Don and his team did a fantastic job on installation of our new Carrier Furnace and Air Conditioner. They were friendly, polite and very professional. The install ran into multiple road blocks which was no fault of theirs (manufacturer defect in fan and housing unit in furnace and problems meshing old 2 zone equipment with the new equipment). They worked diligently to correct the problems and were very apologetic with the delays caused by the problems even though it was no fault of their own. They lived up to promise of getting it right before they would leave job (had to come back next day because Carrier wasn't open to get the defective replacement part). Very pleased with overall service with company at all levels from calling in for estimate, the estimate process with Al, the entire installation crew and service technician after had a question with fan operation and control. All were very friendly, helpful and professional which is very refreshing in today's world. Will definitely recommend to friends and family and will do business with them again for any future needs in their area of expertise.
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We are very happy that we answered your ad. I was amazed I got through to someone on Sunday, you were able to get here on Monday and install the new A/C and furnace on Friday. You went above and beyond in correcting all the problems of an old system and at no extra cost. We couldn't be more pleased with the service.
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Had City Wide come out for a service call to look at an issue with my AC, that was taken care of timely and I was informed I needed to clean my outside unit. I figured id just do so myself and gave it a shot that day, MISTAKE. Let the professionals do what they do, I was in way over my head. So I gave them a call and they took care of me AGAIN late in the day within an hour for a reasonable price. These guys are a family business and seem very genuine, couldn't ask for better service. Will be calling again for my heating and cooling needs, and cant recommend enough.
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I would recommend City Wide Heating & Cooling! They are very professional, not pushy and do quality work! Upon arrival they laid down tarps to keep my home clean. They also completed all the work and kept me updated on everything they did. They even replaced a drain line on my furnace that was not draining correctly without being asked to help me avoid issues at another time. Great work, I recommend highly!
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I would recommend City Wide Heating & Cooling! They are very professional, not pushy and do quality work! Upon arrival they laid down tarps to keep my home clean. They also completed all the work and kept me updated on everything they did. They even replaced a drain line on my furnace that was not draining correctly without being asked to help me avoid issues at another time. Great work, I recommend highly!
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We had our air conditioner go out on the hottest weekend of the summer. By chance we called City Wide H & AC. I was amazed that someone answered on Sunday, came out on Monday, and installed our new AC on Friday. *** and***** worked hard and found numerous problems but though the job couldn't be finished on Friday they came back Saturday and completed with no additional charges. We are definitely glad we called City Wide and would recommend to all.
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Great place and great people. They actually answer the phone. They are very knowledgeable and friendly. They explained every step including the fees before doing any work. Had my AC working again quickly. I would definitely recommend them and I will be calling them again if I have any other issues.
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Great service and great information on the condition of my AC unit. Nice to know I am set for the heat season. Great work Alun. The price was spot-on and I am thrilled to have quick, efficient and friendly service. Janelle, you make the office seamless to the customer. Thanks for your assistance in keeping me updated on the appointment. Awesome, lady! Thank you all. City Wide installed my furnace and AC unit 8 years ago. They were an awesome contractor then and they haven’t skipped a beat. Their pricing has always been fair and reasonable. I get value for dollar spent every time. Although I don’t want to need to see them soon, it’s nice to know everything is in great working order and I would call them again in a heartbeat if it is needed.
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