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(845) 297-5580
By Hugo A. on 02/18/20
Flexible with scheduling and very prompt. Fair pricing and great customer service. Going to upgrade to the 24/7 protection plan.

By William Preston (. on 02/18/20
First service man complained because we have a crawl space. Although he cleaned a part the next day our heat did not kick on again. A different service man came and cleaned a different part. The heat stayed on the next 2 weeks as we waited for the scheduled cleani...
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First service man complained because we have a crawl space. Although he cleaned a part the next day our heat did not kick on again. A different service man came and cleaned a different part. The heat stayed on the next 2 weeks as we waited for the scheduled cleaning. Turned out first service man came to do the cleaning. He complained the stating "if I knew I was coming back here I would have called out sick"
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By JEAN MARIE K. on 02/16/20
Service was great service man was very knowledgeable, very friendly

By SARA S. on 02/16/20
Excellent service. They come in get the job done and no clean up to do. Kind and courteous always.i have been using bottini 14 years and still a satisfied customer.

By James Uszenski (. on 02/14/20
Very nice repair man.

By Lamont T. on 02/14/20
There Driver showed up on time and with a pleasant evening greeting. He solved the heating problem very quickly and got the system up and running. Very Happy with the service.

By SUSAN G. on 02/14/20
The tech's name on the service sheet starts with CHR but I can not read the rest. He was courteous and diagnosed the problem quickly. Then he spent the time to make sure the problem was fixed. He explained everything to me and told me what to look for if the proble...
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The tech's name on the service sheet starts with CHR but I can not read the rest. He was courteous and diagnosed the problem quickly. Then he spent the time to make sure the problem was fixed. He explained everything to me and told me what to look for if the problem recurred. I was very pleased with his service.
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By Hussein Sarangi (. on 02/11/20
John Hughes was great opening a second account for me with a great price. Very professional and straightforward. I would recommend to at least talk to Bottini before signing up with someone else.

By GUS M. on 02/06/20
Serve the customer on time, I have a tank-monitor and they still let me run out of fuel,that sucks. I done with Bottini Fuel

By JOANNE PRIMAROLO (. on 02/04/20
I've been a customer for many years and had an issue with my gas fireplace. Three employees came out trying to help me with it (they don't work on them). I had the pleasure of meeting Joey, Jerry and Joe on separate occasions and after ordered the parts (the com...
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I've been a customer for many years and had an issue with my gas fireplace. Three employees came out trying to help me with it (they don't work on them). I had the pleasure of meeting Joey, Jerry and Joe on separate occasions and after ordered the parts (the company wouldn't sell them to Bottini) it is now working. I appreciate their help- I couldn't get anyone to look at it. Thank you so much. These three guys were very polite and patient. Joanne Primarolo
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By Gary Armida (. on 02/04/20
Bottini has continuously provided competitive pricing, excellent technical service and excellent customer service. We just had our annual boiler service completed and the technician (Joel) was efficient, thorough, and informative regarding the state of our boiler. ...
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Bottini has continuously provided competitive pricing, excellent technical service and excellent customer service. We just had our annual boiler service completed and the technician (Joel) was efficient, thorough, and informative regarding the state of our boiler. I highly recommend Bottini Fuel.
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By Jacquelyn Appeldorn (. on 02/04/20
We had to deal with an oil burner repair from out of town and the staff who helped us, from phone staff tot he service tech, were helpful, responsive and resolved the issue within 24 hours. Well done.

By John Cornell (. on 01/31/20
Never materialized. Was led to believe, over several phone calls, I would have a late-day tuneup. Driver claims to have called, but I have no message or call attempts logged in my phone. At this stage we’ll do an end of season tuneup since we can’t get another ...
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Never materialized. Was led to believe, over several phone calls, I would have a late-day tuneup. Driver claims to have called, but I have no message or call attempts logged in my phone. At this stage we’ll do an end of season tuneup since we can’t get another appointment any earlier.
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By Connie H. on 01/31/20
We had a strange smell coming from our furnace. Bottini promptly sent someone to service it, and they did an excellent job! Problem solved!

By Paul & Sheryl Vomaska (. on 01/31/20
Very professional and courteous service man. He was neat and left the area clean.

By ALLAN ZEOLI(C) (. on 01/31/20
Recently needed service, tech on time and repair accomplished.

By Mitchell B. on 01/30/20
There response to emergencies needs major improvement. I placed a call around 7:00PM they called me back at 2:00 AM. When they can they did a very fast look and said there was no problem. It turns out that they have not clean my system for two years. I have been wi...
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There response to emergencies needs major improvement. I placed a call around 7:00PM they called me back at 2:00 AM. When they can they did a very fast look and said there was no problem. It turns out that they have not clean my system for two years. I have been with them a long time and their service is going down hill. My old company use to send us a post card reminding us to schedule our cleaning. Bottini could lean from them before I switch back to them.
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By Michael Wright (. on 01/29/20
Great service from Bottini. Both Victor and Kyle provided excellent maintenance service. They have the replacement parts right on their trucks. No need to special order them and wait 3 weeks.

By Michael Wright (. on 01/29/20
Excellent service from Victor and

By Matthew & Kelly L. on 01/28/20
Great service
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