My air conditioner stopped cooling this weekend. Monday morning I called CalAir. They came right on time, the same day, fixed the faulty switch, which just needed tightening, and then trouble-checked my second unit. It had a melted screw in its switch mechanism and was sparking as it turned off and on. Happily problem solved with a new part. I was so pleased with the service Orlando gave me I bought a service contract. There was no pressure to buy the contract, I asked. Orlando told me he felt I could easily wait to do any repairs on my first unit as while the switch is far older than the condenser, it is working. I highly recommend this company.
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On Monday, June 5, 2017, a team of technicians from Cal Air Heating & Cooling visited my home to install a new air conditioning and heating system. This team included Victor Perez, Alberto Meza, Peter Almanza, and Orlando Alcaraz. During the removal of the old system and the installation of the new system, I found them to be very knowledgeable, extremely well organized, and highly efficient. They kept me informed of what they were doing throughout the process. They took the time to answer all of my questions about the differences between my new and old system. I found them all to be very, courteous, polite, and competent. I am convinced my satisfaction with their work was of the highest priority to them. I believe Cal Air is extremely lucky to have technicians of this caliber on their staff. I am very fortunate to have had these gentlemen assigned to my installation. Sincerely, Kelvin Daniel
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Orlando was professional and kind. He worked quickly and efficiently. They were kind when I first called and even called to let me know he was on his way. I thought I'd be waiting forever and he showed up 2 hours quicker than promised. Orlando explained all my options and had my AC going within 15 minutes and it immediately started cooling down. Signed up for yearly service so we have no surprises!
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Orlando did out system check and was very friendly and informative. He explained what he was checking and why and what I could do to keep the system working to optimum. Have used Cal Air for the past several years and we are completely satisfied with their service and professionalism.
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"Cal Air is the very best company I have used in Las Vegas for any installation or repair. They were punctual everyday, they were extremely efficient and very careful to not damage my home especially since the furnaces needed to get into very tight attic access openings; they really know their stuff! Peter is always there for you when you need him and he is the nicest guy as are all of their employees that I dealt with; they actually care about their customer, and when they were finished the installations they made certain that my house looked as it did before they began their work. I highly recommend Cal Air to anyone and everyone. They installed four new furnaces and four new a/c units for me and their price was fair and reasonable. Seriously, they are the very best!!!!! Don't waste your time with other companies, call Cal Air!
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On time and on budget with courteous and professional service. My newly installed HVAC units work great and have a clean look. The old units were from 1989 and, while working, were inefficient and loud. Our new Carrier package will save on utility costs and are much more quiet. Love the 10 year parts warranty. Pete and Orlando are terrific representatives for Cal Air. I will use them for all future service. Highly recommended!
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I have been super pleased with all services I have received from Cal Air. Their maintenance contract is more than reasonable. The service personnel is very professional, always arriving on time and spit spot clean. Richard has been most helpful in helping me with my new HVAC system and thermostat. Orlando and Alberto were awesome in the fast, efficient manner in which they installed my new HVAC system. I recommend Cal Air for all HVAC work. They are so pleasant and fair in their quotes and the office personnel is equally supportive.
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