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By Lynda L. on 05/13/20
My 22 year old water died on Monday, I called Bragg, spoke to John, the owner who arranged to have one of his staff come out that afternoon. **** arrived, we discussed options, I made the decision to replace the old water heater. **** ordered everything for deliver...
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My 22 year old water died on Monday, I called Bragg, spoke to John, the owner who arranged to have one of his staff come out that afternoon. **** arrived, we discussed options, I made the decision to replace the old water heater. **** ordered everything for delivery the next day. I was given a time frame for the work to begin, **** arrived as promised, started the work and discovered that the new, replacement water heater was defective. He was able to upgrade the heater based on his suppliers mistake. While I don’t think they are the “cheapest “, they are what’s most important to me: local, independent, professional, clean and dependable. I would highly recommend Bragg.
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By Phylis K. on 05/01/20
Todd of Bragg was excellent! Highly recommend. Not cheap!

By Connie K. on 04/28/20
We had to get our tankless water heater replaced. Todd and Sean did great work, were efficient and pleasant and left the place cleaner than when they started work! I highly recommend this company, it’s great! AND it was the first time I used them!

By Don M. on 04/24/20
Chance did a very pro job of diagnosing and explaining to me why my old AC unit was on life support with mere weeks to live and advising me on funeral arrangements.

By Alicia M. on 04/09/20
Bragg Plumbing and Heating answered my call early Monday, by 10:00 am Sean was onsite. He diagnosed and fixed the problem with the heater very efficiently. Thank you for the great work.

By Lou B. on 04/03/20
Sean from Bragg was out here in minutes to resolve our thermostat problem during the coronavirus lockdown. He was courteous, smart, and bent over backwards to make sure we were satisfied and safe. Have never had a better service call in the 40 years we've lived in this community.

By Dorothy C. on 04/02/20
Bragg Plumbing contacts at all points were outstanding. The appointment was booked immediately, service person Sean was on time, had to order a part, returned when promised & completed the work efficiently & quickly. The best experience with a plumber I have...
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Bragg Plumbing contacts at all points were outstanding. The appointment was booked immediately, service person Sean was on time, had to order a part, returned when promised & completed the work efficiently & quickly. The best experience with a plumber I have ever had! Thanks to all.
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By Chris R. on 03/30/20
We had a furnace out and just blowing cold air. Carmen got an appointment set up immediately, and Sean was at our place in less than an hour. OK, maybe not too much work on during "shelter in place"...but another company I called couldn't schedule us right away and...
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We had a furnace out and just blowing cold air. Carmen got an appointment set up immediately, and Sean was at our place in less than an hour. OK, maybe not too much work on during "shelter in place"...but another company I called couldn't schedule us right away and never got back to us even after Bragg had come, made the repair, and left. Sean fixed the problem quickly, and the bill was reasonable. Everyone was super polite, and the whole process was done in under 2 hours from my first call to them. That's the way things should work when you need a service provider!
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By Donna G. on 03/19/20
When I called it went to voicemail left a message hung up and my phone beeps and it is from ****** letting me know she was on another call and would get back to me soon She called me a minute later and I had a tec here in an hour **** took 5 minutes to let us know ...
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When I called it went to voicemail left a message hung up and my phone beeps and it is from ****** letting me know she was on another call and would get back to me soon She called me a minute later and I had a tec here in an hour **** took 5 minutes to let us know what the problem was These guys rock
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By Mary M. on 02/14/20
On time Knowledgeable Fair prices **** and ****** good representatives for Bragg

By Isabel C. on 02/08/20
On time, courteous, efficienct

By Jackie M. on 02/03/20
We have used Sean for years. He always does great work, always punctual.

By Rosanna w. on 01/14/20
**** was on time and friendly. He assessed the situation and explained what he thought was going on. The good news was there wasn't anything wrong with the heater/thermostat but in experience with the system.

By Katherine R. on 01/11/20
Bragg Plumbing responded to my request for promptly, provided their quote, and was able to schedule the work very quickly. They arrived (almost) on time and did all the work in less time than they estimated. In addition, they found an additional problem with the ai...
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Bragg Plumbing responded to my request for promptly, provided their quote, and was able to schedule the work very quickly. They arrived (almost) on time and did all the work in less time than they estimated. In addition, they found an additional problem with the air ducts and were able to make that repair on the same visit. Excellent, reliable work.
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By Harry C. on 01/08/20
Sean and the whole Bragg team were efficient, friendly, professional, and explained everything clearly. I couldn't have been happier with their service......Harry Chotiner

By Mohsen T. on 12/05/19
Did and excellent job cleaning the heating ducts for me. Very courteous and professional crew. Chance, the head technician, is very nice and more importantly very knowledgeable about his trade. I strongly recommend Bragg Plumbing & Heating.

By Leesa C. on 11/26/19
I cant say enough about the excellent service I received today from Bragg Heating and pluming. I thought this kind of service was becoming a thing of the past. From my am phone call to when the service rep was here to fix my problem. Great work! I will definitely p...
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I cant say enough about the excellent service I received today from Bragg Heating and pluming. I thought this kind of service was becoming a thing of the past. From my am phone call to when the service rep was here to fix my problem. Great work! I will definitely pass the number on and also use them again. Thank You so Much! Leesa
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By Kathleen Burns Phillip F. on 11/26/19
**** was outstanding in every way! **** was very confident, professional and friendly. Thank you for your prompt service after a last minute phone call for help!

By Margo M. on 11/20/19
I highly recommend Bragg Plumbing! Sean was not only prompt but also professional, personable & very informative. He completed the job (new water heater, repaired leaking bathroom faucet & replaced kitchen faucet) sooner than I had anticipated and made sure I was i...
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I highly recommend Bragg Plumbing! Sean was not only prompt but also professional, personable & very informative. He completed the job (new water heater, repaired leaking bathroom faucet & replaced kitchen faucet) sooner than I had anticipated and made sure I was informed about the new items. I will definitely call Bragg Plumbing with any future plumbing needs.
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By Nicole K. on 11/09/19
Third time having Bragg out to our home. First time was for duct cleaning, second to install a thermostat, third for more duct cleaning. This team was Carmen (office), Tracy & D'Andre for service. Carmen went out of her way to communicate about our appointment (on ...
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Third time having Bragg out to our home. First time was for duct cleaning, second to install a thermostat, third for more duct cleaning. This team was Carmen (office), Tracy & D'Andre for service. Carmen went out of her way to communicate about our appointment (on a Saturday no less) and Tracy showed up prepared to do a thorough job. D'Andre was the assistant. They were professional, friendly, polite and left no trace of having been here except satisfied customers. Thanks again Bragg!
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Select any employee to see all their reviews.

Sean
6 Years
Rating:
125 total reviews!
Chance R
5 Years
Rating:
5 total reviews!
Carmen M
Customer Service Rep.
Rating:
(18 total reviews)
Tracy N
3 Years
Rating:
(3 total reviews)
Todd
29 Years
Rating:
(79 total reviews)
Bragg T
Rating:
(11 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Bragg Plumbing & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Bragg T has a 4.5-Star average rating and a total of 11 total reviews
11 total reviews
By Brent G. on 03/10/16
New furnace & duct installation Chance and his partner did a fantastic job in installing a new furnance and all the "trimmings" (ducts). They arrived on time, worked quickly, cleaned up afterwards, and were extremely polite and professional. I'd recommend them to anyone.

By Dorsey M. on 10/04/15
Bragg Plumbing & Heating was one of three companies I contacted in my quest for a qualified furnace installer. In every aspect this company surpassed the others at the initial meeting with a carefully explained oral and written presentation. During and after instal...
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Bragg Plumbing & Heating was one of three companies I contacted in my quest for a qualified furnace installer. In every aspect this company surpassed the others at the initial meeting with a carefully explained oral and written presentation. During and after installation and duct cleaning/sanitizing they continued to demonstrate their good service and proficiency. I should like to think all of this companys personnel are as professional, expert, courteous, and efficient as the representative with whom I dealt; in fairness, however, that may be expecting more than the norm. Their technician, Chance Rosario, meticulously explained what the company proposed to do and not only fulfilled every aspect of the proposal with expertise and consideration but also met with aplomb a couple of unexpected complications. Based upon this initial relationship, I look forward to working with Bragg again. (I may, however, specifically request that Chance Rosario be the technician assigned to the job!) Bragg Plumbing and Heating has proved itself to be five-star.
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By Abbe S. on 06/09/15
Great emergency service. Bragg is now our first call plumber. Unprecedented GREAT service experience via technician Chance Rosario. Problem: bad water hammer, called my (former) first call plumber, too busy for days, still waiting for the call back from the second ...
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Great emergency service. Bragg is now our first call plumber. Unprecedented GREAT service experience via technician Chance Rosario. Problem: bad water hammer, called my (former) first call plumber, too busy for days, still waiting for the call back from the second plumber, then called Bragg Plumbing on a Saturday at noon needing the fix that day. Chance was promised to us by 5 PM, he arrived, assessed the situation and stablized us for overnight. He then came back the next morning SUNDAY with a helper to deal with my PVC (Pressure Compensation Valve) as well some unexpected pipe issues. Great Price--BELOW Saturday's quote. Great Service! I definitely, with no reservations recommend this company and Chance Rosario. Bragg is now our first call plumber.
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By Steven K. on 02/08/15
Our furnace was acting up so we called Bragg. They came out and our 32 year-old furnace needed replaced. I plugged in a Carbon Monoxide monitor and it went off. I wish I would have shopped even though it was an emergency because after doing some post-installation c...
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Our furnace was acting up so we called Bragg. They came out and our 32 year-old furnace needed replaced. I plugged in a Carbon Monoxide monitor and it went off. I wish I would have shopped even though it was an emergency because after doing some post-installation comparison shopping, I feel like I paid at least a thousand dollars too much. It would be one thing if they did an emergency installation on a Saturday, but we had to wait for the new furnace over the weekend on the coldest weekend of the year (naturally). To be fair, I'd say the workmanship is OK and the installers were friendly enough, but I think they figured I wasn't going to shop it around and threw up a high estimate. My bad for being a trusting soul I guess.
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By Scott A. on 01/10/15
We have a septic system and were having serious backup problems. I found Bragg Plumbing through a Google search and had them come out to check out the problem. The technician who came out, Zach Bautista, figured out the problem we were having within 10 minutes by u...
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We have a septic system and were having serious backup problems. I found Bragg Plumbing through a Google search and had them come out to check out the problem. The technician who came out, Zach Bautista, figured out the problem we were having within 10 minutes by use of a camera inserted in the line. Our septic line to the tank had a 95 blockage caused by root growth! Zach was extremely professional and patient in describing what it would take to fix the problem. I was somewhat shocked by the quote of almost $2200 ($300+ per hour) but we needed the problem fixed! I feel the cost was high but the work done and the way Zach handled the problem alleviated my doubts. Problem solved. If I had more time I would have shopped around to confirm pricing but time was of the essence in getting our drains to work!! I would recommend Bragg Plumbing for a similar problem but would be interested how price competitive they are for "normal" plumbing issues. Zach was professional, knowledgeable, did what he said he would do in a timely manner.
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By Kathleen M. on 09/25/14
Thorough and Timely Chance estimated the job, replaced half the ductwork in my house, cleaned the rest all in one day. That's faster than is would take other companies to prepare an estimate. Great Job!

By Kim J. on 09/02/14
Great job! Chance was the technician that came out to vacuum my air ducts. He was very knowledgeable and professional, showed up on time, and even fixed my kitchen sink while waiting for the vacuum machine to do its work!! Thank you so much! It's not common to find...
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Great job! Chance was the technician that came out to vacuum my air ducts. He was very knowledgeable and professional, showed up on time, and even fixed my kitchen sink while waiting for the vacuum machine to do its work!! Thank you so much! It's not common to find businesses these days who actually care about the customer and not just their checkbook!
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By Lauren K. on 06/15/14
I found THE plumbing company-Bragg Plumbing. Bragg plumbing will now be my number one plumbing company. I didn't know who to call to fix a bad leak and I called another company in Santa Rosa and the estimate was outrageous. I let it leak. I saved up some money and ...
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I found THE plumbing company-Bragg Plumbing. Bragg plumbing will now be my number one plumbing company. I didn't know who to call to fix a bad leak and I called another company in Santa Rosa and the estimate was outrageous. I let it leak. I saved up some money and then called Bragg Plumbing. Their estimate was half of what this other company quoted. Not only that, Chase did a great job, was on time and fixed it fast. Great plumber and great company. I will call them first from now on not only for plumbing, but Chase says he does heating and air conditioning too.
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By Cindy M. on 11/04/13
Definitely reliable and fair I have had the help of Bragg Plumbing for a number of years. Most recently a couple of weeks ago regarding my heater. Zac was the person who helped me. He was patient in explaining what needed to be done soon and in the near future and ...
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Definitely reliable and fair I have had the help of Bragg Plumbing for a number of years. Most recently a couple of weeks ago regarding my heater. Zac was the person who helped me. He was patient in explaining what needed to be done soon and in the near future and explained the cost completely. He took his time, professionally explaining and answering my questions. I have recommended Bragg to my daughter and her husband and to my friends. I intend on hiring Bragg to install my new heater.
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By Susan A. on 09/27/13
They responded quickly to a request for emergency service. They worked methodically to diagnose the problem and took care of it. Efficient, professional, courteous; completely trustworthy. I will always call Bragg for any plumbing problem.

By Kristi B. on 01/03/13
Estimate extremely high, feel cheated out of $49 service fee When my water heater started leaking, I called Bragg plumbing because they are local to Sonoma County and I much prefer to use local service providers to the Big Box stores. However, when the estimate to ...
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Estimate extremely high, feel cheated out of $49 service fee When my water heater started leaking, I called Bragg plumbing because they are local to Sonoma County and I much prefer to use local service providers to the Big Box stores. However, when the estimate to replace the heater and remove the old one came to $2040, I was shocked! I paid the $49 fee for the estimate (ouch!) and sent the Bragg representative on his way. Lowe's is doing the job for $1,194. Report an Issue Comments Sorry that you were not happy with our estimate. I will refund your $49 fee. Please note that the water heater price quoted was higher than normal because of required code work and the water heater was a non standard size which costs more for us to acquire. Please give me a call if you have questions. John Bragg Plumbing & Heating commented on 01/04/2013
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