Bratcher Heating & AC -Bloomington
CALL TO SCHEDULE
309-454-1611
By Sandy T. on 01/21/19
Such a dependable business to deal with and always very efficient. Love the way they respond quickly and always keep me updated re: arrival.

By JD S. on 01/21/19
Ken has been our tech for at least the last 4 years. Always courteous, knowledgeable and very respectful. If you have a Geothermal unit, contact Bratcher for any of your needs and you won't be dissapointed.

By Reeves D. on 01/19/19
Terry L called prior to arriving to give me an estimate of his arrival. I had an email with Terry’s picture so I knew who to expect. Terry spent a good amount of time checking the system and discussing the issue I had experienced. He made sure the system was oper...
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Terry L called prior to arriving to give me an estimate of his arrival. I had an email with Terry’s picture so I knew who to expect. Terry spent a good amount of time checking the system and discussing the issue I had experienced. He made sure the system was operating correctly and wasn’t showing the symptoms I had seen. He was professional and pleasant. I would recommend Terry L for your service needs.
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By Tom k. on 01/18/19
Very professional and knowledgeable good job

By Richard S. on 01/18/19
Very polite and knowledgable. Will call you for service again.

By Patti & Dave M. on 01/18/19
Jim was fabulous! Love my new furnac

By Charles S. on 01/18/19
Alex and his crew arrived right on time, introduced themselves and put tarps down to protect our carpets. They were done by 2 PM and asked me to come down stairs to inspect their work, give me operational instructions and answer all my questions. Their work was e...
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Alex and his crew arrived right on time, introduced themselves and put tarps down to protect our carpets. They were done by 2 PM and asked me to come down stairs to inspect their work, give me operational instructions and answer all my questions. Their work was excellent (I have previously installed HVAC systems). When they left the work area was cleaner than when they arrived. Overall an A+! I will use Bratcher again and refer them to my friends.
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By Joe W. on 01/16/19
(no comment)

By Dennis B. on 01/16/19
I have been a long time customer and feel the work they have done for me to always be great! I have left a 3 star review today because my appointment for my annual service was for 8 am and the technician didn't arrive until 8:20 am. I also found out after he arri...
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I have been a long time customer and feel the work they have done for me to always be great! I have left a 3 star review today because my appointment for my annual service was for 8 am and the technician didn't arrive until 8:20 am. I also found out after he arrived that the appointment was supposed to last 1 - 1.5 hrs and no one ever explained that to me ahead of time, making me late arriving to work.
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By robert k. on 01/16/19
Big shoutout to Ken L! Because of him I will continue to use Bratcher's services. Ken was courteous, knowledgeable, and a consummate professional. Long story short, I had someone come out to fix my furnace which didn't go according to plan. Nonetheless, Ken and the...
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Big shoutout to Ken L! Because of him I will continue to use Bratcher's services. Ken was courteous, knowledgeable, and a consummate professional. Long story short, I had someone come out to fix my furnace which didn't go according to plan. Nonetheless, Ken and the rest of the service team made it right and made for a good experience. The ladies in the office Krista and Lisa were also friendly and professional. I recommend Bratcher for sure.
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By John O. on 01/15/19
This happened Monday 1/14/2019, I turned up the heat when I woke and our Geo System did not respond to the heat adjustment. It took 1 1/2 hours before the heat started to warm the house. I called for service and I was put on a service call, the office staff said th...
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This happened Monday 1/14/2019, I turned up the heat when I woke and our Geo System did not respond to the heat adjustment. It took 1 1/2 hours before the heat started to warm the house. I called for service and I was put on a service call, the office staff said that the service Tech would call before arrival. I got a call from Matt C. and he arrived within a half hour. He checked everything that could have gone wrong and found the system to be working well. Our Geo may well have had a hiccup but Matt did all he could to assure we had heat in this cold weather. Thank You Bratcher and Matt C. for taking care of our service.
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By Eddie T. on 01/15/19
Couterous, knowledgeable and very professional Josh was simply outstanding.

By Bruce O. on 01/14/19
You can't ask for better service from start to finish for install to just service call. Great to work with.

By Dale C. on 01/11/19
called ahead of time to let us know when he would be at the house. very polite

By Mary D. on 01/09/19
Nolan did a great job on checking both my furnace & gas log. He was friendly, greeted the pets, explained what he was doing, & told me the result of his inspection. Thanks!

By Logan R. on 01/07/19
I had an enjoyable visit today with my technician Abby. She was polite methodical and thorough. I feel secure in my heated home knowing that bratcher heating is I'm keeping my furnace and is kept it running for 30 plus years! Thanks Abby!

By Mike D. on 01/06/19
I have enjoyed the services by Bratcher for 20 years. It was a pleasure to have the crew in to replace the furnace and install the heat recovery unit. I especially like the attention to details and good workmanship. Ian went above and beyond to answer my questions...
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I have enjoyed the services by Bratcher for 20 years. It was a pleasure to have the crew in to replace the furnace and install the heat recovery unit. I especially like the attention to details and good workmanship. Ian went above and beyond to answer my questions that were not part of the scheduled service. I appreciate the excellent customer service and the technical knowledge that Ian helped with today. Jeremiah installed the new air conditioner and though I haven't had the need to use it yet (it is winter), the work was done efficiently. The work looks to be well done and the site was clean when finished.
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By John A. on 01/06/19
I received excellent service from the technician, Dustin H., at Bratcher Heating & Air. He was professional, courteous, informative and very helpful in answering my questions.

By Tim H. on 01/06/19
Matt did an excellent job, worked late and got the job done! Thanks

By Rhonda G. on 01/04/19
Abby was very helpful and knowledgeable. I appreciate how she explained the problem and fixed it. Thank you Abby!
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CALL TO SCHEDULE
309-454-1611

Select any employee to see all their reviews.

Ken L
Rating:
31 total reviews!
Nolan W
Rating:
21 total reviews!
Tim K
Rating:
(20 total reviews)
Matt C
Rating:
(17 total reviews)
Seth A
Rating:
(17 total reviews)
Josh F
3 Years
Rating:
(15 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Bratcher Heating & AC -Bloomington has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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309-454-1611

Customer service is always a top priority at Bratcher Heating & AC -Bloomington. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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