Extremely quick, highly professional, absolutely kind, respectful and personable. We called in the morning for a minor leak and they were able to come out that same afternoon. Our issue appeared to be from a cracked, clogged pipe. Fernando and Alex had us up and running in short order, explaining and showing us where the problem was. We were VERY comfortable with them being in our home and we really appreciated the text before our appointment with the photo and name of technician as well as them wearing protective booties before entering our home. The cost was MORE than fair and surprisingly lower than expected.
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I have used Cal Air on several occasions and they offer a first class service. Their service engineers have always been extremely helpful and pleasant and Alonso, who came today, was no exception. He was very experienced and incredibly thorough. I wonder where this company finds all these wonderful people!
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Alberto Meza is a most knowledgeable repairman. He went right to the problem. He removed the nonworking part. Gave me three different options. He explained the difference and the cost of each. He assisted when asked, but didn't try to influence me toward the most expensive. He had to make some things fit because my unit is old. I chose the hardest option. He effected the repairs, and charged the exact amount stated earlier. I highly recommend this company and in particular this repairman. Alberto Meza.
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Alberto Meza is a consummate professional. He knows his craft and performs it with a friendly smile. I would recommend him to anyone. His positive attitude is infectious. Thank you very much for sending him to repair my Air Conditioning unit. It works as good as new, many a little better.
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I am extremely pleased with the level of service and expertise of the 3 young Cal Air men who came to install a new HVAC system in my home. They were Alberto, Victor and Fernando. (Alberto came a month before to change out the mother board in the attic). Victor did the diagnostics on my compressor and showed me why it had failed. I opted for a new system and he gave me credit for the motherboard that had been replaced the month before. Alberto came to do the installation and explained everything to me in great detail. The men were here from 8 to 2 without taking a break and everything works wonderfully now. They told me that someone would come and repair the attic entry and that was acomplished 2 days ago. Friday, I received the equipment registration copies that were sent to Carrier. I will also have a free spring and fall checkup on the equipment for the first year. I couldn't be happier with how a horrible situation turned out. Plus, the new system was installed the day after the diagnostic call which saved my dogs and me from staying in an 87 degree house. Thank you, Cal Air!
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