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By Donald W. on 03/26/20
They did a very good job. They were here when they said they would. They were very profisional

By Christine Z. on 11/25/19
Having been excited to work with your company only to be so very disappointed. I dont appreciate the sales gimmick or the ploy to get my personal information. Please kindly remove me from your contact list.

By Jason B. on 07/05/19
WORST experience and customer service EVER. I called to have them simply root out a sewer line. Tech called me with a $430.00 estimate to do the job. I told him that was way to expensive. He informed me not to fall for the other company's 'bait and switch' $99.00 s...
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WORST experience and customer service EVER. I called to have them simply root out a sewer line. Tech called me with a $430.00 estimate to do the job. I told him that was way to expensive. He informed me not to fall for the other company's 'bait and switch' $99.00 special. I said I would not pay that much for a cleanout. He locked up and left. I called customer service to ask that they forgive the $49 minimum fee. They did not. I guess they feel once they have you hooked, you will pay - either not knowing any better (that they are ripping you off), or that you are already in it $49. TERRIBLE TERRIBLE way to run a company. Called Garvins Plumbing. Total Bill : $106.00.
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By Jason B. on 07/05/19
WORST experience and customer service EVER. I called to have them simply root out a sewer line. Tech called me with a $430.00 estimate to do the job. I told him that was way to expensive. He informed me not to fall for the other company's 'bait and switch' $99.00 s...
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WORST experience and customer service EVER. I called to have them simply root out a sewer line. Tech called me with a $430.00 estimate to do the job. I told him that was way to expensive. He informed me not to fall for the other company's 'bait and switch' $99.00 special. I said I would not pay that much for a cleanout. He locked up and left. I called customer service to ask that they forgive the $49 minimum fee. They did not. I guess they feel once they have you hooked, you will pay - either not knowing any better (that they are ripping you off), or that you are already in it $49. TERRIBLE TERRIBLE way to run a company. Called Garvins Plumbing. Total Bill : $106.00.
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By James S. on 04/04/19
You get what you pay for. Experience, Expertise, Guaranteed work. Rick and Chris did an amazing job installing a variety of items.

By Robert M. on 01/17/19
Ron was committed to doing the best for the customer; was willing to share his knowledge so that I could understand todays heating technology. I judged him very competent.

By Ronda L. on 01/09/19
Aaron and his helper, were very courteous, efficient and clean. I was wondering how they keep so clean when all the places I'm sure they crawl into. Overalls in the truck maybe? I really was impressed and enjoyed the fact that they still had their sense of humor in...
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Aaron and his helper, were very courteous, efficient and clean. I was wondering how they keep so clean when all the places I'm sure they crawl into. Overalls in the truck maybe? I really was impressed and enjoyed the fact that they still had their sense of humor in the afternoon after what I suspect was a rough day.
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By Ryan P. on 01/05/19
Tech was friendly and knowledgable!! Very helpful I'm diagnosing leak with water softener

By Melissa R. on 01/05/19
Great service, very informative and helpful staff members. They communicate when a technician will be arriving and will immediately call with any delays.

By ROBERT T. on 01/02/19
Zach was very professional and efficient doing our heater check today. arrived on time and completed the job quickly

By Brent & Barb P. on 01/02/19
Jeff J and David S very professional, answered all questions, did a fabulous job! Will recommend Brothers to all. Thank you!

By Charlie J. on 01/01/19
Daniel Tucker did a great job for us and went above the call of duty in getting our water heater back up and running. Whewww great to be able to take a hot shower again.

By William B. on 12/31/18
(no comment)

By Beth Z. on 12/29/18
The technicians and professionals at Brother's Plumbing are outstanding. Their diagnostic services are spot-on, their professionalism makes them a pleasure to work with. They are always on time, careful not to drag in dirt, etc. from the exterior and clean up after...
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The technicians and professionals at Brother's Plumbing are outstanding. Their diagnostic services are spot-on, their professionalism makes them a pleasure to work with. They are always on time, careful not to drag in dirt, etc. from the exterior and clean up after themselves. I couldn't be happier. Made excellent recommendations for my sprinkler system that made it so much more efficient.
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By Hale K. on 12/29/18
Fast and efficient diagnosis of a plumbing leak and fix. Much appreciated.

By Mary L. on 12/28/18
Mark was very helpful and knowledgeable

By Molly D. on 12/27/18
Mark and his assistant Jonathan from Brothers did an excellent job of servicing my furnace. They were on time, polite, efficient and knowledgeable. Thanks for great service! Molly D

By Cayla S. on 12/26/18
Johnny M was great to work with. Will definitely reccommend him to friends. Great guy to deal with in the sense that he was very personable and professional at the same time. Was even great around my 9mo baby girl who loved to smile at him. Johnny did an excel...
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Johnny M was great to work with. Will definitely reccommend him to friends. Great guy to deal with in the sense that he was very personable and professional at the same time. Was even great around my 9mo baby girl who loved to smile at him. Johnny did an excellent job on the requested work. Fixed our problems quickly, explained what had happened and the work he did. Continued to explain the next steps that we would need to finish the remaining bathroom projects. I would have him back any time to work on my house. Thanks again Johnny, pleasure doing business with you. Thanks, Fletcher S
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By Craig S. on 12/26/18
Jeff is a great Guy! Very Detailed explanations, Great Work and Very Clean Work area. If you are looking for someone to trust in your home this is they guy!

By Jim H. on 12/24/18
(no comment)
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Select any employee to see all their reviews.

Robert M
Rating:
146 total reviews!
Joe R
Rating:
132 total reviews!
Wendi Y
Customer Service Rep.
Rating:
(3 total reviews)
Stephen D
Customer Service Rep.
Rating:
(260 total reviews)
Mark W
Rating:
(126 total reviews)
Zolie B
Rating:
(118 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Brothers Plumbing Heating and Electric has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Brothers Plumbing Heating and Electric. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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David S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
32 total reviews
For you and your family’s safety, I have met the Technician Seal of Safety requirements and have been Drug Tested, Background Checked and Professionally Trained.
By Brent & Barb P. on 01/02/19
Jeff J and David S very professional, answered all questions, did a fabulous job! Will recommend Brothers to all. Thank you!

By carole e. on 10/29/18
David S did a great job installing my new gas furnace. He arrived on time, explained what he was doing and provided me information on how things worked. He informed me about the warranty and how to register the furnace which provided extended time on some of the ...
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David S did a great job installing my new gas furnace. He arrived on time, explained what he was doing and provided me information on how things worked. He informed me about the warranty and how to register the furnace which provided extended time on some of the warranty. He did a great job in cleaning everything up. He took the time to answer all of my questions and made sure that I was comfortable with everything before he left. I really appreciate the fantastic work he did and his great customer service!
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By Todd W. on 10/18/18
(no comment)

By Frank D. on 10/18/18
This company is great. David S. installed my new furnace yesterday, and he did a fantastic job. His workmanship is A , kept me up to date on the progress, and left the work area spotless. He went over the features of the furnace, and showed me how to program the thermostat.

By Katelyn S. on 09/19/18
I had originally called Brothers to just do a furnace tune up, but it ended up being time to replace both the furnace and water heater (which I had been predicting). The scheduling of the tune up appointment and the replacement appointment were within 24 hours for ...
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I had originally called Brothers to just do a furnace tune up, but it ended up being time to replace both the furnace and water heater (which I had been predicting). The scheduling of the tune up appointment and the replacement appointment were within 24 hours for both cases. I was very impressed with the professionalism and courtesy of the technicians that came to replace my furnace and water heater. Jacob, Jose, and David were respectful of my home during the whole time they were here. They removed all the old equipment and installed the new equipment efficiently and in a timely manner. They clearly explained everything after it was installed and made sure all my questions were answered.
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By Chris A. on 06/23/18
David S. installed a new A/C unit in my home. He was incredibly polite and professional. He answered all of my questions and checked in with me every step of the install. Probably the best experience I had with a contractor. I will likely use them again when I replace my furnace.

By Daniel F. on 06/09/18
(no comment)

By David R. on 06/02/18
The Brother's service person who did our AC installation was David *****. David did excellent work, was friendly and professional, and took time to answer any questions we had about the installation. He arrived on-tile, and had everything needed to complete the wor...
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The Brother's service person who did our AC installation was David *****. David did excellent work, was friendly and professional, and took time to answer any questions we had about the installation. He arrived on-tile, and had everything needed to complete the work. At no time did we have any concerns that the work being performed was being performed correctly.
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By carl h. on 05/25/18
David S. and Parker T. were very professional and did not leave a mess. A pleasure to have them installing our air conditioner and furnace

By Christopher B. on 05/12/18
(no comment)

By Jim E. on 02/27/18
David S. represented Brothers Plumbing well. He was professional, respectful, and worked all day to install our furnace. I don't think he ever took a break to ensure we had heat for the evening. The installation appeared to be excellent and we have had no issues ov...
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David S. represented Brothers Plumbing well. He was professional, respectful, and worked all day to install our furnace. I don't think he ever took a break to ensure we had heat for the evening. The installation appeared to be excellent and we have had no issues over the last few days. I highly recommend Brothers Plumbing and ask for David. That goes the same for two other techs, Troy and Daniel.
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By Clara H. on 02/14/18
David was very professional in installing my furnace. He kept me informed of the steps he went through and why he was doing certain things. I was very happy with his work.

By Marilyn d. on 02/13/18
David S. from Brothers came to install a new furnace today. He was polite; clean,wore booties and helped me put everything back. 5 stars Oh even made sure the cat did not get out!!!! On Sunday prior to this, Troy from Brothers came out and helped me get heat. very ...
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David S. from Brothers came to install a new furnace today. He was polite; clean,wore booties and helped me put everything back. 5 stars Oh even made sure the cat did not get out!!!! On Sunday prior to this, Troy from Brothers came out and helped me get heat. very professional and caring!!! 5 stars
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By John O. on 01/20/18
We emailed Brothers on a Thursday night indicating that we needed to install a 2 ton A/C with 17 inch coil. David and Tom install by Saturday 4:00pm. They were prompt professional and very focus on their work.. They cleaned up after the installed and educated us on...
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We emailed Brothers on a Thursday night indicating that we needed to install a 2 ton A/C with 17 inch coil. David and Tom install by Saturday 4:00pm. They were prompt professional and very focus on their work.. They cleaned up after the installed and educated us on the operation of the A/C. They were a delight to work with.
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By kathleen t. on 12/12/17
still great staff and service not going anywhere with this service

By Denise M. on 12/07/17
David S. Arrived in a very timely manner. His appearance was neat and clean.He was also very polite and courteous as he pulled on his protective overshoes to help keep our carpets clean. His work was completed in an extremely quick and professional manner. He was v...
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David S. Arrived in a very timely manner. His appearance was neat and clean.He was also very polite and courteous as he pulled on his protective overshoes to help keep our carpets clean. His work was completed in an extremely quick and professional manner. He was very patient as he explained all that was involved with our furnace tune up. The cost for the tune up was very reasonable and the overall quality of work was excellent. The office personnel were very polite and courteous as well and booking an appointment was quick and easy. Mine was a great experience from an outstanding company.
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By jeannine f. on 12/02/17
Mike and Rick completed my electrical job with efficiency and professionalism. They tried different maneuvers until my problems were solved.

By Morris D. on 12/01/17
David came over this morning to check my furnace, he is awesome! Very professional, patient, he explained everything to me. I will be a Brother's customer for life, very satisfied with the work done.

By Jeannine. F. on 12/01/17
Mike and Rick completed my electrical job with efficiency and professionalism. They tried different maneuvers until my problems were solved.

By Jacqueline R. on 10/19/17
The staff is very helpful and they arrive on time. The technician was polite and professional.
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