I cant say enough about the excellent service I received today from Bragg Heating and pluming. I thought this kind of service was becoming a thing of the past. From my am phone call to when the service rep was here to fix my problem. Great work! I will definitely pass the number on and also use them again. Thank You so Much! Leesa
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Third time having Bragg out to our home. First time was for duct cleaning, second to install a thermostat, third for more duct cleaning. This team was Carmen (office), Tracy & D'Andre for service. Carmen went out of her way to communicate about our appointment (on a Saturday no less) and Tracy showed up prepared to do a thorough job. D'Andre was the assistant. They were professional, friendly, polite and left no trace of having been here except satisfied customers. Thanks again Bragg!
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Carmen did her best to schedule our appointment but ran into some snags. Chance was great, as usual, being courteous and taking the time to explain just what he had to do. The only negative thing was the scheduling glitches over two days. However, the system was fixed and is operating well. Thank you for the discount that we had received in the mail.
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Carmen was fabulous as she accommodated my schedule to get Sean out to me by the next morning and rearranged the schedule a bit to give him ample time to do what was needed. Sean himself was right on time, very thorough, extremely polite and friendly. I highly recommend Braggs, and would absolutely use them again!
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I own several properties and have been in search of a plumbing service that I could trust. I finally found them after many years. The office staff is eager to assist and always prompt with return calls. **** *** **** are extremely competent and helpful. They both take time to explain what needs to be done and then do what they say they will do in a timely, professional and economic way. I can't say enough good things about this company. It is such a good feeling to be able to trust a company to do the right thing. Highly recommend without any hesitation.
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I'm totally pleased with the work Shawn & Tracy did with installing my new dispenser. They were very tidy, made doubly sure that everything was done to their satisfaction, and thoroughly cleaned the area when they were done. Cat Hawk was impressed as well ! We both love the new dispenser (I use it to thin out his wet food). Thanks again, I'l be using you for any plumbing issues I'll have in the future, and refer your company to anyone who asks. My Best, Joanne
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**** from Bragg Plumbing came out to install a customer supplied toilet. Initially he and his manager ****, talked me out of using that particular model stating in would be a very pricey install and due to the nature of the equipment, might be damaged if we needed to snake it down the road. Offered an alternative and I picked it up the next day. **** came back out and installed it very quickly, cleanly and efficiently. He was great to work with and I asked him about another job. He set me up with an estimate and a date right on the spot. Very pleased with the service.
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I worked with Sean and Lloyd to install an all new heater. They were very polite, efficient, clean and on time. They made sure I was aware of what was occurring at all times and the response time from having a failing, 45 year old heater and installing a new one in the middle of winter was 3 days and 2 of the days were the weekend. Job Well Done....... 5 Stars ++ rating.
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Todd responded to our house in Novato to fix our old outdated heater. He found it should be replaced and gave us a quote immediately. I called him one month later wanting to replace our heater with a 95% one. He completed the job within one week, was friendly, efficient, responsive and explained all details. Bragg plumbing is highly recommended.
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