Scheduled to arrive between 12-2 pm (showed up at 3 pm). 20+ year old geothermal furnace was showing `water flow` error code...Was told that a diagnostic test had to be done (ok fine - even though we knew what the problem was). Sure enough determined it was a valve that was sticking (this valve needs to be cleaned every so often because of water flowing through (hard water/iron in water). Was told he hated dealing with these valves and should be replaced. I said ok send me a quote but please clean the valve in the meantime. Valve was not cleaned. Only action that took place was furnace was turned off and reset to erase error code. Error code showed up a couple days later again.
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Called Carleton Refrigeration and had a free consultation visit within days! Representative ****** was an explemtarry employee who was professional-friendly and clearly and honestly answered my questions and understood my needs. **** is an excellent representative for Carleton Refrigeration. My positive experience continued in that within an hour after **** departed ****** (****************) contacted me and I had an appointment to have the work done 2 business days later. Very impressed with both the staff and services. Highly recommend Carleton Refrigeration.
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