I called for a second opinion about my air conditioner. I was pleasantly surprised when I was told that Chase could be at my home within an hour. He was - and masked! After checking with the manufacturers technical representative, he assured me the system need a replacement part. I had been told that from the first vendor I talked with and was told it would take 9 weeks for the part to arrive. Instead, Chase searched for the part on-line, located it, showed me the website, I ordered it and should arrive within 1 week. He said, "Just call me and I'll be back to install it!" Superb service all around!
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Chance and his crew came to fix our recently purchased air conditioner after another company, who originally installed the unit, said there was nothing wrong-the unit was not producing cold air and was making unusual, loud noises. Chance and crew quickly diagnosed installation problems and corrected them. Within several the unit was working perfectly. They did an outstanding job which we greatly appreciate.
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My 22 year old water died on Monday, I called Bragg, spoke to John, the owner who arranged to have one of his staff come out that afternoon. **** arrived, we discussed options, I made the decision to replace the old water heater. **** ordered everything for delivery the next day. I was given a time frame for the work to begin, **** arrived as promised, started the work and discovered that the new, replacement water heater was defective. He was able to upgrade the heater based on his suppliers mistake. While I don’t think they are the “cheapest “, they are what’s most important to me: local, independent, professional, clean and dependable. I would highly recommend Bragg.
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Bragg Plumbing contacts at all points were outstanding. The appointment was booked immediately, service person Sean was on time, had to order a part, returned when promised & completed the work efficiently & quickly. The best experience with a plumber I have ever had! Thanks to all.
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We had a furnace out and just blowing cold air. Carmen got an appointment set up immediately, and Sean was at our place in less than an hour. OK, maybe not too much work on during "shelter in place"...but another company I called couldn't schedule us right away and never got back to us even after Bragg had come, made the repair, and left. Sean fixed the problem quickly, and the bill was reasonable. Everyone was super polite, and the whole process was done in under 2 hours from my first call to them. That's the way things should work when you need a service provider!
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When I called it went to voicemail left a message hung up and my phone beeps and it is from ****** letting me know she was on another call and would get back to me soon She called me a minute later and I had a tec here in an hour **** took 5 minutes to let us know what the problem was These guys rock
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Bragg Plumbing responded to my request for promptly, provided their quote, and was able to schedule the work very quickly. They arrived (almost) on time and did all the work in less time than they estimated. In addition, they found an additional problem with the air ducts and were able to make that repair on the same visit. Excellent, reliable work.
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I cant say enough about the excellent service I received today from Bragg Heating and pluming. I thought this kind of service was becoming a thing of the past. From my am phone call to when the service rep was here to fix my problem. Great work! I will definitely pass the number on and also use them again. Thank You so Much! Leesa
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