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By Regine T. on 03/06/18
I had an excellent experience with the Ciardelli team installing a new propane tank. They were on time, professional and explained everything in detail. I would definitely recommend.

By Susan & Bob D. on 02/28/18
Very happy to have our fireplace working. Use it frequently. Tank at 40-45%. Will have to use your resources to get a remote if we can't get it back from the previous owner. Starting it now by operating a switch on the remote receiver.

By Randy & Joy C. on 02/27/18
Great service!!

By Jean K. on 02/16/18
Very professional and concerned about the customer. We had switched from Amerigas due to such poor service and can't be happier. Highly recommend to anyone who wants quality service. Bill M. was great.

By Augusta P. on 02/16/18
Dave has helped in an emergency, a replacement of a gauge and a regularly-scheduled service call. He is knowledgeable and professional, and a nice member of the local community.

By Meredith T. on 02/15/18
Excellent!!!

By Chris G. on 02/14/18
Great customer service.

By Cindy B. on 02/13/18
Excellent propane furnace tuneup done today by Jason B. from Ciardelli Fuel Company. He took the time to explain the system, disassembled it in front of me it and showed me the parts that needed replacing. He was very patient and polite. I have always been happy wi...
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Excellent propane furnace tuneup done today by Jason B. from Ciardelli Fuel Company. He took the time to explain the system, disassembled it in front of me it and showed me the parts that needed replacing. He was very patient and polite. I have always been happy with Ciardelli service, they installed the heating system too. Great family owned business, they really care!
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By Pat T. on 01/31/18
Just had two tanks installed to run a stand-by generator - Chris Tessier was the installer and he demonstrated exceptional professionalism and competency. Very pleased with results from Ciardelli throughout this whole process.

By Kyle F. on 01/12/18
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By terry w. on 01/08/18
Great job by everyone in my switch over. GREAT job and saved me a lot of money. Thanks Much

By Joshua V. on 01/04/18
Phenomenal job by Chris T at my place the other night. We have had several issues with our downstairs living space not heating the entire space properly. We have had other guys come in and just try basic troubleshooting. Chris took the time (nearly 2 hours) to get ...
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Phenomenal job by Chris T at my place the other night. We have had several issues with our downstairs living space not heating the entire space properly. We have had other guys come in and just try basic troubleshooting. Chris took the time (nearly 2 hours) to get in every crawl space, when he was originally just supposed to come and give us a quote for baseboards, and found a pipe underneath the house that was completely filled with sludge and blocking the water flow to the kitchen stopping the heat from flowing. Cleaned it out, put it back and now it works FLAWLESSLY! Thanks Chris for helping out in these crucial days of cold in New England! 10/10!!!
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By James & Amy O. on 01/03/18
My wife and I have owned our home for just over two years, we thought it might be a burden by having an in-ground propane tank owned by Ciardelli company but it was the complete opposite. Since being in this home we've unfortunately had to replace the existing 19 y...
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My wife and I have owned our home for just over two years, we thought it might be a burden by having an in-ground propane tank owned by Ciardelli company but it was the complete opposite. Since being in this home we've unfortunately had to replace the existing 19 year old Goodman propane furnace, with a high performance Trane XR95 furnace which Ciardelli installed for us at a really reasonable cost; we couldn't be more happier, warm, or more efficient on fuel. Bill M and Chris G were the technicians to do this and they were experienced and great! They deserve recognition (and a bonus!). This was back in November just before Thanksgiving weekend. Recently, our tank level got down to 15% and we sent them an email request to fill our propane tank on Jan 3, 2018, and they came and filled our tank at 6:40am Jan 4. We really appreciate the service and the response of the Ciardelli team.
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By Alfred & Christine B. on 12/24/17
We were very pleased with our recent service by John. Additionally, you should know we very satisfied with the overall quality and service by Ciardelli, both with respect to servicing our furnaces, AC units and our propane deliveries. All of the Ciardelli people we...
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We were very pleased with our recent service by John. Additionally, you should know we very satisfied with the overall quality and service by Ciardelli, both with respect to servicing our furnaces, AC units and our propane deliveries. All of the Ciardelli people we have dealt with whether it be the office staff, service and propane delivery personnel are always professional, friendly and considerate. As I have mentioned to Andrew Ciardelli before, Ciardelli is the best fuel company I have had by far. This is clearly a reflection of a long time family business with pride that cares about quality and their customers.
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By Paul D. on 12/19/17
Excellent support experience, Chris was knowledgeable and efficient in his work....if you had a superior rating I would have chosen that.

By Jim C. on 12/16/17
Joe completed our annual service. Did a great job. The whole team at Ciardelli Fuel are great....

By Marshall & Cyndee G. on 12/16/17
Had a 6800.00 boiler install done by Chris and Chris. They were very professional did a neat job and cleaned up well when done. The job was not finished as originally discussed with Tony and an extra zone valve was not installed. Chris got very defensive when quest...
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Had a 6800.00 boiler install done by Chris and Chris. They were very professional did a neat job and cleaned up well when done. The job was not finished as originally discussed with Tony and an extra zone valve was not installed. Chris got very defensive when questioned and did not bother to call and ask Tony what we discussed when the original quote was done. Chris mentioned that people try and "pull one over" all the time. Tony called, admitted he made a mistake, said we are very busy, without checking the schedule first, suggested we wait a few months to complete the job. I mention this because 20 minutes later we got a second call saying Chris had not been scheduled the next day and was available to return. I would strongly suggest, as a part of good customer service checking first, and talking second. Was a bit put off by the situation but the job was well done and reasonably priced. I am telling you this, not as a complaint, rather that you can improve you customer service in the future. You do good work and I will tell people that. Dot your I's and cross your T's and all will be good. Thank you for a job well done. M. Gelette
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By Edward C. on 12/13/17

By Vinnie & Decile R. on 12/12/17
Jason serviced our furnace recently and we are very happy with his attention to detail and responses to our questions. We were very satisfied with our service this year.

By Ron O. on 12/12/17
Chris was on time and was like the energizer bunny. Got right down to business and after explained all he had done. Thanks Chris!
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