I am very pleased with the service. Shane was very efficient and explained the problem enough for me to understand it. There was no pressure on his part for me to buy the contactor but after hearing what he said it made sense to me to have the part replaced. Thank you Shane for the wonderful work you did.
(View Less)

Shane came today to finish the installation that the electrician had begun yesterday. He came to install the battery, set-up and start the new generator 16KW. Excellent work, very polite and nice, very reliable young man. We appreciate that Carleton Refrigeration sent the same technician which creates a good professional relationship.
(View Less)

Zach serviced our furnace this morning. What made routine maintenance remarkable was Zach. Zach explained things easily, invited questions, offered thermometer tips, and even offered to follow up a on a humidity control issue. First class client service above and beyond his obvious technical skill. Most highly recommend Carleton Place Refidgeration - great company -awesome staff!
(View Less)

**** was our service technician for this year's annual inspection of our water furnace & gas fireplace. Over the past 15 years, we have come to expect a high level of professionalism from all the staff at Carleton Refrigeration and **** exemplified that high standard. He was friendly, knowledgeable and efficient.
(View Less)

A huge shout out to Shane Mackinnon who has been really great helping us to figure out our heat pump issues, to the point where he kindly agreed to call me at work to update me as well even though my husband was at home for the service call. That was greatly appreciated and now we both have the same information. Not to mention working outside in this freezing cold and still having a wonderful demeanor.
(View Less)

Shane came today to finish the installation that the electrician had begun yesterday. He came to install the battery, set-up and start the new generator 16KW. Excellent work, very polite and nice, very reliable young man. We appreciate that Carleton Refrigeration sent the same technician which creates a good professional relationship.
(View Less)

Patrick Thompson called to let us know when he would arrive for our annual furnace maintenance. As always, he was prompt, professional and personable. He was also very helpful with information regarding our hot water heater. Would highly recommend this company to anyone looking for heating, air conditioning and/or water tank purchases and maintenance.
(View Less)

Note: I was unable to post a HomeStars review as the server spit back an internal error. Shane was punctual, courteous and professional while explaining the options we had to available to us to address an ongoing furnace issue. The repair took longer than anticipated as the manufacturer had failed to include all of the required parts. Shane returned to the shop, managed to track down a compatible part, went out and picked it up then returned to complete the repair - finishing up @ 20:00 on a Friday night after a 12 hour day. In addition, he called the next morning to confirm that everything was still working properly. His effort and expertise was definitely appreciated. Thanks
(View Less)

I was extremely satisfied with the service today. Troy was most helpful in providing a variety of suggestions to alleviate the problem we were having. He will follow up with other products that may be something for us to think about if what was suggested does not stop the problem. Very knowledgeable, polite and friendly to deal with. I would highly recommend this company andTroy!!
(View Less)

Thank you so very much Andrea, Tracy+ teamI will never forget your dedication towards fixing my furnace! It means everything to us to feel safe+warm always NOW! You never gave up+ kept coming back to find the problem of our funrance coming on but no heat blowing out! Finally after almost 3 years of living here the furnace is dependableYour team is amazing! Thank you all so much for your never ending support! Most gratefully, Pamela Feres and her 4 special needs angels
(View Less)