brad has been here twice, once to install a new furnace and, this spring, to install the associated compressor for the air conditioning. without question, his skills, attitudes, attention to detail and thoroughness are the very best that anyone could hope to have doing work in their home. he's the best advertisement for chappell central and i wouldn't hesitate to invite him here again. tops!
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I recently purchased a new furnace from Chappell Central for our home wow furnaces are way better then the old models we added central air with wi -fi thermostat as well which is really handy . I found the best warranty at Chappell while shopping others and the rebates were huge. Randy Sather was my sales person he really cared about the install he showed up twice during the install which i thought that was nice. Fran Smith was the installer he is very professional with his work keeps the area clean shows up on time works until the project is done he really gets all the details correct with his work you can tell he really takes pride in his work. Fran also laid down mats to protect are carpet kept us informed of what he was doing when needed i could leave my house and know i had a honest hard working individual working while i was gone i give both Randy Sather and Fran Smith 5 stars i will recommend others to go to them was a really great experience. i went with lennox brand 2 stage furnace and ac unit very pleased with the 2 stage furnace and the ac works extremely well.
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I recently purchased a new furnace from Chappell Central for our home wow furnaces are way better then the old models we added central air with wi -fi thermostat as well which is really handy . I found the best warranty at Chappell while shopping others and the rebates were huge. Randy Sather was my sales person he really cared about the install he showed up twice during the install which i thought that was nice. Fran Smith was the installer he is very professional with his work keeps the area clean shows up on time works until the project is done he really gets all the details correct with his work you can tell he really takes pride in his work. Fran also laid down mats to protect are carpet kept us informed of what he was doing when needed i could leave my house and know i had a honest hard working individual working while i was gone i give both Randy Sather and Fran Smith 5 stars i will recommend others to go to them was a really great experience. i went with lennox brand 2 stage furnace and ac unit very pleased with the 2 stage furnace and the ac works extremely well.
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When we made the decision to install a new furnace we met with Randy who we found to be very professional and did an amazing job of answering our questions. He truly has a wealth of information to share making it so easy for us to decide which furnace and which features were best for us! Randy is truly an awesome Residential Sales Rep! The installation was done by Fran and Brad. These two men indeed live up to their title and much more--each a great Service Pro!! Our "retired" furnace was removed and the new furnace installed in a much shorter time than we had expected. Fran and Brad were both very neat and particular with all of their work! Guess the highest rating that can be given is a five, however, in our books, Randy, Fran and Brad each deserve a ten! Those three guys are just the best! We would highly recommend Chappell Central. We also appreciate so very much the way Randy took care of all the paperwork, rebates, etc, making everything easy for us! Floyd and Marilyn Mottinger
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Brad did a duct cleaning for our home and did an excellent job! He was very thorough with his explanation of the process and the job itself. He paid close attention to keeping everything clean and organized. He was very open to questions throughout the day. I would HIGHLY recommend him and Chappell for this job. Super satisfied!
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We were not surprised in the recent past when Chappell Central replaced our furnace and air conditioner, and cleaned our air-ducts all with outstanding professionalism, exceptional product knowledge and highly efficient customer service, because we have dealt with them for years. The Chappell Central team from sales to service techs has consistently performed at a laudatory level. However we were wading into unfamiliar product territory (for us) when we purchased a LENNOX HEALTHY CLIMATE HEALTY AIR FILTERING SYSTEM MODEL PC016-2. We purchased this air purifying system that attaches to our furnace in an attempt to help with my borderline asthma and allergies. I noticed an immediate major improvement in the air quality when the system was installed. We recently hired Techtron Environmental Engineering out of Anoka to test the air quality in our home, as we had discovered am isolated mold issue (that will be removed shortly with the help of Service Master, carpenters and a plumbing contractor.). The mold problem should have compromised the air quality significantly. We were all shocked when Techtron's highly sophisticated air quality lab results showed that the air in our home had remained pure and of high quality. Testing revealed that the LENNOX HEALTHY CLIMATE HEALTY AIR FILTERING SYSTEM MODEL PC016-2 did exactly what it claims it does! PureAir filters out more than 95% particles down to .3 micron and combats 90% of germs and bacteria down to .01 micron. We highly recommend this amazing air filtration system. It works beautifully, helping to mitigate my allergies, and it has given us a great peace of mind knowing the air we breath is exceptionally healthy. Thanks to Randy Sather in Sales and to Chappell Central Inc. Team for your five star performance and commitment to excellence over the years.
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I needed to upgrade my furnace and central air in my home i shopped around a little and found Chappell Central to be the best choice i was blown away by their knowledge and their warranty . My sales person was Randy S. and my installer was Fran S. Randy was very impressive he was amazing to work with he offered very good advise he had several rebates available which he did all the paper work for us to receive the rebates his estimate was correct and better then the competition they even have a 10 year parts and labor warranty no other place in the area gave us this option. Fran was my installer they showed up on time and laid down mats to protect my carpet during my install Fran worked until the job was done his work was top notch very nice guy to talk with when he was done he explained things to us he answered any questions we may have as well he also did not leave any mess he cleans up the job site as he works He did a very good job installing our furnace i will recommend others to go see Randy S.& Fran S In the future they both work well together and exceeded my expectations. They are a 5 star company. Give them a call you will be glad you did ask for Randy S for your sales person.
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I needed to upgrade my furnace and central air in my home i shopped around a little and found Chappell Central to be the best choice i was blown away by their knowledge and their warranty . My sales person was Randy S. and my installer was Fran S. Randy was very impressive he was amazing to work with he offered very good advise he had several rebates available which he did all the paper work for us to receive the rebates his estimate was correct and better then the competition they even have a 10 year parts and labor warranty no other place in the area gave us this option. Fran was my installer they showed up on time and laid down mats to protect my carpet during my install Fran worked until the job was done his work was top notch very nice guy to talk with when he was done he explained things to us he answered any questions we may have as well he also did not leave any mess he cleans up the job site as he works He did a very good job installing our furnace i will recommend others to go see Randy S.& Fran S In the future they both work well together and exceeded my expectations. They are a 5 star company. Give them a call you will be glad you did ask for Randy S for your sales person.
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