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By Angela L Brown on 06/03/19
Courteous, helpful, efficient and knowledgeable! Francis arrived timely and was very courteous, listened to our story of what was going on, went to the units and ran diagnostics check and came back to me as soon as possible with the solution. The solution put in pl...
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Courteous, helpful, efficient and knowledgeable! Francis arrived timely and was very courteous, listened to our story of what was going on, went to the units and ran diagnostics check and came back to me as soon as possible with the solution. The solution put in place had our team rocking and rolling before family arrived in town for our son's graduation. He's very knowledgeable about our systems and even reviewed previous work with Boothe's to bounce the history with. You can't even get that kind of health care these days and these are HVAC units! Thanks again for being super awesome and keeping us cool!
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By Chris L. on 05/31/19
Great service and very thorough and courtesy. We appreciate your professionalism and high level of service!

By Joseph J.Kudrak on 05/30/19
Bernie Hurt is courteous, polite and very knowledgeable. He explained everything completely. I have had issues with my HVAC since moving in 5 yrs ago. Bernie diagnosed the problem, advised what could be done and when the parts arrived, scheduled a return here and ...
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Bernie Hurt is courteous, polite and very knowledgeable. He explained everything completely. I have had issues with my HVAC since moving in 5 yrs ago. Bernie diagnosed the problem, advised what could be done and when the parts arrived, scheduled a return here and installed the solutions. I would not hesitate in recommending his company or his services. Pleasantly surprised given some workers i have dealt with with my home.
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By Sondra and Paul R. on 05/27/19
Chris B. came out to analyze our bottom floor unit and quickly found the problem and fixed it. He was very personable and very professional. Thanks again for helping keep us cool in the Summer heat! Highly recommend.

By Tom M. on 04/26/19
My tech, Garrett, was very knowledgeable, explained what he was doing, quickly identified my problem and repair my AC unit. I also had him clean my unit since it was untouched for 9 years. Liked the clear explanation of service recommendations and straight forward ...
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My tech, Garrett, was very knowledgeable, explained what he was doing, quickly identified my problem and repair my AC unit. I also had him clean my unit since it was untouched for 9 years. Liked the clear explanation of service recommendations and straight forward pricing. From my recent experience, I give Boothe's a rating of 5!
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By Dianne B. on 04/22/19
Garrett was extremely knowledgeable of his business and professional. He was refreshingly candid about the condition of our system but did offer additional alternative solutions. We had been using another company in the past but had not been satisfied with the se...
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Garrett was extremely knowledgeable of his business and professional. He was refreshingly candid about the condition of our system but did offer additional alternative solutions. We had been using another company in the past but had not been satisfied with the service and decided to look for another resource. Glad we did!
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By Kimberly C. on 04/05/19
Francis offered quick, professional and friendly service. Price quoted was price paid.

By Bob P. on 02/21/19
Great job. Took out two old water heaters and installed a hybrid. Friendly, efficient and cleaned up after.

By Michael L. on 02/18/19
Bernie is extremely knowledgeable. He took his time to thoroughly explain his findings and gave me multiple options to address his findings. At no time was he pushy or unwilling to answer my many questions and I had a lot. I would definitely recommend Bernie and...
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Bernie is extremely knowledgeable. He took his time to thoroughly explain his findings and gave me multiple options to address his findings. At no time was he pushy or unwilling to answer my many questions and I had a lot. I would definitely recommend Bernie and the rest of the staff with Boothe's Heating, Air & Plumbing. I look forward to working with Bernie again in the near future.
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By Erica Wrightson on 02/11/19
We had an absolutely fantastic experience! We scheduled our appointment on Friday and we were told we would be given a call on Monday an hour before the tech arrived. I received a call from a very friendly person at 9:30 asking if we were home and I was told the ...
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We had an absolutely fantastic experience! We scheduled our appointment on Friday and we were told we would be given a call on Monday an hour before the tech arrived. I received a call from a very friendly person at 9:30 asking if we were home and I was told the tech would be there shortly. Damon arrived at 10:00 and was very respectful, polite, and friendly. He and his trainee were very thorough, explained everything they did, and even offered to chat with my husband on the phone to explain in more detail as my husband is the more mechanical of the two of us. What was most impressive was, as they were outside checking our outside units, Damon came back inside asking if our neighbor was home because, as they were checking our unit, they noticed the neighbor's unit was very loud and frozen over. Upon calling my neighbor, she informed us that Boothe's had already been out and they were awaiting arrival of the part, but she was very grateful that he was observant enough to mention it! Excellent service - would highly recommend this company and we will certainly be utilizing their services in the future!
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By Ken K. on 02/09/19
Francis arrived on time, worked efficiently, found and explained the source of an issue i have had for a while that is related to the HVAC system but is not obvious or typical.

By Christa W. on 02/02/19
Our service tech, Francis Russell, was wonderful. He was very friendly and professional. He found the issue and got the job done quickly... and right! He explained the pricing up front, went over our options, gave us honest suggestions on what we should do. I woul...
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Our service tech, Francis Russell, was wonderful. He was very friendly and professional. He found the issue and got the job done quickly... and right! He explained the pricing up front, went over our options, gave us honest suggestions on what we should do. I would definitely recommend him to any friend or family member.
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By Jay F. on 01/18/19
Damon and David came to do a check up on my two units at my house and they were very friendly and courteous. Diagnosed some issues with one of my units and thoroughly explained the solution and fixed the problem. Damon is very knowledgeable and had David as his tra...
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Damon and David came to do a check up on my two units at my house and they were very friendly and courteous. Diagnosed some issues with one of my units and thoroughly explained the solution and fixed the problem. Damon is very knowledgeable and had David as his trainee. David has only been with Boothe's a short time but you can tell he really enjoys what he is doing. You know the company is good when an 18 year old is loving what he is doing. Solid work and would recommend Boothe's and Damon and David to work on heating and A/C.
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By J. L. on 12/26/18
Garret is very professional, thoroughly explains the service being provided, and is extremely pleasant to work with. I will most definitely request him for my next tune-up or service!

By Dave Shatrowsky on 12/19/18
If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work incl...
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If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work including changing service entrance to evaporating coil to make future work easier. A week later Tom S. stopped in for a quality assurance check and performed a thorough recheck of the new system. My phone calls to their main office always handled promptly:) I made the correct decision going with Boothe's!Thanks to the whole team.
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By Judith S. on 12/03/18
(no comment)

By Christine W. on 11/27/18
Josh arrived promptly and he provided a detailed explanation of the service he provided as well as explained the benefits of Boothe's Comfort club. In addition, Josh exhibited exemplary customer service.

By Jennie on 11/12/18
I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to g...
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I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to get the problem resolved. Chadd W. will get the job done right while being considerate of your house. He put down drop clothes and towels to protect my house and minimize any possible mess. Thank you Chadd W. for the great work!
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By Philip Kenyon on 10/26/18
Bernie was respectful, and took his time to ensure we understood everything he was doing, what was needed and why.

By Suzanne M on 10/14/18
Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been...
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Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been in 50 years +.Thank you Mike,have a great anniversary with your wife !
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Select any employee to see all their reviews.

Bernie H
Rating:
144 total reviews!
Guy M
Rating:
47 total reviews!
Team B
Customer Service Rep.
Rating:
(30 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Jason H
Rating:
(36 total reviews)
Shawn R
Rating:
(23 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Boothe's Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Shawn R has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
23 total reviews
By Bernard M. on 08/06/18
Shawn and crew installed a Daikin Unit today on our Patio for Air/Heat.The installation was perfect. He took his time to explain the installation and the operation of the unit. My wife and I could not be more pleased with the professionalism and quality service.

By Doley on 08/06/18
(no comment)

By MaryAnn Springer on 03/15/18
Shawn was knowledgeable and very courteous. He showed concern and did all he could to get my heating back during a cold weather period. I was pleased with Shawn’s work on my furnace.

By John W. on 12/16/17
Outstanding service by Shawn. All my experience with everyone at Boothe's has been 100% outstanding

By william a. on 12/07/17
Called Boothes after a different cut rate company (warranty company) came and serviced my unit. Shawn showed up and right away made us feel that we were in good hands. Shawn explained everything about the unit and that what could be causing my issues. He found that...
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Called Boothes after a different cut rate company (warranty company) came and serviced my unit. Shawn showed up and right away made us feel that we were in good hands. Shawn explained everything about the unit and that what could be causing my issues. He found that the previous company had taken new parts off my new unit and installed old parts that were part of my new unit (shocker). He got the correct parts and had us back up and running. He was extremely knowledgeable, friendly and helpful, so much that I signed up to join Boothes Comfort Club even with a home warranty that I can't use Boothes for. I have known the quility of work for many years and and I will never use anybody else. Outstanding company and community supporter.
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By Amy and Chris S. on 11/21/17
Respectful, knowledgeable and friendly staff. They were able to add us to the schedule without hesitation. Great customer service! Thanks Ian, Ronnie, Wayne, Adam and Shawn.

By Stephen w. on 11/11/17
Shawn was the most polite and courteous technicians we have ever met. Super friendly and good work too. A pleasure to meet someone that actually seems to love their job.

By Theresa L. on 08/15/17
I was very pleased with the work performed by Shawn on his visit last week. He arrived on time, was pleasant , respectful and courteous. He had educated responses to any questions I asked and took his time to thoroughly check the entire HVAC system - even fixing so...
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I was very pleased with the work performed by Shawn on his visit last week. He arrived on time, was pleasant , respectful and courteous. He had educated responses to any questions I asked and took his time to thoroughly check the entire HVAC system - even fixing some worn out toggles while changing a filter. Thank you Boothe's for doing things the good ole fashion way -the right way! Theresa L.
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By Claudia T. on 08/07/17
My a/c-furnace unit was leaking. I called my regular repair company this morning and was transferred to Boothe's! What a stroke of luck. They took the information and told me the service tech would be out today! Within an hour, I got a call that the tech (Shawn) wa...
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My a/c-furnace unit was leaking. I called my regular repair company this morning and was transferred to Boothe's! What a stroke of luck. They took the information and told me the service tech would be out today! Within an hour, I got a call that the tech (Shawn) was on his way! He was so personable and professional (he even liked the dogs!). He assessed the situation, fixed the problem and went over all the options available. I couldn't have asked for anything else! I would highly recommend Boothe's. It was such a pleasant experience. Thank you!!!!
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By Amber E. on 08/04/17
I had another company come out twice with no resolution. Then I called Boothe's. Shawn arrived and immediately spotted the problem. He was courteous, and respectful of my property. He was knowledeble, fixed the problem and thoroughly inspected everything to make su...
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I had another company come out twice with no resolution. Then I called Boothe's. Shawn arrived and immediately spotted the problem. He was courteous, and respectful of my property. He was knowledeble, fixed the problem and thoroughly inspected everything to make sure there will be no future issues. He went above and beyond in providing reassurance, explaining things and answering all my questions.
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By Annette S. on 07/28/17
Shawn was wonderful. He was very friendly, He explained everything he was doing and why. He kept us informed in person and by phone. He came when he said he would. He did great work and was a true pleasure. He is an employers dream come true when it comes to great service.

By Rico H. on 07/23/17
(no comment)

By Terry Duggan on 07/18/17
Shawn was extremely courteous, respectful, and efficient. He identified the problem quickly and explained everything. Great service technician!

By Terry S. on 07/12/17
Shawn & Garrett came to my house for a yearly routine check of our house air conditioning system on Monday July 10th. Both of these young men were very personable, highly professional, very knowledgeable, and excellent representatives of your company. They were on ...
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Shawn & Garrett came to my house for a yearly routine check of our house air conditioning system on Monday July 10th. Both of these young men were very personable, highly professional, very knowledgeable, and excellent representatives of your company. They were on time and worked very hard. I really enjoyed having them in my home.
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By Mike S. on 07/07/17
Had AC service on two units today, both of which hadn't been looked at in several years. Shawn was very friendly and professional. He explained everything he was doing. When Shawn found a few issues, he showed me what the problems were and gave me his recommendati...
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Had AC service on two units today, both of which hadn't been looked at in several years. Shawn was very friendly and professional. He explained everything he was doing. When Shawn found a few issues, he showed me what the problems were and gave me his recommendations. What I appreciated was the fact that he didn't push anything on me.
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By Alicia H. on 07/03/17
Boothe's Heating & Air is, by far, the most professional HVAC service I've ever used! Shawn came out to look at my system which shut down. He found the problem and explained to me what he needed to do before continuing. He then proceeded to do a complete maintenanc...
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Boothe's Heating & Air is, by far, the most professional HVAC service I've ever used! Shawn came out to look at my system which shut down. He found the problem and explained to me what he needed to do before continuing. He then proceeded to do a complete maintenance inspection, at my request. He explained and showed me in detail what servicing was necessary at that time and what issues he saw that could cause problems in the future. Shawn was polite, courteous, and very knowledgeable. He was welcoming of my questions and answered them with a smile, not once did I feel like he was rushed to get to the next call. Thank you Shawn and thank you Boothe's Heating & Air, I've finally found a HVAC company who puts customer service first!
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By Susan Riege and Charles S. on 06/30/17
We've been with Boothe's for years and they have always been exceptional! Shawn came out today for our yearly tune-up and he was very thorough, courteous, professional. Give him a raise! I highly recommend Boothe's.

By Roger M. on 06/26/17
(no comment)

By Ernest j. on 06/22/17
Shawn did an exceptional job servicing our air conditioner. He was very polite and courteous.

By John on 06/19/17
Outstanding service by Shawn. All my experience with everyone at Boothe's has been 100% outstanding
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