As always, on time, courteous and professional. Alfonso, the tech, was excellent. Hope to see him again at next scheduled service. The scope of work was reviewed prior to and at completion of service. All of my questions were answered clearly. Cal Air did the original install of HVAC system. I am very pleased with the company. Highly reccommended.
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Alberto Meza was extremely professional and prompt. My husband and I were impressed with his knowledge of service repair and installation of his company products. My husband was in the hydraulic service industry for 40 years and he wanted to "test" Alberto by not saying a word. Alberto thoroughly explained what was needed and the reasons for it. He also explained other options that are available so we can choose the best product for our needs. What company is on time, inspects the problem site carefully and explains options available for our needs? Hardly any. We were extremely impressed. The cost is reasonable. He also mentioned he is attending school at night. That told us he still wants to improve. That sold us. Conscious, prompt, knowledgeable of his company's business. I like that. That's old school.
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Great service (as usual) ! Alonso arrived on time and dressed for impression! He performed and in-depth inspection of both A/c units as well as the attic blower units. During the out-brief, he fully explained his procedures and the results of his work. Another outstanding visit from the only HVAC company I'll ever use in Vegas. Give this guy a salary bump.
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The service representative, Alonso, arrive at the appointed time 8:00 AM. He advised who he was and what was going to do. He started his work immediately. He completed all the service he was to do and explained everything to me. I signed the appropriate forms, which he advised would be sent via e-mail. I received these forms and also the work sheets indicating what was done. I was extremely impressed with Alonso's work ethics and professionalism. Job well done. This is the usual type of work done by Cal-Air employees.
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Cal Air and Richard were exceptional. Another AC company told me I needed an entirely new system ($5700), but Richard ran a series of tests and proved there was nothing wrong and no need to replace the AC yet. Saved $5700, and Cal Air did not charge me for the service. They now have a new client!
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