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By Tom D. on 02/04/20
no comment

By Nadia S. on 02/03/20
Purchased a generator and Air Conditioner from Carleton Refrigeration in 2018 and I have had great service from the get go. The Team is very professional and friendly and the Technicians are always on time. Today my Technician Patrick came to do a routine maintenan...
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Purchased a generator and Air Conditioner from Carleton Refrigeration in 2018 and I have had great service from the get go. The Team is very professional and friendly and the Technicians are always on time. Today my Technician Patrick came to do a routine maintenance and answered some questions I had and put my mind at ease. During the most recent power outage the generator performed as it should and didn't leave me in the dark. Thankyou Carleton Refrigeration and Patrick.
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By Tammy P. on 01/31/20
I got up Sunday morning to a very cold house. I went to the thermostat and saw that it was only 12 degrees in the house. I immediately called Carleton Refrigeration and Heating to report that my furnace wasn’t working. Mitchell, the technician arrived in a tim...
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I got up Sunday morning to a very cold house. I went to the thermostat and saw that it was only 12 degrees in the house. I immediately called Carleton Refrigeration and Heating to report that my furnace wasn’t working. Mitchell, the technician arrived in a timely fashion and was able to quickly resolve the problem in a very efficient manner. He was polite and provided information regarding the issue so that I fully understood what the problem was.
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By Rose Marie L. on 01/25/20
I received an e-mail telling me who to expect at my door along with a picture of the technician and she arrived first thing in the morning as expected. The work was completed in a timely fashion and when finished all debris was picked up and removed. She also teste...
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I received an e-mail telling me who to expect at my door along with a picture of the technician and she arrived first thing in the morning as expected. The work was completed in a timely fashion and when finished all debris was picked up and removed. She also tested for CO levels in the house as I had some concern but everything was fine. Carleton Refrigeration has been great at responding to all my needs and I would recommend them to anyone.
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By margaret c. on 01/22/20
Alysha .was very helpful.

By Ed C. on 01/21/20
Called ahead to let me know when he would arrive. Fixed the problem quickly and answerred my questions. Great service. Ed C

By Daniel M. on 01/20/20
We have been using Carleton for a few years now. The service is always excellent. The service technicians are true professionals and very personable. ******* ******** has done work for us and he is exceptional, informative and a true pleasure to have in your home. ...
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We have been using Carleton for a few years now. The service is always excellent. The service technicians are true professionals and very personable. ******* ******** has done work for us and he is exceptional, informative and a true pleasure to have in your home. Just last week, we had a new furnace installed by ****** ***** and ***. They worked non-stop from 0900 to well after 4 pm to ensure we had heat, but more importantly, piece of mind. They were meticulous and their workmanship was beyond reproach. I strongly recommend Carleton Heating and Refrigeration to anyone in need of heating or cooling issues.
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By Pearl-Anne M. on 01/19/20
From Andrea taking my call to James detecting my furnace issue needing the ductwork cleaned it made my day to have such professionalism and now they can clean the ductwork ASAP hopefully due to health issues

By Pearl-Anne M. on 01/19/20
Very professional, friendly, efficient, great advice and highly recommend his expertise. 01/17/2020

By Wendy W. on 01/18/20
Mitchell S. was very pleasant and professional. He is also a cat person and made a fuss over my cat so gets extra points.

By Shawn s. on 01/14/20
Prompt, polite, clean, and quick

By Dan M. on 01/14/20
Technician arrived on time and was professional and courteous. Job done well and efficiently. Thanks

By Lianna C. on 01/09/20
Great service by Alisha yet again. Thank you very much

By Anthony St. D. on 01/09/20
**** called to let us know when he would be arriving. Explained what he would be doing and proceeded with the service. Recommended an accordion type filter and explained why. He was extremely helpful, an asset to your business!

By Russell on 01/08/20
no comment

By Lorna k. on 01/08/20
We have been dealing with Carleton Refrigeration for a number of years now! They are very reliable, and Alysia was new to us this year and did a great job, friendly, reliable and wasted no time getting the job done! Thanks Alysia!!

By Suzanne H. on 01/02/20
****** was very good and knowledgeable. Very good service and courteous.

By Lawanda B. on 01/02/20
Shane, found the problem quickly and was able to replace the part and get my heat back on. Thanks Shane

By Kathy N. on 12/23/19
good dependable service called on a Monday had a visit on that Friday

By Carey D. on 12/22/19
I had two fireplaces that were not working in my new home. Carleton Refrigeration, Heating, and A/C were called and promptly coordinated an appointment within just a couple of days. My technician, James Paquette was the ultimate professional and excellent at what h...
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I had two fireplaces that were not working in my new home. Carleton Refrigeration, Heating, and A/C were called and promptly coordinated an appointment within just a couple of days. My technician, James Paquette was the ultimate professional and excellent at what he does. The fireplaces are now up and running perfectly. I wanted to thank Andrea, Tracy and James for an exceptional job and for the best customer experience anyone could hope to have. I would recommend Carleton Refrigeration, Heating, and A/C to anyone who needs this service. Top notch!
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Select any employee to see all their reviews.

Patrick T
Rating:
98 total reviews!
Troy M
Rating:
79 total reviews!
Shane M
Rating:
(75 total reviews)
Zach K
Rating:
(57 total reviews)
The Team
Rating:
(55 total reviews)
James P
Rating:
(38 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Carleton Refrigeration, Heating and Air Conditioning Ltd. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Carleton Refrigeration, Heating and Air Conditioning Ltd.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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The Team has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
55 total reviews
By Pam F. on 01/31/19
Thank you so very much Andrea, Tracy+ teamI will never forget your dedication towards fixing my furnace! It means everything to us to feel safe+warm always NOW! You never gave up+ kept coming back to find the problem of our funrance coming on but no heat blowing ...
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Thank you so very much Andrea, Tracy+ teamI will never forget your dedication towards fixing my furnace! It means everything to us to feel safe+warm always NOW! You never gave up+ kept coming back to find the problem of our funrance coming on but no heat blowing out! Finally after almost 3 years of living here the furnace is dependableYour team is amazing! Thank you all so much for your never ending support! Most gratefully, Pamela Feres and her 4 special needs angels
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By Cheryl P. on 01/29/19
Today Kyle from Carleton Refrigeration came out to service my gas fireplace. He was extremely knowledgeable and courteous and explained the problem expertly. I was very satisfied with his work and his professional and friendly manner. Thank you Kyle. Definitely a five star rating.

By John L. on 01/24/19
I would like to comment very positively on Pat Thompson’s work ethic, pleasant personality, patience and determination to figure out the problem with our older furnace. He gave us the options available and took a great deal of time without pressuring us to sugg...
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I would like to comment very positively on Pat Thompson’s work ethic, pleasant personality, patience and determination to figure out the problem with our older furnace. He gave us the options available and took a great deal of time without pressuring us to suggest the York LX model as a reliable alternative if we decided to replace our old furnace. He is a real asset to your company. In addition, thank you Tracy for your kind patience and expertise in helping us through our decision to purchase a new furnace.
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By Delaney Anderson F. on 11/28/18
Fantastic service

By Delaney Anderson F. on 11/28/18
I just had a Hot Water Tank Install this morning and I want to say that James & Connor were exceptional! I had only the best of service from the girls in the office for being so pleasant. I will certainly call you for future work and service. Highly recommend every...
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I just had a Hot Water Tank Install this morning and I want to say that James & Connor were exceptional! I had only the best of service from the girls in the office for being so pleasant. I will certainly call you for future work and service. Highly recommend everyone. Thank You so much. I do want to also mention that it is so nice to have a local company to provide this service that we can call right here.Your call is not directed to a call centre out of country.:))))))Keep it local.
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By Alan C. on 12/14/17
Excellent, courteous and prompt service. Very satisfied and would highly recommend.

By Tim and M. on 09/13/17
Great Job by all. Will recommend this company.

By Kenneth Y. on 08/02/17
(no comments)

By Anonymous on 07/28/17
Top notch service as usual. It is clear that Carleton RHAC places a high value on building a solid business reputation. Every interaction I have with them is very professional, courteous and pleasant.

By Rick in Carleton P. on 06/30/17
Carleton Refrigeration fixed a leak in my A/C unit that had undergone similar repairs the previous summer. The previous year's work was still under warranty thus there was no charge for this summer's work. I was pleased that the warranty was honoured with no hesita...
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Carleton Refrigeration fixed a leak in my A/C unit that had undergone similar repairs the previous summer. The previous year's work was still under warranty thus there was no charge for this summer's work. I was pleased that the warranty was honoured with no hesitation - the sign of a professional, customer oriented company.
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By Gerry & Donna P. on 06/27/17
We have had technicians from Carleton Refrigeration come into our home for Duct Cleaning, Air Conditioner, Furnace & HRV maintenance checkup & mostly recently dryer vent cleaning & the technicians were all very professional & pleasant to deal with. Office staff ema...
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We have had technicians from Carleton Refrigeration come into our home for Duct Cleaning, Air Conditioner, Furnace & HRV maintenance checkup & mostly recently dryer vent cleaning & the technicians were all very professional & pleasant to deal with. Office staff emailed us when to expect technicians on their scheduled dates & times & even included photo of technician who would be doing the service call & technician would follow up with a phone call when they were on their way. Highly recommend this company to anyone needing their services.
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By Private U. on 06/22/17
Very happy with all your staff that I have spoken to and that have come to service our equipment. Excellent customer service, professionalism and courtesy. This is the way all companies should conduct their business.

By Chris Q in O. on 06/14/17
Carleton is a company that offers tremendous service. Great office staff and technicians alike . Thank you especially to Tracy and Justin for resolving my AC issues! I would highly recommend Carleton to anyone.

By Pat P. on 06/05/17
We had Geo thermal installed a few years ago and Carleton Refrigeration has stood behind their work and product 100%. We have only called them a few times but they were here right away. The guys are so professional. I would recommend them any day,

By Troy F. on 05/30/17
Wonderful company who offered to clean our furnace after construction when we created a space for my brother-in-law, a recent quadriplegic to move into. They even rectified the loud noise coming from our air conditioner. Owen, our technician, insisted on rolling ou...
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Wonderful company who offered to clean our furnace after construction when we created a space for my brother-in-law, a recent quadriplegic to move into. They even rectified the loud noise coming from our air conditioner. Owen, our technician, insisted on rolling out the red carpet and putting on protective booties (despite our floors being filthy from construction). Very professional and pleasant service. I would highly recommend them. Thank you.
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By Ramsay G. on 05/24/17
I contract with Carleton Heating & Refrigeration to service my propane furnace & a/c system. Service delivery is consistently high quality. Every member of the service crew is up beat and courteous and of course skilled to do a good job. Price for the service is ...
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I contract with Carleton Heating & Refrigeration to service my propane furnace & a/c system. Service delivery is consistently high quality. Every member of the service crew is up beat and courteous and of course skilled to do a good job. Price for the service is never an issue because I receive excellent value for the money paid. I recommend this company everyone.
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By Barbara R. on 05/19/17
Great Company! We were away in Florida but trusted this company to enter our home and fix our problem! Very trustworthy!

By Penny D. on 05/05/17
Geez this company is fantastic! Honestly, anytime I have ever called (usually an emergency, ie: furnace dying on Xmas night 2015) they have been over to my place within a few hours and always amazing customer service. Today, was a burst water tank� at 6am. The...
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Geez this company is fantastic! Honestly, anytime I have ever called (usually an emergency, ie: furnace dying on Xmas night 2015) they have been over to my place within a few hours and always amazing customer service. Today, was a burst water tank� at 6am. The guys were over by 7 to shut off the water and came back a couple hours later to pull and install new tank. Highly recommended group of individuals, who are very knowledgeable, patient and considerate....special thanks to Tracey, Zach and Jordie for all the efforts today, it's very much appreciated! I already do and will continue to recommend you �
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By Peter & Diane B. on 04/25/17
This annual service from Carleton Refrigeration was completed in a professional, efficient, courteous and pleasant manner. Appreciated the overview of new services offered. The email and telephone service reminders are also very much appreciated

By Nick on 04/19/17
We have been using this company to service and maintain our home since we purchased it almost seven years ago. The service and technicians have always been professional and we have no complaints.
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