Can I give greater than 5? You have a terrible rating system but your heating and air conditioning service is excellent. Since Breeding and Day has apparently been getting out of the business I have had 3 different service calls, 1 for air conditioning and 2 for the furnace. All 3 have been great. I believe Jonathan was on the first furnace problem and Brandon fixed the air conditioner and did the recent fall furnace checkup.
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Our hotwater heater died on a Saturday evening and we made a call to Climate Control’s 24 hr emergency service on Sunday morning. A service tech called back and helped us trouble shoot the need for immediate service (at higher weekend rates) or if we could do a few preventive measures to prevent leaks and wait for regular service on Monday. Although the tech was ready to come over and drain our tank, we felt comfortable with the situation and waited the 24 hrs. I called to set up a replacement water heater first thing Monday morning and the office was already familiar with our situation and dispatched a crew (the plumbing manager!) with a new water heater. We were up and running shortly after lunch. This was a replacement we should have scheduled much sooner, so we already had a few quotes. Climate Control’s quote was in line with others, so we were very happy with our decision to call them (based on our previous experience with their work in replacing our air conditioner/heater several months earlier. VERY pleased with 24 hr. Service response, customer service, pricing, equipment, and expertise. Highly recommend!!
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We chose Chadds Ford Climate Control after reading their great reviews, and we can second all those good opinions! Brandon was great --- he arrived on time, was very knowledgeable and professional and got the job done in a timely manner. We're new owners, and he was able to explain many things about our system to help us get the most out of it in the most energy efficient way. We couldn't be happier and have signed up for a regular service contract. We wish all our service experiences were this good! Thank you, Brandon!
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I have been a customer of Chadds Ford Climate Control since 2010 when they installed my new HVAC system. They are very professional and reliable. If there is a problem, they make sure it is fixed to my satisfaction. My last tech, Jonathon, checked to make sure everything was functioning as it should and answered any concerns I had. Very pleased.
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