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By Isabel C. on 02/08/20
On time, courteous, efficienct

By Jackie M. on 02/03/20
We have used Sean for years. He always does great work, always punctual.

By Rosanna w. on 01/14/20
**** was on time and friendly. He assessed the situation and explained what he thought was going on. The good news was there wasn't anything wrong with the heater/thermostat but in experience with the system.

By Katherine R. on 01/11/20
Bragg Plumbing responded to my request for promptly, provided their quote, and was able to schedule the work very quickly. They arrived (almost) on time and did all the work in less time than they estimated. In addition, they found an additional problem with the ai...
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Bragg Plumbing responded to my request for promptly, provided their quote, and was able to schedule the work very quickly. They arrived (almost) on time and did all the work in less time than they estimated. In addition, they found an additional problem with the air ducts and were able to make that repair on the same visit. Excellent, reliable work.
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By Harry C. on 01/08/20
Sean and the whole Bragg team were efficient, friendly, professional, and explained everything clearly. I couldn't have been happier with their service......Harry Chotiner

By Mohsen T. on 12/05/19
Did and excellent job cleaning the heating ducts for me. Very courteous and professional crew. Chance, the head technician, is very nice and more importantly very knowledgeable about his trade. I strongly recommend Bragg Plumbing & Heating.

By Leesa C. on 11/26/19
I cant say enough about the excellent service I received today from Bragg Heating and pluming. I thought this kind of service was becoming a thing of the past. From my am phone call to when the service rep was here to fix my problem. Great work! I will definitely p...
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I cant say enough about the excellent service I received today from Bragg Heating and pluming. I thought this kind of service was becoming a thing of the past. From my am phone call to when the service rep was here to fix my problem. Great work! I will definitely pass the number on and also use them again. Thank You so Much! Leesa
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By Kathleen Burns Phillip F. on 11/26/19
**** was outstanding in every way! **** was very confident, professional and friendly. Thank you for your prompt service after a last minute phone call for help!

By Margo M. on 11/20/19
I highly recommend Bragg Plumbing! Sean was not only prompt but also professional, personable & very informative. He completed the job (new water heater, repaired leaking bathroom faucet & replaced kitchen faucet) sooner than I had anticipated and made sure I was i...
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I highly recommend Bragg Plumbing! Sean was not only prompt but also professional, personable & very informative. He completed the job (new water heater, repaired leaking bathroom faucet & replaced kitchen faucet) sooner than I had anticipated and made sure I was informed about the new items. I will definitely call Bragg Plumbing with any future plumbing needs.
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By Nicole K. on 11/09/19
Third time having Bragg out to our home. First time was for duct cleaning, second to install a thermostat, third for more duct cleaning. This team was Carmen (office), Tracy & D'Andre for service. Carmen went out of her way to communicate about our appointment (on ...
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Third time having Bragg out to our home. First time was for duct cleaning, second to install a thermostat, third for more duct cleaning. This team was Carmen (office), Tracy & D'Andre for service. Carmen went out of her way to communicate about our appointment (on a Saturday no less) and Tracy showed up prepared to do a thorough job. D'Andre was the assistant. They were professional, friendly, polite and left no trace of having been here except satisfied customers. Thanks again Bragg!
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By Sarah C. on 11/08/19
Everyone at Bragg is helpful and efficient. Carmen and Tracy are kind people who care about service. Each job performed by Tracey and the other service people who have worked at my house has been completed neatly and expeditiously and they always leave the site cle...
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Everyone at Bragg is helpful and efficient. Carmen and Tracy are kind people who care about service. Each job performed by Tracey and the other service people who have worked at my house has been completed neatly and expeditiously and they always leave the site clean. I will always call Bragg first for any heating or plumbing issue.
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By Roland Judy G. on 10/19/19
Carmen did her best to schedule our appointment but ran into some snags. Chance was great, as usual, being courteous and taking the time to explain just what he had to do. The only negative thing was the scheduling glitches over two days. However, the system wa...
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Carmen did her best to schedule our appointment but ran into some snags. Chance was great, as usual, being courteous and taking the time to explain just what he had to do. The only negative thing was the scheduling glitches over two days. However, the system was fixed and is operating well. Thank you for the discount that we had received in the mail.
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By Jim R. on 10/08/19
Excellent service from office staff to technician. Price quoted up front; work done promptly and professionally. Highly recommended.

By Sheva F. on 09/28/19
Carmen was fabulous as she accommodated my schedule to get Sean out to me by the next morning and rearranged the schedule a bit to give him ample time to do what was needed. Sean himself was right on time, very thorough, extremely polite and friendly. I highly reco...
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Carmen was fabulous as she accommodated my schedule to get Sean out to me by the next morning and rearranged the schedule a bit to give him ample time to do what was needed. Sean himself was right on time, very thorough, extremely polite and friendly. I highly recommend Braggs, and would absolutely use them again!
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By Fernando V. on 09/27/19
Very professional and on time

By Oliva B. on 09/21/19
Tracy, employee of Bragg Plumbing & Heating, arrived promptly, and professionally informed us of the plumbing problem, solution and cost associated with the work to be done. I will post more when the work is actually completed.

By Linda C. on 09/11/19
I own several properties and have been in search of a plumbing service that I could trust. I finally found them after many years. The office staff is eager to assist and always prompt with return calls. **** *** **** are extremely competent and helpful. They both t...
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I own several properties and have been in search of a plumbing service that I could trust. I finally found them after many years. The office staff is eager to assist and always prompt with return calls. **** *** **** are extremely competent and helpful. They both take time to explain what needs to be done and then do what they say they will do in a timely, professional and economic way. I can't say enough good things about this company. It is such a good feeling to be able to trust a company to do the right thing. Highly recommend without any hesitation.
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By Helen M. on 08/06/19
Always on time, very friendly and conscientious.

By Joanne G. on 07/26/19
I'm totally pleased with the work Shawn & Tracy did with installing my new dispenser. They were very tidy, made doubly sure that everything was done to their satisfaction, and thoroughly cleaned the area when they were done. Cat Hawk was impressed as well ! We both...
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I'm totally pleased with the work Shawn & Tracy did with installing my new dispenser. They were very tidy, made doubly sure that everything was done to their satisfaction, and thoroughly cleaned the area when they were done. Cat Hawk was impressed as well ! We both love the new dispenser (I use it to thin out his wet food). Thanks again, I'l be using you for any plumbing issues I'll have in the future, and refer your company to anyone who asks. My Best, Joanne
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By Diane T. on 06/25/19
Prompt, professional, fair and fixed the problem the first time.
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4153821215

Select any employee to see all their reviews.

Sean
6 Years
Rating:
119 total reviews!
Chance R
5 Years
Rating:
4 total reviews!
Carmen M
Customer Service Rep.
Rating:
(14 total reviews)
John H
Customer Service Rep.
Rating:
(9 total reviews)
Tracy N
Rating:
(3 total reviews)
Todd
29 Years
Rating:
(75 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Bragg Plumbing & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Bragg Plumbing & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Bragg T has a 4.5-Star average rating and a total of 11 total reviews
11 total reviews
By Brent G. on 03/10/16
New furnace & duct installation Chance and his partner did a fantastic job in installing a new furnance and all the "trimmings" (ducts). They arrived on time, worked quickly, cleaned up afterwards, and were extremely polite and professional. I'd recommend them to anyone.

By Dorsey M. on 10/04/15
Bragg Plumbing & Heating was one of three companies I contacted in my quest for a qualified furnace installer. In every aspect this company surpassed the others at the initial meeting with a carefully explained oral and written presentation. During and after instal...
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Bragg Plumbing & Heating was one of three companies I contacted in my quest for a qualified furnace installer. In every aspect this company surpassed the others at the initial meeting with a carefully explained oral and written presentation. During and after installation and duct cleaning/sanitizing they continued to demonstrate their good service and proficiency. I should like to think all of this companys personnel are as professional, expert, courteous, and efficient as the representative with whom I dealt; in fairness, however, that may be expecting more than the norm. Their technician, Chance Rosario, meticulously explained what the company proposed to do and not only fulfilled every aspect of the proposal with expertise and consideration but also met with aplomb a couple of unexpected complications. Based upon this initial relationship, I look forward to working with Bragg again. (I may, however, specifically request that Chance Rosario be the technician assigned to the job!) Bragg Plumbing and Heating has proved itself to be five-star.
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By Abbe S. on 06/09/15
Great emergency service. Bragg is now our first call plumber. Unprecedented GREAT service experience via technician Chance Rosario. Problem: bad water hammer, called my (former) first call plumber, too busy for days, still waiting for the call back from the second ...
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Great emergency service. Bragg is now our first call plumber. Unprecedented GREAT service experience via technician Chance Rosario. Problem: bad water hammer, called my (former) first call plumber, too busy for days, still waiting for the call back from the second plumber, then called Bragg Plumbing on a Saturday at noon needing the fix that day. Chance was promised to us by 5 PM, he arrived, assessed the situation and stablized us for overnight. He then came back the next morning SUNDAY with a helper to deal with my PVC (Pressure Compensation Valve) as well some unexpected pipe issues. Great Price--BELOW Saturday's quote. Great Service! I definitely, with no reservations recommend this company and Chance Rosario. Bragg is now our first call plumber.
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By Steven K. on 02/08/15
Our furnace was acting up so we called Bragg. They came out and our 32 year-old furnace needed replaced. I plugged in a Carbon Monoxide monitor and it went off. I wish I would have shopped even though it was an emergency because after doing some post-installation c...
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Our furnace was acting up so we called Bragg. They came out and our 32 year-old furnace needed replaced. I plugged in a Carbon Monoxide monitor and it went off. I wish I would have shopped even though it was an emergency because after doing some post-installation comparison shopping, I feel like I paid at least a thousand dollars too much. It would be one thing if they did an emergency installation on a Saturday, but we had to wait for the new furnace over the weekend on the coldest weekend of the year (naturally). To be fair, I'd say the workmanship is OK and the installers were friendly enough, but I think they figured I wasn't going to shop it around and threw up a high estimate. My bad for being a trusting soul I guess.
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By Scott A. on 01/10/15
We have a septic system and were having serious backup problems. I found Bragg Plumbing through a Google search and had them come out to check out the problem. The technician who came out, Zach Bautista, figured out the problem we were having within 10 minutes by u...
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We have a septic system and were having serious backup problems. I found Bragg Plumbing through a Google search and had them come out to check out the problem. The technician who came out, Zach Bautista, figured out the problem we were having within 10 minutes by use of a camera inserted in the line. Our septic line to the tank had a 95 blockage caused by root growth! Zach was extremely professional and patient in describing what it would take to fix the problem. I was somewhat shocked by the quote of almost $2200 ($300+ per hour) but we needed the problem fixed! I feel the cost was high but the work done and the way Zach handled the problem alleviated my doubts. Problem solved. If I had more time I would have shopped around to confirm pricing but time was of the essence in getting our drains to work!! I would recommend Bragg Plumbing for a similar problem but would be interested how price competitive they are for "normal" plumbing issues. Zach was professional, knowledgeable, did what he said he would do in a timely manner.
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By Kathleen M. on 09/25/14
Thorough and Timely Chance estimated the job, replaced half the ductwork in my house, cleaned the rest all in one day. That's faster than is would take other companies to prepare an estimate. Great Job!

By Kim J. on 09/02/14
Great job! Chance was the technician that came out to vacuum my air ducts. He was very knowledgeable and professional, showed up on time, and even fixed my kitchen sink while waiting for the vacuum machine to do its work!! Thank you so much! It's not common to find...
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Great job! Chance was the technician that came out to vacuum my air ducts. He was very knowledgeable and professional, showed up on time, and even fixed my kitchen sink while waiting for the vacuum machine to do its work!! Thank you so much! It's not common to find businesses these days who actually care about the customer and not just their checkbook!
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By Lauren K. on 06/15/14
I found THE plumbing company-Bragg Plumbing. Bragg plumbing will now be my number one plumbing company. I didn't know who to call to fix a bad leak and I called another company in Santa Rosa and the estimate was outrageous. I let it leak. I saved up some money and ...
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I found THE plumbing company-Bragg Plumbing. Bragg plumbing will now be my number one plumbing company. I didn't know who to call to fix a bad leak and I called another company in Santa Rosa and the estimate was outrageous. I let it leak. I saved up some money and then called Bragg Plumbing. Their estimate was half of what this other company quoted. Not only that, Chase did a great job, was on time and fixed it fast. Great plumber and great company. I will call them first from now on not only for plumbing, but Chase says he does heating and air conditioning too.
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By Cindy M. on 11/04/13
Definitely reliable and fair I have had the help of Bragg Plumbing for a number of years. Most recently a couple of weeks ago regarding my heater. Zac was the person who helped me. He was patient in explaining what needed to be done soon and in the near future and ...
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Definitely reliable and fair I have had the help of Bragg Plumbing for a number of years. Most recently a couple of weeks ago regarding my heater. Zac was the person who helped me. He was patient in explaining what needed to be done soon and in the near future and explained the cost completely. He took his time, professionally explaining and answering my questions. I have recommended Bragg to my daughter and her husband and to my friends. I intend on hiring Bragg to install my new heater.
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By Susan A. on 09/27/13
They responded quickly to a request for emergency service. They worked methodically to diagnose the problem and took care of it. Efficient, professional, courteous; completely trustworthy. I will always call Bragg for any plumbing problem.

By Kristi B. on 01/03/13
Estimate extremely high, feel cheated out of $49 service fee When my water heater started leaking, I called Bragg plumbing because they are local to Sonoma County and I much prefer to use local service providers to the Big Box stores. However, when the estimate to ...
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Estimate extremely high, feel cheated out of $49 service fee When my water heater started leaking, I called Bragg plumbing because they are local to Sonoma County and I much prefer to use local service providers to the Big Box stores. However, when the estimate to replace the heater and remove the old one came to $2040, I was shocked! I paid the $49 fee for the estimate (ouch!) and sent the Bragg representative on his way. Lowe's is doing the job for $1,194. Report an Issue Comments Sorry that you were not happy with our estimate. I will refund your $49 fee. Please note that the water heater price quoted was higher than normal because of required code work and the water heater was a non standard size which costs more for us to acquire. Please give me a call if you have questions. John Bragg Plumbing & Heating commented on 01/04/2013
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