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613-257-8282
By Dean S. on 06/26/18
I have had such a great experience with Carleton Refrigeration that I contacted them again to do an A/C and Furnace Service, Zach was punctual and very professional. He was here to do the furnace service only. He was prepared with all the tools required. He seemed...
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I have had such a great experience with Carleton Refrigeration that I contacted them again to do an A/C and Furnace Service, Zach was punctual and very professional. He was here to do the furnace service only. He was prepared with all the tools required. He seemed to have a bit of difficulty removing some components and showed some of his inexperience as he was using his phone as a flashlight and had a few issues with reassembly and getting the furnace to work. Troy showed up to perform the a/c service and helped him trouble shoot and complete the job. Over all I believe with more time, training and experience, Zach will be an outstanding technician He inadvertently unplugged or jostled the power to my internet and media and I had to replace a power unit for both the Rogers and media centre. The time stamp on the frozen screen occurred when he was attempting to plug in his vacuum. I spoke to the company and they have offered up a credit even though I declined the offer and they would not take no for an answer. another reason I love this company as they seem to truly stand behind their employees and workmanship. Troy was amazing as usual. He was punctual, patient for the other technician to complete his work, and he was thorough and professional. Troy is a model employee for a company and is a definite asset. Outstanding job once again. I will continue to call Carleton Refrigeration for all my heating and a/c needs.
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By Dean S. on 06/26/18
I have had such a great experience with Carleton Refrigeration that I contacted them again to do an A/C and Furnace Service, Zach was punctual and very professional. He was here to do the furnace service only. He was prepared with all the tools required. He seemed...
(View More)
I have had such a great experience with Carleton Refrigeration that I contacted them again to do an A/C and Furnace Service, Zach was punctual and very professional. He was here to do the furnace service only. He was prepared with all the tools required. He seemed to have a bit of difficulty removing some components and showed some of his inexperience as he was using his phone as a flashlight and had a few issues with reassembly and getting the furnace to work. Troy showed up to perform the a/c service and helped him trouble shoot and complete the job. Over all I believe with more time, training and experience, Zach will be an outstanding technician He inadvertently unplugged or jostled the power to my internet and media and I had to replace a power unit for both the Rogers and media centre. The time stamp on the frozen screen occurred when he was attempting to plug in his vacuum. I spoke to the company and they have offered up a credit even though I declined the offer and they would not take no for an answer. another reason I love this company as they seem to truly stand behind their employees and workmanship. Troy was amazing as usual. He was punctual, patient for the other technician to complete his work, and he was thorough and professional. Troy is a model employee for a company and is a definite asset. Outstanding job once again. I will continue to call Carleton Refrigeration for all my heating and a/c needs.
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By Dean S. on 06/26/18
I have had such a great experience with Carleton Refrigeration that I contacted them again to do an A/C and Furnace Service, Zach was punctual and very professional. He was here to do the furnace service only. He was prepared with all the tools required. He seemed...
(View More)
I have had such a great experience with Carleton Refrigeration that I contacted them again to do an A/C and Furnace Service, Zach was punctual and very professional. He was here to do the furnace service only. He was prepared with all the tools required. He seemed to have a bit of difficulty removing some components and showed some of his inexperience as he was using his phone as a flashlight and had a few issues with reassembly and getting the furnace to work. Troy showed up to perform the a/c service and helped him trouble shoot and complete the job. Over all I believe with more time, training and experience, Zach will be an outstanding technician He inadvertently unplugged or jostled the power to my internet and media and I had to replace a power unit for both the Rogers and media centre. The time stamp on the frozen screen occurred when he was attempting to plug in his vacuum. I spoke to the company and they have offered up a credit even though I declined the offer and they would not take no for an answer. another reason I love this company as they seem to truly stand behind their employees and workmanship. Troy was amazing as usual. He was punctual, patient for the other technician to complete his work, and he was thorough and professional. Troy is a model employee for a company and is a definite asset. Outstanding job once again. I will continue to call Carleton Refrigeration for all my heating and a/c needs.
(View Less)

By Dean S. on 06/26/18
I have had such a great experience with Carleton Refrigeration that I contacted them again to do an A/C and Furnace Service, Zach was punctual and very professional. He was here to do the furnace service only. He was prepared with all the tools required. He seemed...
(View More)
I have had such a great experience with Carleton Refrigeration that I contacted them again to do an A/C and Furnace Service, Zach was punctual and very professional. He was here to do the furnace service only. He was prepared with all the tools required. He seemed to have a bit of difficulty removing some components and showed some of his inexperience as he was using his phone as a flashlight and had a few issues with reassembly and getting the furnace to work. Troy showed up to perform the a/c service and helped him trouble shoot and complete the job. Over all I believe with more time, training and experience, Zach will be an outstanding technician He inadvertently unplugged or jostled the power to my internet and media and I had to replace a power unit for both the Rogers and media centre. The time stamp on the frozen screen occurred when he was attempting to plug in his vacuum. I spoke to the company and they have offered up a credit even though I declined the offer and they would not take no for an answer. another reason I love this company as they seem to truly stand behind their employees and workmanship. Troy was amazing as usual. He was punctual, patient for the other technician to complete his work, and he was thorough and professional. Troy is a model employee for a company and is a definite asset. Outstanding job once again. I will continue to call Carleton Refrigeration for all my heating and a/c needs.
(View Less)

By Dean S. on 06/26/18
I have had such a great experience with Carleton Refrigeration that I contacted them again to do an A/C and Furnace Service, Zach was punctual and very professional. He was here to do the furnace service only. He was prepared with all the tools required. He seemed...
(View More)
I have had such a great experience with Carleton Refrigeration that I contacted them again to do an A/C and Furnace Service, Zach was punctual and very professional. He was here to do the furnace service only. He was prepared with all the tools required. He seemed to have a bit of difficulty removing some components and showed some of his inexperience as he was using his phone as a flashlight and had a few issues with reassembly and getting the furnace to work. Troy showed up to perform the a/c service and helped him trouble shoot and complete the job. Over all I believe with more time, training and experience, Zach will be an outstanding technician He inadvertently unplugged or jostled the power to my internet and media and I had to replace a power unit for both the Rogers and media centre. The time stamp on the frozen screen occurred when he was attempting to plug in his vacuum. I spoke to the company and they have offered up a credit even though I declined the offer and they would not take no for an answer. another reason I love this company as they seem to truly stand behind their employees and workmanship. Troy was amazing as usual. He was punctual, patient for the other technician to complete his work, and he was thorough and professional. Troy is a model employee for a company and is a definite asset. Outstanding job once again. I will continue to call Carleton Refrigeration for all my heating and a/c needs.
(View Less)

By Connie B. on 06/26/18
Very pleasant to deal with and answered all my questions. Would certainly call if I needed service.

By Stewart F. on 06/21/18
Super nice guy, courteous, knows his stuff, answered all my questions, conscientious, hard working.

By Jim H. on 06/19/18
Technician was prompt, announcing arrival about 15 minutes beforehand; very knowledgeable and very thorough; well-equipped with tools and parts to do the job; thoroughly analytical of problem; quickly corrected the problem once it was identified; very pleasant, courteous and amiable.

By Melissa on 06/14/18
Thank you for your amazing service

By Tim T. on 06/13/18
Excellent, timely service. We are clients for life!

By MATTHEW P. on 06/11/18
Professional, polite and proved how clean the ducts were with before and after pictures. Would recommend them to anyone. Thanks guys!

By Shari H. on 06/06/18
I wanted to send an update and our thanks to those on your team who helped us getting our a/c up and running again last week during the heat wave. We received an extremely extremely quick response and repair to our problem. Customer service can make or break a comp...
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I wanted to send an update and our thanks to those on your team who helped us getting our a/c up and running again last week during the heat wave. We received an extremely extremely quick response and repair to our problem. Customer service can make or break a company and I have no doubt that your business will be around for many, many years to come is your keep up the service we received. We are new customers to Carleton and will work hard to tell others how amazing you are, and look forward to working with such a wonderful company for the long term. Keep up the great work!
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By Alex L. on 05/29/18
I had a great experience with this company and in particular Matt H. Matt is absolutely a complete professional. He solved my problem fast and efficiently. A real pleasure dealing with him.

By Janet G. on 05/27/18
Cory and Dave were very friendly, tidy, efficient and professional!

By Beverly W. on 05/25/18
Pleasant and professional

By Mary W. on 05/25/18
Carleton Refrigeration cleaned the ducts and conducted the annual maintenance on the A/C. Both technicians were prompt, polite, professional and very pleasant as always. We have had several technicians over the years and they have all been excellent and provided great service.

By Chris H. on 05/22/18
This is our second year for our annual maintenance, and both times the tech was courteous, knowledgeable, and very professional in appearance and cleanliness. We would recommend Carleton Refrigeration to all of our family and friends for service requests or maintenance.

By Johanne G. on 05/18/18
Great professional service as usual. Would recommend your company to anyone interested.

By Chris H. on 05/16/18
We know why they have a 5 star rating. Our service tech Troy was great. We had our annual furnace/AC maintenance completed, and the tech was very friendly and thorough. We could not ask for anything more!

By Simon C. on 05/15/18
We can’t say enough about the great service we received from Service technician Pat. He arrived on time and went over and above getting us a new hose and attachment to hook up our gas barbecue explaining everything to us. The very cheerful lady that took my calls...
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We can’t say enough about the great service we received from Service technician Pat. He arrived on time and went over and above getting us a new hose and attachment to hook up our gas barbecue explaining everything to us. The very cheerful lady that took my calls and also answered my questions was a breath of fresh air! Thanks for the great customer service!
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