Climate Control Systems Inc
CALL TO SCHEDULE
828-322-3880
By Alicia A. on 08/07/18
I appreciate Amy's professionalism and courteousness! She's great to work with. Thanks for the service reminders.

By Brint R. on 07/11/18
Jason White showed up on time and was Knowledgeable about our unit. His first troubleshooting had us cool for a few days, but the problem reoccurred. When we called about the unit acting up again, Jason came back and honored his 30 day guarantee to make sure we w...
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Jason White showed up on time and was Knowledgeable about our unit. His first troubleshooting had us cool for a few days, but the problem reoccurred. When we called about the unit acting up again, Jason came back and honored his 30 day guarantee to make sure we were taken care of. Troubleshooting is never an exact science but it was reassuring that Jason knew exactly what to do each step of the way! Been running at a crisp 71 degrees ever since! Fully recommend!
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By Rhett T. on 07/11/18
(no comment)

By Stacie S. on 07/07/18
I had to call for service a second time because the problem was not resolved the first time. Matt was very prompt, professional, and knowledgeable. He had the issue fixed in less than 30 minutes. We have to have an air return put in our hallway in the fall and I...
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I had to call for service a second time because the problem was not resolved the first time. Matt was very prompt, professional, and knowledgeable. He had the issue fixed in less than 30 minutes. We have to have an air return put in our hallway in the fall and I won’t hesitate to call Climate Control for the job.
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By Tammy A. on 07/07/18
Our field tech., Matt Brown, was extremely helpful, polite and gave us so much useful information about our issue and future products. He was able to fix the problem withing 15 minutes of arrival, when just an hour before another tech from another company wouldn't ...
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Our field tech., Matt Brown, was extremely helpful, polite and gave us so much useful information about our issue and future products. He was able to fix the problem withing 15 minutes of arrival, when just an hour before another tech from another company wouldn't touch it then tried to get us to purchase an expensive replacement. Our family thanks your company and Matt for excellent service.
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By Stacie S. on 07/07/18
The technician was prompt, very knowledgeable, and courteous. However one of the problems we called about was water leaking from the unit. That problem is not resolved. We came home yesterday and we had a lot of water on the floor. We need this resolved

By karl t. on 07/06/18
great prompt service to fix all the problems that plagued us for 3 weeks. Everything is working great and look forward to more of the great service that Jason provides. Karl

By Lisa p. on 07/05/18
Awesome service

By Brandy H. on 07/05/18
Matt was very professional and knew exactly what he was doing. He made us feel confident in the outcome of the visit and was able to fix the issue on premise. Would recommend and use again in the future.

By Steve W. on 07/04/18
Very prompt service. Efficient diagnosis and repair. I would not hesitate in recommending them to others.

By John c. on 06/29/18
Matt fixed my air in a timely manner. He was very professional!! Matt and the team at climate control systems are a awesome team

By Eddie D. on 06/21/18
We had just spent the night without AC and temp well into the 80's. I called Climate Control Systems at 8:30 fearing we would have to replace the AC unit here in the middle of summer. Jason found the problem and had us up and going in less than an hour. A bad capac...
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We had just spent the night without AC and temp well into the 80's. I called Climate Control Systems at 8:30 fearing we would have to replace the AC unit here in the middle of summer. Jason found the problem and had us up and going in less than an hour. A bad capacitor and a total bill of around $300.00 I would highly recommend CCS and plan to contact them in the fall to replace the unit which is of an unknown age, but close to 20yrs...could be 30. One forgets those things as the years fly by.
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By Brian G. on 06/21/18
Only good stuff to say about today's experience with Jason: he called before coming, arrived on time, was pleasant, knowledgeable, thorough, and very professional in every way -- a 5-star rating earned and deserved. We will definitely continue our relationship wit...
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Only good stuff to say about today's experience with Jason: he called before coming, arrived on time, was pleasant, knowledgeable, thorough, and very professional in every way -- a 5-star rating earned and deserved. We will definitely continue our relationship with Climate Control Systems for any HVAC-related needs in the future.
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By Dixie H. on 06/20/18
We had just moved into our new home when the heater motor went out - and it was freezing outside. After being told by a few other **** service companies that it would be weeks before they could come; we stumbled across Climate Control Systems in ************ The sa...
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We had just moved into our new home when the heater motor went out - and it was freezing outside. After being told by a few other **** service companies that it would be weeks before they could come; we stumbled across Climate Control Systems in ************ The same or next day, Nick showed up in the freezing cold rain. He quickly located the problem as being a burned out motor and had one overnighted immediately. Within a few more days we had heat. Nick never once tried to push anything on us that we did not need. He even told me I did not need a few things I had inquired about. We were so impressed with Nick and Climate control that we asked to sign a service agreement while Nick was here fixing the heater. We have since had Nick and his father Jason, come back out to install an Ultraviolet Light to clean bacteria from the unit's coil and install a new Merv Filter. The discount we received for both service visits was certainly helpful. We look forward to seeing Nick and Jason at our regular bi-annual visits. Climate Control Systems is a great company to deal with. Everyone from the person that first answers the phone to the other office workers and service people are kind, professional, knowledgable, fast and friendly. I get the feeling they really do care about their customers. All around Great Guys, Great Service and Great Work - Can't Be Beat! ** UPDATE ** We have now been using Climate Control for over 6 months and we still love these guys. As previously mentioned, we signed a service agreement and are so glad we did. Nick, Jason & Chris keep our system running smoothly and Amy always lets us know ahead of time when we it's time for a service call. We would highly recommend these guys to anyone - and we have.
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By Ann M. on 06/20/18
Matt was punctual (right on time), courteous, helpful, very knowledgeable and thorough. He took his time and asked me if there was anything else I needed help with while he was here and gave me feedback on what he did while he was here and reported to me that ever...
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Matt was punctual (right on time), courteous, helpful, very knowledgeable and thorough. He took his time and asked me if there was anything else I needed help with while he was here and gave me feedback on what he did while he was here and reported to me that everything looked great. He changed the filter and cleaned up very nicely around the outside unit! I would definitely recommend his services and use him again!
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By Jim F. on 06/20/18
My 10 year old AC unit went out at 5:30pm on one of Hottest days in June 2018. I called Climate Control Systems Inc for my first time every. I received a called back in minutes - the person explained my options and I elected for next day service which I thought b...
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My 10 year old AC unit went out at 5:30pm on one of Hottest days in June 2018. I called Climate Control Systems Inc for my first time every. I received a called back in minutes - the person explained my options and I elected for next day service which I thought best to purchase the Member Club service to have the system checkout since it had been 10 years. The next day I receive several phones calls from the scheduling desk per my request of when the field services would arrive. The field service person called and provide me a 30 minute arrival estimate, which provided me time to travel from my work to my home. Two technicians arrived shortly after I did. They performed the diagnostics and repaired the problem and performed the bi-annual checkup and cleaning all in a short period. My AC unit is now working very well. The two field service technicians were very professional and explained all activities to me. Many thanks to them and to all others involved. This experience of the communications from the beginning to the end is the EXCACT method that I desired. Kudos to all. Regards - Jim
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By Erika on 06/18/18
Matt and Marc were punctual and professional. They checked my thermostat a few times and did maintenance on my A/C. They made a few recommendations and explained how my maintenance plan would work and what it entailed. Very courteous, upfront and positive team.

By Charles M. on 06/12/18
quiet, professional, efficient everytime he comes.

By Kenneth M. on 06/11/18
Keeps my systems free of problems. One time caught a gas leak!

By Barbara c. on 06/10/18
Well done job did work for us this winter we like all the work he has done for us
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CALL TO SCHEDULE
828-322-3880

Select any employee to see all their reviews.

Climate Control Systems Inc Team
Rating:
90 total reviews!
Jason W
Rating:
24 total reviews!
Amy M
Customer Service Rep.
Rating:
(3 total reviews)
Matt B
Rating:
(16 total reviews)
Chris B
Rating:
(10 total reviews)
Nick W
Rating:
(9 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Climate Control Systems Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
828-322-3880

Customer service is always a top priority at Climate Control Systems Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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