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Chappell Central, Inc. | 1950 Trott Ave SW | Willmar, MN 56201

* Total number of reviews and star-ratings are based on data collected during the time period Chappell Central, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

By Rita H. on 11/18/19

Randy, with many years of expertise, explained all the furnace and air conditioning options for us. After we made product choices he ordered and lined up our installation. He kept in touch with us from the beginning and followed up even after the installation. Fran and Brad did the installation. They work together like a "well oiled machine." It was a cold day and they were done with the furnace and air conditioner by 5:00. We were never cold and they answered our every question and concern. We greatly appreciated how well they cleaned up everything. This is a great company to do business with. They install a great product and have only the best people working for them.
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By Bob E. on 11/15/19

Excellent service. Wasn't there when I went to work. Job was complete when I came back home. Had replaced the furnace. Did a great job and left NO MESS. Cleaned up everything. Very professional. Would highly recommend.

By Oliver M. on 11/15/19

In reference to Chappell Central who put in a new furnance for us on 11-11-19. Fran Smith was the one who installed it and he was very knowledgeable and did a very excellent job. Very neat and clean, he also cleaned up after his job was done. I personally worked in this field and can tell when a job is done correctly. I could not ask for a job done any better. I would recommend Fran Smith to anybody, "Fran is the BEST!". Oliver and Jackie MacKenzie 11-15-19
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By Jay H. on 10/31/19

Steve L came early, worked quickly and expertly to replace our furnace all while being very pleasant despite having a very busy day/night ahead of him! Thanks for such a great job and getting us back to a warm plcae!

By Jay H. on 10/31/19

Fran Smith is absolutely fantastic!! He recently replaced our furnace and did so with great expertise and precision all while being so pleasant and easy to work with. He and Steve arrived early and dove right in so the whole job was done before noon!! We are once a...
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By Jay H. on 10/31/19

By lowell g. on 10/31/19

The "BOYS" sure work Great as a team. You are lucky to have them on your staff. And...they don't eat much...drink less and are house broke [ they clean up everything, leaving it as clean or better than when they came] Hats off to BRAD and FRAN... THANK YOU

By Jackie on 10/29/19

They were fast and friendly and they have our business for life. Fran took the time to explain how our new furnace worked and was very patient with me and all my questions.

By Barb G. on 10/25/19

Today at 3:29 PM Dewayne and Fran installed our new furnace and air conditioner. What a hard working team! We were so grateful for their expertise and are so happy with the new furnace. So much quieter than the one we had before, even heat, 96% efficiency and it even looks good. Dewayne was able to answer all our questions and was extremely helpful when we needed it. We highly recommend Chappell Central Inc for all your heating and ac needs.
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By DARRIN B. on 10/21/19

Nick G did any outstanding job on my project. He treated the job as it was his own.

By Tom K. on 10/18/19

We needed a new furnace. Chappell was a very reasonable deal. Maury showed up early, ready to go. Looks great, works great.

By Robert M. on 10/13/19

Mike was great finnished the issue up gave me some extra tips and advice on maintenance of my furnace. Will be going back to Chappell Central for any other furnace needs

By Doug S. on 09/29/19

Maury E and Steve L did a great job installing a new furnace, working extra hours to finish in one day. Great guys, great company, great service!

By Tom B. on 09/06/19

Super fast service. It could not have been better, other than not needing their help in the first place! Seriously, these guys are great.

By Tom B. on 09/06/19

Super fast service. It could not have been better, other than not needing their help in the first place! Seriously, these guys are great.

By Jennifer L H. on 09/05/19

Fran was early which is awesome so I could start my day. Cleaned up his mess and we are now enjoying the nice cool air

By Sharon Ann J. on 09/04/19

Fran did an excellent job installing my new furnace. He was very pleasant and answered any questions that I had. He finished in less time than I anticipated, and was very neat. It was a top professional job from start to finish.

By Lee R. on 08/31/19

I want to thank Chappell for the excellent job in upgrading the HVAC system in our home. Their communication, the quality of the work, and the follow up have been excellent. I would especially like to thank Brad and Fran for the great tech work they did. Both men were professional and helpful. We much appreciated that both of them were willing to assist with adjustments and questions about the systems.
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By bernardus r. on 08/27/19

we were very pleased with the service of Fran Smith and Brad Steffen

By Steve T. on 08/08/19

Fran did a great job I would expect nothing less

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DAVE S

Rating:

(18 total reviews)

MAURY E

Rating:

(17 total reviews)

STEVE L

Rating:

(15 total reviews)

DAN D

22 Years

Rating:

(14 total reviews)

SETH P

6 Years

Rating:

(12 total reviews)

Dewayne W

9 Years

Rating:

(12 total reviews)

1. Choose a Service Pro

BRAD S.
BRENDA B.
Chappell Central, Inc. Team .
DAN D.
DAVE S.
Dewayne W.
FRAN S.
JEFF S.
LYNN O.
LYNN S.
MARK S.
MATT H.
MATT K.
MAURY E.
MIKE S.
NICK G.
PAUL K.
RANDY S.
RON R.
ROSS P.
SETH P.
STEVE L.
TOM J.

Customer service is always a top priority at Chappell Central, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

1. Choose a Service Pro

BRAD S.

BRENDA B.

Chappell Central, Inc. Team .

DAN D.

DAVE S.

Dewayne W.

FRAN S.

JEFF S.

LYNN O.

LYNN S.

MARK S.

MATT H.

MATT K.

MAURY E.

MIKE S.

NICK G.

PAUL K.

RANDY S.

RON R.

ROSS P.

SETH P.

STEVE L.

TOM J.

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