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By Bill M. on 01/18/18
From the time I called, till the time I had heat, only took two hours. Alan H. was professional, and knowledgeable. He worked on furnace less than an hour, and I have heat. Top of the line here.

By Andrew C. on 01/18/18
I had a whole home Humidifier installed, Alan did a great job. The installation looks as if it were part of the original furnace. He used quality products and went above and beyond the installation requirements. Citywide has always taken care of me and i will conti...
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I had a whole home Humidifier installed, Alan did a great job. The installation looks as if it were part of the original furnace. He used quality products and went above and beyond the installation requirements. Citywide has always taken care of me and i will continue to use them for all of my HVAC needs.
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By Stephen C. on 01/16/18

By scott on 01/13/18
very good have heat ** was very nice will call again got to my house on Saturday pretty quick !!! Happy Camper 100% satisfied

By Justin T. on 01/13/18
I had been with out heat for 14 hours and Alan rapidly responded to my call, he was professional and respectful from the first knock on the door he quickly diagnosed and repaired my furnace and restored heat to my home and on a Saturday morning much aprreciation fo...
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I had been with out heat for 14 hours and Alan rapidly responded to my call, he was professional and respectful from the first knock on the door he quickly diagnosed and repaired my furnace and restored heat to my home and on a Saturday morning much aprreciation for his service and expertise
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By Jimmie W. on 01/11/18
During an extremely dangerously cold night he came out to our home in the middle of the night to repair our furnace. Despite the late hour he was courteous and friendly. Recommend both this company and Alan H.

By Frank D. on 01/10/18
Dedicated to diagnosing and resolving the “no heat” issue in a timely manner

By Allen A. on 01/08/18
Prompt response to call on a Sunday, came out and replaced water heater by noon on Monday. Clean job, polite and very professional

By DEBRA P. on 01/08/18
Alan was great. On time, explained the issues and fixed our furnace right away. Nice guy and price was great.

By Frank D. on 01/06/18
Thirteen months ago, *** and ****** installed the Carrier Performance Series 96 High Efficiency furnance, Last Month (December), when the single digit temperatures started, the furnace started blowing cold air and the LED Service Code light was blinking. I reviewed...
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Thirteen months ago, *** and ****** installed the Carrier Performance Series 96 High Efficiency furnance, Last Month (December), when the single digit temperatures started, the furnace started blowing cold air and the LED Service Code light was blinking. I reviewed the Owners Manual "Before you Request a Service Call" section, but the furnace continued to blow cold air. I called their busniess phone number around 5pm and ******* took the information and said a technician would be out and call when he was on his way. **** arrived wihin a half hour and diagnosed the issue after performing a series of checks and was able to get the furnace to function again. *** didnt have the replacement part in the truck, but would obtain it and set up a time to install it. He called the next day to insure we still had heat and said he had the part and would come and install it in a couple days and for us to call him if any problems arose. He did call again and set up a time to install the new (out of the box) factory replacement part within five minutes. The furnance is operating normally and we are happy to have heat during this single digit cold spell. There was no charge for the service calls or replacement part because is was still under warranty.
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By Clifford W. on 01/05/18
I had a hot water heater and a furnace humidifier installed today. Justin was the first to arrive at the appointed time. Justin explained that he would be starting the work, as Don had an emergency furnace call to handle first. Justin drained and removed the old ho...
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I had a hot water heater and a furnace humidifier installed today. Justin was the first to arrive at the appointed time. Justin explained that he would be starting the work, as Don had an emergency furnace call to handle first. Justin drained and removed the old hot tank. Don arrived with the new hot water heater and the humidifier approximately 10 - 15 minutes after Justin had finished. Approximately an hour later, the new hot water heater and the humidifier were installed. They cleaned up after the job, explained how to adjust the humidistat if needed and drained the air from the hot water lines. City Wide Heating and Cooling's employees are polite and efficient. Their products and services, in my opinion are reasonably priced. City Wide Heating and Cooling is #1 in my book.
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By Clifford W. on 01/04/18
Excellent customer service, reasonable pricing.

By LUCIA C. on 01/04/18
Amazing! The tech Alan is awesome! He was super helpful, walked us through every step and was very informative. He was also super friendly to my dogs, who of course where over joyed that someone was here lol Great prices, friendly staff and great work! Would definitely recommend!!!

By Marcia O. on 01/03/18
Great person to work with. Pleasant, hard worker. Cleaned up after work was completed.

By Clifford W. on 01/03/18
I had problems with my furnace, so I started calling Heating and Cooling Companies in my area. Several companies used call forwarding to another number with no identifying message. City Wide Heating and Cooling actually had a live person, Janelle, answering their p...
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I had problems with my furnace, so I started calling Heating and Cooling Companies in my area. Several companies used call forwarding to another number with no identifying message. City Wide Heating and Cooling actually had a live person, Janelle, answering their phone. Janelle was very polite, taking the time to listen to my problem and get my information. As the Technicians were in the process of planning out their day, they were able to squeeze me in on the way to another appointment. Janelle emailed me a photo of the Technician and an estimated time frame. The Technician, Alan H arrived promptly within the time frame given. Alan was courteous, polite and efficient. The repairs were completed fairly quick, after which Alan H verified that the repair was complete, then cleaned up afterwards and reasonably priced. I was very impressed with their service overall, I had Alan H quote me a replacement cost for a new hot water heater as the old one was showing signs that it had started leaking. I also asked for a price quote for a furnace humidifier, as our house is quite dry. The price quotes were very reasonable, and are scheduled for installation on Friday 1/5/18. I will definitely use this company again, and refer them to friends and family.
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By Clifford W. on 01/03/18
I had problems with my furnace, so I started calling Heating and Cooling Companies in my area. Several companies used call forwarding to another number with no identifying message. City Wide Heating and Cooling actually had a live person, Janelle, answering their p...
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I had problems with my furnace, so I started calling Heating and Cooling Companies in my area. Several companies used call forwarding to another number with no identifying message. City Wide Heating and Cooling actually had a live person, Janelle, answering their phone. Janelle was very polite, taking the time to listen to my problem and get my information. As the Technicians were in the process of planning out their day, they were able to squeeze me in on the way to another appointment. Janelle emailed me a photo of the Technician and an estimated time frame. The Technician, Alan H arrived promptly within the time frame given. Alan was courteous, polite and efficient. The repairs were completed fairly quick, after which Alan H verified that the repair was complete, then cleaned up afterwards and reasonably priced. I was very impressed with their service overall, I had Alan H quote me a replacement cost for a new hot water heater as the old one was showing signs that it had started leaking. I also asked for a price quote for a furnace humidifier, as our house is quite dry. The price quotes were very reasonable, and are scheduled for installation on Friday 1/5/18. I will definitely use this company again, and refer them to friends and family.
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By Jimmie W. on 12/30/17
On one the coldest days of the year Alan H came out and got everything running again. It was very short notice. Alan was very friendly and professional taking the time to educate us on our furnace and future service options. We will definitely continue to work with...
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On one the coldest days of the year Alan H came out and got everything running again. It was very short notice. Alan was very friendly and professional taking the time to educate us on our furnace and future service options. We will definitely continue to work with Alan for subsequent service needs.
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By Jimmie W. on 12/30/17
On one the coldest days of the year Alan H came out and got everything running again. It was very short notice. Alan was very friendly and professional taking the time to educate us on our furnace and future service options. We will definitely continue to work with...
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On one the coldest days of the year Alan H came out and got everything running again. It was very short notice. Alan was very friendly and professional taking the time to educate us on our furnace and future service options. We will definitely continue to work with Alan for subsequent service needs.
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By patrick p. on 12/30/17
Fast response friendly service . Would call again .

By Cynthia Y. on 12/30/17
When our boiler stopped working we called City Wide Heating and Cooling. They came out at a reasonable time and checked out the boiler system only to find out that it was a bad gas regulator valve. They replaced the valve and also the shut off on the gas line. We n...
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When our boiler stopped working we called City Wide Heating and Cooling. They came out at a reasonable time and checked out the boiler system only to find out that it was a bad gas regulator valve. They replaced the valve and also the shut off on the gas line. We now have heat and our house stays nice and warm. I would recommend City Wide Heating and Cooling to anyone that needs to have their furnace repaired or replaced.
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