Don W. and his two helpers were very courteous and professional while hard at work the entire time they struggled with my old house to cooperate with them :). A wicked accident back up on their way here with a major delay in their travel didn't stop them...I was very impressed as I really didn't want to have to re schedule the work needed. Just want to say "thanks again fellas" for a job well done WEHAVEAWESOMEHEAT. :)
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We had *** and *** **. install a new exhaust fan in our bathroom. They had to take the existing fan out and put a new one in. They put down tarps to walk on and we're very thorough when cleaning up, even sweeping the floor! They got the job done in a very reasonable amount of time. *** explained everything in detail and even gave us a suggestion on how to take care of another issue that came up. I would highly recommend City Wide for any heating and cooling needs in the future.
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We had *** and *** **. install a new exhaust fan in our bathroom. They had to take the existing fan out and put a new one in. They put down tarps to walk on and we're very thorough when cleaning up, even sweeping the floor! They got the job done in a very reasonable amount of time. *** explained everything in detail and even gave us a suggestion on how to take care of another issue that came up. I would highly recommend City Wide for any heating and cooling needs in the future.
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After I had a bad experience with another company installing a new thermostat incorrectly leaving me without heat. I called citywide after hours to come out and repair the problem. Service pro **** took care of problem in no time and even talked us into having him come back and install a new high tech thermostat. I have also signed up for their service program.
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Alan is an amazing technician. He is always very respectful and very understanding. Ive had him care for our home and our rental home he has made sure he gets his job done quick and accurate. Doesnt leave a mess and is very courteous. Not to mention a reasonable price. Thank u so very much.
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I decided our furnace just doesn't want to live here anymore. Twice in the past month when it's 9 degrees outside it decided to quit. I called City Wide and 4 hours later Alan came. He had bad news to deliver but he did it with compassion and understanding of our frustration with having to purchase a new furnace. City Wide then made sure we had temporary heat and were at my house at 4pm to make sure our pipes didn't freeze. Don and his son did the installation and throughout the process they were very polite, efficient and informative even making sure we knew we may be able to get rebates through our power or gas company to help offset a little of the cost. We highly recommend City Wide.
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The service technician Alan H. was very professional and courteous. He was very knowledgeable of my system. He was able to restore my heat very quickly. He answered all my questions and made some suggestions on other products to purchase to get better operation from my system. My only complaint would be is that I was given an arrival window of between 4PM - 6PM. I was getting a little worried until I received a call at 6:45PM that he was on his way. This is the second time I have used City Wide and would recommend them if you need service.
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