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By Jennie on 11/12/18
I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to g...
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I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to get the problem resolved. Chadd W. will get the job done right while being considerate of your house. He put down drop clothes and towels to protect my house and minimize any possible mess. Thank you Chadd W. for the great work!
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By Philip Kenyon on 10/26/18
Bernie was respectful, and took his time to ensure we understood everything he was doing, what was needed and why.

By Suzanne M on 10/14/18
Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been...
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Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been in 50 years +.Thank you Mike,have a great anniversary with your wife !
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By Jason Deese on 10/09/18
Josh was great. he explained everything he was doing. He answered all my questions.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Kayla N. on 10/04/18
We are so grateful to Francis Russell and Boothe's for helping us out with our AC. He was super friendly and truly seemed to have our best interest at heart, not trying to rack the bills on us. We will give Francis a call next time we are in need because he was awesome! Thank you!

By American Surgical A. on 10/04/18
Excellent Service! Guy was knowledgeable, courteous, polite, efficient, and very helpful. Thanks Guy...

By Eddie W. on 10/03/18
Bernie Hurt and Garret did an outstanding job installing my replacement AprilAire humidifier. I am a very inquisitive person. Bernie and Garret answered all my questions accurately and convincingly. I am a happy customer.

By Charles M. on 10/03/18
David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the ...
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David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the duct system he was able to locate two dampers unbeknownst to me . He found that one was completely closed and there laid the problem. After opening the dumper and adjusted the other, he came back into the house and used the hand handled devise again to verified that the whole house was now receiving the proper amount of air flow. The problem was determined very quickly by David because of the knowledge he brings to the job.. David even put on shoe covers before he came into the house! That really impressed me! Thanks Boothe's HVAC for employing such knowledgeable, friendly and courteous employees.
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By John N. on 10/02/18
Josh was polite courteous and professional. Made great recommendations and took the time to discuss different scenarios. I understood what he was saying because he didn't talk or describe things with a lot of technical jargon. He made sure I understood what he m...
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Josh was polite courteous and professional. Made great recommendations and took the time to discuss different scenarios. I understood what he was saying because he didn't talk or describe things with a lot of technical jargon. He made sure I understood what he meant but at the same time didn't make me feel talked down too or stupid if I didn't understand something. Great Job Josh!! I appreciate everything you did for my family and I and I apologize for not getting this in sooner. Keep up the outstanding job.
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By Philippe P. on 09/17/18
Polite, knowledgeable, patient. Answered all my questions. Was thorough in the inspection of my AC system and was able to troubleshoot quickly.

By John D. on 09/13/18
To me it was hot as hell & very sticky Ben took a short time to diagnose & fixed the problem now I'm a cool & very happy camper FANTASTIC JOB BEN

By Aaron P. on 09/12/18
Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once comi...
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Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once coming in without first putting on his boot covers, and with the rain and mud we have had recently this was very important. We have dogs and Bernie was always aware of them, making sure the backyard gate was closed and secure and not allowing them to get into the basement. Thank you Bernie for a job well done.
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By Julie L. on 09/07/18
I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left fr...
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I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left from our after hours emergency call! Not only did he fix my unit without having to order parts as previously told by another company, he took me to the unit and showed me what was wrong and why it was not working. He was very professional the entire time. I've found my new A/C company for maintenance and everything in between. Thanks Francis and thanks Boothe's for creating such a high ethical standard! I've been without A/C for a week because I've been a loyal client to my other company and wanted to give them opportunity to fix it; there are times when you must cut the cord and go with the best or it will cost you dearly in the end.
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By Cynthia W. on 09/04/18
Ben was honest, friendly and went through everything from the simplest to the most complex to try and fix our issue. He explained everything to us and gave us helpful advice/

By Duane Drury on 09/04/18
Mark Nelson is an excellent acustomer focused addition to you Company! My AC was not working and he made an appointment possible immediately that day. I am grateful to him and as a result of both him and technician Francis Russell, I became a Comfort member for m...
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Mark Nelson is an excellent acustomer focused addition to you Company! My AC was not working and he made an appointment possible immediately that day. I am grateful to him and as a result of both him and technician Francis Russell, I became a Comfort member for maintenance. I will continue to be a loyal customer of Boothe’s as this Company is excellent and it’s Team. Thank you and well done!
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By Duane D. on 09/04/18
Francis is an excellent representation of Boothe’s! He was prompt, knowledgeable, extremely friendly and customer-focused. It’s refreshing the have someone you immediately feel comfortable with and knowing that your happiness for the services you pay for was ...
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Francis is an excellent representation of Boothe’s! He was prompt, knowledgeable, extremely friendly and customer-focused. It’s refreshing the have someone you immediately feel comfortable with and knowing that your happiness for the services you pay for was his and the Boothe’s company goal. Francis is the consummate professional and an asset to the Company. From the beginning when I called Boothe’s from Mark Nelson to Ashley, I felt as though I was I was already a customer without having used them before for any service or repairs. The entire experience prompted me to become a comfort member and I foresee being a lifelong customer! Thank you; well done!!
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By Terry K. on 08/30/18
Francis loves his job and is very dedicated to the company. I think this is such a great asset to have and demonstrate on a daily basis.

By Vicky and Francis Russell on 08/29/18
Francis Russell is professionally known around St Marys County working for Boothes Heating and Air. He has serviced numerous people we know and they have told us how courteous, professional and very well trained to do the services he gives.
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Select any employee to see all their reviews.

Francis R
5 Years
Rating:
150 total reviews!
Bernie H
Rating:
142 total reviews!
Team B
Customer Service Rep.
Rating:
(30 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Guy M
Rating:
(47 total reviews)
Jason H
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Boothe's Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jason H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
36 total reviews
I enjoy spending time outdoors. I also enjoy spending time with my family and friends. My biggest strength in my career is my attention to detail. I especially like working on system controls. I have been working in the HVAC field for 15 years.
By Kathy M. on 05/16/18
Jason worked on our central air unit and was extremely helpful in answering all of our questions: end of the workday customer service was absolutely outstanding!! 5/16/2018

By Sullivan A. on 12/02/17
All staff is always polite, courteous, and very helpful. It is always a pleasure working with any staff member. All technicians I have dealt with are very efficient and check everything thoroughly, they explain any problems and possible solutions including cost b...
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All staff is always polite, courteous, and very helpful. It is always a pleasure working with any staff member. All technicians I have dealt with are very efficient and check everything thoroughly, they explain any problems and possible solutions including cost before any work is completed.
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By Chuck L. on 10/02/17
Great service! Would recommend to anyone looking for hvac service.

By Cheryl S. on 06/14/17
I had an unexpected breakdown of my air conditioning during extreme heat. I called Boothe and they were able to send a technician out the same day. Jason did a very thorough inspection and was able to articulate the issues through pictures he had taken of the unit....
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I had an unexpected breakdown of my air conditioning during extreme heat. I called Boothe and they were able to send a technician out the same day. Jason did a very thorough inspection and was able to articulate the issues through pictures he had taken of the unit. He broke down the recommendations into must dos and should dos to help me prioritize. This was my first call to Boothe and based on Jason's service, they will be my go-to place for all heating and cooling issues.
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By Steven M. on 05/08/17
Jason was very professional and informative. He diagnosed the issues with my HVAC system and provided me with options as to how I could proceed. After completing the work I agreed to, Jason provided a list of items that I could have addressed in the future. I would...
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Jason was very professional and informative. He diagnosed the issues with my HVAC system and provided me with options as to how I could proceed. After completing the work I agreed to, Jason provided a list of items that I could have addressed in the future. I would definitely use Boothe's Heating & Air again.
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By Kerrie G. on 04/23/17
Great service - professional, courteous and prompt!

By Samantha O. on 01/25/17
Jason did a great job getting my HVAC system cleaned and running efficiently. I was so pleased that he actually wore plastic booties over his shoes when entering my house. It is a relief not to have to clean your floors when you have a service professional come o...
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Jason did a great job getting my HVAC system cleaned and running efficiently. I was so pleased that he actually wore plastic booties over his shoes when entering my house. It is a relief not to have to clean your floors when you have a service professional come out to your home. He was very friendly, respectful and worked diligently to get my system running properly. I would definitely recommend him to anyone looking for an HVAC professional.
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By Samantha O. on 01/11/17
Jason came to my house today and did a bunch of maintenance work to my HVAC system. He was respectful, polite and worked diligently to get the system to run efficiently again. I love that he brought boot covers to wear over his shoes as to not track dirt into my h...
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Jason came to my house today and did a bunch of maintenance work to my HVAC system. He was respectful, polite and worked diligently to get the system to run efficiently again. I love that he brought boot covers to wear over his shoes as to not track dirt into my house. I would recommend his services to anyone looking for an HVAC technician.
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By Michael C. on 01/06/17
My system is getting old so i decided to have a tune up and analysis done. Jason was sent to do the job. WOW what a professional. He took his time and showed me all the issues and options with no pressure. He finished the work and i am extremely pleased with the se...
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My system is getting old so i decided to have a tune up and analysis done. Jason was sent to do the job. WOW what a professional. He took his time and showed me all the issues and options with no pressure. He finished the work and i am extremely pleased with the service. Mr. Boothe you have a keeper with Jason. I wish i had him on my team!!! This is my first time dealing with Booth's Heating & Air Conditioning and i will recommend you to all my friends. Thank You.
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By Tony D. on 11/26/16
Used Boothe's to service my boiler twice and had an excellent experience both times. Guy and Jason were the techs that came to my house and both did a great job. Very knowledgeable and professional. Would definitely recommend Boothe's Heating & Air!

By Mike C. on 11/25/16
Jason was friendly and professional. He identified the problem and explained, with photos, what he found recommending solutions with cost. His investigation did identify a probable fire hazard from a previous installation. He was patient and did not "sell" any spec...
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Jason was friendly and professional. He identified the problem and explained, with photos, what he found recommending solutions with cost. His investigation did identify a probable fire hazard from a previous installation. He was patient and did not "sell" any specific alternative. Very pleased with his work! Thanks!
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By Courtney P. on 10/28/16
Customer was 100% satisfied with the work performed by Jason.

By Julie S. on 10/28/16
Customer was 100% satisfied with the work performed by Francis and Jason.

By Walter H. on 10/14/16
Customer was 100% satisfied with the work performed by Jason. "I have always been 100% satisfied with Jason's performance on our unit!"

By Millie G. on 10/14/16
Customer was 100% satisfied with the work performed by Jason. "Jason was wonderfu!"

By Michael M. on 09/21/16
Customer was 100% satisfied with the work performed by Adam.

By Jon K. on 09/08/16
Recently our AC went out while my 1 year old daughter and I were both very sick. I contacted Boothe's and a technician was sent out immediately. Jason (our technician) was very respectful and knowledgable and in under an hour had our AC blowing cool air once again....
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Recently our AC went out while my 1 year old daughter and I were both very sick. I contacted Boothe's and a technician was sent out immediately. Jason (our technician) was very respectful and knowledgable and in under an hour had our AC blowing cool air once again. The service was so great, we signed up for their maintenance membership and received 15% off that day's service fee. This is a company who knows how to treat their customers.
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By Leslie B. on 08/12/16
Customer was 100% satisfied with the work performed by Jason.

By Kenny T. on 08/11/16
Customer was 100% satisfied with the work performed by Jason. "Jason was very personable!"

By Evan J. on 08/11/16
Customer was 100% satisfied with the work performed by Jason.
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