting and would not hesitate to recommend Cole's Fine Flooring.

By Steve K. on 04/09/18
After visiting many carpet stores with no success, Maryann found the solution dyed carpet we were looking for. She is very knowledgeable and called regularly to update us on the carpet installation. Highly recommend Coles and Maryann.

By Doug K. on 04/05/18
Great all around experience from ordering to completion

By Laura B. on 03/30/18
I worked with Maryann in December to pick tile that would "Match" existing tile. She spent 1 hour or more working with me. She has an artful eye and beautiful language to describe mixes, matches and non-matches! The tile looks superb and is not a MATCH but a com...
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I worked with Maryann in December to pick tile that would "Match" existing tile. She spent 1 hour or more working with me. She has an artful eye and beautiful language to describe mixes, matches and non-matches! The tile looks superb and is not a MATCH but a complement! Now we are back asking for Maryann to help us pick out carpet.
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By Karen P. on 03/28/18
We had a great experience working with Maryann. The planning of the flooring to the time to gt all the work done as well. Very Professional. Would totally recommend Coles Flooring to others.

By Lori Mc M. on 03/12/18
Cindy was an amazing sales lady, she assisted me in finding the perfect carpet for my new home and even helped me color match the carpet with the paint color. She was flexible and made sure everything was convenient with my time schedule and the moving process. Cindy is Amazing!!

By Carolyn T. on 03/11/18
My second experience with Cole's Carpets in 10 years and I would absolutely go back for a third if necessary! Cindy is knowledgeable and courteous and made sure my flooring looked amazing!

By Prncs D. on 03/02/18
About 3 years ago, our hot water heater burst. We needed to replace our flooring ASAP. Initially, I didn't consider Coles Fine Flooring because I assumed it would be out of my price range. After spending countless days going to the Big Box stores & trying to navi...
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About 3 years ago, our hot water heater burst. We needed to replace our flooring ASAP. Initially, I didn't consider Coles Fine Flooring because I assumed it would be out of my price range. After spending countless days going to the Big Box stores & trying to navigate footage, prices etc. I decided to try Coles, & am so glad I did! Ron Collins patiently helped me, really listening to what I was looking for. He made it an easy experience & I received nothing but compliments for my laminate floor. Unbelievably, we recently had to move & I immediately contacted Ron Collins at Coles for flooring for our new house. It was the same exact experience! Ron is a true professional & he explains everything clearly & is honest. He works with your budget. I highly recommend Ron Collins at Coles San Marcos!
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By Diane H. on 03/02/18
About 3 years ago, our hot water heater burst. We needed to replace our flooring ASAP.Initially, I didn't consider Coles Fine Flooring because I assumed it would be out of my price range. After spending countless days going to the Big Box stores & trying to navigat...
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About 3 years ago, our hot water heater burst. We needed to replace our flooring ASAP.Initially, I didn't consider Coles Fine Flooring because I assumed it would be out of my price range. After spending countless days going to the Big Box stores & trying to navigate footage, prices etc. I decided to try Coles, & am so glad I did! Ron Collins patiently helped me, really listening to what I was looking for. He made it an easy experience & I received nothing but compliments for my laminate floor. Unbelievably, we recently had to move & I immediately contacted Ron Collins at Coles for flooring for our new house. It was the same exact experience! Ron is a true professional & he explains everything clearly & is honest. He works with your budget. I highly recommend Ron Collins at Coles San Marcos!
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By Suzzonne & Stephen D. on 02/26/18
Great help from first to last. Floor is beautiful.

By Laurie D. on 02/21/18
Sales people were very helpful and installers did a superb job. I'm was very satisfied with everything. Thank you Coles Carpeting.

By Lisa K. on 02/13/18
We really appreciated Jeremy and Dave's professionalism. They make the process so easy. I need to replace some damaged carpet. I called to see if they had it in stock, they did. Same day measurements and we had the carpet installed a few days later. The installers...
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We really appreciated Jeremy and Dave's professionalism. They make the process so easy. I need to replace some damaged carpet. I called to see if they had it in stock, they did. Same day measurements and we had the carpet installed a few days later. The installers were also excellent. From start to finish, the service was great! We have used Coles several times and will continue to do so
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CALL TO SCHEDULE
760-741-1001

Select any employee to see all their reviews.

Cindy C
Rating:
13 total reviews!
Maryann C
Rating:
10 total reviews!
Jeremy F
Customer Service Rep.
Rating:
(22 total reviews)
Taylor R
Customer Service Rep.
Rating:Just Launched
Ron S
Rating:
(4 total reviews)
Denise S
Rating:
(2 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Coles Fine Flooring San Marcos has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Coles Fine Flooring San Marcos. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
760-741-1001
Cindy C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
13 total reviews
I love helping clients find the right flooring for their needs. I use my 40 years experience in flooring, including managing a flooring department, to help determine best products with the client. I help take a dazzling array of choices down to what is perfect for them. I am with them through the selection, measuring and installation process to calling back to hear how delighted they are with the installation of their flooring choices.
By Jody Y. on 06/06/18
Cindy at Coles San Marcos did a great job for us. She helped us with family room area rugs and bedroom carpeting. She was very thorough and responded quickly to all questions.

By James & Jane H. on 05/29/18
We have been extremely satisfied with Coles service - we have had a number of projects done and all involved have been friendly and courteous and all work has been done quickly and thoroughly! Special thanks to Cindy C. for her patience and kindness. Thanks to all ...
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We have been extremely satisfied with Coles service - we have had a number of projects done and all involved have been friendly and courteous and all work has been done quickly and thoroughly! Special thanks to Cindy C. for her patience and kindness. Thanks to all the installers as well - they have been friendly, willing to work out schedules, and efficient! Wish I could give you all 10 stars!
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By Lori Mc M. on 03/12/18
Cindy was an amazing sales lady, she assisted me in finding the perfect carpet for my new home and even helped me color match the carpet with the paint color. She was flexible and made sure everything was convenient with my time schedule and the moving process. Cindy is Amazing!!

By Carolyn T. on 03/11/18
My second experience with Cole's Carpets in 10 years and I would absolutely go back for a third if necessary! Cindy is knowledgeable and courteous and made sure my flooring looked amazing!

By Suzzonne & Stephen D. on 02/26/18
Great help from first to last. Floor is beautiful.

By Kathy W. on 01/29/18
We had a very good experience at Coles Fine Flooring in San Marcos with Cindy C. She helped us decide on the appropriate laminate floor explaining the advantages of the different styles and brands. Installment was scheduled within a week. The installers were very k...
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We had a very good experience at Coles Fine Flooring in San Marcos with Cindy C. She helped us decide on the appropriate laminate floor explaining the advantages of the different styles and brands. Installment was scheduled within a week. The installers were very knowledgeable and completed the work for a beautiful new look in our dining room.
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By Suzy M. on 01/08/18
We got an amazing deal on porcelain tile for our entry and living room. Cindy was great, very accommodating answering all our questions. Professional installers. From start to finish a great experience. We now have a beautiful floor. You just can't beat their selec...
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We got an amazing deal on porcelain tile for our entry and living room. Cindy was great, very accommodating answering all our questions. Professional installers. From start to finish a great experience. We now have a beautiful floor. You just can't beat their selection, customer service and prices. I highly recommend them.
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By Ken G. on 11/13/17
We had a hardwood floor installed in our master bedroom and closet. Cindy really knows what she's doing. Her detailed knowledge of the materials and every step of the process gave me confidence that we had made a good choice. The installers were excellent and super...
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We had a hardwood floor installed in our master bedroom and closet. Cindy really knows what she's doing. Her detailed knowledge of the materials and every step of the process gave me confidence that we had made a good choice. The installers were excellent and super fast. We will certainly be talking to them for our next project.
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By Jill L. on 10/03/17
My sales rep Cindy did a great job from start to finish. She kept in communication all the way. The installers were real professional young men who did a great job with the installation and clean up. My carpet looks and feels beautiful and I am very happy with my ...
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My sales rep Cindy did a great job from start to finish. She kept in communication all the way. The installers were real professional young men who did a great job with the installation and clean up. My carpet looks and feels beautiful and I am very happy with my second purchase from Cole's.
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By Rita D. on 01/20/17
We went to Coles on New Year's Even about 3:00 pm. They closed at 5:00. Cindy helped us choose some floor tile for one room. Everything went smoothly; the measurement was done, the tile took a few days to come in, and the installers took several more days to ar...
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We went to Coles on New Year's Even about 3:00 pm. They closed at 5:00. Cindy helped us choose some floor tile for one room. Everything went smoothly; the measurement was done, the tile took a few days to come in, and the installers took several more days to arrive. The tiles were laid one day, one day to dry, and the grouting was completed in less than 2 hours the 3rd day. The installers, Jorge and Ismael, were very professional, pleasant, and neat in cleaning up. They did all the cutting by hand which was a welcome relief as there was no noise. Our previous tile installers (not Coles) had set up their power saws outside. Not only were the saws incredibly loud, but we also had a whole yard full of the dust powder in our mulch which was impossible to remove. Also the installers had to do a little grinding because of uneven concrete, but the dust was minimal as they vacuumed the dust as they ground. They were really perfectionists; again, our previous installers (not Coles) had given us about a C-grade job. Jorge and Ismael gave us an A job! We are very satisfied with our Coles experience. When we get ready to replace our carpet in a few years, we will go there.
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By Maryann W. on 12/05/16
Cindy at Coles San Marcos offered fabulous assistance in helping me replace my 16 year old carpet. Having a house re-carpeted can feel traumatic, but she guided me through the process and helped me work through my choices. I am thrilled with what I picked and the i...
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Cindy at Coles San Marcos offered fabulous assistance in helping me replace my 16 year old carpet. Having a house re-carpeted can feel traumatic, but she guided me through the process and helped me work through my choices. I am thrilled with what I picked and the install that occurred exactly when I requested it and faster than expected.
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By Chris R. on 11/19/16
Service was great, product wonderful as promised and the install, although a few hours late was professional with expert workmanship. Thank you for our new carpet

By Doug and Marlena P. on 05/09/16
They did a great job installing laminate in our master bedroom this past Friday. 6 Hours, and done!
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