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By Helen M. on 08/06/19
Always on time, very friendly and conscientious.

By Joanne G. on 07/26/19
I'm totally pleased with the work Shawn & Tracy did with installing my new dispenser. They were very tidy, made doubly sure that everything was done to their satisfaction, and thoroughly cleaned the area when they were done. Cat Hawk was impressed as well ! We both...
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I'm totally pleased with the work Shawn & Tracy did with installing my new dispenser. They were very tidy, made doubly sure that everything was done to their satisfaction, and thoroughly cleaned the area when they were done. Cat Hawk was impressed as well ! We both love the new dispenser (I use it to thin out his wet food). Thanks again, I'l be using you for any plumbing issues I'll have in the future, and refer your company to anyone who asks. My Best, Joanne
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By Diane T. on 06/25/19
Prompt, professional, fair and fixed the problem the first time.

By Cathryn F. on 06/20/19
Very kind.

By Catherine B. on 06/10/19
Quickly fixed the issue!

By Ana H. on 04/19/19
Sean did an excellent job for us. He is very professional and explained what he was doing. We would be happy to see him again.

By Rick H. on 03/06/19
**** from Bragg Plumbing came out to install a customer supplied toilet. Initially he and his manager ****, talked me out of using that particular model stating in would be a very pricey install and due to the nature of the equipment, might be damaged if we needed ...
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**** from Bragg Plumbing came out to install a customer supplied toilet. Initially he and his manager ****, talked me out of using that particular model stating in would be a very pricey install and due to the nature of the equipment, might be damaged if we needed to snake it down the road. Offered an alternative and I picked it up the next day. **** came back out and installed it very quickly, cleanly and efficiently. He was great to work with and I asked him about another job. He set me up with an estimate and a date right on the spot. Very pleased with the service.
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By Barbara L. on 01/23/19
I sent some version of this already. Didn't you get it? Sean was the best. Knew what he was doing. Fixed the problem promptly. A friendly, good natured person. I'd be back to him in a flash.

By Steve R. on 01/22/19
I worked with Sean and Lloyd to install an all new heater. They were very polite, efficient, clean and on time. They made sure I was aware of what was occurring at all times and the response time from having a failing, 45 year old heater and installing a new one in...
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I worked with Sean and Lloyd to install an all new heater. They were very polite, efficient, clean and on time. They made sure I was aware of what was occurring at all times and the response time from having a failing, 45 year old heater and installing a new one in the middle of winter was 3 days and 2 of the days were the weekend. Job Well Done....... 5 Stars ++ rating.
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By Mike B. on 01/07/19
Excellent technology for quick and good cleaning of air ducts. Trained efficient guys.

By Karen M. on 12/17/18
Todd responded to our house in Novato to fix our old outdated heater. He found it should be replaced and gave us a quote immediately. I called him one month later wanting to replace our heater with a 95% one. He completed the job within one week, was friendly, ef...
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Todd responded to our house in Novato to fix our old outdated heater. He found it should be replaced and gave us a quote immediately. I called him one month later wanting to replace our heater with a 95% one. He completed the job within one week, was friendly, efficient, responsive and explained all details. Bragg plumbing is highly recommended.
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By Ronnie P. on 11/21/18
They arrive early than scheduled appt. Sean is excellent handyman. Thank you for fixing our water heater

By Lee J. on 11/16/18
Excellent professional service. Also, very helpful advice.

By Helen L. on 11/16/18
I needed service quickly and Bragg was able to get someone to me within an hour. The technician (Sean I think his name was) was knowledgeable, courteous and very professional. He solved/fixed the problem quickly and did a few other things that I hadn't thought ab...
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I needed service quickly and Bragg was able to get someone to me within an hour. The technician (Sean I think his name was) was knowledgeable, courteous and very professional. He solved/fixed the problem quickly and did a few other things that I hadn't thought about related to the furnace issue I had called about. Great service!
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By Frank Mary D. on 10/20/18
**** and **** installed two new furnaces at our home. They were efficient and courteous. Work was begun and finished in the predicted time. Our continued use of the services of Bragg Plumbing and Heating has been very satisfying. Projects such as the one described ...
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**** and **** installed two new furnaces at our home. They were efficient and courteous. Work was begun and finished in the predicted time. Our continued use of the services of Bragg Plumbing and Heating has been very satisfying. Projects such as the one described here are never inexpensive, but we believe the price was fair.
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By Greg R. on 09/05/18
I don't like writing bad reviews but I feel like I should given the circumstances. I had a water heater installed by this company, and less than a month later it comes to my attention that water is leaking from the water heater closet. The Plumber who did the ins...
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I don't like writing bad reviews but I feel like I should given the circumstances. I had a water heater installed by this company, and less than a month later it comes to my attention that water is leaking from the water heater closet. The Plumber who did the installation comes back and tells me that the problem isn't the water heater (and therefore not covered in the warranty), the leak is from the pipe behind it, and it will be a major job to fix which will take 2 plumbers, involve going under the house, and cost more than the initial water-heater installation. I had a different plumbing company come by and do the job (for much less expensive) and it turned out to, in fact, be a quick job (less than 2 hours and did not require going under the house), and after looking at where the leak was, the plumber told me that he believes the person who installed the water heater (Bragg plumbing) had inadvertently pinched the water supply line when installing the water heater, causing the leak in the first place. So basically: Expensive water heater installation that created a separate issue that Bragg Plumbing wanted more money to come fix.
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By Ana H. on 08/12/18
Todd was very professional and did an outstanding job.

By Patty R. on 07/26/18
Todd was great. He was professional took time to explain What my problem was. Next time I have a problem I Certainly will be calling them:-)

By Brooke A. on 07/16/18
Great service. Gets the job done. Personable and very friendly. Brooke A.

By Lara p. on 07/11/18
Excellent service
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Select any employee to see all their reviews.

Sean
6 Years
Rating:
111 total reviews!
Chance R
5 Years
Rating:
2 total reviews!
Carmen M
Customer Service Rep.
Rating:Just Launched
Todd
29 Years
Rating:
(71 total reviews)
Bragg T
Rating:
(11 total reviews)
Tracy N
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Bragg Plumbing & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Bragg Plumbing & Heating. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Bragg T has a 4.5-Star average rating and a total of 11 total reviews
11 total reviews
By Brent G. on 03/10/16
New furnace & duct installation Chance and his partner did a fantastic job in installing a new furnance and all the "trimmings" (ducts). They arrived on time, worked quickly, cleaned up afterwards, and were extremely polite and professional. I'd recommend them to anyone.

By Dorsey M. on 10/04/15
Bragg Plumbing & Heating was one of three companies I contacted in my quest for a qualified furnace installer. In every aspect this company surpassed the others at the initial meeting with a carefully explained oral and written presentation. During and after instal...
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Bragg Plumbing & Heating was one of three companies I contacted in my quest for a qualified furnace installer. In every aspect this company surpassed the others at the initial meeting with a carefully explained oral and written presentation. During and after installation and duct cleaning/sanitizing they continued to demonstrate their good service and proficiency. I should like to think all of this companys personnel are as professional, expert, courteous, and efficient as the representative with whom I dealt; in fairness, however, that may be expecting more than the norm. Their technician, Chance Rosario, meticulously explained what the company proposed to do and not only fulfilled every aspect of the proposal with expertise and consideration but also met with aplomb a couple of unexpected complications. Based upon this initial relationship, I look forward to working with Bragg again. (I may, however, specifically request that Chance Rosario be the technician assigned to the job!) Bragg Plumbing and Heating has proved itself to be five-star.
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By Abbe S. on 06/09/15
Great emergency service. Bragg is now our first call plumber. Unprecedented GREAT service experience via technician Chance Rosario. Problem: bad water hammer, called my (former) first call plumber, too busy for days, still waiting for the call back from the second ...
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Great emergency service. Bragg is now our first call plumber. Unprecedented GREAT service experience via technician Chance Rosario. Problem: bad water hammer, called my (former) first call plumber, too busy for days, still waiting for the call back from the second plumber, then called Bragg Plumbing on a Saturday at noon needing the fix that day. Chance was promised to us by 5 PM, he arrived, assessed the situation and stablized us for overnight. He then came back the next morning SUNDAY with a helper to deal with my PVC (Pressure Compensation Valve) as well some unexpected pipe issues. Great Price--BELOW Saturday's quote. Great Service! I definitely, with no reservations recommend this company and Chance Rosario. Bragg is now our first call plumber.
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By Steven K. on 02/08/15
Our furnace was acting up so we called Bragg. They came out and our 32 year-old furnace needed replaced. I plugged in a Carbon Monoxide monitor and it went off. I wish I would have shopped even though it was an emergency because after doing some post-installation c...
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Our furnace was acting up so we called Bragg. They came out and our 32 year-old furnace needed replaced. I plugged in a Carbon Monoxide monitor and it went off. I wish I would have shopped even though it was an emergency because after doing some post-installation comparison shopping, I feel like I paid at least a thousand dollars too much. It would be one thing if they did an emergency installation on a Saturday, but we had to wait for the new furnace over the weekend on the coldest weekend of the year (naturally). To be fair, I'd say the workmanship is OK and the installers were friendly enough, but I think they figured I wasn't going to shop it around and threw up a high estimate. My bad for being a trusting soul I guess.
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By Scott A. on 01/10/15
We have a septic system and were having serious backup problems. I found Bragg Plumbing through a Google search and had them come out to check out the problem. The technician who came out, Zach Bautista, figured out the problem we were having within 10 minutes by u...
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We have a septic system and were having serious backup problems. I found Bragg Plumbing through a Google search and had them come out to check out the problem. The technician who came out, Zach Bautista, figured out the problem we were having within 10 minutes by use of a camera inserted in the line. Our septic line to the tank had a 95 blockage caused by root growth! Zach was extremely professional and patient in describing what it would take to fix the problem. I was somewhat shocked by the quote of almost $2200 ($300+ per hour) but we needed the problem fixed! I feel the cost was high but the work done and the way Zach handled the problem alleviated my doubts. Problem solved. If I had more time I would have shopped around to confirm pricing but time was of the essence in getting our drains to work!! I would recommend Bragg Plumbing for a similar problem but would be interested how price competitive they are for "normal" plumbing issues. Zach was professional, knowledgeable, did what he said he would do in a timely manner.
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By Kathleen M. on 09/25/14
Thorough and Timely Chance estimated the job, replaced half the ductwork in my house, cleaned the rest all in one day. That's faster than is would take other companies to prepare an estimate. Great Job!

By Kim J. on 09/02/14
Great job! Chance was the technician that came out to vacuum my air ducts. He was very knowledgeable and professional, showed up on time, and even fixed my kitchen sink while waiting for the vacuum machine to do its work!! Thank you so much! It's not common to find...
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Great job! Chance was the technician that came out to vacuum my air ducts. He was very knowledgeable and professional, showed up on time, and even fixed my kitchen sink while waiting for the vacuum machine to do its work!! Thank you so much! It's not common to find businesses these days who actually care about the customer and not just their checkbook!
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By Lauren K. on 06/15/14
I found THE plumbing company-Bragg Plumbing. Bragg plumbing will now be my number one plumbing company. I didn't know who to call to fix a bad leak and I called another company in Santa Rosa and the estimate was outrageous. I let it leak. I saved up some money and ...
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I found THE plumbing company-Bragg Plumbing. Bragg plumbing will now be my number one plumbing company. I didn't know who to call to fix a bad leak and I called another company in Santa Rosa and the estimate was outrageous. I let it leak. I saved up some money and then called Bragg Plumbing. Their estimate was half of what this other company quoted. Not only that, Chase did a great job, was on time and fixed it fast. Great plumber and great company. I will call them first from now on not only for plumbing, but Chase says he does heating and air conditioning too.
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By Cindy M. on 11/04/13
Definitely reliable and fair I have had the help of Bragg Plumbing for a number of years. Most recently a couple of weeks ago regarding my heater. Zac was the person who helped me. He was patient in explaining what needed to be done soon and in the near future and ...
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Definitely reliable and fair I have had the help of Bragg Plumbing for a number of years. Most recently a couple of weeks ago regarding my heater. Zac was the person who helped me. He was patient in explaining what needed to be done soon and in the near future and explained the cost completely. He took his time, professionally explaining and answering my questions. I have recommended Bragg to my daughter and her husband and to my friends. I intend on hiring Bragg to install my new heater.
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By Susan A. on 09/27/13
They responded quickly to a request for emergency service. They worked methodically to diagnose the problem and took care of it. Efficient, professional, courteous; completely trustworthy. I will always call Bragg for any plumbing problem.

By Kristi B. on 01/03/13
Estimate extremely high, feel cheated out of $49 service fee When my water heater started leaking, I called Bragg plumbing because they are local to Sonoma County and I much prefer to use local service providers to the Big Box stores. However, when the estimate to ...
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Estimate extremely high, feel cheated out of $49 service fee When my water heater started leaking, I called Bragg plumbing because they are local to Sonoma County and I much prefer to use local service providers to the Big Box stores. However, when the estimate to replace the heater and remove the old one came to $2040, I was shocked! I paid the $49 fee for the estimate (ouch!) and sent the Bragg representative on his way. Lowe's is doing the job for $1,194. Report an Issue Comments Sorry that you were not happy with our estimate. I will refund your $49 fee. Please note that the water heater price quoted was higher than normal because of required code work and the water heater was a non standard size which costs more for us to acquire. Please give me a call if you have questions. John Bragg Plumbing & Heating commented on 01/04/2013
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