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By Helen M. on 08/06/19
Always on time, very friendly and conscientious.

By Joanne G. on 07/26/19
I'm totally pleased with the work Shawn & Tracy did with installing my new dispenser. They were very tidy, made doubly sure that everything was done to their satisfaction, and thoroughly cleaned the area when they were done. Cat Hawk was impressed as well ! We both...
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I'm totally pleased with the work Shawn & Tracy did with installing my new dispenser. They were very tidy, made doubly sure that everything was done to their satisfaction, and thoroughly cleaned the area when they were done. Cat Hawk was impressed as well ! We both love the new dispenser (I use it to thin out his wet food). Thanks again, I'l be using you for any plumbing issues I'll have in the future, and refer your company to anyone who asks. My Best, Joanne
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By Diane T. on 06/25/19
Prompt, professional, fair and fixed the problem the first time.

By Cathryn F. on 06/20/19
Very kind.

By Catherine B. on 06/10/19
Quickly fixed the issue!

By Ana H. on 04/19/19
Sean did an excellent job for us. He is very professional and explained what he was doing. We would be happy to see him again.

By Rick H. on 03/06/19
**** from Bragg Plumbing came out to install a customer supplied toilet. Initially he and his manager ****, talked me out of using that particular model stating in would be a very pricey install and due to the nature of the equipment, might be damaged if we needed ...
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**** from Bragg Plumbing came out to install a customer supplied toilet. Initially he and his manager ****, talked me out of using that particular model stating in would be a very pricey install and due to the nature of the equipment, might be damaged if we needed to snake it down the road. Offered an alternative and I picked it up the next day. **** came back out and installed it very quickly, cleanly and efficiently. He was great to work with and I asked him about another job. He set me up with an estimate and a date right on the spot. Very pleased with the service.
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By Barbara L. on 01/23/19
I sent some version of this already. Didn't you get it? Sean was the best. Knew what he was doing. Fixed the problem promptly. A friendly, good natured person. I'd be back to him in a flash.

By Steve R. on 01/22/19
I worked with Sean and Lloyd to install an all new heater. They were very polite, efficient, clean and on time. They made sure I was aware of what was occurring at all times and the response time from having a failing, 45 year old heater and installing a new one in...
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I worked with Sean and Lloyd to install an all new heater. They were very polite, efficient, clean and on time. They made sure I was aware of what was occurring at all times and the response time from having a failing, 45 year old heater and installing a new one in the middle of winter was 3 days and 2 of the days were the weekend. Job Well Done....... 5 Stars ++ rating.
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By Mike B. on 01/07/19
Excellent technology for quick and good cleaning of air ducts. Trained efficient guys.

By Karen M. on 12/17/18
Todd responded to our house in Novato to fix our old outdated heater. He found it should be replaced and gave us a quote immediately. I called him one month later wanting to replace our heater with a 95% one. He completed the job within one week, was friendly, ef...
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Todd responded to our house in Novato to fix our old outdated heater. He found it should be replaced and gave us a quote immediately. I called him one month later wanting to replace our heater with a 95% one. He completed the job within one week, was friendly, efficient, responsive and explained all details. Bragg plumbing is highly recommended.
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By Ronnie P. on 11/21/18
They arrive early than scheduled appt. Sean is excellent handyman. Thank you for fixing our water heater

By Lee J. on 11/16/18
Excellent professional service. Also, very helpful advice.

By Helen L. on 11/16/18
I needed service quickly and Bragg was able to get someone to me within an hour. The technician (Sean I think his name was) was knowledgeable, courteous and very professional. He solved/fixed the problem quickly and did a few other things that I hadn't thought ab...
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I needed service quickly and Bragg was able to get someone to me within an hour. The technician (Sean I think his name was) was knowledgeable, courteous and very professional. He solved/fixed the problem quickly and did a few other things that I hadn't thought about related to the furnace issue I had called about. Great service!
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By Frank Mary D. on 10/20/18
**** and **** installed two new furnaces at our home. They were efficient and courteous. Work was begun and finished in the predicted time. Our continued use of the services of Bragg Plumbing and Heating has been very satisfying. Projects such as the one described ...
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**** and **** installed two new furnaces at our home. They were efficient and courteous. Work was begun and finished in the predicted time. Our continued use of the services of Bragg Plumbing and Heating has been very satisfying. Projects such as the one described here are never inexpensive, but we believe the price was fair.
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By Greg R. on 09/05/18
I don't like writing bad reviews but I feel like I should given the circumstances. I had a water heater installed by this company, and less than a month later it comes to my attention that water is leaking from the water heater closet. The Plumber who did the ins...
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I don't like writing bad reviews but I feel like I should given the circumstances. I had a water heater installed by this company, and less than a month later it comes to my attention that water is leaking from the water heater closet. The Plumber who did the installation comes back and tells me that the problem isn't the water heater (and therefore not covered in the warranty), the leak is from the pipe behind it, and it will be a major job to fix which will take 2 plumbers, involve going under the house, and cost more than the initial water-heater installation. I had a different plumbing company come by and do the job (for much less expensive) and it turned out to, in fact, be a quick job (less than 2 hours and did not require going under the house), and after looking at where the leak was, the plumber told me that he believes the person who installed the water heater (Bragg plumbing) had inadvertently pinched the water supply line when installing the water heater, causing the leak in the first place. So basically: Expensive water heater installation that created a separate issue that Bragg Plumbing wanted more money to come fix.
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By Ana H. on 08/12/18
Todd was very professional and did an outstanding job.

By Patty R. on 07/26/18
Todd was great. He was professional took time to explain What my problem was. Next time I have a problem I Certainly will be calling them:-)

By Brooke A. on 07/16/18
Great service. Gets the job done. Personable and very friendly. Brooke A.

By Lara p. on 07/11/18
Excellent service
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4153821215

Select any employee to see all their reviews.

Sean
6 Years
Rating:
111 total reviews!
Chance R
5 Years
Rating:
2 total reviews!
Carmen M
Customer Service Rep.
Rating:Just Launched
Todd
29 Years
Rating:
(71 total reviews)
Bragg T
Rating:
(11 total reviews)
Tracy N
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Bragg Plumbing & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Bragg Plumbing & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Todd has a 4.5-Star average rating and a total of 71 total reviews
71 total reviews
I am the GM for Bragg P&H and have over 29 yrs of experience to offer my customers. I have a 26 yr old daughter and 23 yr old son and adorable grand daughter named Aubrey. I'm happily married and love the family life. I enjoy wine tasting with friends in the dry creek area. Gotta love our wines !
By Cathryn F. on 06/20/19
Very kind.

By Catherine B. on 06/10/19
Quickly fixed the issue!

By Steve R. on 01/22/19
I worked with Sean and Lloyd to install an all new heater. They were very polite, efficient, clean and on time. They made sure I was aware of what was occurring at all times and the response time from having a failing, 45 year old heater and installing a new one in...
(View More)
I worked with Sean and Lloyd to install an all new heater. They were very polite, efficient, clean and on time. They made sure I was aware of what was occurring at all times and the response time from having a failing, 45 year old heater and installing a new one in the middle of winter was 3 days and 2 of the days were the weekend. Job Well Done....... 5 Stars ++ rating.
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By Karen M. on 12/17/18
Todd responded to our house in Novato to fix our old outdated heater. He found it should be replaced and gave us a quote immediately. I called him one month later wanting to replace our heater with a 95% one. He completed the job within one week, was friendly, ef...
(View More)
Todd responded to our house in Novato to fix our old outdated heater. He found it should be replaced and gave us a quote immediately. I called him one month later wanting to replace our heater with a 95% one. He completed the job within one week, was friendly, efficient, responsive and explained all details. Bragg plumbing is highly recommended.
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By Frank Mary D. on 10/20/18
**** and **** installed two new furnaces at our home. They were efficient and courteous. Work was begun and finished in the predicted time. Our continued use of the services of Bragg Plumbing and Heating has been very satisfying. Projects such as the one described ...
(View More)
**** and **** installed two new furnaces at our home. They were efficient and courteous. Work was begun and finished in the predicted time. Our continued use of the services of Bragg Plumbing and Heating has been very satisfying. Projects such as the one described here are never inexpensive, but we believe the price was fair.
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By Ana H. on 08/12/18
Todd was very professional and did an outstanding job.

By Patty R. on 07/26/18
Todd was great. He was professional took time to explain What my problem was. Next time I have a problem I Certainly will be calling them:-)

By Brooke A. on 07/16/18
Great service. Gets the job done. Personable and very friendly. Brooke A.

By Michael T. on 07/09/18
GREAT service really nice to work with Bragg Plumbing very professional.

By Robert C. on 03/08/18
This is a first-class operation. We have a Bryant heat pump and a great water filtration system. **** and ****** are the people that helped us, and they are both smart and capable. We actually live better -- the house is warmer, the water much more pure. Can't reco...
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This is a first-class operation. We have a Bryant heat pump and a great water filtration system. **** and ****** are the people that helped us, and they are both smart and capable. We actually live better -- the house is warmer, the water much more pure. Can't recommend them highly enough.
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By Josh A. on 01/21/18
Chance assessed the house for a cooling solution and then installed it. Incredibly professional and great communication before and during installation. Can’t speak to function yet since it’s still Winter.

By David C. on 01/11/18
Todd and the folks at Bragg Plumbing were quick to respond to my needs and very professional. I had two sump pumps fail, one underneath my house and one outside. Other contractors failed to respond to calls and did not address the need in a timely fashion, which ...
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Todd and the folks at Bragg Plumbing were quick to respond to my needs and very professional. I had two sump pumps fail, one underneath my house and one outside. Other contractors failed to respond to calls and did not address the need in a timely fashion, which caused the subspace to flood and the side yard to flood as well. Todd came out in the middle of a deluge to help me out, and replaced both of the sump pumps in several days. Having had sub-par service from two other contractors regarding this issue, it was such a relief to have the plumbing issues addressed professionally.
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By Karen B. on 12/21/17
Service was fast. Todd carefully analyzed the problem, then quoted me for several options to repair or replace. I chose to replace and the installer came out that same afternoon and was VERY clean, fast, and friendly.

By Brian M. on 12/09/17
Todd is terrific. Excellent service

By Earl P. on 12/08/17
**** did a great job in the installation of an on-demand hot water heater. Before he left he explained how the whole system works and what future maintenance should be done. Thank you ****.

By Linda E. on 11/30/17
Came out in busy season when my heater went out. So nice about fitting me in. Came back to replace my heater and completed work efficiently and professionally. Thank you, Sean!

By Chris L. on 11/29/17
they were great.they were able to find the problem right away so i could decide what to to from there.

By Brian M. on 11/27/17
Extremely helpful and prompt and courteous service.

By Erica B. on 11/13/17
They came, I grilled them about my options and pricing, but they guy was just a straight shooter. He came on a Monday, scheduled me the next Monday (today) and my babies and I are back in the warmth! They even identified and patched some bad/disconnected ducting! I...
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They came, I grilled them about my options and pricing, but they guy was just a straight shooter. He came on a Monday, scheduled me the next Monday (today) and my babies and I are back in the warmth! They even identified and patched some bad/disconnected ducting! I’m thrilled!!!
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By Mark W. on 10/26/17
Servicemen were very friendly and professional. They replaced a shower faucet which I was told would take a better part of the day but was completed in a little over two hours. Friendly, Professional, Good job, was able to do the job five days after original inspe...
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Servicemen were very friendly and professional. They replaced a shower faucet which I was told would take a better part of the day but was completed in a little over two hours. Friendly, Professional, Good job, was able to do the job five days after original inspection. They do Flat pricing not a by the hour charge, so fee run high.
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