CALL TO SCHEDULE
336-299-3010
By JACK KING J. on 06/01/19
Bryan was a really nice guy who came to the house promptly and was very efficient In having the air conditioner serviced and checked out. Explanations were made to my understanding and it's all been running great. Can't ask for more. CCAC has terrific service g...
(View More)
Bryan was a really nice guy who came to the house promptly and was very efficient In having the air conditioner serviced and checked out. Explanations were made to my understanding and it's all been running great. Can't ask for more. CCAC has terrific service guys and they are an asset to the company and never fail to go above and beyond to deliver exceptional customer care. Thank you all!!
(View Less)

By K S S. on 06/01/19
We do not do social media. This should go to the company itself and not to outside entities. Willie was excellent and Caleb continues to be excellent as well.

By KEITH J. on 06/01/19
Justin was so kind and understanding. I had no idea what things were or how each entity was integrated with the next. His patience with me was so reassuring. His expertise was only matched by his knowledge and ability to make me understand what was happening with m...
(View More)
Justin was so kind and understanding. I had no idea what things were or how each entity was integrated with the next. His patience with me was so reassuring. His expertise was only matched by his knowledge and ability to make me understand what was happening with my system. I hope I have done him justice. I am a retired senior female, so you know he had his work cut out for him. It is such a blessing to instantly feel secure and safe when a stranger enters your home. He worked very efficiently but never hurried. He took the time to keep me informed of what he was doing every step of the way. Justin was a pleasure to work with and I hope I am lucky enough to have the same experience with his co-workers. I am so glad we used CCAC. Thank you so much for everything.
(View Less)

By WILLIAM M. on 05/31/19
CCACC is very responsive, and every representative we've had has been good. Our last service rep, JT B., was very courteous, knowledgeable and informative, in the course of completing the necessary repairs on our air conditioner. We're very pleaed with CCAC.

By Kim K. on 05/31/19
very professional and positive personality

By BETH B. on 05/31/19
The service was excellent from start to finish. Willie did a thorough job and provided feedback on our units. I would highly recommend CCAC.

By KHALIQ Q. on 05/31/19
No Comment

By JASON V. on 05/31/19
No Comment

By MARLIN A. on 05/31/19
Great service. Knowledgeable technician.

By JOHN J. on 05/31/19
Very friendly and professional. They got the job done quickly and everything works great!

By VELDA S. on 05/14/19
Mr. Willie M. does an excellent job at servicing both my units. He is neat efficient and explains what he is doing to completion. I give him a 10 star Rating and have recommended him to my friends.

By GAIL & CHARLES R. on 05/11/19
Joseph was thorough & professional. He also alerted us about the wasp nest inside our air conditioner & hosed it out for us!

By TOM H. on 05/10/19
Ok system check.

By FARLICHER E. on 05/10/19
Excellent customer service experience

By DON W. on 05/07/19
Pleased with service! Thanks!

By CLIFF S. on 05/01/19
Very knowledgeable

By MARION C & LIZABETH L H. on 04/30/19
Excellent Work

By MARILYN M. on 04/30/19
Great service

By CHAD & Kathy A. on 04/29/19
Caleb has been coming to my house for our biannual heat/air checks since Johnny. He is great and does a wonderful job. He goes above and beyond to do a good job and usually helps out anyway he can. He is professional and always is polite. Thankful that he alw...
(View More)
Caleb has been coming to my house for our biannual heat/air checks since Johnny. He is great and does a wonderful job. He goes above and beyond to do a good job and usually helps out anyway he can. He is professional and always is polite. Thankful that he always comes out to my house to do the biannual check on my heat/air units.
(View Less)

By NEIL M. on 04/29/19
no comment
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
336-299-3010

Select any employee to see all their reviews.

JOHN E
Rating:
(74 total reviews)
DAVID R
Rating:
(68 total reviews)
NATE M
Rating:
(58 total reviews)
BRIAN B
2 Years
Rating:
(55 total reviews)
Stan S
Rating:
(44 total reviews)
Joseph S
Rating:
(43 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Central Carolina ACP&E has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
336-299-3010

Customer service is always a top priority at Central Carolina ACP&E. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
336-299-3010
JT B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
84 total reviews
Having 30+ years of experience in heating & air conditioning. I like my work & have taken advantage of continuing education in my trade. I enjoy doing a job to completion & doing it well.
By DR JOHN & FRANKIE O. on 05/15/18
JT is most knowledgeable and an excellent service technician.

By M L W. on 04/28/18
JT B. did an excellent job during his service visit. He was very knowledgeable and knew where other technicians make errors or miss details. After multiple fruitless visits by less experienced representatives, JT has my HVAC system working properly.

By FRANK & JUDY H. on 04/26/18
Our problem started late Friday evening 04/13, with no air or heat pump. I did not consider this an emergency, so when I called the 1-800 number I placed a request for a service call the following Monday. CCAC called early Monday morning 04/16, and the tech JT Bray...
(View More)
Our problem started late Friday evening 04/13, with no air or heat pump. I did not consider this an emergency, so when I called the 1-800 number I placed a request for a service call the following Monday. CCAC called early Monday morning 04/16, and the tech JT Bray arrived shortly there after. JT quickly explained that the problem was a grounded compressor, as well as shorted start and run windings, and that everything was covered by the warranty. An order for parts was placed at this time. The parts arrived at CCAC, and serviced was scheduled for 4/23 weather permitting. The unit was finally repaired on 4/25, after the rain stopped. All repairs were tested to ensure that everything was working perfectly. CCAC did a great job on the repairs. I have had a service contract with CCAC for several years now, and they have always been dependable, with quick response times..
(View Less)

By PAUL H. on 04/24/18
great

By DAVID H. on 04/23/18
JT did a great job but I am still not happy with the outcome. I have been a customer of CCAC for 14 years. I have purchased two new heat and air systems from them and have kept my systems on maintenance agreements for 14 years. I also have a plumbing maintenance pl...
(View More)
JT did a great job but I am still not happy with the outcome. I have been a customer of CCAC for 14 years. I have purchased two new heat and air systems from them and have kept my systems on maintenance agreements for 14 years. I also have a plumbing maintenance plan with them. The issue started when I had my roof replaced a few weeks ago. I got home from a trip and the upstairs AC was not working. Turns out the refrigeration line was installed by CCAC right up against the roof decking with no protection and a roofing nail punctured the copper line and all the refrigerant leaked out. They quoted me $995 to fix the leak and recharge the system with new Freon. I called in to talk with the manager but she never returned my call. When the repair was done, I asked the roofing company to be there to see the damage and discuss the issue with the technician. JT was very good to work with. He called a supervisor who agreed to cut the price in half but I think this was still too much considering they should have taken responsibility for improper installation. It's been a almost a week since the repair and I have yet to hear from the manager I left a message with before the repair was done.
(View Less)

By REX I T. on 04/06/18
we had a great experiece with rep from Central Carolina Heating and Air.We have had their services for a number of years and always get topnotch service , and we recomend the company to everyone who needs heating or air services.

By MARIA H. on 03/19/18
I would like to commend JT who performed the spring service last Friday - he's very thorough, Aside from normal routine check, I don't think anyone had checked my insulated air duct - he noticed that there's a hole & covered it up to ensure no rodents would crawl i...
(View More)
I would like to commend JT who performed the spring service last Friday - he's very thorough, Aside from normal routine check, I don't think anyone had checked my insulated air duct - he noticed that there's a hole & covered it up to ensure no rodents would crawl in & go straight to our air vent. I give him a 5-star rating. Thank you JT.
(View Less)

By LAURIE T. on 03/06/18
On time, professional, thorough. Took the time to explain and answer my question. Excellent job, JT.

By DANIS & LINDA W. on 02/05/18
We were not getting the efficiency and performance out of our heating/cooling system that we should be. JT came out and checked out our system and under house duct work and found the problem. CCAC in here now repairing the ductwork that was installed 15 years ago w...
(View More)
We were not getting the efficiency and performance out of our heating/cooling system that we should be. JT came out and checked out our system and under house duct work and found the problem. CCAC in here now repairing the ductwork that was installed 15 years ago when the house was built. As always JT was very knowledgeable and professional. Took the time needed to help me understand the issue and how to resolve it. Electrical, plumbing, heating and air, whole house water softener installation...CCAC can do it all and more. Highly recommended.
(View Less)

By WILLIAM H. on 01/16/18
tech was very professional in every way

By JERRY C. on 01/14/18
CCAC has come to my home 3 times and my Heat system is still not working. The Zone Board was replaced and still not working Properly. The temperature is set to 69 and the room temperature is 68 and the Aux heat is on upstairs and downstairs. So the problem I hav...
(View More)
CCAC has come to my home 3 times and my Heat system is still not working. The Zone Board was replaced and still not working Properly. The temperature is set to 69 and the room temperature is 68 and the Aux heat is on upstairs and downstairs. So the problem I have had for over 3 weeks is still not fixed. I have been running my Gas Fireplace to heat my home to a comfortable temp of 72 for 3 wks. My electric bill is going up, my gas bill is going up !!! The heating unit is still not fixed. So how would YOU rank YOUR service????
(View Less)

By WILLIAM & JUDITH B. on 12/12/17
GREAT SERVICE. IMMEDIATE RESPONSE TO PROBLEM. COURTEOUS AND CONSIDERATE.

By THOMAS S. on 12/12/17

By RONNIE B. on 11/17/17
Very good work!! On time, JB did great!!

By ROBERT & KATE B. on 11/15/17
(no comment)

By BOBBY J. on 10/17/17
j. t. BRAY

By DAVID M. on 10/15/17
Great people to work with and very knowledgeable about there job.

By MICHAEL S. on 10/10/17
I have been a customer of Carolina Central for 25 yrs. plus. My last call to them was returned quickly and a technician was sent out to repair my air. J.T. with over 30 years experience fixed my problem in a personable and professional manner. Always a good job don...
(View More)
I have been a customer of Carolina Central for 25 yrs. plus. My last call to them was returned quickly and a technician was sent out to repair my air. J.T. with over 30 years experience fixed my problem in a personable and professional manner. Always a good job done by Carolina Central for us.
(View Less)

By DALLAS D. on 09/18/17

By ROXIE L. on 08/28/17
Great easy to hold a conversation with, and know his stuff about what he do.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.