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By Nelson O. on 06/13/19
no comment

By Helen N. on 06/07/19
Technician showed up early, which worked out great for me. Cal Air installed 4 units for us about two years ago, so they have been coming twice a year to check units since installation. Tech explained in detail for me to answer all my questions, checked the A/C ...
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Technician showed up early, which worked out great for me. Cal Air installed 4 units for us about two years ago, so they have been coming twice a year to check units since installation. Tech explained in detail for me to answer all my questions, checked the A/C and did tests to make sure everything was working as it should. He was very professional, courteous and wore booties over his shoes. I am very pleased with his service. I think he is an asset to Cal Air
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By Sheila H. on 05/30/19
no comment

By Gerry C. on 05/30/19
On time, polite and very knowledgeable, kudos for Orlando.

By Jonathon Janice F. on 05/29/19
no comment

By Bernay S. on 05/28/19
From the time you call to the time the service is over you are treated with customer respect... They do their job in a friendly efficient way.. Will call again if needed

By Rob M. on 05/25/19
Victor was very personable and professional. He and Cal-Air contacted me ahead of the visit. He put booties on first thing before even coming inside. Thanks Victor and Cal-Air!

By Phil D. on 05/23/19
No comments

By Scott E. on 05/22/19
Great service appointment by excellent tech.

By Sharon G. on 05/18/19
he arrived on time.....excellent service very courteous !

By Joe Betty T. on 05/17/19
Great service

By Rudolfo D. on 05/15/19
Nope bad technician and He don’t know anything about it

By Fred H. on 05/14/19
Excellent and proficient, well done!

By Bernay S. on 05/10/19
just had cal air out for spring tune up..TEch Alberto was very nice worked very efficiently.. thanks so much for being so honest..

By Thomas A. on 05/08/19
Friendly and efficient as always. Been using Cal-Air for several years in both of our houses.

By Thomas A. on 05/08/19
Friendly and efficient as always. Been using Cal-Air for several years in both of our houses.

By Young K. on 05/04/19
No comments

By Kevie W. on 05/03/19
Orlando was prompt and very professional. Service was excellent!

By Drs. Samuel Barbara C. on 05/03/19
Excellent team.

By Frances C. on 05/02/19
Thanks to Cal Air for providing such great techs, and service for my AC
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702-361-7453

Select any employee to see all their reviews.

Orlando A
Rating:
144 total reviews!
Alonso M
Rating:
66 total reviews!
Tara
Customer Service Rep.
11 Years
Rating:
(22 total reviews)
Maryann
Customer Service Rep.
Rating:
(2 total reviews)
Alberto M
Rating:
(62 total reviews)
Peter A
10 Years
Rating:
(53 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Cal Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Cal Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Orlando A has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
144 total reviews
By Helen N. on 06/07/19
Technician showed up early, which worked out great for me. Cal Air installed 4 units for us about two years ago, so they have been coming twice a year to check units since installation. Tech explained in detail for me to answer all my questions, checked the A/C ...
(View More)
Technician showed up early, which worked out great for me. Cal Air installed 4 units for us about two years ago, so they have been coming twice a year to check units since installation. Tech explained in detail for me to answer all my questions, checked the A/C and did tests to make sure everything was working as it should. He was very professional, courteous and wore booties over his shoes. I am very pleased with his service. I think he is an asset to Cal Air
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By Sheila H. on 05/30/19
no comment

By Gerry C. on 05/30/19
On time, polite and very knowledgeable, kudos for Orlando.

By Rudolfo D. on 05/15/19
Nope bad technician and He don’t know anything about it

By Kevie W. on 05/03/19
Orlando was prompt and very professional. Service was excellent!

By Drs. Samuel Barbara C. on 05/03/19
Excellent team.

By Russell K. on 04/26/19
Outstanding customer service and very helpful. Did an excellent job. Would highly recommend.

By Jim H. on 04/15/19
Orlando is a professional technician who conducted a thorough inspection of my two units and also cleaned the filters and replaced the insulation around the cooling units. You can trust this firm to provide you with an honest inspection and not use their maintenan...
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Orlando is a professional technician who conducted a thorough inspection of my two units and also cleaned the filters and replaced the insulation around the cooling units. You can trust this firm to provide you with an honest inspection and not use their maintenance plan to sell you something you don't need.
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By Charmaine Y. on 04/15/19
Orlando was business like and went about his review of my Air Conditioner in a very professional manner.

By Barbara on 04/13/19
If I could give 0 stars, I would. You cannot trust that a technician will actually show up when they say they will. I had a paid for maintenance visit scheduled and no one showed up, even though I received numerous confirmation text messages. The technician said th...
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If I could give 0 stars, I would. You cannot trust that a technician will actually show up when they say they will. I had a paid for maintenance visit scheduled and no one showed up, even though I received numerous confirmation text messages. The technician said that he called to cancel (only a few hours before the scheduled appointment), but I did not get any voicemail or text with this information. In addition, no one else would come out. On top of this, there are so many different phone numbers and people doing scheduling that you can't get through to pinpoint one person to actually get the situation resolved and their communications are incorrect. It is unprofessional and unacceptable to have to sit around and wait for a technician to not even show up and still receive texts saying they are coming. In addition, I think that my family member was ripped off for what was paid for. I would not recommend this company.
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By Allen F. on 04/10/19
Excellent service, best options and friendly staff.

By Doug K. on 04/04/19
no comment

By joe c. on 03/19/19
Orlando is a excellent asset to your organization

By Carlene P. on 02/25/19
Asked for Cal Air to do a diagnostic on my units as company that installed new units had not followed up. Orlando called, showed up on time and reviewed the work. He sent pictures and explained issues he found so I can confidently address with installers. Thanks

By Steve S. on 02/22/19
Orlando came to my home and made sensible recommendations for the AC/Heating that I needed with zero high pressure sales pressure. I am confident that my decision to go with this company will pay long term dividends.

By Auto P. on 02/18/19
After Orlando left my home, I heard a clanking noise that came from my attic. I thought maybe the cover from the heating unit he had repaired had fallen off. When I went into my attic to investigate, I was surprised to see the cover had fallen off of the unit tha...
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After Orlando left my home, I heard a clanking noise that came from my attic. I thought maybe the cover from the heating unit he had repaired had fallen off. When I went into my attic to investigate, I was surprised to see the cover had fallen off of the unit that was working, not the unit he repaired. I could see fresh handprints in the dust. I discovered that Orlando had tampered with my working unit by switching the on/off switch to the off position and in his hurriedness did not put the cover back on properly. Now I question his repair to my other unit and if he sabotaged or damaged it in some other way I am unaware of. I found him to be dishonest in tampering with my working unit and I now have serious concerns about whether or not his repair is safe or not for me and my family.
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By Susan H. on 02/04/19
Orlando is always professional and answers all my questions!!!

By Russ K. on 02/04/19
Great service and serviceman actually showed up early - how often does that happen. Very happy with Cal Sir and will have them back in spring to check a/c.

By Richard B. on 01/30/19
I had a real emergency with my AC unit. It would not turn off and the temp was 65 with no way no turn up the heat. I called CAL AIR and Orlando showed up within 30 minutes. I explained the problem and showed him the work order for the last year showing the same ...
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I had a real emergency with my AC unit. It would not turn off and the temp was 65 with no way no turn up the heat. I called CAL AIR and Orlando showed up within 30 minutes. I explained the problem and showed him the work order for the last year showing the same problem and correction with a new board. He when up on the roof to examine the AC and told me that he fixed the problem. After testing the AC unit it now is working properly. During the time Orlando was working on the AC he was very pleasant and patient.
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By Roger G. on 01/27/19
I highly recommend Cal Air for its efficient and professional HVAC maintenance service which come in a very affordable contractual price. I don’t have to make a call to schedule the maintenance services as Cal Air makes it their obligation to me. Richard H and ...
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I highly recommend Cal Air for its efficient and professional HVAC maintenance service which come in a very affordable contractual price. I don’t have to make a call to schedule the maintenance services as Cal Air makes it their obligation to me. Richard H and Orlando Alcaraz, its last two crews that serviced my HVAC did a good job in maintaining my units in a very good working condition. Kudos to Cal Air.
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