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By Roger F. on 01/15/20
Maury and crew arrived on time to remove old furnace and installation of new unit. The job site was cleaned up very well. They took time to answer my questions and explained the workings of the furnace and thermostat. I would give them an A+ Thank you!!!

By Travis H. on 01/13/20
Just had our new furnace installed by two friendly servicemen, Maury E and Steve L. Very prompt and thorough service provided.

By Debra Van O. on 01/11/20
Fran did a wonderful job putting our new furnace in. I don't think they even took a break.

By Debra Van O. on 01/11/20
Brad did a wonderful job putting in our new furnace. I don't think they even took a break.

By Val Swanson and Neil S. on 01/10/20
Fran Smith put in our new furnace on a chilly January day. Fabulous, outstanding, efficient, knowledgeable and friendly are all words to describe Fran's skill. He left the site very clean and checked everything twice the entire day he was here. We are grateful for ...
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Fran Smith put in our new furnace on a chilly January day. Fabulous, outstanding, efficient, knowledgeable and friendly are all words to describe Fran's skill. He left the site very clean and checked everything twice the entire day he was here. We are grateful for our service from Chappell.
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By Scott P. on 12/19/19
no comment

By Rita H. on 11/18/19
Randy, with many years of expertise, explained all the furnace and air conditioning options for us. After we made product choices he ordered and lined up our installation. He kept in touch with us from the beginning and followed up even after the installation. Fran...
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Randy, with many years of expertise, explained all the furnace and air conditioning options for us. After we made product choices he ordered and lined up our installation. He kept in touch with us from the beginning and followed up even after the installation. Fran and Brad did the installation. They work together like a "well oiled machine." It was a cold day and they were done with the furnace and air conditioner by 5:00. We were never cold and they answered our every question and concern. We greatly appreciated how well they cleaned up everything. This is a great company to do business with. They install a great product and have only the best people working for them.
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By Bob E. on 11/15/19
Excellent service. Wasn't there when I went to work. Job was complete when I came back home. Had replaced the furnace. Did a great job and left NO MESS. Cleaned up everything. Very professional. Would highly recommend.

By Oliver M. on 11/15/19
In reference to Chappell Central who put in a new furnance for us on 11-11-19. Fran Smith was the one who installed it and he was very knowledgeable and did a very excellent job. Very neat and clean, he also cleaned up after his job was done. I personally worked in...
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In reference to Chappell Central who put in a new furnance for us on 11-11-19. Fran Smith was the one who installed it and he was very knowledgeable and did a very excellent job. Very neat and clean, he also cleaned up after his job was done. I personally worked in this field and can tell when a job is done correctly. I could not ask for a job done any better. I would recommend Fran Smith to anybody, "Fran is the BEST!". Oliver and Jackie MacKenzie 11-15-19
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By Jay H. on 10/31/19
Steve L came early, worked quickly and expertly to replace our furnace all while being very pleasant despite having a very busy day/night ahead of him! Thanks for such a great job and getting us back to a warm plcae!

By Jay H. on 10/31/19
Fran Smith is absolutely fantastic!! He recently replaced our furnace and did so with great expertise and precision all while being so pleasant and easy to work with. He and Steve arrived early and dove right in so the whole job was done before noon!! We are once a...
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Fran Smith is absolutely fantastic!! He recently replaced our furnace and did so with great expertise and precision all while being so pleasant and easy to work with. He and Steve arrived early and dove right in so the whole job was done before noon!! We are once again warm, toasty and extremely satisfied with Chappell Central. Thanks to all involved
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By Jay H. on 10/31/19
Fran Smith is absolutely fantastic!! He recently replaced our furnace and did so with great expertise and precision all while being so pleasant and easy to work with. He and Steve arrived early and dove right in so the whole job was done before noon!! We are once a...
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Fran Smith is absolutely fantastic!! He recently replaced our furnace and did so with great expertise and precision all while being so pleasant and easy to work with. He and Steve arrived early and dove right in so the whole job was done before noon!! We are once again warm, toasty and extremely satisfied with Chappell Central. Thanks to all involved
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By lowell g. on 10/31/19
The "BOYS" sure work Great as a team. You are lucky to have them on your staff. And...they don't eat much...drink less and are house broke [ they clean up everything, leaving it as clean or better than when they came] Hats off to BRAD and FRAN... THANK YOU

By Jackie on 10/29/19
They were fast and friendly and they have our business for life. Fran took the time to explain how our new furnace worked and was very patient with me and all my questions.

By Barb G. on 10/25/19
Today at 3:29 PM Dewayne and Fran installed our new furnace and air conditioner. What a hard working team! We were so grateful for their expertise and are so happy with the new furnace. So much quieter than the one we had before, even heat, 96% efficiency and it e...
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Today at 3:29 PM Dewayne and Fran installed our new furnace and air conditioner. What a hard working team! We were so grateful for their expertise and are so happy with the new furnace. So much quieter than the one we had before, even heat, 96% efficiency and it even looks good. Dewayne was able to answer all our questions and was extremely helpful when we needed it. We highly recommend Chappell Central Inc for all your heating and ac needs.
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By DARRIN B. on 10/21/19
Nick G did any outstanding job on my project. He treated the job as it was his own.

By Tom K. on 10/18/19
We needed a new furnace. Chappell was a very reasonable deal. Maury showed up early, ready to go. Looks great, works great.

By Robert M. on 10/13/19
Mike was great finnished the issue up gave me some extra tips and advice on maintenance of my furnace. Will be going back to Chappell Central for any other furnace needs

By Doug S. on 09/29/19
Maury E and Steve L did a great job installing a new furnace, working extra hours to finish in one day. Great guys, great company, great service!

By Tom B. on 09/06/19
Super fast service. It could not have been better, other than not needing their help in the first place! Seriously, these guys are great.
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CALL TO SCHEDULE
320-235-2151

Select any employee to see all their reviews.

FRAN S
Rating:
104 total reviews!
BRAD S
14 Years
Rating:
70 total reviews!
RANDY S
Customer Service Rep.
22 Years
Rating:
(10 total reviews)
BRENDA B
Customer Service Rep.
23 Years
Rating:
(2 total reviews)
Chappell Central, Inc. Team
Rating:
(60 total reviews)
DANIEL R
2 Years
Rating:
(30 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Chappell Central, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Chappell Central, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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