We had just moved into our new home when the heater motor went out - and it was freezing outside. After being told by a few other HVAC service companies that it would be weeks before they could come; we stumbled across Climate Control Systems in Hickory, NC. The same or next day, Nick showed up in the freezing cold rain. He quickly located the problem as being a burned out motor and had one overnighted immediately. Within a few more days we had heat. Nick never once tried to push anything on us that we did not need. He even told me I did not need a few things I had inquired about. We were so impressed with Nick and Climate control that we asked to sign a service agreement while Nick was here fixing the heater. We have since had Nick and his father Jason, come back out to install an Ultraviolet Light to clean bacteria from the unit's coil and install a new Merv Filter. The discount we received for both service visits was certainly helpful. We look forward to seeing Nick and Jason at our regular bi-annual visits. Climate Control Systems is a great company to deal with. Everyone from the person that first answers the phone to the other office workers and service people are kind, professional, knowledgable, fast and friendly. I get the feeling they really do care about their customers. All around Great Guys, Great Service and Great Work - Can't Be Beat!
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I had a big problem with the heater in my home. When the exteriors temperature below 30 in the house no more than 60/63. Three different companies came to my house, but no success. A good friend of mine gave me the address of Climate Control Systems and they immediately understood the problem. The day after they explain to me what it necessary to do and the cost. I accepted and after few days 6 person came in the morning to do the job. My wife and I appreciated how they move in the house and how professional and expert they are. Now everything works perfect, thanks to this very good company.
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I purchased my new HVAC system from Climate Control Systems last summer. Todd was my primary contact, although every person I have dealt with has been outstanding. Because of the great service, quick response, quality product and fair pricing, I have referred Climate Control to many others, including my employer. Thanks to Climate Control, my home is now very comfortable, summer or winter.
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I am thrilled with the recommendation Jason made for fixing the loud noise that was coming from my ductwork. I apprecaite him taking the time to explain what was causing the noise and making the repair to fix it. I can now sit in my back room to knit without it sounding like a train is coming by my house.
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Climate Control has been serving my OLD Lennox Furnace for the past few years. Techs are always knowledgeable & courteous. It wouldn’t start up this week but thanks to Jason it’s humming right along now. I called him this morning with a question and he gladly explained it to my satisfaction. Thanks!
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Climate Control Systems really saved me and my family! First good cold night of 2017, our furnace goes out. Called up Climate Control Systems and Jason White shows up, ahead of schedule and on the weekend! Gets us back in business in no time; now I’m sweating!!! Don’t hesitate to give these folks a call! We’ll be buying the annual service agreement as well!
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