Jeff came out to the house to determine our options to install a humidifier when there was no direct water line. I was amazed at his determination to try to solve this problem for us. He gave us several options and even his cell number in case we had further questions down the road. His time was very much appreciated.
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Jeff Huffman came at the time he said, checked out what needed to be done and after explaining everything that he proposed doing started with the repairs. He got to work right away and took care of a water leak from a broken pipe in the basement and fixed a problem we had with the water supply to the icemaker. He also replaced the valve controlling the water pressure as that was the likely reason that there was a problem with the water flow. While he was here, I made arrangements to have someone from his company come out and check the heating and cooling system before cold weather sets in.
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I am a long time CSC customer and when my water heater needed replacing I turned to the new plumbing service offered. No surprise that Jeff H provided the highest level of customer care and professional service I was used to receiving from CSC. Selecting a reliable plumber has always been a problem for me, but not any more. I know I am covered for H/AC, plumbing, and appliances. Great work.
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I am a long-time customer of Chesterfield Service. I am always impressed with how polite and knowledgeable the technicians are. I’ve used technicians from all their service divisions: heating/cooling, plumbing and major appliance repair. Most recently, TJ, Dave and Jeff provided exceptional service. I love this company and can’t believe how much they’ve grown. Keep up the great work!
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Have had two occasions recently to call for service, and both were excellent, from the initial phone call to schedule follow-up to on-time arrival to explanations about the problems and solutions. One was for an exhaust fan that was still under warranty, so the service was free and problem fixed in a matter of minutes. In the other case, Jeff did not think that their plumbing service was the right one for our proprietary reverse osmosis system, and actually recommended another company to meet our need, but took a good deal of time explaining why and educating us about related maintenance issues in our new construction.Then he gave us a half price break on the service call. Competence and experience along with courtesy and explanations go a long way. Will not hesitate to use them again when need arises.
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I had a plumbing issue over the weekend, Jeff (the plumber) spoke with me Saturday and suggested we try to get through until Monday and he promised he would work me in somehow. Not only did he show up Monday afternoon and addressed the initial problem but he solved four more issues we had. I can't speak highly enough about how pleased I am on Jeff's professionalism, knowledge, and work ethic, if I could give him more than 5 stars I would. We are VERY PLEASED!!!!!
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