Well, we woke up with no heat one Saturday morning and without a clue who to call. Carleton was available 24/7 and were able to squeeze us in despite having never dealt with them before. Alisha showed up, problem solved our furnace quickly and was able to get it up any running quickly. I suppose my only reservation is the cost but that's really just the cost of after hours servicing. Overall, very satisfied with our experience
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5 stars! I just had a residential heat pump at my parents' condo serviced by Troy Mordy who did a very thorough and excellent job of it! We were also waiting for a visit from a plumber later in the day to fix a hot water heater problem but Troy asked if he could take a quick look at it. He immediately found the problem and rectified it for no additional charge! We were very pleased to be able to cancel the plumber's service call and save some money. We were so impressed by Troy's professionalism and skills that we promptly called Carleton Refrigeration, Heating and Air Conditioning to book him to come and service a propane gas stove at our place later this month. Troy can do it all, so I highly recommend him and the company he works for.
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We have been using Carleton Refrigeration regularly for fireplace - furnace - HVAC and duct cleaning. Work crew always super friendly and courteous ! Same with the admin staff!!! Also: they offer 10 percent discount for military families. Thank you Cory and coworker for today's work!
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Troy did an excellent job. He was polite and clearly knew what he was doing. He had to replace a part that has been difficult to find but Carleton Refrigeration managed to find the part and saved us a ton of money as the alternative was replacing our electric backup furnace. Thanks for the excellent service.
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My entire experience with Carleton Refrigeration, Heating and A/C was top notch...from booking the appointment through the service call itself. All personnel that I dealt with, including Mitchell, were polite, professional,knowledgeable and conscientious. I would highly recommend them.
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My entire experience with Carleton Refrigeration, Heating and A/C was top notch...from booking the appointment through the service call itself. All personnel that I dealt with, including Mitchell, were polite, professional,knowledgeable and conscientious. I would highly recommend them.
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I just wanted to thank Zac for his prompt service and professionalism. He was very patient with me and took the time to explain everything he was doing. He quickly determined the problem and was able to fix it immediately as he had the necessary equipment in his van. Thank you so much for a job well done!!! Mary Lynn
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******** * came to my house twice in the last 2 days, one to evaluate a problem with my ****** air exchange system. He checked it out and will provide me with 2 estimates, one for repair and one for replacement. I had decided to contract with CR, H&AC Ltd. for the maintenance of my furnace and AC, this required a check of the furnace so ******** returned a second time to perform the service. On both occasions he called first to confirm the appointment and he was punctual. After watching him work and in our discussions it was obvious he had the skillset of a very experienced technician. I am looking forward to having this company provide me this valuable service.
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Just had a new furnace installed. From my first phone call to the office, the tech who gave me the quote and the techs that came in for the install the entire staff was great. Answered all my questions, stuck to the estimate and performed the service when promised. Very nice neat job and removed all the old oil equipment. Very pleased with level of communication and service and the quality of the work performed. I was also please by how quickly they were able to provide an estimate, order parts and get the job done. I had three other quotes and feel like the pricing was fair.
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