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By Jennie on 11/12/18
I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to g...
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I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to get the problem resolved. Chadd W. will get the job done right while being considerate of your house. He put down drop clothes and towels to protect my house and minimize any possible mess. Thank you Chadd W. for the great work!
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By Philip Kenyon on 10/26/18
Bernie was respectful, and took his time to ensure we understood everything he was doing, what was needed and why.

By Suzanne M on 10/14/18
Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been...
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Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been in 50 years +.Thank you Mike,have a great anniversary with your wife !
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By Jason Deese on 10/09/18
Josh was great. he explained everything he was doing. He answered all my questions.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Kayla N. on 10/04/18
We are so grateful to Francis Russell and Boothe's for helping us out with our AC. He was super friendly and truly seemed to have our best interest at heart, not trying to rack the bills on us. We will give Francis a call next time we are in need because he was awesome! Thank you!

By American Surgical A. on 10/04/18
Excellent Service! Guy was knowledgeable, courteous, polite, efficient, and very helpful. Thanks Guy...

By Eddie W. on 10/03/18
Bernie Hurt and Garret did an outstanding job installing my replacement AprilAire humidifier. I am a very inquisitive person. Bernie and Garret answered all my questions accurately and convincingly. I am a happy customer.

By Charles M. on 10/03/18
David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the ...
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David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the duct system he was able to locate two dampers unbeknownst to me . He found that one was completely closed and there laid the problem. After opening the dumper and adjusted the other, he came back into the house and used the hand handled devise again to verified that the whole house was now receiving the proper amount of air flow. The problem was determined very quickly by David because of the knowledge he brings to the job.. David even put on shoe covers before he came into the house! That really impressed me! Thanks Boothe's HVAC for employing such knowledgeable, friendly and courteous employees.
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By John N. on 10/02/18
Josh was polite courteous and professional. Made great recommendations and took the time to discuss different scenarios. I understood what he was saying because he didn't talk or describe things with a lot of technical jargon. He made sure I understood what he m...
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Josh was polite courteous and professional. Made great recommendations and took the time to discuss different scenarios. I understood what he was saying because he didn't talk or describe things with a lot of technical jargon. He made sure I understood what he meant but at the same time didn't make me feel talked down too or stupid if I didn't understand something. Great Job Josh!! I appreciate everything you did for my family and I and I apologize for not getting this in sooner. Keep up the outstanding job.
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By Philippe P. on 09/17/18
Polite, knowledgeable, patient. Answered all my questions. Was thorough in the inspection of my AC system and was able to troubleshoot quickly.

By John D. on 09/13/18
To me it was hot as hell & very sticky Ben took a short time to diagnose & fixed the problem now I'm a cool & very happy camper FANTASTIC JOB BEN

By Aaron P. on 09/12/18
Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once comi...
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Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once coming in without first putting on his boot covers, and with the rain and mud we have had recently this was very important. We have dogs and Bernie was always aware of them, making sure the backyard gate was closed and secure and not allowing them to get into the basement. Thank you Bernie for a job well done.
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By Julie L. on 09/07/18
I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left fr...
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I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left from our after hours emergency call! Not only did he fix my unit without having to order parts as previously told by another company, he took me to the unit and showed me what was wrong and why it was not working. He was very professional the entire time. I've found my new A/C company for maintenance and everything in between. Thanks Francis and thanks Boothe's for creating such a high ethical standard! I've been without A/C for a week because I've been a loyal client to my other company and wanted to give them opportunity to fix it; there are times when you must cut the cord and go with the best or it will cost you dearly in the end.
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By Cynthia W. on 09/04/18
Ben was honest, friendly and went through everything from the simplest to the most complex to try and fix our issue. He explained everything to us and gave us helpful advice/

By Duane Drury on 09/04/18
Mark Nelson is an excellent acustomer focused addition to you Company! My AC was not working and he made an appointment possible immediately that day. I am grateful to him and as a result of both him and technician Francis Russell, I became a Comfort member for m...
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Mark Nelson is an excellent acustomer focused addition to you Company! My AC was not working and he made an appointment possible immediately that day. I am grateful to him and as a result of both him and technician Francis Russell, I became a Comfort member for maintenance. I will continue to be a loyal customer of Boothe’s as this Company is excellent and it’s Team. Thank you and well done!
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By Duane D. on 09/04/18
Francis is an excellent representation of Boothe’s! He was prompt, knowledgeable, extremely friendly and customer-focused. It’s refreshing the have someone you immediately feel comfortable with and knowing that your happiness for the services you pay for was ...
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Francis is an excellent representation of Boothe’s! He was prompt, knowledgeable, extremely friendly and customer-focused. It’s refreshing the have someone you immediately feel comfortable with and knowing that your happiness for the services you pay for was his and the Boothe’s company goal. Francis is the consummate professional and an asset to the Company. From the beginning when I called Boothe’s from Mark Nelson to Ashley, I felt as though I was I was already a customer without having used them before for any service or repairs. The entire experience prompted me to become a comfort member and I foresee being a lifelong customer! Thank you; well done!!
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By Terry K. on 08/30/18
Francis loves his job and is very dedicated to the company. I think this is such a great asset to have and demonstrate on a daily basis.

By Vicky and Francis Russell on 08/29/18
Francis Russell is professionally known around St Marys County working for Boothes Heating and Air. He has serviced numerous people we know and they have told us how courteous, professional and very well trained to do the services he gives.
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Select any employee to see all their reviews.

Francis R
5 Years
Rating:
150 total reviews!
Bernie H
Rating:
142 total reviews!
Team B
Customer Service Rep.
Rating:
(30 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Guy M
Rating:
(47 total reviews)
Jason H
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Boothe's Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Guy M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
47 total reviews
My hobbies include being on the water, recreation, hunting, and being with family and friends. My biggest strength is being able to fix problems in a timely manner. I have worked in this career for 25 years.
By American Surgical A. on 10/04/18
Excellent Service! Guy was knowledgeable, courteous, polite, efficient, and very helpful. Thanks Guy...

By John S. on 08/16/18
I talked with Guy about issues I was having with heating and cooling my home and my monthly feedback from SMECO regarding the power usages from our home compared to others in my neighborhood. He suggested an upgrade to our Heat Pump and on the inspection prior to ...
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I talked with Guy about issues I was having with heating and cooling my home and my monthly feedback from SMECO regarding the power usages from our home compared to others in my neighborhood. He suggested an upgrade to our Heat Pump and on the inspection prior to the new install, it was also found the original heating and cooling had an undersized return duct. Since the upgrade to an American Standard Heat Pump and an added return, our house has no issues heating and cooling. Our monthly energy reports have gone from 50% - 60% more usage than our neighbors to 18% more which is understandable because my wife is home everyday. Thank you Guy Mundie and Boothe HVAC.
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By Amanda Reatherford and Bubba C. on 08/06/18
We have personally used Guy for all of our services for the last 7 years. Guy’s work is outstanding. He goes above and beyond just a cleaning and servicing, he explains everything to you and let’s you know of any issues he foresees in the future so you can plan...
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We have personally used Guy for all of our services for the last 7 years. Guy’s work is outstanding. He goes above and beyond just a cleaning and servicing, he explains everything to you and let’s you know of any issues he foresees in the future so you can plan accordingly. When repairs are needed he explains all options, gives his personal recommendations but does not push you to make any one decision. Wayne has formed a great group of guy!
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By Susan K. on 06/30/18
Guy from Boothe's Heating & Air came to service our heating and air system. He was very professional and explained everything that needed to be completed. Guy prepared recommendations and prices. He did not push us in any way to have the work done. I would highly r...
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Guy from Boothe's Heating & Air came to service our heating and air system. He was very professional and explained everything that needed to be completed. Guy prepared recommendations and prices. He did not push us in any way to have the work done. I would highly recommend Boothe's and Guy! Our system is working great!
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By Mark Horton on 05/22/18
Very pleased with the service, Pin pointed the problem immediately and made the necessary repair to return cool air.

By Mr. & Mrs. R. on 05/14/18
Guy M was the service tech that came to our house. Within a matter of minutes he found our problem, fixed it, and we are happy and cool again. Guy is one of the few service techs that you know you can trust( means a lot in this day and age). He was very polite and ...
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Guy M was the service tech that came to our house. Within a matter of minutes he found our problem, fixed it, and we are happy and cool again. Guy is one of the few service techs that you know you can trust( means a lot in this day and age). He was very polite and did his job well. Price was very good too. Thanks for a job well done
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By Jay Iungerich on 04/10/18
Guy was thorough and explained everything. He suggested services without pressuring.

By Joe Z. on 04/07/18
Guy always done a great job when he service are unit, very friendly and knowledgeable, always recommend Boothe's Heating/Air & Plumbing

By Terri Warren on 03/16/18
Everyone I have talk to or met through routine maintenance calls have been a pleasure to work with. Today Guy came, He was very professional, knowledgeable, helpful, and very nice and personable. Thank you for tremendous service. I would most definitely recommend ...
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Everyone I have talk to or met through routine maintenance calls have been a pleasure to work with. Today Guy came, He was very professional, knowledgeable, helpful, and very nice and personable. Thank you for tremendous service. I would most definitely recommend Booth's to my friends and family.
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By Bonnie Skinner on 02/13/18
Excellent service and information, as always.

By MARTIN SPELLACY (. on 01/26/18
Guy M. was extremely courteous and professional and showed complete knowledge of my HVAC system. His high concern for customer service was 100 % evident. Your company should consider him a very big asset. Please pass on my thanks to him again for a job EXTREMELY WELL DONE!!!

By cheryl c. on 01/23/18
Knowledgeable expert, who is friendly and supportive. Good person!

By Ella Ramirez on 01/13/18
Very professional, reliable and excellent service especially during emergency situations. Highly recommended.

By Patricia J. on 01/10/18
Guy M. and Ronnie. were very friendly and polite. Guy put on new heater system. Ronnie fixed hot water which I didn't have for months. Thanks Guy M. and Ronnie.

By Mary Larson on 01/07/18
Because of the extreme cold, we knew how busy this company would be. In spite of that, they were able to work us in, and fix our furnace. Guy arrived well into the evening, and was thorough, and patient in explaining options to us, and was able to fix the problem...
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Because of the extreme cold, we knew how busy this company would be. In spite of that, they were able to work us in, and fix our furnace. Guy arrived well into the evening, and was thorough, and patient in explaining options to us, and was able to fix the problem. We were kept up to date by the office as to when he would arrive, and he called with an eta before getting to the house. Excellent caring and service.
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By Kevin Norris on 12/15/17
I requested Guy Mundie of Boothe's Heating and Air to service my furnace. He was very professional, knowledgeable and is an asset to the company. He is always on time, respectful, dresses and works in a neat and clean manor and does a thorough job. I highly recom...
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I requested Guy Mundie of Boothe's Heating and Air to service my furnace. He was very professional, knowledgeable and is an asset to the company. He is always on time, respectful, dresses and works in a neat and clean manor and does a thorough job. I highly recommend Guy and Boothe's Heating and Air.
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By James C. on 12/08/17
Boothe's service tech. Guy M.came to my house today to service my heating system and to install a air scrubber in my duct. He was very professional, very polite and very knowledgeable. Would definitely recommend this company above all others.

By Dale A. on 12/05/17
I have been a customer of Boothe's Heating and Air for as many years as I can remember. I had an issue with my system this year and received service from Guy to repair the problem. Guy is a top notch professional at his job and I can tell he has been in this indust...
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I have been a customer of Boothe's Heating and Air for as many years as I can remember. I had an issue with my system this year and received service from Guy to repair the problem. Guy is a top notch professional at his job and I can tell he has been in this industry for a long time. He repaired the system in a timely manner and was professional and friendly throughout the visit. He made upgrade recommendations and even made suggestions on how to maintain the crawl space on the house to better maintain the HVAC system. Thanks for the great customer service.
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By Charles M. on 11/25/17
Guy was very friendly and informative during our most recent service. I would recommend Boothes to all of my friends for their needs.

By Mike Campbell on 07/24/17
Guy was prompt, professional and a knowledgeable technician. He identified the problem, replaced the switch and conducted a thorough exam of both systems. I was glad we had the Comfort Service. Air was working within minutes of repair. I highly recommend Guy and ...
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Guy was prompt, professional and a knowledgeable technician. He identified the problem, replaced the switch and conducted a thorough exam of both systems. I was glad we had the Comfort Service. Air was working within minutes of repair. I highly recommend Guy and Boothe's Heating & Air!
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