I am extremely pleased with the level of service and expertise of the 3 young Cal Air men who came to install a new HVAC system in my home. They were Alberto, Victor and Fernando. (Alberto came a month before to change out the mother board in the attic). Victor did the diagnostics on my compressor and showed me why it had failed. I opted for a new system and he gave me credit for the motherboard that had been replaced the month before. Alberto came to do the installation and explained everything to me in great detail. The men were here from 8 to 2 without taking a break and everything works wonderfully now. They told me that someone would come and repair the attic entry and that was acomplished 2 days ago. Friday, I received the equipment registration copies that were sent to Carrier. I will also have a free spring and fall checkup on the equipment for the first year. I couldn't be happier with how a horrible situation turned out. Plus, the new system was installed the day after the diagnostic call which saved my dogs and me from staying in an 87 degree house. Thank you, Cal Air!
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I had CalAir to my home > 5 years earlier and was very pleased with repair that naturally I called them once again. I called first thing in the morning and they were able to accommodate my schedule > noon same day. Orlando arrived as promised, identified the failed component quickly and brought it my attention with a quote. NO waiting to get the part for a Carrier A/C unit as he had one on his truck. Following successful installation I asked if would top off the R122 as this is the last year available. Everything I hoped for at a fair price.
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Alonzo was extremely competent & did a great job repairing our AC. We called early afternoon & he was sent to our house later in the afternoon the same day! We were so glad to get same day service as it was 109 out & our house was getting more & more uncomfortable. We were very satisfied.
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I called Alonso at 8:40 last night telling him my air conditioner died. He said he can be here at 7:00am next morning. He did a curtesy call at 6:30 and was here right at 7. He was very thorough and explained everything as he went. Showed us the part that was bad, and explained the air conditioner was probably blowing warm air for awhile and didn't even notice it. Within 10 minutes my air was blowing cold air and WOW... what a difference. I highly recommend Alonzo at *** Air.
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Cal Air has been my A/C company immediately after I had to replace the two developer A/Cs in my home that had become a foreclosure property and the A/Cs (2) broke down at relatively young age. Carrier is my A/C brand of choice and Cal Air are my A/C service providers. Always first rate service.
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