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613-257-8282
By Michael M. on 10/17/19
My "Go To" Company when it comes to Heating and Air Conditioning....

By Michael M. on 10/16/19
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide...
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Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide a Free Second Opinion on Our Furnace at the start of the week. I got a confirmation call yesterday..... even a call from the Service Technician this morning to let me know that He was about a 1/2 hour away. Troy Mordy appeared in less than 30 minutes. He was Courteous, Friendly and Knowledgeable. We had been informed by another Company late last week that Our 8-9 year old Furnace was Toast and that We should be considering Replacing this Unit. Troy checked it over and confirmed that the Gas Valve was at Fault. He had a replacement unit in His Truck and after checking the Price and getting our Approval installed it in Quick Order. Troy checked the rest of the Furnace over and told Us that All the other parts were working fine. We were so impressed, We signed up for the Gold Plan which covers any Parts and Labour as well as any Emergency call ins for the next Year. Nice Meeting Troy and Great to Know there is such a Professional Service Closeby...
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By Michael M. on 10/16/19
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide...
(View More)
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide a Free Second Opinion on Our Furnace at the start of the week. I got a confirmation call yesterday..... even a call from the Service Technician this morning to let me know that He was about a 1/2 hour away. Troy Mordy appeared in less than 30 minutes. He was Courteous, Friendly and Knowledgeable. We had been informed by another Company late last week that Our 8-9 year old Furnace was Toast and that We should be considering Replacing this Unit. Troy checked it over and confirmed that the Gas Valve was at Fault. He had a replacement unit in His Truck and after checking the Price and getting our Approval installed it in Quick Order. Troy checked the rest of the Furnace over and told Us that All the other parts were working fine. We were so impressed, We signed up for the Gold Plan which covers any Parts and Labour as well as any Emergency call ins for the next Year. Nice Meeting Troy and Great to Know there is such a Professional Service Closeby...
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By William S. on 10/11/19
Technician was knowledgeable, prompt, pleasant and eager to explain and answer any questions.

By Marc L. on 10/09/19
Very efficient, clean and friendly. Great job.

By Jeanne N. on 10/08/19
I have been dealing with you for over ten years and I have always had the most polite, responsible and understanding service representatives. Timing has always been great and I know I can count on you if I need help. Thanks for everything!

By Jeanne N. on 10/07/19
Thanks for the great service

By Ed B. on 10/07/19
We are very pleased with Zacks work on our furnace. He is a very pleasant person. Thank you Gail Brown

By Paul A. on 10/05/19
My dealings with Carleton have been very positive. They installed our new furnace last year and just serviced it recently for the first time. Everything so far has been very professional, and Mitchell was on time, personable, efficient and knowledgeable.

By Robin P. on 10/05/19
No comment

By Robert L M. on 10/04/19
Competent staff both in the office and on the road. They keep you informed as to what technician is going to visit and when he will arrive. Technicians are polite, knowledgeable, efficient and explain what work, if any, was required, and why.

By Don W. on 10/03/19
Wonderful service as always. Great company to use. Would highly recommend. Five star

By Linda S. on 10/01/19
I have nothing but good words to say.. I live in an old house.. You can't perform miracles on decades old pipes.. but this morning I took a shower and had the pressure of Kramer when he got his circus shower head on Seinfeld

By Linda S. on 09/30/19
Excellent.. excellent... slice and dice as I say-- I don't have enough excellent adjectives for this company.. Thank you.

By jim c. on 09/27/19
James was very thorough and professional. He was willing to answer all our questions.

By Lianna C. on 09/24/19
Have enjoyed working with office staff and technicians. Always prompt with estimates, scheduling and technicians always on time. I like they take the time to explain any issues and correctives measures. Thank you

By Lianna C. on 09/23/19
Alisha was great both visits very focused on her work, neat, polite and very knowledgeable. We have used Carleton for three years now and will continue to do so in the future.

By Marc P. on 09/20/19
Alisha was professional and explained the work that had to be done.

By Jerry S. on 09/18/19
Top quality service from Alisha!

By Jerry S. on 09/18/19
Alisha was prompt, friendly, courteous and thoroughly professional. Highly recommended!
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CALL TO SCHEDULE
613-257-8282

Select any employee to see all their reviews.

Patrick T
Rating:
92 total reviews!
Troy M
Rating:
68 total reviews!
Shane M
Rating:
(68 total reviews)
The Team
Rating:
(55 total reviews)
Zach K
Rating:
(46 total reviews)
James P
Rating:
(33 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Carleton Refrigeration, Heating and Air Conditioning Ltd. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Carleton Refrigeration, Heating and Air Conditioning Ltd.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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