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By J. L. on 12/26/18
Garret is very professional, thoroughly explains the service being provided, and is extremely pleasant to work with. I will most definitely request him for my next tune-up or service!

By Dave Shatrowsky on 12/19/18
If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work incl...
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If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work including changing service entrance to evaporating coil to make future work easier. A week later Tom S. stopped in for a quality assurance check and performed a thorough recheck of the new system. My phone calls to their main office always handled promptly:) I made the correct decision going with Boothe's!Thanks to the whole team.
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By Judith S. on 12/03/18
(no comment)

By Christine W. on 11/27/18
Josh arrived promptly and he provided a detailed explanation of the service he provided as well as explained the benefits of Boothe's Comfort club. In addition, Josh exhibited exemplary customer service.

By Jennie on 11/12/18
I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to g...
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I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to get the problem resolved. Chadd W. will get the job done right while being considerate of your house. He put down drop clothes and towels to protect my house and minimize any possible mess. Thank you Chadd W. for the great work!
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By Philip Kenyon on 10/26/18
Bernie was respectful, and took his time to ensure we understood everything he was doing, what was needed and why.

By Suzanne M on 10/14/18
Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been...
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Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been in 50 years +.Thank you Mike,have a great anniversary with your wife !
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By Jason Deese on 10/09/18
Josh was great. he explained everything he was doing. He answered all my questions.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Kayla N. on 10/04/18
We are so grateful to Francis Russell and Boothe's for helping us out with our AC. He was super friendly and truly seemed to have our best interest at heart, not trying to rack the bills on us. We will give Francis a call next time we are in need because he was awesome! Thank you!

By American Surgical A. on 10/04/18
Excellent Service! Guy was knowledgeable, courteous, polite, efficient, and very helpful. Thanks Guy...

By Eddie W. on 10/03/18
Bernie Hurt and Garret did an outstanding job installing my replacement AprilAire humidifier. I am a very inquisitive person. Bernie and Garret answered all my questions accurately and convincingly. I am a happy customer.

By Charles M. on 10/03/18
David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the ...
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David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the duct system he was able to locate two dampers unbeknownst to me . He found that one was completely closed and there laid the problem. After opening the dumper and adjusted the other, he came back into the house and used the hand handled devise again to verified that the whole house was now receiving the proper amount of air flow. The problem was determined very quickly by David because of the knowledge he brings to the job.. David even put on shoe covers before he came into the house! That really impressed me! Thanks Boothe's HVAC for employing such knowledgeable, friendly and courteous employees.
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By John N. on 10/02/18
Josh was polite courteous and professional. Made great recommendations and took the time to discuss different scenarios. I understood what he was saying because he didn't talk or describe things with a lot of technical jargon. He made sure I understood what he m...
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Josh was polite courteous and professional. Made great recommendations and took the time to discuss different scenarios. I understood what he was saying because he didn't talk or describe things with a lot of technical jargon. He made sure I understood what he meant but at the same time didn't make me feel talked down too or stupid if I didn't understand something. Great Job Josh!! I appreciate everything you did for my family and I and I apologize for not getting this in sooner. Keep up the outstanding job.
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By Philippe P. on 09/17/18
Polite, knowledgeable, patient. Answered all my questions. Was thorough in the inspection of my AC system and was able to troubleshoot quickly.

By John D. on 09/13/18
To me it was hot as hell & very sticky Ben took a short time to diagnose & fixed the problem now I'm a cool & very happy camper FANTASTIC JOB BEN

By Aaron P. on 09/12/18
Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once comi...
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Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once coming in without first putting on his boot covers, and with the rain and mud we have had recently this was very important. We have dogs and Bernie was always aware of them, making sure the backyard gate was closed and secure and not allowing them to get into the basement. Thank you Bernie for a job well done.
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By Julie L. on 09/07/18
I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left fr...
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I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left from our after hours emergency call! Not only did he fix my unit without having to order parts as previously told by another company, he took me to the unit and showed me what was wrong and why it was not working. He was very professional the entire time. I've found my new A/C company for maintenance and everything in between. Thanks Francis and thanks Boothe's for creating such a high ethical standard! I've been without A/C for a week because I've been a loyal client to my other company and wanted to give them opportunity to fix it; there are times when you must cut the cord and go with the best or it will cost you dearly in the end.
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By Cynthia W. on 09/04/18
Ben was honest, friendly and went through everything from the simplest to the most complex to try and fix our issue. He explained everything to us and gave us helpful advice/
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Select any employee to see all their reviews.

Francis R
5 Years
Rating:
150 total reviews!
Bernie H
Rating:
142 total reviews!
Team B
Customer Service Rep.
Rating:
(30 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Guy M
Rating:
(47 total reviews)
Jason H
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Boothe's Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Damon T has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
13 total reviews
I enjoy watching football, spending time with my family, and being outdoors. I have been in the HVAC Career for 2 years, and I am currently going to school for HVAC. A strength I have for my career includes working on heat pumps.
By Dave Shatrowsky on 12/19/18
If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work incl...
(View More)
If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work including changing service entrance to evaporating coil to make future work easier. A week later Tom S. stopped in for a quality assurance check and performed a thorough recheck of the new system. My phone calls to their main office always handled promptly:) I made the correct decision going with Boothe's!Thanks to the whole team.
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By Roger M. on 07/18/18
The very best customer service I have ever seen in a HVAC company. Nothing but the best personnell and Damon and. Hris are top of their game. Professional and caring, courteous and just experts in every aspect.

By Diana H. on 05/07/18
I have been looking for a full service HVAC company for years and am very happy to report that I found them - my experience with Boothe's has been outstanding. From the first call to schedule an appointment with Mark, the reminder call (on a Sat I should add) and t...
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I have been looking for a full service HVAC company for years and am very happy to report that I found them - my experience with Boothe's has been outstanding. From the first call to schedule an appointment with Mark, the reminder call (on a Sat I should add) and then the tech work, I have been totally impressed. Damon's work reflected the thorough training he has been given, and he was clear and concise in the time he took to explain any concerns that he found, both during and again with the review. Also, there was no pressure to make optional repairs either. I would highly recommend this company to all and wish that they covered more in their scope of work so my only suggestion would be to ask that they add electrical work to their scope !!
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By Grace on 11/17/17
Damon & Andy were both great! they arrived on time and did a top to bottom check up on my HVAC system. They spent more than an hour and gave me maintenance suggestions. Needless to say 5 stars!

By Randy R. on 10/19/17
We were looking for someone to trust to service our heating and air conditioning systems. Friends and neighbors highly recommended Boothe's. Our initial service call was last spring when we had the ac checked. I was impressed with the tech who came to my home and w...
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We were looking for someone to trust to service our heating and air conditioning systems. Friends and neighbors highly recommended Boothe's. Our initial service call was last spring when we had the ac checked. I was impressed with the tech who came to my home and was happy with the service. I decided to enroll in the service plan and was glad to know that I can call Boothe's at anytime I have a problem and they will send someone quickly to check any problem. This past Wednesday was time for the heating units to be serviced. The office staff is always friendly when they called to set up a time that was convenient for the service tech to come out to my house. Damon was the tech and he called about 30 minutes before the time he was suppose to arrive to let me know he would be there. Damon was on time and greeted me with a smile and handshake. I knew that I was going to like this young man. He was friendly, polite, good natured, and professional. He checked and serviced both of our ac units and gave me a good report. I recommend Boothe's Heating & Air to everyone. Thanks Damon.
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By PaulaTrinch on 07/18/17
Damon was polite and respectful. he explained everything in language a layperson could understand. He was also very neat and respectful of keeping my home clean. Damon also discussed adding a water safety system in our basement because it was finished which made...
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Damon was polite and respectful. he explained everything in language a layperson could understand. He was also very neat and respectful of keeping my home clean. Damon also discussed adding a water safety system in our basement because it was finished which made sense as this overflow issue had occurred before.
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By Kathryn N. on 07/10/17
We have been customers of Boothe's Heating & Air Conditioning for 4 years. Their technicians always show up on time, are very courteous and professional to work with, and answer all of our questions. We received great service from their technician Damon T. today. W...
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We have been customers of Boothe's Heating & Air Conditioning for 4 years. Their technicians always show up on time, are very courteous and professional to work with, and answer all of our questions. We received great service from their technician Damon T. today. We highly recommend Boothe's!
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By Eva Corson on 07/06/17
Excellent service. They even came back after hours when there was an issue later that day. This is above and beyond fantastic service.

By Andrea B. on 06/14/17
Damon was awesome! He knew what he was doing and took the time to explain everything. He really went above and beyond. Would highly recommend Boothe's for all your heating and ac issues or tune ups.

By Andrea Balcom on 06/13/17
Absolutely loved the service Damon Thorpe gave. He is truly one in a million and even added to our system the same day as our tune up! He should be employee of the year!! Thank you Damon for all you did today!!!

By Deb S. on 04/19/17
Friendly, knowledgeable technician Damon T***** was very professional and helpful.

By Theresa Lowery D. on 07/15/16
Can't say enough about Boothe's. Damon and Jason were the two techs that came out to the house and both were so professional. They took their time in explaining what they were doing. Highly recommend using them for your a/c needs!!!!

By Vincent B. on 06/01/16
Damon just finished our annual A/C Tune up & Service. Once again we can't say enough about the Professionalism, Knowledge and Care that Boothe's provides. His work ethic and demeanor was an 8 on a scale of 1- 5! He made sure to keep our house and his work areas cle...
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Damon just finished our annual A/C Tune up & Service. Once again we can't say enough about the Professionalism, Knowledge and Care that Boothe's provides. His work ethic and demeanor was an 8 on a scale of 1- 5! He made sure to keep our house and his work areas clean and organized along with explaining what he did (& didn't do). He continued the level of service that Ryan and his crew displayed when they installed this new unit. Thanks Boothe's for having Quality People doing Quality Work!!!
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