Oh! I cannot say enough about Cal Air!!! My introduction to this A/C company was through Alexis who scheduled my appointment. Wonderful, wonderful, warm, friendly and caring as to what the symptoms were to repair. She was able to have service the same morning between 11:00am and 1PM. Richard, the service person arrived at 11AM sharp. Repaired the problem within 20 minutes and the service fee was too good to be true. With so many scams, this company has restored my faith and will be my go-to A/C company from this day forward! Thank you Cal Air, you are simply the BEST!
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Oh! I cannot say enough about Cal Air!!! My introduction to this A/C company was through Alexis who scheduled my appointment. Wonderful, wonderful, warm, friendly and caring as to what the symptoms were to repair. She was able to have service the same morning between 11:00am and 1PM. Richard, the service person arrived at 11AM sharp. Repaired the problem within 20 minutes and the service fee was too good to be true. With so many scams, this company has restored my faith and will be my go-to A/C company from this day forward! Thank you Cal Air, you are simply the BEST!
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We needed a motor for the fan in the attic and we had someone come and were told they didn't have the motor and there wasn't any motors to be found in the city and it would be about 4 days before they could come back, in the meantime the temp was in the 110-114 degree area. We called two other companies and we're told they would come but wouldn't guarantee they had the part and wouldn't give an approximate cost. Cal Air guaranteed the part, gave use the actual cost to do the job and came 30 minutes earlier than the window they said for arrival. The technician was very pleasant and professional. If i need air conditioning work in the future Cal Air is the only company I'll call.
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Gary W. arrived promptly during the appointment window, worked to service our air conditioner, showed me one minor problem and made one recommendation. He was polite, careful, and took his time even though it was a very hot day. He did enter our attic and took pictures of insulation and discussed conditions with me.
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My air conditioner stopped cooling this weekend. Monday morning I called CalAir. They came right on time, the same day, fixed the faulty switch, which just needed tightening, and then trouble-checked my second unit. It had a melted screw in its switch mechanism and was sparking as it turned off and on. Happily problem solved with a new part. I was so pleased with the service Orlando gave me I bought a service contract. There was no pressure to buy the contract, I asked. Orlando told me he felt I could easily wait to do any repairs on my first unit as while the switch is far older than the condenser, it is working. I highly recommend this company.
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On Monday, June 5, 2017, a team of technicians from Cal Air Heating & Cooling visited my home to install a new air conditioning and heating system. This team included Victor Perez, Alberto Meza, Peter Almanza, and Orlando Alcaraz. During the removal of the old system and the installation of the new system, I found them to be very knowledgeable, extremely well organized, and highly efficient. They kept me informed of what they were doing throughout the process. They took the time to answer all of my questions about the differences between my new and old system. I found them all to be very, courteous, polite, and competent. I am convinced my satisfaction with their work was of the highest priority to them. I believe Cal Air is extremely lucky to have technicians of this caliber on their staff. I am very fortunate to have had these gentlemen assigned to my installation. Sincerely, Kelvin Daniel
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