CALL TO SCHEDULE
702-361-7453
By Auto P. on 02/18/19
After Orlando left my home, I heard a clanking noise that came from my attic. I thought maybe the cover from the heating unit he had repaired had fallen off. When I went into my attic to investigate, I was surprised to see the cover had fallen off of the unit tha...
(View More)
After Orlando left my home, I heard a clanking noise that came from my attic. I thought maybe the cover from the heating unit he had repaired had fallen off. When I went into my attic to investigate, I was surprised to see the cover had fallen off of the unit that was working, not the unit he repaired. I could see fresh handprints in the dust. I discovered that Orlando had tampered with my working unit by switching the on/off switch to the off position and in his hurriedness did not put the cover back on properly. Now I question his repair to my other unit and if he sabotaged or damaged it in some other way I am unaware of. I found him to be dishonest in tampering with my working unit and I now have serious concerns about whether or not his repair is safe or not for me and my family.
(View Less)

By Albatross P. on 02/05/19
Awesome service. Anytime I need to call CalAir for our commercial building, they never disappoint.

By Susan H. on 02/04/19
Orlando is always professional and answers all my questions!!!

By Chris I. on 02/04/19
Diagnostics were completed quickly and system was back up and running in 45 minutes.

By Russ K. on 02/04/19
Great service and serviceman actually showed up early - how often does that happen. Very happy with Cal Sir and will have them back in spring to check a/c.

By Richard B. on 01/30/19
I had a real emergency with my AC unit. It would not turn off and the temp was 65 with no way no turn up the heat. I called CAL AIR and Orlando showed up within 30 minutes. I explained the problem and showed him the work order for the last year showing the same ...
(View More)
I had a real emergency with my AC unit. It would not turn off and the temp was 65 with no way no turn up the heat. I called CAL AIR and Orlando showed up within 30 minutes. I explained the problem and showed him the work order for the last year showing the same problem and correction with a new board. He when up on the roof to examine the AC and told me that he fixed the problem. After testing the AC unit it now is working properly. During the time Orlando was working on the AC he was very pleasant and patient.
(View Less)

By Roger G. on 01/27/19
I highly recommend Cal Air for its efficient and professional HVAC maintenance service which come in a very affordable contractual price. I don’t have to make a call to schedule the maintenance services as Cal Air makes it their obligation to me. Richard H and ...
(View More)
I highly recommend Cal Air for its efficient and professional HVAC maintenance service which come in a very affordable contractual price. I don’t have to make a call to schedule the maintenance services as Cal Air makes it their obligation to me. Richard H and Orlando Alcaraz, its last two crews that serviced my HVAC did a good job in maintaining my units in a very good working condition. Kudos to Cal Air.
(View Less)

By Laury H. on 01/26/19
(no comment)

By Linda A. on 01/26/19
Orlando is professional courteous always good service and products from Cal Air 1st rate

By Russell K. on 01/25/19
Great service and serviceman actually showed up early - how often does that happen. Very happy with Cal Sir and will have them back in spring to check a/c.

By Harold Faustina O. on 01/23/19
(no comment)

By Harold Faustina O. on 01/23/19
He was GOOD

By Daniel W. on 01/22/19
So Far, So good. Day 1 Complete and everything works as advertised. The process isn't complete yet but mechanically the heater is working great. the Air Conditioner wont be used until May so it's hard to rate when you have no usage on a major component X2 as we rep...
(View More)
So Far, So good. Day 1 Complete and everything works as advertised. The process isn't complete yet but mechanically the heater is working great. the Air Conditioner wont be used until May so it's hard to rate when you have no usage on a major component X2 as we replaced 2 HVAC units. the team was nice, respectful and answered all our questions. They had their hands full in our attic with 2 units. Because the units were so large, the attic access wood trim was removed and destroyed in order to get old out, and new in. We are awaiting the construction company that Cal Air uses to set up an appt to replace the broken trim. Once that is complete we await summer. I am confidant our Air Conditioning worries will be over. Cal Air had great ratings for service and their price was ballpark so that is why we chose them. I'd give 5 stars if it were summer and we could verify the cooling, but we can't. Cheers
(View Less)

By Helen N. on 01/22/19
Alonso texted me and called when he was getting close to my house. He put booties on which was great because I have very light colored carpeting. He answered all of my questions and was very polite and professional. Very pleased with the service.

By John W. on 01/21/19
Came on time and did the maintenance. Professional and courteous.

By Roger G. on 01/18/19
(no comment)

By Robert B. on 01/10/19
(no comment)

By Todd N. on 01/10/19
(no comment)

By Esther E. on 01/06/19
Fantastic, Richard did an outstanding job. He fixed immediatelly in his first visit

By Esther E. on 01/04/19
Richard was outstanding. Very professional. I WOULD LIKE CAL AIR TO SEND HIM IF I have a problem with heat or air.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
702-361-7453

Select any employee to see all their reviews.

Orlando A
Rating:
129 total reviews!
Richard H
3 Years
Rating:
123 total reviews!
Maryann
Customer Service Rep.
Rating:
(2 total reviews)
Lois L
Customer Service Rep.
Rating:Just Launched
Alberto M
Rating:
(57 total reviews)
Alonso M
Rating:
(52 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Cal Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
702-361-7453

Customer service is always a top priority at Cal Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
702-361-7453
Alberto M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
57 total reviews
By Robert B. on 01/10/19
(no comment)

By Ken K. on 12/08/18
My wife and I were very pleased with Alberto, Victor and Fernando. All of them were very professional. Alberto spelled out all the technical stuff to us. We were promised the installation would be completed within 4 hours because my wife had a needed PT appoint...
(View More)
My wife and I were very pleased with Alberto, Victor and Fernando. All of them were very professional. Alberto spelled out all the technical stuff to us. We were promised the installation would be completed within 4 hours because my wife had a needed PT appointment and they complied.
(View Less)

By Steve S. on 12/02/18
Orlando came to my home and made sensible recommendations for the AC/Heating that I needed with zero high pressure sales pressure. I am confident that my decision to go with this company will pay long term dividends.

By Jan F. on 10/23/18
(no comment)

By Paul D. on 10/09/18
Misleading advertising (free furnace) and pricing.

By Shook S. on 09/24/18
Quick response and efficient!

By Jerry S. on 09/19/18
We had a new a/c unit and air handler installed by Alberto, Fernando and Victor. They were very thorough, courteous and professional. The system is great and the bid was very competitive. We used Cal Air a few years back for a repair when another contractor wanted ...
(View More)
We had a new a/c unit and air handler installed by Alberto, Fernando and Victor. They were very thorough, courteous and professional. The system is great and the bid was very competitive. We used Cal Air a few years back for a repair when another contractor wanted us to buy a new system. Honesty and integrity are what brought us back, and we weren't disappointed.
(View Less)

By Kathi M. on 08/25/18
I had Cal Air replace my HVAC system. While the job is not yet completed, I am being annoyed everyday with Cal Air emails to write a review. I explained that the job isn't done and that I haven't yet had the time to evaluate the entire job. After all, you don't rep...
(View More)
I had Cal Air replace my HVAC system. While the job is not yet completed, I am being annoyed everyday with Cal Air emails to write a review. I explained that the job isn't done and that I haven't yet had the time to evaluate the entire job. After all, you don't replace an entire HVAC system and know immediately if all is well! I further explained that I typically do write reviews and if they'll just finish the job and give me time to ensure that all is working well, I will write a review. That fell on deaf ears. All I got in response is that the requests for reviews are automated - as if that can't be corrected. So, Cal Air, here you go. I'm hopeful that your requests for reviews will finally stop now.
(View Less)

By Jerry E. on 08/16/18
Professional, knowledgeable, friendly and efficient

By P T. on 08/16/18
(no comment)

By Darlene Y. on 08/05/18
Cal Air just installed a Carrier Infinity HVAC system for me, and I couldn't be more pleased. Every aspect of the experience was perfect. All of the employees are friendly, knowledgeable, and professional, the price is reasonable, and the equipment runs so quietly!...
(View More)
Cal Air just installed a Carrier Infinity HVAC system for me, and I couldn't be more pleased. Every aspect of the experience was perfect. All of the employees are friendly, knowledgeable, and professional, the price is reasonable, and the equipment runs so quietly! Alberto M*** answered all of the questions I had along the way. The installers did not just do the minimum amount necessary to get the job done. They actually observed an issue with my ductwork which could be improved and came back the following day with the parts needed to make that change at no extra charge to me. They definitely went above and beyond, and now my system runs even better and quieter. I'm so glad I purchased my HVAC system from Cal Air.
(View Less)

By jeffadair on 07/30/18
Alberto was very professional and efficient He explained everything initially He then replaced the Actuator with a senior discount

By Jerry S. on 07/08/18
Alberto came to our rescue. The AC needed new fuses; but in the near future the 20 year old system needs to be replaced. He explained our options very clearly. He was prompt and professionall!!!

By Jim Becky G. on 07/04/18
We had a serviceman at our home in an hour after our call! And a new AC installed in less than 24 hrs! Fast, friendly, and very professional!

By Patsy H. on 06/29/18
All the guys did a great job! I will recommend Cal Air to everyone! Thank you so much for the excellent job you all did!

By Tyrell J. on 06/06/18
Absolutely fantastic company! It's hard to find honest and hardworking service providers in Las Vegas so we were thrilled to have been referred to Cal Air by close friends. Excellent customer service! We will have them back this fall to service the heating systems.

By Marsha H. on 05/21/18
(No Comment)

By Ken C. on 05/10/18
alberto and ralph came out and remove old unit and installed new unit keep the area clean and clean up when job was complete answer my question and explain the change out thankyou cal-air

By Mireya P. on 04/24/18
Alberto Meza was extremely professional and prompt. My husband and I were impressed with his knowledge of service repair and installation of his company products. My husband was in the hydraulic service industry for 40 years and he wanted to "test" Alberto by no...
(View More)
Alberto Meza was extremely professional and prompt. My husband and I were impressed with his knowledge of service repair and installation of his company products. My husband was in the hydraulic service industry for 40 years and he wanted to "test" Alberto by not saying a word. Alberto thoroughly explained what was needed and the reasons for it. He also explained other options that are available so we can choose the best product for our needs. What company is on time, inspects the problem site carefully and explains options available for our needs? Hardly any. We were extremely impressed. The cost is reasonable. He also mentioned he is attending school at night. That told us he still wants to improve. That sold us. Conscious, prompt, knowledgeable of his company's business. I like that. That's old school.
(View Less)

By Karen Ashley and Craig T. on 04/17/18
Service was excellent - on time and thorough.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.