Purchased a generator and Air Conditioner from Carleton Refrigeration in 2018 and I have had great service from the get go. The Team is very professional and friendly and the Technicians are always on time. Today my Technician Patrick came to do a routine maintenance and answered some questions I had and put my mind at ease. During the most recent power outage the generator performed as it should and didn't leave me in the dark. Thankyou Carleton Refrigeration and Patrick.
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I got up Sunday morning to a very cold house. I went to the thermostat and saw that it was only 12 degrees in the house. I immediately called Carleton Refrigeration and Heating to report that my furnace wasn’t working. Mitchell, the technician arrived in a timely fashion and was able to quickly resolve the problem in a very efficient manner. He was polite and provided information regarding the issue so that I fully understood what the problem was.
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I received an e-mail telling me who to expect at my door along with a picture of the technician and she arrived first thing in the morning as expected. The work was completed in a timely fashion and when finished all debris was picked up and removed. She also tested for CO levels in the house as I had some concern but everything was fine. Carleton Refrigeration has been great at responding to all my needs and I would recommend them to anyone.
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We have been using Carleton for a few years now. The service is always excellent. The service technicians are true professionals and very personable. ******* ******** has done work for us and he is exceptional, informative and a true pleasure to have in your home. Just last week, we had a new furnace installed by ****** ***** and ***. They worked non-stop from 0900 to well after 4 pm to ensure we had heat, but more importantly, piece of mind. They were meticulous and their workmanship was beyond reproach. I strongly recommend Carleton Heating and Refrigeration to anyone in need of heating or cooling issues.
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I had two fireplaces that were not working in my new home. Carleton Refrigeration, Heating, and A/C were called and promptly coordinated an appointment within just a couple of days. My technician, James Paquette was the ultimate professional and excellent at what he does. The fireplaces are now up and running perfectly. I wanted to thank Andrea, Tracy and James for an exceptional job and for the best customer experience anyone could hope to have. I would recommend Carleton Refrigeration, Heating, and A/C to anyone who needs this service. Top notch!
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