Our experience with CVC Mechanical and our service Tech Ken has been nothing but extraordinary. Our heat pump was installed by another company that performed at the lowest level possible. CVC Mechanical repaired all the issues and have continued to support us beyond any expectation. Thank you Bill, Cindy, and Ken. I can not believe there is a better HVAC company anywhere.
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Just wanted to say thank you for a job well done and let you know we are so pleased with our heat pump. We had the new heat pump installed in February and saw immediate results in how quickly the house heated and now we are enjoying the benefits of a functional, properly sized unit in the heat of the Summer weather. Now even our second floor is comfortable.Thank you for listening to our heating/cooling issues and designing a system that works for us! We will recommend your business and team to all.
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Everyone we spoke to at CVC was professional, friendly and helpful. Customer rep worked with us to schedule the best time for servicing. Service rep arrived on time and did a thorough and complete servicing with good recommendations for future service. It's a pleasure to work with this company .
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This last visitation involved the third heat pump that had to be installed in my home. This was no fault of the installers but rather of the company who manufactured the pump. The CVC installers were excellent; they obviously knew how to perform as required. Especially, they explained what they did; they are A in terms of their overall competence.
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Thank you Bill for your commitment to customer service. You and your crew resolved my issue with a product with a positive result for all involved. Your commitment to your customers and community is awesome. We have used your company for 5 years and are extremly happy with your service.
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I would like to thank Dallen for his outstanding performance as a service tech. Dallen not only perform his duties in a professional manner, he explained what work he performed. He also discussed problem solving with the customer and communicated those issues with his supervisor. I would like to thank Dallen for his role in resolving our issues with a product.
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Thanks Bill, Annette and your CVC Crew - CVC Mechanical Contractors made the process of updating our outdated heating/cooling units simple. They provided us with the information with no hidden details and minimized business interruptions when installing the new equipment. They continue to provide maintenance and visit our office in a timely manner upon any issues reported. Thanks again CVC Mechanical Contractors. Keep up the Great Work!
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CVC has been servicing our home and rental property HVAC systems for several years. Recently, a tenant had issues with the steam boiler not kicking on. One phone call (after hours, on a weekend) and some expert guidance solved the problem. CVC will always go the extra mile to serve their customers and knowing that I can call on them whenever I need them is a HUGE relief.
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The total team were professional and polite. To be honest, my knowledge of the HVAC system is limited. They made my choice/decision of the product very simple and left me with a comfortable feeling. The installation process was very professionally handled. They knew what they were doing and the workmanship was awesome. Would highly recommend this team to anyone interested in getting an HVAC system. They made you feel like you're the most important customer and took the guesswork right out of the equation. Very satisfied!!!
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