CALL TO SCHEDULE
613-257-8282
By Connie G. on 01/23/19
We wish to express our appreciation for the excellent service we received today from Zak. He went above and beyond required service when he noticed something wrong with our hot water heater. He trudged through waist deep snow with a shovel to check and clear our ve...
(View More)
We wish to express our appreciation for the excellent service we received today from Zak. He went above and beyond required service when he noticed something wrong with our hot water heater. He trudged through waist deep snow with a shovel to check and clear our vents at the back of the house. We live in a townhome so he had to walk around through snow to the leeway at the back as the snow was so high on the deck, the back door was inaccessible. He explained things well and was very pleasant. Thank you Zack! If you have an employee rewards program, we highly recommend Zack! Thank you Carleton.
(View Less)

By kelly m. on 01/19/19
Patrick was punctual as usual and ever so professional. We would highly recommend him to any of our friends. Thank you Pat! Kelly and Gord Moore

By Garry B. on 01/19/19
I am sure Carleton will rectify my humidity problem. As mentioned in previous survey and recommendations by technician.

By Garry B. on 01/19/19
Pat arrived as promised. Diagnosed problem and will make recommendations as to correction required. He suspects unit is not sized for home requirements.

By Sarah P. on 01/18/19
Great service.

By Dave C. on 01/17/19
Shane was very thorough and got our furnace up and running quickly.

By Sarah P. on 01/17/19
Alfredo was very efficient, courteous and supportive. Thanks so much!

By Margaret B. on 01/15/19
(no comment)

By Morley B. on 01/14/19
5 Star service - We have used Carleton Refrigeration, Heating and Air Conditioning a few times now and were extremely pleased with the service right from placing the call to meeting with the Technicians. Patrick Thompson was here today and was extremely polite and...
(View More)
5 Star service - We have used Carleton Refrigeration, Heating and Air Conditioning a few times now and were extremely pleased with the service right from placing the call to meeting with the Technicians. Patrick Thompson was here today and was extremely polite and respectful of our home. He answered all our questions and explained what needed to be done. We would highly recommend this company for any heating or air conditioning needs. Morley Black
(View Less)

By Dawson W. on 01/13/19
(no comment)

By Marc P. on 01/05/19
Polite,professional and gets the job done.

By Alex L. on 01/03/19
James and Andrea have been a real pleasure dealing with. This company is straight up and honest and are really refreshing to deal with compared to other I have had to in the past. True professionals. Thanks James and Andrea

By James O. on 12/28/18
Excellent service and work. Great company with efficient professional staff

By Ken S. on 12/27/18
Shane arrived on time and worked on the furnace quietly and fully demonstrated his expertise when he discovered a flame temperature sensor was out of spec. He changed the sensor and the furnace ran perfectly. He was courteous and very easy to talk to demonstratin...
(View More)
Shane arrived on time and worked on the furnace quietly and fully demonstrated his expertise when he discovered a flame temperature sensor was out of spec. He changed the sensor and the furnace ran perfectly. He was courteous and very easy to talk to demonstrating very good interpersonal skills. I would suggest that should you need someone in sales and or management that you consider Shane. When I require a furnace check next year please appoint Shane to do the work. Ken Scott
(View Less)

By James O. on 12/26/18
Troy was extremely professional. When he contacted me he advised his approx arrival time and was true to his estimate. He diagnosed the issue and quickly came up with a solution that resolved the immediate issue and also identified a problem to be addressed on his ...
(View More)
Troy was extremely professional. When he contacted me he advised his approx arrival time and was true to his estimate. He diagnosed the issue and quickly came up with a solution that resolved the immediate issue and also identified a problem to be addressed on his return visit. The quality of service I experienced with Troy will guarantee that I will be a loyal customer of Carleton. I have never had a problem with the Carletn Refrigeration or any of their employees. This is in stark contrast to my experience with my previous service provider Denoco of Smith's Falls.
(View Less)

By J P L. on 12/22/18
In short the whole operation is 10 out of 10. There’s nothing I can think of to make it better.

By J P L. on 12/21/18
I have dealt with Troy Mordy on four occasions in the last year or so. I find him highly competent, personable and very professional. He was always punctual and well equipped. Two of the jobs he came to, not knowing exactly what was required for a fix. Everything h...
(View More)
I have dealt with Troy Mordy on four occasions in the last year or so. I find him highly competent, personable and very professional. He was always punctual and well equipped. Two of the jobs he came to, not knowing exactly what was required for a fix. Everything he needed was in that well supplied and professional looking truck. I can’t say enough about Carleton Ref. And that goes for the people I dealt with in the office. By the way, I’m not related to anyone from Carleton Ref. or am I working for this company.
(View Less)

By Nathan R. on 12/20/18
Fantastic and excellent service. Was able to fit us in - furnace died and they went above and beyond to help us out. I would highly recommend the company and especially Patrick

By Brian D. on 12/18/18
Polite and knowledgeable.

By David S. on 12/15/18
Your service personnel are your best advertisement. I always feel that I receive great value for money as far as the Carleton service program is concerned.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
613-257-8282

Select any employee to see all their reviews.

Patrick T
Rating:
71 total reviews!
The Team
Rating:
52 total reviews!
Shane M
Rating:
(51 total reviews)
Troy M
Rating:
(42 total reviews)
Zach K
Rating:
(23 total reviews)
Mike A
Rating:
(20 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Carleton Refrigeration, Heating and Air Conditioning Ltd. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
613-257-8282

Customer service is always a top priority at Carleton Refrigeration, Heating and Air Conditioning Ltd.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.