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By J. L. on 12/26/18
Garret is very professional, thoroughly explains the service being provided, and is extremely pleasant to work with. I will most definitely request him for my next tune-up or service!

By Dave Shatrowsky on 12/19/18
If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work incl...
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If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work including changing service entrance to evaporating coil to make future work easier. A week later Tom S. stopped in for a quality assurance check and performed a thorough recheck of the new system. My phone calls to their main office always handled promptly:) I made the correct decision going with Boothe's!Thanks to the whole team.
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By Judith S. on 12/03/18
(no comment)

By Christine W. on 11/27/18
Josh arrived promptly and he provided a detailed explanation of the service he provided as well as explained the benefits of Boothe's Comfort club. In addition, Josh exhibited exemplary customer service.

By Jennie on 11/12/18
I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to g...
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I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to get the problem resolved. Chadd W. will get the job done right while being considerate of your house. He put down drop clothes and towels to protect my house and minimize any possible mess. Thank you Chadd W. for the great work!
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By Philip Kenyon on 10/26/18
Bernie was respectful, and took his time to ensure we understood everything he was doing, what was needed and why.

By Suzanne M on 10/14/18
Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been...
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Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been in 50 years +.Thank you Mike,have a great anniversary with your wife !
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By Jason Deese on 10/09/18
Josh was great. he explained everything he was doing. He answered all my questions.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Kayla N. on 10/04/18
We are so grateful to Francis Russell and Boothe's for helping us out with our AC. He was super friendly and truly seemed to have our best interest at heart, not trying to rack the bills on us. We will give Francis a call next time we are in need because he was awesome! Thank you!

By American Surgical A. on 10/04/18
Excellent Service! Guy was knowledgeable, courteous, polite, efficient, and very helpful. Thanks Guy...

By Eddie W. on 10/03/18
Bernie Hurt and Garret did an outstanding job installing my replacement AprilAire humidifier. I am a very inquisitive person. Bernie and Garret answered all my questions accurately and convincingly. I am a happy customer.

By Charles M. on 10/03/18
David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the ...
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David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the duct system he was able to locate two dampers unbeknownst to me . He found that one was completely closed and there laid the problem. After opening the dumper and adjusted the other, he came back into the house and used the hand handled devise again to verified that the whole house was now receiving the proper amount of air flow. The problem was determined very quickly by David because of the knowledge he brings to the job.. David even put on shoe covers before he came into the house! That really impressed me! Thanks Boothe's HVAC for employing such knowledgeable, friendly and courteous employees.
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By John N. on 10/02/18
Josh was polite courteous and professional. Made great recommendations and took the time to discuss different scenarios. I understood what he was saying because he didn't talk or describe things with a lot of technical jargon. He made sure I understood what he m...
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Josh was polite courteous and professional. Made great recommendations and took the time to discuss different scenarios. I understood what he was saying because he didn't talk or describe things with a lot of technical jargon. He made sure I understood what he meant but at the same time didn't make me feel talked down too or stupid if I didn't understand something. Great Job Josh!! I appreciate everything you did for my family and I and I apologize for not getting this in sooner. Keep up the outstanding job.
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By Philippe P. on 09/17/18
Polite, knowledgeable, patient. Answered all my questions. Was thorough in the inspection of my AC system and was able to troubleshoot quickly.

By John D. on 09/13/18
To me it was hot as hell & very sticky Ben took a short time to diagnose & fixed the problem now I'm a cool & very happy camper FANTASTIC JOB BEN

By Aaron P. on 09/12/18
Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once comi...
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Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once coming in without first putting on his boot covers, and with the rain and mud we have had recently this was very important. We have dogs and Bernie was always aware of them, making sure the backyard gate was closed and secure and not allowing them to get into the basement. Thank you Bernie for a job well done.
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By Julie L. on 09/07/18
I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left fr...
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I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left from our after hours emergency call! Not only did he fix my unit without having to order parts as previously told by another company, he took me to the unit and showed me what was wrong and why it was not working. He was very professional the entire time. I've found my new A/C company for maintenance and everything in between. Thanks Francis and thanks Boothe's for creating such a high ethical standard! I've been without A/C for a week because I've been a loyal client to my other company and wanted to give them opportunity to fix it; there are times when you must cut the cord and go with the best or it will cost you dearly in the end.
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By Cynthia W. on 09/04/18
Ben was honest, friendly and went through everything from the simplest to the most complex to try and fix our issue. He explained everything to us and gave us helpful advice/
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Select any employee to see all their reviews.

Francis R
5 Years
Rating:
150 total reviews!
Bernie H
Rating:
142 total reviews!
Team B
Customer Service Rep.
Rating:
(30 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Guy M
Rating:
(47 total reviews)
Jason H
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Boothe's Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Shawn R has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
23 total reviews
By Bernard M. on 08/06/18
Shawn and crew installed a Daikin Unit today on our Patio for Air/Heat.The installation was perfect. He took his time to explain the installation and the operation of the unit. My wife and I could not be more pleased with the professionalism and quality service.

By Doley on 08/06/18
(no comment)

By MaryAnn Springer on 03/15/18
Shawn was knowledgeable and very courteous. He showed concern and did all he could to get my heating back during a cold weather period. I was pleased with Shawn’s work on my furnace.

By John W. on 12/16/17
Outstanding service by Shawn. All my experience with everyone at Boothe's has been 100% outstanding

By william a. on 12/07/17
Called Boothes after a different cut rate company (warranty company) came and serviced my unit. Shawn showed up and right away made us feel that we were in good hands. Shawn explained everything about the unit and that what could be causing my issues. He found that...
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Called Boothes after a different cut rate company (warranty company) came and serviced my unit. Shawn showed up and right away made us feel that we were in good hands. Shawn explained everything about the unit and that what could be causing my issues. He found that the previous company had taken new parts off my new unit and installed old parts that were part of my new unit (shocker). He got the correct parts and had us back up and running. He was extremely knowledgeable, friendly and helpful, so much that I signed up to join Boothes Comfort Club even with a home warranty that I can't use Boothes for. I have known the quility of work for many years and and I will never use anybody else. Outstanding company and community supporter.
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By Amy and Chris S. on 11/21/17
Respectful, knowledgeable and friendly staff. They were able to add us to the schedule without hesitation. Great customer service! Thanks Ian, Ronnie, Wayne, Adam and Shawn.

By Stephen w. on 11/11/17
Shawn was the most polite and courteous technicians we have ever met. Super friendly and good work too. A pleasure to meet someone that actually seems to love their job.

By Theresa L. on 08/15/17
I was very pleased with the work performed by Shawn on his visit last week. He arrived on time, was pleasant , respectful and courteous. He had educated responses to any questions I asked and took his time to thoroughly check the entire HVAC system - even fixing so...
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I was very pleased with the work performed by Shawn on his visit last week. He arrived on time, was pleasant , respectful and courteous. He had educated responses to any questions I asked and took his time to thoroughly check the entire HVAC system - even fixing some worn out toggles while changing a filter. Thank you Boothe's for doing things the good ole fashion way -the right way! Theresa L.
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By Claudia T. on 08/07/17
My a/c-furnace unit was leaking. I called my regular repair company this morning and was transferred to Boothe's! What a stroke of luck. They took the information and told me the service tech would be out today! Within an hour, I got a call that the tech (Shawn) wa...
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My a/c-furnace unit was leaking. I called my regular repair company this morning and was transferred to Boothe's! What a stroke of luck. They took the information and told me the service tech would be out today! Within an hour, I got a call that the tech (Shawn) was on his way! He was so personable and professional (he even liked the dogs!). He assessed the situation, fixed the problem and went over all the options available. I couldn't have asked for anything else! I would highly recommend Boothe's. It was such a pleasant experience. Thank you!!!!
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By Amber E. on 08/04/17
I had another company come out twice with no resolution. Then I called Boothe's. Shawn arrived and immediately spotted the problem. He was courteous, and respectful of my property. He was knowledeble, fixed the problem and thoroughly inspected everything to make su...
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I had another company come out twice with no resolution. Then I called Boothe's. Shawn arrived and immediately spotted the problem. He was courteous, and respectful of my property. He was knowledeble, fixed the problem and thoroughly inspected everything to make sure there will be no future issues. He went above and beyond in providing reassurance, explaining things and answering all my questions.
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By Annette S. on 07/28/17
Shawn was wonderful. He was very friendly, He explained everything he was doing and why. He kept us informed in person and by phone. He came when he said he would. He did great work and was a true pleasure. He is an employers dream come true when it comes to great service.

By Rico H. on 07/23/17
(no comment)

By Terry Duggan on 07/18/17
Shawn was extremely courteous, respectful, and efficient. He identified the problem quickly and explained everything. Great service technician!

By Terry S. on 07/12/17
Shawn & Garrett came to my house for a yearly routine check of our house air conditioning system on Monday July 10th. Both of these young men were very personable, highly professional, very knowledgeable, and excellent representatives of your company. They were on ...
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Shawn & Garrett came to my house for a yearly routine check of our house air conditioning system on Monday July 10th. Both of these young men were very personable, highly professional, very knowledgeable, and excellent representatives of your company. They were on time and worked very hard. I really enjoyed having them in my home.
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By Mike S. on 07/07/17
Had AC service on two units today, both of which hadn't been looked at in several years. Shawn was very friendly and professional. He explained everything he was doing. When Shawn found a few issues, he showed me what the problems were and gave me his recommendati...
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Had AC service on two units today, both of which hadn't been looked at in several years. Shawn was very friendly and professional. He explained everything he was doing. When Shawn found a few issues, he showed me what the problems were and gave me his recommendations. What I appreciated was the fact that he didn't push anything on me.
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By Alicia H. on 07/03/17
Boothe's Heating & Air is, by far, the most professional HVAC service I've ever used! Shawn came out to look at my system which shut down. He found the problem and explained to me what he needed to do before continuing. He then proceeded to do a complete maintenanc...
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Boothe's Heating & Air is, by far, the most professional HVAC service I've ever used! Shawn came out to look at my system which shut down. He found the problem and explained to me what he needed to do before continuing. He then proceeded to do a complete maintenance inspection, at my request. He explained and showed me in detail what servicing was necessary at that time and what issues he saw that could cause problems in the future. Shawn was polite, courteous, and very knowledgeable. He was welcoming of my questions and answered them with a smile, not once did I feel like he was rushed to get to the next call. Thank you Shawn and thank you Boothe's Heating & Air, I've finally found a HVAC company who puts customer service first!
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By Susan Riege and Charles S. on 06/30/17
We've been with Boothe's for years and they have always been exceptional! Shawn came out today for our yearly tune-up and he was very thorough, courteous, professional. Give him a raise! I highly recommend Boothe's.

By Roger M. on 06/26/17
(no comment)

By Ernest j. on 06/22/17
Shawn did an exceptional job servicing our air conditioner. He was very polite and courteous.

By John on 06/19/17
Outstanding service by Shawn. All my experience with everyone at Boothe's has been 100% outstanding
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