My 22 year old water died on Monday, I called Bragg, spoke to John, the owner who arranged to have one of his staff come out that afternoon. **** arrived, we discussed options, I made the decision to replace the old water heater. **** ordered everything for delivery the next day. I was given a time frame for the work to begin, **** arrived as promised, started the work and discovered that the new, replacement water heater was defective. He was able to upgrade the heater based on his suppliers mistake. While I don’t think they are the “cheapest “, they are what’s most important to me: local, independent, professional, clean and dependable. I would highly recommend Bragg.
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Bragg Plumbing contacts at all points were outstanding. The appointment was booked immediately, service person Sean was on time, had to order a part, returned when promised & completed the work efficiently & quickly. The best experience with a plumber I have ever had! Thanks to all.
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We had a furnace out and just blowing cold air. Carmen got an appointment set up immediately, and Sean was at our place in less than an hour. OK, maybe not too much work on during "shelter in place"...but another company I called couldn't schedule us right away and never got back to us even after Bragg had come, made the repair, and left. Sean fixed the problem quickly, and the bill was reasonable. Everyone was super polite, and the whole process was done in under 2 hours from my first call to them. That's the way things should work when you need a service provider!
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When I called it went to voicemail left a message hung up and my phone beeps and it is from ****** letting me know she was on another call and would get back to me soon She called me a minute later and I had a tec here in an hour **** took 5 minutes to let us know what the problem was These guys rock
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Bragg Plumbing responded to my request for promptly, provided their quote, and was able to schedule the work very quickly. They arrived (almost) on time and did all the work in less time than they estimated. In addition, they found an additional problem with the air ducts and were able to make that repair on the same visit. Excellent, reliable work.
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I cant say enough about the excellent service I received today from Bragg Heating and pluming. I thought this kind of service was becoming a thing of the past. From my am phone call to when the service rep was here to fix my problem. Great work! I will definitely pass the number on and also use them again. Thank You so Much! Leesa
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I highly recommend Bragg Plumbing! Sean was not only prompt but also professional, personable & very informative. He completed the job (new water heater, repaired leaking bathroom faucet & replaced kitchen faucet) sooner than I had anticipated and made sure I was informed about the new items. I will definitely call Bragg Plumbing with any future plumbing needs.
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Third time having Bragg out to our home. First time was for duct cleaning, second to install a thermostat, third for more duct cleaning. This team was Carmen (office), Tracy & D'Andre for service. Carmen went out of her way to communicate about our appointment (on a Saturday no less) and Tracy showed up prepared to do a thorough job. D'Andre was the assistant. They were professional, friendly, polite and left no trace of having been here except satisfied customers. Thanks again Bragg!
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