CALL TO SCHEDULE
734-289-1103
By Lauren S. on 06/13/20
Dan P. came out to look at my AC unit. He was very professional and took the time to explain to me what was wrong with my unit. He came to my home twice and was on time & respectful both times. City Wide's office staff, Janelle & Shelly, were equally as helpful. Ci...
(View More)
Dan P. came out to look at my AC unit. He was very professional and took the time to explain to me what was wrong with my unit. He came to my home twice and was on time & respectful both times. City Wide's office staff, Janelle & Shelly, were equally as helpful. City Wide was assigned to my case through my home warranty company. All the City Wide employees worked very hard with me and advocated for me as I struggled to deal with my home warranty company. I would recommend using City Wide for any heating or cooling needs because they put the customer first.
(View Less)

By Linda K. on 04/15/20
They were here in less than two hours after I called. Technician worked quickly & was friendly. He gave me a booklet on furnace & A/C’s because mine is getting old & made a recommendation should I have more problems with mine. Would recommend Citywide...

By Linda K. on 04/15/20
Came out very quick. Happy with service....

By Jackie b. on 02/18/20
Fast arrival and fast repair. Friendly service. Highly recommend

By Leah d. on 01/26/20
Great service

By Leah d. on 01/26/20
i called at 10 at night the service guy was here in an hour he was polite and knowledgeable and had the parts i needed. i would call this company again.

By Cindy B. on 01/20/20
My husband had a massive heart attack on Christmas morning while on vacation. Two days later as they are getting him ready for quadruple bypass surgery I receive a phone call from our rentals downstate that the furnace stopped working. To make a long story short I ...
(View More)
My husband had a massive heart attack on Christmas morning while on vacation. Two days later as they are getting him ready for quadruple bypass surgery I receive a phone call from our rentals downstate that the furnace stopped working. To make a long story short I called Al from the hospital. He was able to send someone out right away to get the furnace up and running. The tenants had a newborn and it was imperative to get them heat. What a weight lifted during a very difficult time. I had a new furnace put in a week later as the one in there was 40 years old. They did a great job installing the new furnace and I was able to pay them from the U.P. Since my husband was still hospitalized. I can't say enough good things about the customer service I received.
(View Less)

By BRENDA J. on 12/19/19
I had Citywide Heating & Cooling install a new furnace on the third day after placing the order, on the coldest day of the year! They took out the old and put in the new one, checked and repaired a tear in the insulation in the crawl space outside... I'm very happy...
(View More)
I had Citywide Heating & Cooling install a new furnace on the third day after placing the order, on the coldest day of the year! They took out the old and put in the new one, checked and repaired a tear in the insulation in the crawl space outside... I'm very happy with this company. And also liked speaking with ******* (not sure of spelling) at the office on the phone. Very polite and helpful. Thank you.
(View Less)

By Kory S. on 12/10/19
Great service! Came out in the evening to get my furnace working again.

By Sally L. on 11/22/19
Great emergency service on a cold Saturday when they were short handed. Janelle in the office is always pleasant and accommodating. The next a Thursday Alan and Matt came and installed our new furnace with ease and speed. Totally happy with City Wide Heating and Cooling.

By Lois G. on 10/18/19
I was very happy with all the employees at City Wide. The office manager is so friendly and happy that it is a pleasure talking to her, the service worker, Alan Hartline, is very good at his job, and the whole company is a great company.

By Lois G. on 10/18/19
I recommend City Wide because they have the most friendly employees. The office manager is so nice and i love talking to her. She is a very good office employee because she helps with everything and you want to have more contact with her. She gets a gold star.

By Lois G. on 10/18/19
I want to let you know how much I appreciate City Wide. The employee, Alan Hartline, was so friendly, a good worker, and did a fantastic job explaining what I needed to fix my furnace. He had to go get the part and was back within a couple hours and installed the...
(View More)
I want to let you know how much I appreciate City Wide. The employee, Alan Hartline, was so friendly, a good worker, and did a fantastic job explaining what I needed to fix my furnace. He had to go get the part and was back within a couple hours and installed the part within a very short time. He will be my service worker for my yearly furnace and air conditioner because he is so professional, friendly, and knows his job. My son had City Wide and he told me about them when my furnace wou;dn't
(View Less)

By Lois G. on 10/18/19
I recommend City Wide because they have the most friendly employees. The office manager is so nice and i love talking to her. She is a very good office employee because she helps with everything and you want to have more contact with her. She gets a gold star.

By Mike C. on 09/25/19
They were great - I was in a pinch and they got out the same day and completed a full install. Really happy!

By Denise K. on 07/12/19
Service was provided same day I called

By Denise K. on 07/12/19
Fast and efficient

By Linda B. on 07/10/19
Best heating & cooling company in the area!! Family owned and run. Friendly and helpful owner and workers. I never give reviews but could not pass up this opportunity to to impress how awesome this company is. Totally satisfied with their service!!! Rate them over 10!!!!

By Linda B. on 07/10/19
Best company in this area!

By James D. on 07/08/19
Extremely professional and friendly. Offered clear explanations about what the problem with the furnace was, and fixed it quickly. The whole experience couldn't have been easier.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
734-289-1103

Select any employee to see all their reviews.

Alan H
Rating:
61 total reviews!
Don W
Rating:
38 total reviews!
Janelle C
Customer Service Rep.
Rating:
(15 total reviews)
Alan P
Rating:
(14 total reviews)
City Wide Heating Cooling Team
Rating:
(11 total reviews)
DAN P
10 Years
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period City Wide Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
734-289-1103

Customer service is always a top priority at City Wide Heating & Cooling. Our BBB Membership A rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
734-289-1103
Alan H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
61 total reviews
Alan is a level IV service technician with 5 NATE certifications for service and installation of furnaces, air conditioning and heat pumps. His hobbies are video gaming and dirt bikes.
By Linda K. on 04/15/20
They were here in less than two hours after I called. Technician worked quickly & was friendly. He gave me a booklet on furnace & A/C’s because mine is getting old & made a recommendation should I have more problems with mine. Would recommend Citywide...

By Linda K. on 04/15/20
Came out very quick. Happy with service....

By Jackie b. on 02/18/20
Fast arrival and fast repair. Friendly service. Highly recommend

By Leah d. on 01/26/20
Great service

By Leah d. on 01/26/20
i called at 10 at night the service guy was here in an hour he was polite and knowledgeable and had the parts i needed. i would call this company again.

By Kory S. on 12/10/19
Great service! Came out in the evening to get my furnace working again.

By Lois G. on 10/18/19
I was very happy with all the employees at City Wide. The office manager is so friendly and happy that it is a pleasure talking to her, the service worker, Alan Hartline, is very good at his job, and the whole company is a great company.

By Lois G. on 10/18/19
I want to let you know how much I appreciate City Wide. The employee, Alan Hartline, was so friendly, a good worker, and did a fantastic job explaining what I needed to fix my furnace. He had to go get the part and was back within a couple hours and installed the...
(View More)
I want to let you know how much I appreciate City Wide. The employee, Alan Hartline, was so friendly, a good worker, and did a fantastic job explaining what I needed to fix my furnace. He had to go get the part and was back within a couple hours and installed the part within a very short time. He will be my service worker for my yearly furnace and air conditioner because he is so professional, friendly, and knows his job. My son had City Wide and he told me about them when my furnace wou;dn't
(View Less)

By Lois G. on 10/18/19
I recommend City Wide because they have the most friendly employees. The office manager is so nice and i love talking to her. She is a very good office employee because she helps with everything and you want to have more contact with her. She gets a gold star.

By Denise K. on 07/12/19
Service was provided same day I called

By Denise K. on 07/12/19
Fast and efficient

By James D. on 07/08/19
Extremely professional and friendly. Offered clear explanations about what the problem with the furnace was, and fixed it quickly. The whole experience couldn't have been easier.

By Deborah V. on 06/18/19
Citywide Heating &Cooling put in our new A/C and Heating units last August 2018. We were very impressed with the attention to detail, the way they handled all our questions and even with a few issues along the way they handled each step with professionalism and cha...
(View More)
Citywide Heating &Cooling put in our new A/C and Heating units last August 2018. We were very impressed with the attention to detail, the way they handled all our questions and even with a few issues along the way they handled each step with professionalism and character to get the job done right. Alan H. has mainly been the one who has come back for service calls or maintaining the units at the times when service is needed. I am so impressed with this young man and how well he pays attention to details, explaining anything that needs to be explained with a new unit. He's been trained well and has got such a nice way about him that I feel confident having him in our home taking care of the needs of each unit. I would highly recommend this company to my friends and family if they needed repairs or new units. From start to finish we have been well pleased with all the employees we have dealt with there at Citywide Heating and Cooling. Keep up the good work!!
(View Less)

By Hua G. on 02/16/19
(no comment)

By Linda W. on 01/26/19
Alan was very friendly, prompt, efficient and informative about the problem with my furnace. It would not go to the desired degree of heat and although the furnace would start the process, it kept quitting on the process after a minute. Alan found the culprit item ...
(View More)
Alan was very friendly, prompt, efficient and informative about the problem with my furnace. It would not go to the desired degree of heat and although the furnace would start the process, it kept quitting on the process after a minute. Alan found the culprit item and made the repair. He stayed long enough to make sure the furnace was operating properly. I appreciated his thoroughness as the temps were hitting subzero for the remainder of the weekend and the house was dipping near the 50 degree mark during the day. It was uncomfortable. I appreciated City Wide’s emergency service and I was thankful their staff is so well versed in furnace repair. I was given options about replacing another minor issue that could lead to other problems and it was replaced right away. Nice to be forward thinking on the repair - a big thank you to Alan and City Wide.
(View Less)

By Carol r. on 01/25/19
Very polite, found and fixed the problem fast. Resonable rates. If I need any work again I will most definitely call you and I will recommend your company to others.

By Nanette G. on 01/03/19
Very friendly and professional.

By Nanette G. on 01/03/19
I have been working with City Wide for about 8 yrs. now. They are very friendly and helpful on the phone as well as in the home. I have had everything from furnace and AC check-ups to a water heater replacement and most recently a humidifier installed and have b...
(View More)
I have been working with City Wide for about 8 yrs. now. They are very friendly and helpful on the phone as well as in the home. I have had everything from furnace and AC check-ups to a water heater replacement and most recently a humidifier installed and have been very pleased with their work. Alan is very good at explaining exactly what he is doing, how things operate and the area is spotless when he leaves. I highly recommend City Wide Heating and Cooling!
(View Less)

By Mary E. on 11/16/18
Excellent service and very helpful, answered all my questions and explained everything he was doing. Very friendly and courteous.

By Joy B. on 11/05/18
Excellent service, fast super friendly! Would highly recommend.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.