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By Athena S. on 02/08/19
He was very nice and respectful he gave me information that I didn't know and I appreciate that especially for being a homeowner

By Dawn T. on 02/06/19
They always do a wonderful job! Great customer service and quality work

By Thomas W. on 02/02/19
Excellent, professional service. Excellent product line. Have been a loyal Burkhardt's customer for almost 20 years.

By Ann L. on 02/01/19
On a single-digit temperature day last week, our furnace (27 years old) wasn't heating as it should. I contacted Burkhardt Heating and Air Conditioning, and the company owner arrived within a couple of hours to examine the problem. We decided to replace the furna...
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On a single-digit temperature day last week, our furnace (27 years old) wasn't heating as it should. I contacted Burkhardt Heating and Air Conditioning, and the company owner arrived within a couple of hours to examine the problem. We decided to replace the furnace, as well as our central air conditioner (more than 30 years old), and our job was scheduled for the next day. The work crew arrived on time, and were clean, efficient, and helpful. The project included a new "smart" thermostat that I love checking on my phone! The cost of this entire job was very reasonable. I first became aware of Burkhardt when living in my last house. I found them on Angie's List back in 2003 (where they have stellar reviews), and have stuck with them ever since. They are my go-to company every time I encounter an HVAC problem, and they have always responded quickly and professionally.
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By Athena S. on 01/30/19
(no comment)

By Thomas W. on 01/30/19
Burkhardt's has been my HVAC service provider since I moved to Milwaukee 20 years ago. I have always had great service. A few weeks ago my 25 year old Bryant furnace finally became too expensive to keep repairing. Less than 1 hour after the technician and I came ...
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Burkhardt's has been my HVAC service provider since I moved to Milwaukee 20 years ago. I have always had great service. A few weeks ago my 25 year old Bryant furnace finally became too expensive to keep repairing. Less than 1 hour after the technician and I came to that conclusion, Doug came out and sat down with my wife and I to go over our options. 24 hours later I had a brand new Bryant Evolution Furnace and AC unit with full humidity control. I am very happy with Burkhardt's install. The team was very professional. They arrived right on time, introduced themselves, worked quick and efficient. I was shocked how quickly all this work was done. Before they left I was given a quick tutorial on the Bryant Evolution Connex system which is the wifi connected thermostat. I can control my HVAC system from anywhere : work, my bed, on vacation in the UP....anywhere. Very impressed so far with the new system particularly the Modulating Furnace which you cannot tell is running...no loud blower fan, no multi-stage humming, no on/off - hot/cold. It just stays 68F all winter and you forget about it. Highly recommended.
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By Thomas W. on 01/30/19
Burkhardt's has been my HVAC service provider since I moved to Milwaukee 20 years ago. I have always had great service. A few weeks ago my 25 year old Bryant furnace finally became too expensive to keep repairing. Less than 1 hour after the technician and I came ...
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Burkhardt's has been my HVAC service provider since I moved to Milwaukee 20 years ago. I have always had great service. A few weeks ago my 25 year old Bryant furnace finally became too expensive to keep repairing. Less than 1 hour after the technician and I came to that conclusion, Doug came out and sat down with my wife and I to go over our options. 24 hours later I had a brand new Bryant Evolution Furnace and AC unit with full humidity control. I am very happy with Burkhardt's install. The team was very professional. They arrived right on time, introduced themselves, worked quick and efficient. I was shocked how quickly all this work was done. Before they left I was given a quick tutorial on the Bryant Evolution Connex system which is the wifi connected thermostat. I can control my HVAC system from anywhere : work, my bed, on vacation in the UP....anywhere. Very impressed so far with the new system particularly the Modulating Furnace which you cannot tell is running...no loud blower fan, no multi-stage humming, no on/off - hot/cold. It just stays 68F all winter and you forget about it. Highly recommended.
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By Anthony W. on 01/30/19
They answered their phones quickly, the technicians responded to my issue quickly. They first tried troubleshooting the issue over the phone. When that didn’t work the technician (Dennis R.) came out and quickly diagnosed the issue, replaced the faulty part and h...
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They answered their phones quickly, the technicians responded to my issue quickly. They first tried troubleshooting the issue over the phone. When that didn’t work the technician (Dennis R.) came out and quickly diagnosed the issue, replaced the faulty part and had my furnace up and running in no time. He also gave me some helpful tips for future longevity of my HVAC system. Coldest day of the year (-19°) and they really saved the day. Thanks to all at Burkhardt Heating & Air Conditioning!
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By Bernie P. on 01/12/19
Excellent service, keeps working the problem until fixed. Knowledgeable personnel. Friendly.

By Bernie P. on 01/12/19
Excellent service, keeps working the problem until fixed. Knowledgeable personnel. Friendly.

By Jack N. on 12/24/18
Technician Dennis gave me very helpful suggestions I hadn't been given before.Thank you.

By diane D. on 12/21/18
Dennis was kind, informative, and efficient. He was a delight to work with... and I have 3 furnaces!

By diane D. on 12/20/18
Dennis was very professional, polite and kind. He answered questions I had and cleaned parts of the furnace I have never seen any other technician clean out. Dennis was very thorough and did a great job cleaning all the furnaces. Thanks, Dennis!

By Laura N. on 12/19/18
Everyone was incredibly professional, easy to understand and pleasant. From the owner to the rep answering the phone and the service tech, I always felt they were transparent and helpful. Nobody wants to replace a furnace, but they had diverse options and easy fina...
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Everyone was incredibly professional, easy to understand and pleasant. From the owner to the rep answering the phone and the service tech, I always felt they were transparent and helpful. Nobody wants to replace a furnace, but they had diverse options and easy financing. The tech took time to explain all the new equipment and answered all my questions. Excellent service.
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By Jim O. on 12/17/18
Dan was very thorough and helpful. I learned a lot about my gas boiler and radiant heating. Thank you and I will definitely use Burkhardt again and recommend them to others.

By B H. on 12/10/18
Very pleased with both the office support and the field crew. They explained what they were going to do, did it efficiently, and then showed me what they did. Pleasant and professional.

By Jake on 12/10/18
Great service by Dan. Lot's of knowledge.

By Kris Kern S. on 12/07/18
I have been a Burkhardt customer for 15 years and they have consistently provided professional reliable service. From yearly maintenance to new furnace or AC installation, every employee is knowledgeable and professional at each visit. I highly recommend them to family & friends.

By Stephanie A. on 12/06/18
Prompt and professional service. Took the time to explain and make suggestions for on going maintenance

By john s. on 12/01/18
Dennis, who was new to us, arrived right on time, was efficient, and extremely courteous. We really appreciated having him.
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Select any employee to see all their reviews.

Dennis R
10 Years
Rating:
72 total reviews!
Burkhardt Heating and Air Conditioning Team
Rating:
22 total reviews!
Kelly R
Rating:
(20 total reviews)
Dan K
Rating:
(18 total reviews)
Aaron K
Rating:
(11 total reviews)
Ken K
Rating:
(10 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Burkhardt Heating and Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Burkhardt Heating and Air Conditioning. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Aaron K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
11 total reviews
By Jeanne K. on 10/16/18
We are completely and totally happy with the service provided by Burkhardt. We wanted to replace our 31 year old furnace and air conditioner. Doug was very thorough in his presentation of our options and the information he presented was easy to understand. Once we ...
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We are completely and totally happy with the service provided by Burkhardt. We wanted to replace our 31 year old furnace and air conditioner. Doug was very thorough in his presentation of our options and the information he presented was easy to understand. Once we confirmed our purchase, the installation was scheduled quickly. Aaron and Ken were great! The job had been tentatively scheduled to take 1 1/2 days but they arrived promptly in the morning and completed the job around 1pm the same day, yet I did not feel that they were rushing things through. They took the time to answer my questions and to provide operational instructions. I called a few days later with some additional questions and a service visit was scheduled within 48 hours. The service tech, Bil, checked everything out and then spent time explaining and answering my additional questions. We highly recommend Burkhardt Heating and Air Conditioning.
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By Eileen B. on 10/01/18
The installation appointment for my new furnace and air conditioner was quick, order was placed on a Friday and install was done on the following Monday. The gentlemen did an excellent job and explained everything to me.

By Ron P. on 09/21/18
Great company, service and crew.

By Ron P. on 09/20/18
Scott, Bill, Aaron and Kent installed a boiler and an indirect water heater in our house. They were a pretty amazing crew. Knowledgeable, very thorough, more than willing to take their time and answer questions, very friendly. Worked with Doug (estimate), Andrea (o...
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Scott, Bill, Aaron and Kent installed a boiler and an indirect water heater in our house. They were a pretty amazing crew. Knowledgeable, very thorough, more than willing to take their time and answer questions, very friendly. Worked with Doug (estimate), Andrea (office manager) and Mickie (customer service). Great crew, it was a great experience. Ron (Shorewood)
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By Tom S. on 07/17/18
JOB WELL DONE LIKE PROS.

By Tom S. on 07/17/18
HI'THE WORKERS WHERE GREAT PRO'S CLEANED UP GOOD ASK ME QUESTIONS AND ANSWERED MINE. WHAT A DIFFERENCE THE NEW A.C. IS. HAVE IT SET AT 77% AND IT IS VERY COMFORTABLE. SHUTS OFF AND TURNS ON GONNA SAVE MONEY. THANKS AGAIN, TOM

By Todd D. on 06/11/18
It was such a great experience working with Burkhardt! They not only gained my trust, they gained my service for life!

By Todd D. on 06/09/18
Burkhardt heating and cooling recently completed a large scale project at our home. Not only are we completely satisfied, but their high quality work and exceptional service has made us customers for life. They replaced our 2 zone furnace and AC while also relocat...
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Burkhardt heating and cooling recently completed a large scale project at our home. Not only are we completely satisfied, but their high quality work and exceptional service has made us customers for life. They replaced our 2 zone furnace and AC while also relocating them to a more desirable and efficient location within our basement. In addition to that large undertaking, they also moved our gas line, replaced the zoning dampers, added a whole house humidifier, and fixed some duct issues we had. To top it all off, their new design also planned for the efficient addition of a future 3rd zone. Everyone (Bil, Dean, Troy, Dan, Ken, and Aaron) was simply fantastic throughout the days they were here. They were patient with an overbearing home owner like myself and made sure I was satisfied with all aspects and details of the work. I recommend them for all of your future heating and cooling projects based on our overwhelmingly positive experience. Our house is now so much more comfortable and efficient! Furnace: Bryant 987M AC: Bryant 189BNV Humidifier: Bryant preferred series (Aprilaire) Thermostat: Evolution Connex
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By Todd D. on 06/09/18
Burkhardt heating and cooling recently completed a large scale project at our home. Not only are we completely satisfied, but their high quality work and exceptional service has made us customers for life. They replaced our 2 zone furnace and AC while also relocat...
(View More)
Burkhardt heating and cooling recently completed a large scale project at our home. Not only are we completely satisfied, but their high quality work and exceptional service has made us customers for life. They replaced our 2 zone furnace and AC while also relocating them to a more desirable and efficient location within our basement. In addition to that large undertaking, they also moved our gas line, replaced the zoning dampers, added a whole house humidifier, and fixed some duct issues we had. To top it all off, their new design also planned for the efficient addition of a future 3rd zone. Everyone (Bil, Dean, Troy, Dan, Ken, and Aaron) was simply fantastic throughout the days they were here. They were patient with an overbearing home owner like myself and made sure I was satisfied with all aspects and details of the work. I recommend them for all of your future heating and cooling projects based on our overwhelmingly positive experience. Our house is now so much more comfortable and efficient! Furnace: Bryant 987M AC: Bryant 189BNV Humidifier: Bryant preferred series (Aprilaire) Thermostat: Evolution Connex
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By JUDY A M. on 05/23/18
I really wasn't there, but Mary my sister was.

By JUDY A M. on 05/22/18
Doug was extremely patient with us as we asked copious questions regarding air conditioners and keeping the house cool during the hot and humid days of summer. His suggestion to use Synchrony as a payment ...
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Doug was extremely patient with us as we asked copious questions regarding air conditioners and keeping the house cool during the hot and humid days of summer. His suggestion to use Synchrony as a payment method eased our financial concerns. The guarantee of service and parts for ten years is almost too good to be true, but positively affected our decision. Dean and Aaron were quite efficient and conscientious during the install. Dean was eager to begin work that morning and extremely considerate of our home during installation. My mother has Ahlzheimers and is easily confused and both men used the back door as often as they could. The installation itself took allot less time than we anticipated and was not nearly as loud as it might have been. Aaron concluded the install by signing papers and indicating details of the guarantee and asking us to write a review. Thank you gentlemen "for a job well done!"
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