Citywide Heating &Cooling put in our new A/C and Heating units last August 2018. We were very impressed with the attention to detail, the way they handled all our questions and even with a few issues along the way they handled each step with professionalism and character to get the job done right. Alan H. has mainly been the one who has come back for service calls or maintaining the units at the times when service is needed. I am so impressed with this young man and how well he pays attention to details, explaining anything that needs to be explained with a new unit. He's been trained well and has got such a nice way about him that I feel confident having him in our home taking care of the needs of each unit. I would highly recommend this company to my friends and family if they needed repairs or new units. From start to finish we have been well pleased with all the employees we have dealt with there at Citywide Heating and Cooling. Keep up the good work!!
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Alan was very friendly, prompt, efficient and informative about the problem with my furnace. It would not go to the desired degree of heat and although the furnace would start the process, it kept quitting on the process after a minute. Alan found the culprit item and made the repair. He stayed long enough to make sure the furnace was operating properly. I appreciated his thoroughness as the temps were hitting subzero for the remainder of the weekend and the house was dipping near the 50 degree mark during the day. It was uncomfortable. I appreciated City Wide’s emergency service and I was thankful their staff is so well versed in furnace repair. I was given options about replacing another minor issue that could lead to other problems and it was replaced right away. Nice to be forward thinking on the repair - a big thank you to Alan and City Wide.
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I have already recommended your company to several of my friends and one online neighbor! You where very helpful and sympathetic to my situation and didn’t try to take advantage of the situation, in fact you quickly helped me get a large rebate from several places which was a great help to me. Also explained everything thoroughly and did hesitate to reexplain anything I didn’t understand. Thank you again!
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I have been working with City Wide for about 8 yrs. now. They are very friendly and helpful on the phone as well as in the home. I have had everything from furnace and AC check-ups to a water heater replacement and most recently a humidifier installed and have been very pleased with their work. Alan is very good at explaining exactly what he is doing, how things operate and the area is spotless when he leaves. I highly recommend City Wide Heating and Cooling!
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