We had just spent the night without AC and temp well into the 80's. I called Climate Control Systems at 8:30 fearing we would have to replace the AC unit here in the middle of summer. Jason found the problem and had us up and going in less than an hour. A bad capacitor and a total bill of around $300.00 I would highly recommend CCS and plan to contact them in the fall to replace the unit which is of an unknown age, but close to 20yrs...could be 30. One forgets those things as the years fly by.
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Only good stuff to say about today's experience with Jason: he called before coming, arrived on time, was pleasant, knowledgeable, thorough, and very professional in every way -- a 5-star rating earned and deserved. We will definitely continue our relationship with Climate Control Systems for any HVAC-related needs in the future.
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Matt was punctual (right on time), courteous, helpful, very knowledgeable and thorough. He took his time and asked me if there was anything else I needed help with while he was here and gave me feedback on what he did while he was here and reported to me that everything looked great. He changed the filter and cleaned up very nicely around the outside unit! I would definitely recommend his services and use him again!
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My 10 year old AC unit went out at 5:30pm on one of Hottest days in June 2018. I called Climate Control Systems Inc for my first time every. I received a called back in minutes - the person explained my options and I elected for next day service which I thought best to purchase the Member Club service to have the system checkout since it had been 10 years. The next day I receive several phones calls from the scheduling desk per my request of when the field services would arrive. The field service person called and provide me a 30 minute arrival estimate, which provided me time to travel from my work to my home. Two technicians arrived shortly after I did. They performed the diagnostics and repaired the problem and performed the bi-annual checkup and cleaning all in a short period. My AC unit is now working very well. The two field service technicians were very professional and explained all activities to me. Many thanks to them and to all others involved. This experience of the communications from the beginning to the end is the EXCACT method that I desired. Kudos to all. Regards - Jim
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My experience with Climate Control Systems, Inc. is one of many years -- I first began in the year of 1961 -- ( before this co. was created ) the parent co. ***************** began servicing our equipment when we first bought our house. Over the years they have repl828aced furnaces and air conditioners as needed. I have for many years carried a service agreement. This has proven to be a very valuable benefit. Very rarely have I had to call for service between scheduled maintenance appointments.
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We called everyone on google. Climate control came recommended for commercial hvac repairs. Chris came earlier than expected which was awesome since it was already pushing 80 outside and the air conditioner was not working. He was polite and friendly. Got right to work and had our system cooling in less than 45 mins! They will be my hvac service provider from now on. Highly satisfied customer!
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