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301-373-4247
By J. L. on 12/26/18
Garret is very professional, thoroughly explains the service being provided, and is extremely pleasant to work with. I will most definitely request him for my next tune-up or service!

By Dave Shatrowsky on 12/19/18
If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work incl...
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If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work including changing service entrance to evaporating coil to make future work easier. A week later Tom S. stopped in for a quality assurance check and performed a thorough recheck of the new system. My phone calls to their main office always handled promptly:) I made the correct decision going with Boothe's!Thanks to the whole team.
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By Judith S. on 12/03/18
(no comment)

By Christine W. on 11/27/18
Josh arrived promptly and he provided a detailed explanation of the service he provided as well as explained the benefits of Boothe's Comfort club. In addition, Josh exhibited exemplary customer service.

By Jennie on 11/12/18
I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to g...
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I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to get the problem resolved. Chadd W. will get the job done right while being considerate of your house. He put down drop clothes and towels to protect my house and minimize any possible mess. Thank you Chadd W. for the great work!
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By Philip Kenyon on 10/26/18
Bernie was respectful, and took his time to ensure we understood everything he was doing, what was needed and why.

By Suzanne M on 10/14/18
Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been...
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Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been in 50 years +.Thank you Mike,have a great anniversary with your wife !
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By Jason Deese on 10/09/18
Josh was great. he explained everything he was doing. He answered all my questions.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Kayla N. on 10/04/18
We are so grateful to Francis Russell and Boothe's for helping us out with our AC. He was super friendly and truly seemed to have our best interest at heart, not trying to rack the bills on us. We will give Francis a call next time we are in need because he was awesome! Thank you!

By American Surgical A. on 10/04/18
Excellent Service! Guy was knowledgeable, courteous, polite, efficient, and very helpful. Thanks Guy...

By Eddie W. on 10/03/18
Bernie Hurt and Garret did an outstanding job installing my replacement AprilAire humidifier. I am a very inquisitive person. Bernie and Garret answered all my questions accurately and convincingly. I am a happy customer.

By Charles M. on 10/03/18
David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the ...
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David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the duct system he was able to locate two dampers unbeknownst to me . He found that one was completely closed and there laid the problem. After opening the dumper and adjusted the other, he came back into the house and used the hand handled devise again to verified that the whole house was now receiving the proper amount of air flow. The problem was determined very quickly by David because of the knowledge he brings to the job.. David even put on shoe covers before he came into the house! That really impressed me! Thanks Boothe's HVAC for employing such knowledgeable, friendly and courteous employees.
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By John N. on 10/02/18
Josh was polite courteous and professional. Made great recommendations and took the time to discuss different scenarios. I understood what he was saying because he didn't talk or describe things with a lot of technical jargon. He made sure I understood what he m...
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Josh was polite courteous and professional. Made great recommendations and took the time to discuss different scenarios. I understood what he was saying because he didn't talk or describe things with a lot of technical jargon. He made sure I understood what he meant but at the same time didn't make me feel talked down too or stupid if I didn't understand something. Great Job Josh!! I appreciate everything you did for my family and I and I apologize for not getting this in sooner. Keep up the outstanding job.
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By Philippe P. on 09/17/18
Polite, knowledgeable, patient. Answered all my questions. Was thorough in the inspection of my AC system and was able to troubleshoot quickly.

By John D. on 09/13/18
To me it was hot as hell & very sticky Ben took a short time to diagnose & fixed the problem now I'm a cool & very happy camper FANTASTIC JOB BEN

By Aaron P. on 09/12/18
Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once comi...
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Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once coming in without first putting on his boot covers, and with the rain and mud we have had recently this was very important. We have dogs and Bernie was always aware of them, making sure the backyard gate was closed and secure and not allowing them to get into the basement. Thank you Bernie for a job well done.
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By Julie L. on 09/07/18
I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left fr...
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I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left from our after hours emergency call! Not only did he fix my unit without having to order parts as previously told by another company, he took me to the unit and showed me what was wrong and why it was not working. He was very professional the entire time. I've found my new A/C company for maintenance and everything in between. Thanks Francis and thanks Boothe's for creating such a high ethical standard! I've been without A/C for a week because I've been a loyal client to my other company and wanted to give them opportunity to fix it; there are times when you must cut the cord and go with the best or it will cost you dearly in the end.
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By Cynthia W. on 09/04/18
Ben was honest, friendly and went through everything from the simplest to the most complex to try and fix our issue. He explained everything to us and gave us helpful advice/
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Select any employee to see all their reviews.

Francis R
5 Years
Rating:
150 total reviews!
Bernie H
Rating:
142 total reviews!
Team B
Customer Service Rep.
Rating:
(30 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Guy M
Rating:
(47 total reviews)
Jason H
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Boothe's Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Garrett R has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
20 total reviews
By J. L. on 12/26/18
Garret is very professional, thoroughly explains the service being provided, and is extremely pleasant to work with. I will most definitely request him for my next tune-up or service!

By Judith S. on 12/03/18
(no comment)

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Rob Goddard on 07/29/18
Garrett took the time to explain the planned procedure, and politely answered all of my questions and got the job done. Looking forward to counting on Boothe's for future heating and air conditioning needs.

By Michelle R. on 06/11/18
Garrett arrived on time. He worked diligently to ensure both cooling systems were cleaned and running efficiently. He offered suggestions, which I took, on doing some “deep cleaning” in order to maximize the life time of the cooling systems. He thoroughly exp...
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Garrett arrived on time. He worked diligently to ensure both cooling systems were cleaned and running efficiently. He offered suggestions, which I took, on doing some “deep cleaning” in order to maximize the life time of the cooling systems. He thoroughly explained every process he was completing. I am very pleased with the experience I had in working with Garret today. I would highly recommend Boothe’s Heating and Air to my friends and family. I would have given 10 stars if that was an option.
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By Deanna DeVito on 05/19/18
Garrett R was a complete gentleman and extremely thorough with the explanation of services he completed. He made sure I understood what he did with our unit and answered all questions I had. He spoke very highly of the company he was representing which speaks volum...
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Garrett R was a complete gentleman and extremely thorough with the explanation of services he completed. He made sure I understood what he did with our unit and answered all questions I had. He spoke very highly of the company he was representing which speaks volumes to the value and integrity that Boothe's Heating & Air instils in their employees. Thanks again for the great service!
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By Jason D. on 04/11/18
Great company. Tech was fantastic. He explained everything that he was doing, he made sure to see if I had any questions. would recommend company to family and friends.

By Hayden S. on 03/16/18
Great customer service by Garrett R. Looking forward to working with a trusted contractor again.

By Andrya L. on 02/19/18
As always have experienced with Boothe's technicians and staff -Garrett was polite, professional and personable. Great service.

By Regina M. on 01/23/18
I called Boothe's for their tune-up special. It is so hard to find an honest company for most anything. The technician did not try the "bait and Switch " that other companies have tried. The other companies that I tried would say that the special didn't cover some ...
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I called Boothe's for their tune-up special. It is so hard to find an honest company for most anything. The technician did not try the "bait and Switch " that other companies have tried. The other companies that I tried would say that the special didn't cover some maintenance that needed done and would charge extra. The technician did everything that was expected and said that all looked good. He even went above and beyond by looking at pipes and insulation while under my house since I told him that I wasn't crazy about going into the crawl space to make sure nothing was amiss. I will definitely use their service again.
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By James Risinger on 01/22/18
Garrett R, was very courteous and professional.

By James R. on 01/22/18
Great customer service

By Thomas J. on 01/09/18
This work was very professional and individual was very polite and explained everything very clear. This was a very good experience and I very much enjoy doing business with such true HONEST people.

By D E. on 12/18/17
(no comment)

By Steven C. on 11/13/17
I had made an appointment for a tuneup of my heating and air conditioning system. Garrett called when he was on his way, arrived on time, and performed a thorough evaluation and tuneup. With the rainy weather outside, he made sure he didn't track any mud into the...
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I had made an appointment for a tuneup of my heating and air conditioning system. Garrett called when he was on his way, arrived on time, and performed a thorough evaluation and tuneup. With the rainy weather outside, he made sure he didn't track any mud into the house. He explained everything throughout the process and clearly answered any concerns I had. Extremely professional and courteous!
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By Courtney S. on 11/08/17
TL;DR: Quality service from an honest Mom-and-Pop shop with "small" features that make a big difference. SCHEDULING: I scheduled with Mark over the phone last week, who said he would get me the 0730-0830 slot on Wednesday since their training was cancelled for the ...
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TL;DR: Quality service from an honest Mom-and-Pop shop with "small" features that make a big difference. SCHEDULING: I scheduled with Mark over the phone last week, who said he would get me the 0730-0830 slot on Wednesday since their training was cancelled for the week; unfortunately by 0835 they had not shown up, so I called and spoke to Naomi over the phone. She indicated that they were having the training and it was very unusual for them to schedule during that time, and that they had me on the schedule as the standard call-1-hour-ahead in the afternoon. I had scheduling conflicts for the afternoon but agreed to work with them; a few minutes later, Naomi called back and told me they had moved my appointment up to the first call slot, 1000-1030, which was perfect! Very satisfied that they could accommodate me last minute like this. THE WORK: My technician, Garrett, called me an hour ahead and arrived right on time. He was very professional but also very personable. He wore little booties that slip over his shoes so they don't get your floors dirty from going in/out of the house, and he was very gentle and considerate with all the hardware and tools he was using, taking the extra time to softly lower parts to the floor and not bang up my walls. For each test and check he performed, Garrett explained everything in layman's terms, using comparisons that any person can understand, even a very non-HVAC savvy person like myself. He made it clear that Boothe's wants everyone to understand exactly what they are investing in and why they perform the tests that they do; in essence, you know exactly what you're paying for! Garrett is "just" a junior technician, but I would have never known based on his knowledge and expertise. He was honest with his assessments, never pushed a sale, and was kind enough to roll up my hose when he was done, even in the drizzling rain. OVERALL: The little things are really what shine here - Boothe's people treat you like real people! They *want* to see you twice a year, and they want that experience to be positive and worth your money. I will be very happy to welcome Boothe's into my home in the spring for my AC tune-up! :-)
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By Marcy D. on 10/23/17
Very professional team. I had new units installed a couple years ago and have been pleased with each of the techs that have come out for my Comfort Club tune-ups. Garrett was my tech today and explained in detail what he would be looking for and then what he found...
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Very professional team. I had new units installed a couple years ago and have been pleased with each of the techs that have come out for my Comfort Club tune-ups. Garrett was my tech today and explained in detail what he would be looking for and then what he found. Very knowledgeable. I recommend this company to my friends.
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By Rob B. on 10/19/17
Start to finish the Boothe Team once again hit every mark and provided exceptional customer care during our annual system check-up. Of special note Garrett R. was courteous and provided great service during his visit. He has clearly embraced Boothe's high standards...
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Start to finish the Boothe Team once again hit every mark and provided exceptional customer care during our annual system check-up. Of special note Garrett R. was courteous and provided great service during his visit. He has clearly embraced Boothe's high standards for customer care. Super job! Thanks, Rob B.
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By Frankie R. on 10/06/17
Hands down the best and easiest service I have had done at my house. Garrett was knowledgeable and gave a great idea of what he was going to do. Very professional and prompt. Everything from the timeframe he would be here to how long it would take him to get the...
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Hands down the best and easiest service I have had done at my house. Garrett was knowledgeable and gave a great idea of what he was going to do. Very professional and prompt. Everything from the timeframe he would be here to how long it would take him to get the job done was spot on. Checked both units and made sure they were good to go. You always get more than you pay for with these guys! Fully recommended to anyone who has heat and air needs.
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By Amy W. on 08/16/17
I will never have anyone else besides boothe's do any kind of work on my unit. The technician Garrett who came out today was absolutely fabulous he explained everything to us and I definitely give 5 stars and two thumbs up because Garrett had a very good positive a...
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I will never have anyone else besides boothe's do any kind of work on my unit. The technician Garrett who came out today was absolutely fabulous he explained everything to us and I definitely give 5 stars and two thumbs up because Garrett had a very good positive attitude and he never disrespected us in any way shape or form.
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