Jeff Smith analyzed the problem and the severity of it. He did not leave the house until he knew my Mother had a place to stay. Maury Erickson removed the old furnace and installed the new one. He showed me the corroded heat exchanger and the burned intake pipe. His installation was very neat and conscience to getting things done right. When leaving, everything was put back in place just like he found it. He was very courteous.
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I truly don't know how long Brad & Fran have been working together but they operate like a "well oiled machine" ! You just can't beat experience. Our new furnace installation was completed with precision. I'd hire them back again without question, they simply know what they are doing. My suggestion is this, "If you want it done right, simply hire the professionals, hire Chappell Central" !!
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Maury E. did a fine job for us with the installation of our new air exchange unit! He was even here a few minutes early and completed the work within the expected time frame. He was both pleasant and attentive in explaining his work and in letting us know how to manage the unit. Thanks! Bob Dahl - Willmar
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We had a new furnace installed yesterday by Fran S. He did a great job, was here on time, put down rugs to protect our floors and was very neat with his work. He did most of the work himself but someone else was here to help carry in the new furnace and carry the old one out but I do not know who. The work was done in a timely manner and he cleaned up everything when he was done. Chappell came highly recommended and I can see why. Thank You Fran.
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We have had these guys come help us a few times since moving into our house a year ago. Once we had a carbon monoxide detector go off at 4am and they had someone there within an hour to check it out. Chappell is great and I wouldn't think of using anyone else for my heating and cooling needs.
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