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By Dan A. on 10/27/19
Fast , efficient, thorough and very knowledgeable. Recommend highly!! Most complete inspection and service in the 30 year life of my heat pump!!!

By Diane L. on 10/25/19
Excellent service, very friendly and took time to explain about my electronic filter. Would highly recommend them. Both my brother and sister use them and they recommended them to me.

By Garry B. on 10/24/19
Mitchell was very professional diagnosed problem found unit installed was not correct size and will be replaced with a larger capacity unit. Carleton has agreed to deduct cost of original from replacement.

By Mike M. on 10/24/19
Just had an annual servicing for our furnace and on-demand hot water system. Zach arrived on-time and did a great job!

By Rick L. on 10/23/19
The work done by any of your techs is always great! Shane is especially good and ‘knows all’. Thanks to all at CR. Rick

By Steve H. on 10/21/19
Friendly service. Thank you!

By Bill A. on 10/19/19
Zach is always welcome in our home. He is pleasant, professional and knowledgeable. A good representative of Carleton.

By Martin E. on 10/17/19
Troy arrived when he said he would and was very professional.

By Martin E. on 10/17/19
Troy arrived when he said he would and was very professional.

By Michael M. on 10/17/19
My "Go To" Company when it comes to Heating and Air Conditioning....

By Michael M. on 10/16/19
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide...
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Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide a Free Second Opinion on Our Furnace at the start of the week. I got a confirmation call yesterday..... even a call from the Service Technician this morning to let me know that He was about a 1/2 hour away. Troy Mordy appeared in less than 30 minutes. He was Courteous, Friendly and Knowledgeable. We had been informed by another Company late last week that Our 8-9 year old Furnace was Toast and that We should be considering Replacing this Unit. Troy checked it over and confirmed that the Gas Valve was at Fault. He had a replacement unit in His Truck and after checking the Price and getting our Approval installed it in Quick Order. Troy checked the rest of the Furnace over and told Us that All the other parts were working fine. We were so impressed, We signed up for the Gold Plan which covers any Parts and Labour as well as any Emergency call ins for the next Year. Nice Meeting Troy and Great to Know there is such a Professional Service Closeby...
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By Michael M. on 10/16/19
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide...
(View More)
Staff was Quick at Getting back to me when I initially Logged onto Their Website (even though it was Friday Afternoon/Evening of the Thanksgiving Weekend). One of Their Managers got back to me later that night to confirm a Service Technician would be out to provide a Free Second Opinion on Our Furnace at the start of the week. I got a confirmation call yesterday..... even a call from the Service Technician this morning to let me know that He was about a 1/2 hour away. Troy Mordy appeared in less than 30 minutes. He was Courteous, Friendly and Knowledgeable. We had been informed by another Company late last week that Our 8-9 year old Furnace was Toast and that We should be considering Replacing this Unit. Troy checked it over and confirmed that the Gas Valve was at Fault. He had a replacement unit in His Truck and after checking the Price and getting our Approval installed it in Quick Order. Troy checked the rest of the Furnace over and told Us that All the other parts were working fine. We were so impressed, We signed up for the Gold Plan which covers any Parts and Labour as well as any Emergency call ins for the next Year. Nice Meeting Troy and Great to Know there is such a Professional Service Closeby...
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By William S. on 10/11/19
Technician was knowledgeable, prompt, pleasant and eager to explain and answer any questions.

By Marc L. on 10/09/19
Very efficient, clean and friendly. Great job.

By Jeanne N. on 10/08/19
I have been dealing with you for over ten years and I have always had the most polite, responsible and understanding service representatives. Timing has always been great and I know I can count on you if I need help. Thanks for everything!

By Jeanne N. on 10/07/19
Thanks for the great service

By Ed B. on 10/07/19
We are very pleased with Zacks work on our furnace. He is a very pleasant person. Thank you Gail Brown

By Paul A. on 10/05/19
My dealings with Carleton have been very positive. They installed our new furnace last year and just serviced it recently for the first time. Everything so far has been very professional, and Mitchell was on time, personable, efficient and knowledgeable.

By Robin P. on 10/05/19
No comment

By Robert L M. on 10/04/19
Competent staff both in the office and on the road. They keep you informed as to what technician is going to visit and when he will arrive. Technicians are polite, knowledgeable, efficient and explain what work, if any, was required, and why.
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