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By Jenel Turner on 07/08/20
Ryan Chan was awesome!!. Most thorough, and quiet as a mouse for the three plumbing challenges. He is most pleasant, polite and a consummate professional! Thank you Boothe’s! We love you!! You will be our go to recommend for your services.

By Kenneth S. on 07/06/20
Great experience. Honest. Answered all questions. Explained issue and presented options to fix. George P did an outstanding job. Thank You.

By Susan W. on 06/18/20
Kyle, Chris, Hunter (and one other person, my husband didn't remember his name but he was working with this group today!) did an excellent job on our install. They were quick and obviously knew what to do. They left our house in good shape and took away everything ...
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Kyle, Chris, Hunter (and one other person, my husband didn't remember his name but he was working with this group today!) did an excellent job on our install. They were quick and obviously knew what to do. They left our house in good shape and took away everything that they took out of the old HVAC system. Our house is very comfortable tonight and I am very grateful!!
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By John F. on 06/13/20
no comment

By Susan W. on 06/04/20
Damon came out in the late evening on an emergency call because our a/c was out and it was 96 degrees outside! Damon was very professional and helpful. He even liked our dog! We look forward to doing further business with Boothe's Heating and Air Conditioning since...
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Damon came out in the late evening on an emergency call because our a/c was out and it was 96 degrees outside! Damon was very professional and helpful. He even liked our dog! We look forward to doing further business with Boothe's Heating and Air Conditioning since they have such good employees.
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By Lakisha R. on 06/04/20
"Bruce Posey" Mr. Posey came out to fix a clogged drain, he was very friendly and knowledgeable. He went above and beyond to get the drain unclogged, he was very patient, even when he ran into obstacles. This is the second time he has provided service at my address...
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"Bruce Posey" Mr. Posey came out to fix a clogged drain, he was very friendly and knowledgeable. He went above and beyond to get the drain unclogged, he was very patient, even when he ran into obstacles. This is the second time he has provided service at my address and I will continue to request Mr. Posey for my technician.
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By Kathy E. on 05/16/20
Was really impressed and pleased with the service we received from, Adam Smith, Mike Weeks, Logan Allwine, Ben Hartsfield and Shawn Riley, before, during and after our install. They were all very polite and professional. You should be proud of all of them.

By Andrea Balcom on 04/16/20
Guy did a fabulous job on our Spring HVAC system checkup and found our air scrubber's light went out and we needed to have a transformer for it and the light replaced. He fixed it all and we are super happy to have our air scrubber back! Also, we enjoyed the compan...
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Guy did a fabulous job on our Spring HVAC system checkup and found our air scrubber's light went out and we needed to have a transformer for it and the light replaced. He fixed it all and we are super happy to have our air scrubber back! Also, we enjoyed the company of Derick Brawner (plumber) who replaced our garbage disposal and helped with draining the washing machine through the drip pan. I also found Brandon on the phone super nice!! I have never had a bad experience with any employee from Boothes Heating, Air, and Plumbing!! You are all way above 5 stars in my book. Thank you all for doing such a great job every time!
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By Paul Ragard on 04/01/20
I did not see Patrick Freeman on you choices. However he and Nick did a fantastic and professional work. As always, will continue to call Boothe!

By Anthony H. on 03/31/20
David Rowe, the HVAC specialist, was very informative and professional. Wonderful customer service. I would refer him to anyone.

By John T T. on 03/27/20
I called Boothe's to have my HVAC system checked. Josh showed up and handled the issue promptly and professionally. While here I inquired on their plumbing work because I have been wanting to replace a water heater that had lived a long and successful life and was,...
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I called Boothe's to have my HVAC system checked. Josh showed up and handled the issue promptly and professionally. While here I inquired on their plumbing work because I have been wanting to replace a water heater that had lived a long and successful life and was, frankly, on borrowed time. An hour later Patrick F stopped by to discuss options. I selected a new water heater and said it was no rush since I wasnt experiencing a problem. Two days later (today) Patrick returned and installed the new unit. From their scheduler Dawn (who was friendly and courteous with her timely updates thanks Dawn!) to both Josh and Patrick who were knowledgeable, professional and dependable; their customer service is the best in the business. We are extremely pleased with the quality of equipment, customer service and attention to detail. You may be able to shop around and find a slightly better price but you wont find the intangibles that make Boothe's commitment to excellence and customer satisfaction a top priority. Well done.
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By Kim M. on 03/22/20
I cant say enough good things about this company and their employees. This past week we had 2 awesome techs, Mike and Bernie, they were so knowledgeable and every step of the way they provided great service! Bernie and Mike showed up from Boothe's they were hones...
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I cant say enough good things about this company and their employees. This past week we had 2 awesome techs, Mike and Bernie, they were so knowledgeable and every step of the way they provided great service! Bernie and Mike showed up from Boothe's they were honest and extremely competent technician. They showed us all of the problems with the HVAC unit and plumping issues as well as things we didn't notice and all for a very reasonable price. We will definitely be using Boothe's again. and Thank them both so much for their knowledge and reliability. They were also very nice people! Thank you for your honesty and efficiency Boothe's. My experience was exceptional.
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By William Woods on 01/16/20
Ryan and Emily came to my home to repair a leaky Garden Tub faucet. Ryan quickly assessed the problem, explained the problem thoroughly and provided me repair options in less than 20 minutes. Ryan and Emily quickly repaired the problem and had the water back on ...
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Ryan and Emily came to my home to repair a leaky Garden Tub faucet. Ryan quickly assessed the problem, explained the problem thoroughly and provided me repair options in less than 20 minutes. Ryan and Emily quickly repaired the problem and had the water back on in minimum time with very little interruption to the household routine. I definitely will use Boothe's again and ask for Ryan and Emily by name.
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By William W. on 01/16/20
Ryan and Emily did an outstanding job making repairs at my home . Both were very professional and knowledgeable. Swiftly made repairs to my water system. Will surely call Boothe's again.

By Miriam E B. on 01/02/20
Friendly and professional service from the time the appointment was made through completion of the service. I particularly appreciate the care Robert took to keep the house clean despite working between the crawl space, attic and hose interior.

By Becky C. on 12/20/19
We recently had new Ecobee thermostats installed and we were having issues with the heat not working upstairs. It's been a trial process to figure out how to set them correctly with the traffic upstairs being less than downstairs. Bernie came out and not only set t...
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We recently had new Ecobee thermostats installed and we were having issues with the heat not working upstairs. It's been a trial process to figure out how to set them correctly with the traffic upstairs being less than downstairs. Bernie came out and not only set them correctly, but he made sure the entire system was working as it should. Thank you Boothe's for taking care of us!
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By Terence W. on 11/13/19
Garrett came out and looked at our furnace, that we thought we had to replace. He diagnosed the problem and he came back and asked us do we want the good news first or the bad. My wife and I said the good. The furnace is fine. The bad news came. He said that ...
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Garrett came out and looked at our furnace, that we thought we had to replace. He diagnosed the problem and he came back and asked us do we want the good news first or the bad. My wife and I said the good. The furnace is fine. The bad news came. He said that we have to move our grill somewhere else. Lol. It was blocking the exhaust on the outside. Was I relieved. Thanks to Garrett and Jacob for being so kind and knowledgeable of their job. I would recommend Boothe's to anyone. Thanks again.
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By Jeannette D. on 10/15/19
This is the 2nd time we used Boothe's. One was to install a hot water heater last year and this recent visit was for tune up services on our heat pump. My husband and I were very pleased with the services. Bernie was our technician and was professional, knowledgea...
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This is the 2nd time we used Boothe's. One was to install a hot water heater last year and this recent visit was for tune up services on our heat pump. My husband and I were very pleased with the services. Bernie was our technician and was professional, knowledgeable and thorough. Very Satisfied customer. We signed up for their Member Comfort Club that day for continued services in the future.
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By david bensel on 09/11/19
Great interaction. Bernie demonstrated knowledge of my problems history, the current status and scope of the repair. During the repair, he was courteous and professional. Very pleased with the overall service and visit.

By Alex G. on 09/07/19
When you need an AC tune-up, choose Boothes and ask them to send you Bernie Hurt. This man knows what he's doing and he's very thorough. If there's an issue with your system, he will find it and let you know. He's happy to answer every question you have and he is a...
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When you need an AC tune-up, choose Boothes and ask them to send you Bernie Hurt. This man knows what he's doing and he's very thorough. If there's an issue with your system, he will find it and let you know. He's happy to answer every question you have and he is a true professional. I live in Calvert County so I was pleased to hear Boothes offers service where I live. You can't go wrong if you choose them.
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Select any employee to see all their reviews.

Bernie H
Rating:
150 total reviews!
Guy M
Rating:
48 total reviews!
Team B
Customer Service Rep.
Rating:
(34 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Jason H
Rating:
(36 total reviews)
Garrett R
Rating:
(24 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Boothe's Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jason H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
36 total reviews
I enjoy spending time outdoors. I also enjoy spending time with my family and friends. My biggest strength in my career is my attention to detail. I especially like working on system controls. I have been working in the HVAC field for 15 years.
By Kathy M. on 05/16/18
Jason worked on our central air unit and was extremely helpful in answering all of our questions: end of the workday customer service was absolutely outstanding!! 5/16/2018

By Sullivan A. on 12/02/17
All staff is always polite, courteous, and very helpful. It is always a pleasure working with any staff member. All technicians I have dealt with are very efficient and check everything thoroughly, they explain any problems and possible solutions including cost b...
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All staff is always polite, courteous, and very helpful. It is always a pleasure working with any staff member. All technicians I have dealt with are very efficient and check everything thoroughly, they explain any problems and possible solutions including cost before any work is completed.
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By Chuck L. on 10/02/17
Great service! Would recommend to anyone looking for hvac service.

By Cheryl S. on 06/14/17
I had an unexpected breakdown of my air conditioning during extreme heat. I called Boothe and they were able to send a technician out the same day. Jason did a very thorough inspection and was able to articulate the issues through pictures he had taken of the unit....
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I had an unexpected breakdown of my air conditioning during extreme heat. I called Boothe and they were able to send a technician out the same day. Jason did a very thorough inspection and was able to articulate the issues through pictures he had taken of the unit. He broke down the recommendations into must dos and should dos to help me prioritize. This was my first call to Boothe and based on Jason's service, they will be my go-to place for all heating and cooling issues.
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By Steven M. on 05/08/17
Jason was very professional and informative. He diagnosed the issues with my HVAC system and provided me with options as to how I could proceed. After completing the work I agreed to, Jason provided a list of items that I could have addressed in the future. I would...
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Jason was very professional and informative. He diagnosed the issues with my HVAC system and provided me with options as to how I could proceed. After completing the work I agreed to, Jason provided a list of items that I could have addressed in the future. I would definitely use Boothe's Heating & Air again.
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By Kerrie G. on 04/23/17
Great service - professional, courteous and prompt!

By Samantha O. on 01/25/17
Jason did a great job getting my HVAC system cleaned and running efficiently. I was so pleased that he actually wore plastic booties over his shoes when entering my house. It is a relief not to have to clean your floors when you have a service professional come o...
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Jason did a great job getting my HVAC system cleaned and running efficiently. I was so pleased that he actually wore plastic booties over his shoes when entering my house. It is a relief not to have to clean your floors when you have a service professional come out to your home. He was very friendly, respectful and worked diligently to get my system running properly. I would definitely recommend him to anyone looking for an HVAC professional.
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By Samantha O. on 01/11/17
Jason came to my house today and did a bunch of maintenance work to my HVAC system. He was respectful, polite and worked diligently to get the system to run efficiently again. I love that he brought boot covers to wear over his shoes as to not track dirt into my h...
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Jason came to my house today and did a bunch of maintenance work to my HVAC system. He was respectful, polite and worked diligently to get the system to run efficiently again. I love that he brought boot covers to wear over his shoes as to not track dirt into my house. I would recommend his services to anyone looking for an HVAC technician.
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By Michael C. on 01/06/17
My system is getting old so i decided to have a tune up and analysis done. Jason was sent to do the job. WOW what a professional. He took his time and showed me all the issues and options with no pressure. He finished the work and i am extremely pleased with the se...
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My system is getting old so i decided to have a tune up and analysis done. Jason was sent to do the job. WOW what a professional. He took his time and showed me all the issues and options with no pressure. He finished the work and i am extremely pleased with the service. Mr. Boothe you have a keeper with Jason. I wish i had him on my team!!! This is my first time dealing with Booth's Heating & Air Conditioning and i will recommend you to all my friends. Thank You.
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By Tony D. on 11/26/16
Used Boothe's to service my boiler twice and had an excellent experience both times. Guy and Jason were the techs that came to my house and both did a great job. Very knowledgeable and professional. Would definitely recommend Boothe's Heating & Air!

By Mike C. on 11/25/16
Jason was friendly and professional. He identified the problem and explained, with photos, what he found recommending solutions with cost. His investigation did identify a probable fire hazard from a previous installation. He was patient and did not "sell" any spec...
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Jason was friendly and professional. He identified the problem and explained, with photos, what he found recommending solutions with cost. His investigation did identify a probable fire hazard from a previous installation. He was patient and did not "sell" any specific alternative. Very pleased with his work! Thanks!
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By Courtney P. on 10/28/16
Customer was 100% satisfied with the work performed by Jason.

By Julie S. on 10/28/16
Customer was 100% satisfied with the work performed by Francis and Jason.

By Walter H. on 10/14/16
Customer was 100% satisfied with the work performed by Jason. "I have always been 100% satisfied with Jason's performance on our unit!"

By Millie G. on 10/14/16
Customer was 100% satisfied with the work performed by Jason. "Jason was wonderfu!"

By Michael M. on 09/21/16
Customer was 100% satisfied with the work performed by Adam.

By Jon K. on 09/08/16
Recently our AC went out while my 1 year old daughter and I were both very sick. I contacted Boothe's and a technician was sent out immediately. Jason (our technician) was very respectful and knowledgable and in under an hour had our AC blowing cool air once again....
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Recently our AC went out while my 1 year old daughter and I were both very sick. I contacted Boothe's and a technician was sent out immediately. Jason (our technician) was very respectful and knowledgable and in under an hour had our AC blowing cool air once again. The service was so great, we signed up for their maintenance membership and received 15% off that day's service fee. This is a company who knows how to treat their customers.
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By Leslie B. on 08/12/16
Customer was 100% satisfied with the work performed by Jason.

By Kenny T. on 08/11/16
Customer was 100% satisfied with the work performed by Jason. "Jason was very personable!"

By Evan J. on 08/11/16
Customer was 100% satisfied with the work performed by Jason.
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