CALL TO SCHEDULE
301-373-4247
By Bob P. on 02/21/19
Great job. Took out two old water heaters and installed a hybrid. Friendly, efficient and cleaned up after.

By Michael L. on 02/18/19
Bernie is extremely knowledgeable. He took his time to thoroughly explain his findings and gave me multiple options to address his findings. At no time was he pushy or unwilling to answer my many questions and I had a lot. I would definitely recommend Bernie and...
(View More)
Bernie is extremely knowledgeable. He took his time to thoroughly explain his findings and gave me multiple options to address his findings. At no time was he pushy or unwilling to answer my many questions and I had a lot. I would definitely recommend Bernie and the rest of the staff with Boothe's Heating, Air & Plumbing. I look forward to working with Bernie again in the near future.
(View Less)

By Erica Wrightson on 02/11/19
We had an absolutely fantastic experience! We scheduled our appointment on Friday and we were told we would be given a call on Monday an hour before the tech arrived. I received a call from a very friendly person at 9:30 asking if we were home and I was told the ...
(View More)
We had an absolutely fantastic experience! We scheduled our appointment on Friday and we were told we would be given a call on Monday an hour before the tech arrived. I received a call from a very friendly person at 9:30 asking if we were home and I was told the tech would be there shortly. Damon arrived at 10:00 and was very respectful, polite, and friendly. He and his trainee were very thorough, explained everything they did, and even offered to chat with my husband on the phone to explain in more detail as my husband is the more mechanical of the two of us. What was most impressive was, as they were outside checking our outside units, Damon came back inside asking if our neighbor was home because, as they were checking our unit, they noticed the neighbor's unit was very loud and frozen over. Upon calling my neighbor, she informed us that Boothe's had already been out and they were awaiting arrival of the part, but she was very grateful that he was observant enough to mention it! Excellent service - would highly recommend this company and we will certainly be utilizing their services in the future!
(View Less)

By Ken K. on 02/09/19
Francis arrived on time, worked efficiently, found and explained the source of an issue i have had for a while that is related to the HVAC system but is not obvious or typical.

By Christa W. on 02/02/19
Our service tech, Francis Russell, was wonderful. He was very friendly and professional. He found the issue and got the job done quickly... and right! He explained the pricing up front, went over our options, gave us honest suggestions on what we should do. I woul...
(View More)
Our service tech, Francis Russell, was wonderful. He was very friendly and professional. He found the issue and got the job done quickly... and right! He explained the pricing up front, went over our options, gave us honest suggestions on what we should do. I would definitely recommend him to any friend or family member.
(View Less)

By Jay F. on 01/18/19
Damon and David came to do a check up on my two units at my house and they were very friendly and courteous. Diagnosed some issues with one of my units and thoroughly explained the solution and fixed the problem. Damon is very knowledgeable and had David as his tra...
(View More)
Damon and David came to do a check up on my two units at my house and they were very friendly and courteous. Diagnosed some issues with one of my units and thoroughly explained the solution and fixed the problem. Damon is very knowledgeable and had David as his trainee. David has only been with Boothe's a short time but you can tell he really enjoys what he is doing. You know the company is good when an 18 year old is loving what he is doing. Solid work and would recommend Boothe's and Damon and David to work on heating and A/C.
(View Less)

By J. L. on 12/26/18
Garret is very professional, thoroughly explains the service being provided, and is extremely pleasant to work with. I will most definitely request him for my next tune-up or service!

By Dave Shatrowsky on 12/19/18
If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work incl...
(View More)
If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work including changing service entrance to evaporating coil to make future work easier. A week later Tom S. stopped in for a quality assurance check and performed a thorough recheck of the new system. My phone calls to their main office always handled promptly:) I made the correct decision going with Boothe's!Thanks to the whole team.
(View Less)

By Judith S. on 12/03/18
(no comment)

By Christine W. on 11/27/18
Josh arrived promptly and he provided a detailed explanation of the service he provided as well as explained the benefits of Boothe's Comfort club. In addition, Josh exhibited exemplary customer service.

By Jennie on 11/12/18
I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to g...
(View More)
I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to get the problem resolved. Chadd W. will get the job done right while being considerate of your house. He put down drop clothes and towels to protect my house and minimize any possible mess. Thank you Chadd W. for the great work!
(View Less)

By Philip Kenyon on 10/26/18
Bernie was respectful, and took his time to ensure we understood everything he was doing, what was needed and why.

By Suzanne M on 10/14/18
Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been...
(View More)
Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been in 50 years +.Thank you Mike,have a great anniversary with your wife !
(View Less)

By Jason Deese on 10/09/18
Josh was great. he explained everything he was doing. He answered all my questions.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Kayla N. on 10/04/18
We are so grateful to Francis Russell and Boothe's for helping us out with our AC. He was super friendly and truly seemed to have our best interest at heart, not trying to rack the bills on us. We will give Francis a call next time we are in need because he was awesome! Thank you!

By American Surgical A. on 10/04/18
Excellent Service! Guy was knowledgeable, courteous, polite, efficient, and very helpful. Thanks Guy...

By Eddie W. on 10/03/18
Bernie Hurt and Garret did an outstanding job installing my replacement AprilAire humidifier. I am a very inquisitive person. Bernie and Garret answered all my questions accurately and convincingly. I am a happy customer.

By Charles M. on 10/03/18
David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the ...
(View More)
David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the duct system he was able to locate two dampers unbeknownst to me . He found that one was completely closed and there laid the problem. After opening the dumper and adjusted the other, he came back into the house and used the hand handled devise again to verified that the whole house was now receiving the proper amount of air flow. The problem was determined very quickly by David because of the knowledge he brings to the job.. David even put on shoe covers before he came into the house! That really impressed me! Thanks Boothe's HVAC for employing such knowledgeable, friendly and courteous employees.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
301-373-4247

Select any employee to see all their reviews.

Francis R
5 Years
Rating:
152 total reviews!
Bernie H
Rating:
143 total reviews!
Team B
Customer Service Rep.
Rating:
(30 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Guy M
Rating:
(47 total reviews)
Jason H
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
301-373-4247

Customer service is always a top priority at Boothe's Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
301-373-4247
Garrett R has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
20 total reviews
By J. L. on 12/26/18
Garret is very professional, thoroughly explains the service being provided, and is extremely pleasant to work with. I will most definitely request him for my next tune-up or service!

By Judith S. on 12/03/18
(no comment)

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Rob Goddard on 07/29/18
Garrett took the time to explain the planned procedure, and politely answered all of my questions and got the job done. Looking forward to counting on Boothe's for future heating and air conditioning needs.

By Michelle R. on 06/11/18
Garrett arrived on time. He worked diligently to ensure both cooling systems were cleaned and running efficiently. He offered suggestions, which I took, on doing some “deep cleaning” in order to maximize the life time of the cooling systems. He thoroughly exp...
(View More)
Garrett arrived on time. He worked diligently to ensure both cooling systems were cleaned and running efficiently. He offered suggestions, which I took, on doing some “deep cleaning” in order to maximize the life time of the cooling systems. He thoroughly explained every process he was completing. I am very pleased with the experience I had in working with Garret today. I would highly recommend Boothe’s Heating and Air to my friends and family. I would have given 10 stars if that was an option.
(View Less)

By Deanna DeVito on 05/19/18
Garrett R was a complete gentleman and extremely thorough with the explanation of services he completed. He made sure I understood what he did with our unit and answered all questions I had. He spoke very highly of the company he was representing which speaks volum...
(View More)
Garrett R was a complete gentleman and extremely thorough with the explanation of services he completed. He made sure I understood what he did with our unit and answered all questions I had. He spoke very highly of the company he was representing which speaks volumes to the value and integrity that Boothe's Heating & Air instils in their employees. Thanks again for the great service!
(View Less)

By Jason D. on 04/11/18
Great company. Tech was fantastic. He explained everything that he was doing, he made sure to see if I had any questions. would recommend company to family and friends.

By Hayden S. on 03/16/18
Great customer service by Garrett R. Looking forward to working with a trusted contractor again.

By Andrya L. on 02/19/18
As always have experienced with Boothe's technicians and staff -Garrett was polite, professional and personable. Great service.

By Regina M. on 01/23/18
I called Boothe's for their tune-up special. It is so hard to find an honest company for most anything. The technician did not try the "bait and Switch " that other companies have tried. The other companies that I tried would say that the special didn't cover some ...
(View More)
I called Boothe's for their tune-up special. It is so hard to find an honest company for most anything. The technician did not try the "bait and Switch " that other companies have tried. The other companies that I tried would say that the special didn't cover some maintenance that needed done and would charge extra. The technician did everything that was expected and said that all looked good. He even went above and beyond by looking at pipes and insulation while under my house since I told him that I wasn't crazy about going into the crawl space to make sure nothing was amiss. I will definitely use their service again.
(View Less)

By James Risinger on 01/22/18
Garrett R, was very courteous and professional.

By James R. on 01/22/18
Great customer service

By Thomas J. on 01/09/18
This work was very professional and individual was very polite and explained everything very clear. This was a very good experience and I very much enjoy doing business with such true HONEST people.

By D E. on 12/18/17
(no comment)

By Steven C. on 11/13/17
I had made an appointment for a tuneup of my heating and air conditioning system. Garrett called when he was on his way, arrived on time, and performed a thorough evaluation and tuneup. With the rainy weather outside, he made sure he didn't track any mud into the...
(View More)
I had made an appointment for a tuneup of my heating and air conditioning system. Garrett called when he was on his way, arrived on time, and performed a thorough evaluation and tuneup. With the rainy weather outside, he made sure he didn't track any mud into the house. He explained everything throughout the process and clearly answered any concerns I had. Extremely professional and courteous!
(View Less)

By Courtney S. on 11/08/17
TL;DR: Quality service from an honest Mom-and-Pop shop with "small" features that make a big difference. SCHEDULING: I scheduled with Mark over the phone last week, who said he would get me the 0730-0830 slot on Wednesday since their training was cancelled for the ...
(View More)
TL;DR: Quality service from an honest Mom-and-Pop shop with "small" features that make a big difference. SCHEDULING: I scheduled with Mark over the phone last week, who said he would get me the 0730-0830 slot on Wednesday since their training was cancelled for the week; unfortunately by 0835 they had not shown up, so I called and spoke to Naomi over the phone. She indicated that they were having the training and it was very unusual for them to schedule during that time, and that they had me on the schedule as the standard call-1-hour-ahead in the afternoon. I had scheduling conflicts for the afternoon but agreed to work with them; a few minutes later, Naomi called back and told me they had moved my appointment up to the first call slot, 1000-1030, which was perfect! Very satisfied that they could accommodate me last minute like this. THE WORK: My technician, Garrett, called me an hour ahead and arrived right on time. He was very professional but also very personable. He wore little booties that slip over his shoes so they don't get your floors dirty from going in/out of the house, and he was very gentle and considerate with all the hardware and tools he was using, taking the extra time to softly lower parts to the floor and not bang up my walls. For each test and check he performed, Garrett explained everything in layman's terms, using comparisons that any person can understand, even a very non-HVAC savvy person like myself. He made it clear that Boothe's wants everyone to understand exactly what they are investing in and why they perform the tests that they do; in essence, you know exactly what you're paying for! Garrett is "just" a junior technician, but I would have never known based on his knowledge and expertise. He was honest with his assessments, never pushed a sale, and was kind enough to roll up my hose when he was done, even in the drizzling rain. OVERALL: The little things are really what shine here - Boothe's people treat you like real people! They *want* to see you twice a year, and they want that experience to be positive and worth your money. I will be very happy to welcome Boothe's into my home in the spring for my AC tune-up! :-)
(View Less)

By Marcy D. on 10/23/17
Very professional team. I had new units installed a couple years ago and have been pleased with each of the techs that have come out for my Comfort Club tune-ups. Garrett was my tech today and explained in detail what he would be looking for and then what he found...
(View More)
Very professional team. I had new units installed a couple years ago and have been pleased with each of the techs that have come out for my Comfort Club tune-ups. Garrett was my tech today and explained in detail what he would be looking for and then what he found. Very knowledgeable. I recommend this company to my friends.
(View Less)

By Rob B. on 10/19/17
Start to finish the Boothe Team once again hit every mark and provided exceptional customer care during our annual system check-up. Of special note Garrett R. was courteous and provided great service during his visit. He has clearly embraced Boothe's high standards...
(View More)
Start to finish the Boothe Team once again hit every mark and provided exceptional customer care during our annual system check-up. Of special note Garrett R. was courteous and provided great service during his visit. He has clearly embraced Boothe's high standards for customer care. Super job! Thanks, Rob B.
(View Less)

By Frankie R. on 10/06/17
Hands down the best and easiest service I have had done at my house. Garrett was knowledgeable and gave a great idea of what he was going to do. Very professional and prompt. Everything from the timeframe he would be here to how long it would take him to get the...
(View More)
Hands down the best and easiest service I have had done at my house. Garrett was knowledgeable and gave a great idea of what he was going to do. Very professional and prompt. Everything from the timeframe he would be here to how long it would take him to get the job done was spot on. Checked both units and made sure they were good to go. You always get more than you pay for with these guys! Fully recommended to anyone who has heat and air needs.
(View Less)

By Amy W. on 08/16/17
I will never have anyone else besides boothe's do any kind of work on my unit. The technician Garrett who came out today was absolutely fabulous he explained everything to us and I definitely give 5 stars and two thumbs up because Garrett had a very good positive a...
(View More)
I will never have anyone else besides boothe's do any kind of work on my unit. The technician Garrett who came out today was absolutely fabulous he explained everything to us and I definitely give 5 stars and two thumbs up because Garrett had a very good positive attitude and he never disrespected us in any way shape or form.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.