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By John B. on 05/23/19
Fran and Brad had our furnace and AC in and the old one out in 1 day. We had a couple laughs along the way and we found the little surprise when I was showing my wife the new large filter. We replaced 23 year old Lennox equipment with new Lennox equipment. more

By Heleln B. on 05/19/19
Fran and Brad did a great job installing a furnace and air conditioner. Worked hard on installing a new air conditioner line.

By Eldon B. on 05/03/19
When my furnace quit working I talked to Randy who gave me a quote on two brands they sell. Fran Smith did the installation. He started the same day and did a very good job. Fast and efficient and did a great clean up. I would recommend Chappell Central to anyone n...
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When my furnace quit working I talked to Randy who gave me a quote on two brands they sell. Fran Smith did the installation. He started the same day and did a very good job. Fast and efficient and did a great clean up. I would recommend Chappell Central to anyone needing a furnace or air conditioner.
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By Justina M. on 04/23/19
Everyone we worked with was extremely courteous and helpful. Randy S gave us the quote on the heating and cooling system and took the time to explain it all and answer any questions we had. Fran Smith and Brad S did the installation. They were all very conscientiou...
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Everyone we worked with was extremely courteous and helpful. Randy S gave us the quote on the heating and cooling system and took the time to explain it all and answer any questions we had. Fran Smith and Brad S did the installation. They were all very conscientious and courteous from beginning to end. They took the time to answer all of our questions and clean up was great. We would highly recommend Chappell Central! Thank you for all your hard work!
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By Benjamin W. on 04/20/19
Fran Smith was the employee who worked on my house. I needed both my water heater and furnace ventilation repaired. Fran was very courteous and was a working machine. From the moment he arrived to when he finished cleanup, he was non-stop working. I think my baseme...
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Fran Smith was the employee who worked on my house. I needed both my water heater and furnace ventilation repaired. Fran was very courteous and was a working machine. From the moment he arrived to when he finished cleanup, he was non-stop working. I think my basement even looked cleaner than before he arrived. I am extremely satisfied with his work. Great job Fran!
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By BEV J. on 04/12/19
No comments

By Rikki L. on 04/04/19
Everything was installed at the quoted price in a timely manner. They also submitted the all of the rebates for us.

By Brian H. on 04/01/19
Fran Smith Did a very Professional Job and did it in a timely manner

By Brian H. on 04/01/19
Fran Smith Did a very Professional Job and did it in a timely manner

By Betty G. on 02/28/19
(no comment)

By Gil W. on 02/25/19
Did a good job.

By Rod y. on 02/23/19
I just wanted to say that our service and installation of our furnace went off without a hitch. Prompt and professional. Fran did the installation and Randy made sure we knew what they were doing ahead time. Everyone has been to work with at Chappell Central. We ha...
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I just wanted to say that our service and installation of our furnace went off without a hitch. Prompt and professional. Fran did the installation and Randy made sure we knew what they were doing ahead time. Everyone has been to work with at Chappell Central. We have did business with them for over 20 years. Rod and Carol ****
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By Randy N. on 02/12/19
Had duct work cleaned for hvac system. Very through job. Used care in house as was a snowy day. Also protected from equipment. Cleaned up. Listened to any questions or concerns. Thanks! Very satisfied with job.

By Kari h. on 02/11/19
Fran Smith I talked a new furnace in my house and did a great job. He was friendly and worked hard and when he left he didn’t leave a mess. Thanks again Fran

By Thor T. on 02/11/19
Fran Smith I talked a new furnace in my house and did a great job. He was friendly and worked hard and when he left he didn’t leave a mess. Thanks again Fran.

By The H. on 02/06/19
Excellent work, very pleasant and respectful, very timely, easy to work with

By John & Rose B. on 01/24/19
Fran ***** was very efficient and thorough with any questions we had. He finished installing the furnace in a timely manner. He was a pleasant and friendly person.

By Linelle J. on 01/22/19
Jeff Smith analyzed the problem and the severity of it. He did not leave the house until he knew my Mother had a place to stay. Maury Erickson removed the old furnace and installed the new one. He showed me the corroded heat exchanger and the burned intake pipe. H...
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Jeff Smith analyzed the problem and the severity of it. He did not leave the house until he knew my Mother had a place to stay. Maury Erickson removed the old furnace and installed the new one. He showed me the corroded heat exchanger and the burned intake pipe. His installation was very neat and conscience to getting things done right. When leaving, everything was put back in place just like he found it. He was very courteous.
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By Charles K. on 01/15/19
Mark was easy to work with and had excellent knowledge

By Ron S. on 01/03/19
I truly don't know how long Brad & Fran have been working together but they operate like a "well oiled machine" ! You just can't beat experience. Our new furnace installation was completed with precision. I'd hire them back again without question, they simply kn...
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I truly don't know how long Brad & Fran have been working together but they operate like a "well oiled machine" ! You just can't beat experience. Our new furnace installation was completed with precision. I'd hire them back again without question, they simply know what they are doing. My suggestion is this, "If you want it done right, simply hire the professionals, hire Chappell Central" !!
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CALL TO SCHEDULE
320-235-2151

Select any employee to see all their reviews.

FRAN S
Rating:
87 total reviews!
BRAD S
14 Years
Rating:
64 total reviews!
RANDY S
Customer Service Rep.
22 Years
Rating:
(10 total reviews)
BRENDA B
Customer Service Rep.
23 Years
Rating:
(2 total reviews)
Chappell Central, Inc. Team
Rating:
(60 total reviews)
DANIEL R
2 Years
Rating:
(30 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Chappell Central, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Chappell Central, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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PAUL K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
2 total reviews
I enjoy this trade, providing a service to home owners and business owners. When I'm not working, I enjoy riding motorcycle, and doing yard work and home improvements.
By Betty G. on 02/28/19
(no comment)

By Dan S. on 08/30/17
In just 2 days, Fran & Brad dismantled our antiquated fuel oil furnace and our heat pump from 1976. They literally had to cut the furnace apart and haul it out of our basement in pieces. They installed a new high efficiency gas furnace and air conditioner. They wer...
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In just 2 days, Fran & Brad dismantled our antiquated fuel oil furnace and our heat pump from 1976. They literally had to cut the furnace apart and haul it out of our basement in pieces. They installed a new high efficiency gas furnace and air conditioner. They were quick and efficient and left everything spotless. We are extremely happy with the quality of their work and in dealing with Chappell Central. Thank you also to Paul Krueger for lining up the equipment and for his extreme patience and knowledge in helping us to pick the appropriate equipment to fit our house and lifestyle.
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