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By Jenel Turner on 07/08/20
Ryan Chan was awesome!!. Most thorough, and quiet as a mouse for the three plumbing challenges. He is most pleasant, polite and a consummate professional! Thank you Boothe’s! We love you!! You will be our go to recommend for your services.

By Kenneth S. on 07/06/20
Great experience. Honest. Answered all questions. Explained issue and presented options to fix. George P did an outstanding job. Thank You.

By Susan W. on 06/18/20
Kyle, Chris, Hunter (and one other person, my husband didn't remember his name but he was working with this group today!) did an excellent job on our install. They were quick and obviously knew what to do. They left our house in good shape and took away everything ...
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Kyle, Chris, Hunter (and one other person, my husband didn't remember his name but he was working with this group today!) did an excellent job on our install. They were quick and obviously knew what to do. They left our house in good shape and took away everything that they took out of the old HVAC system. Our house is very comfortable tonight and I am very grateful!!
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By John F. on 06/13/20
no comment

By Susan W. on 06/04/20
Damon came out in the late evening on an emergency call because our a/c was out and it was 96 degrees outside! Damon was very professional and helpful. He even liked our dog! We look forward to doing further business with Boothe's Heating and Air Conditioning since...
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Damon came out in the late evening on an emergency call because our a/c was out and it was 96 degrees outside! Damon was very professional and helpful. He even liked our dog! We look forward to doing further business with Boothe's Heating and Air Conditioning since they have such good employees.
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By Lakisha R. on 06/04/20
"Bruce Posey" Mr. Posey came out to fix a clogged drain, he was very friendly and knowledgeable. He went above and beyond to get the drain unclogged, he was very patient, even when he ran into obstacles. This is the second time he has provided service at my address...
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"Bruce Posey" Mr. Posey came out to fix a clogged drain, he was very friendly and knowledgeable. He went above and beyond to get the drain unclogged, he was very patient, even when he ran into obstacles. This is the second time he has provided service at my address and I will continue to request Mr. Posey for my technician.
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By Kathy E. on 05/16/20
Was really impressed and pleased with the service we received from, Adam Smith, Mike Weeks, Logan Allwine, Ben Hartsfield and Shawn Riley, before, during and after our install. They were all very polite and professional. You should be proud of all of them.

By Andrea Balcom on 04/16/20
Guy did a fabulous job on our Spring HVAC system checkup and found our air scrubber's light went out and we needed to have a transformer for it and the light replaced. He fixed it all and we are super happy to have our air scrubber back! Also, we enjoyed the compan...
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Guy did a fabulous job on our Spring HVAC system checkup and found our air scrubber's light went out and we needed to have a transformer for it and the light replaced. He fixed it all and we are super happy to have our air scrubber back! Also, we enjoyed the company of Derick Brawner (plumber) who replaced our garbage disposal and helped with draining the washing machine through the drip pan. I also found Brandon on the phone super nice!! I have never had a bad experience with any employee from Boothes Heating, Air, and Plumbing!! You are all way above 5 stars in my book. Thank you all for doing such a great job every time!
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By Paul Ragard on 04/01/20
I did not see Patrick Freeman on you choices. However he and Nick did a fantastic and professional work. As always, will continue to call Boothe!

By Anthony H. on 03/31/20
David Rowe, the HVAC specialist, was very informative and professional. Wonderful customer service. I would refer him to anyone.

By John T T. on 03/27/20
I called Boothe's to have my HVAC system checked. Josh showed up and handled the issue promptly and professionally. While here I inquired on their plumbing work because I have been wanting to replace a water heater that had lived a long and successful life and was,...
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I called Boothe's to have my HVAC system checked. Josh showed up and handled the issue promptly and professionally. While here I inquired on their plumbing work because I have been wanting to replace a water heater that had lived a long and successful life and was, frankly, on borrowed time. An hour later Patrick F stopped by to discuss options. I selected a new water heater and said it was no rush since I wasnt experiencing a problem. Two days later (today) Patrick returned and installed the new unit. From their scheduler Dawn (who was friendly and courteous with her timely updates thanks Dawn!) to both Josh and Patrick who were knowledgeable, professional and dependable; their customer service is the best in the business. We are extremely pleased with the quality of equipment, customer service and attention to detail. You may be able to shop around and find a slightly better price but you wont find the intangibles that make Boothe's commitment to excellence and customer satisfaction a top priority. Well done.
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By Kim M. on 03/22/20
I cant say enough good things about this company and their employees. This past week we had 2 awesome techs, Mike and Bernie, they were so knowledgeable and every step of the way they provided great service! Bernie and Mike showed up from Boothe's they were hones...
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I cant say enough good things about this company and their employees. This past week we had 2 awesome techs, Mike and Bernie, they were so knowledgeable and every step of the way they provided great service! Bernie and Mike showed up from Boothe's they were honest and extremely competent technician. They showed us all of the problems with the HVAC unit and plumping issues as well as things we didn't notice and all for a very reasonable price. We will definitely be using Boothe's again. and Thank them both so much for their knowledge and reliability. They were also very nice people! Thank you for your honesty and efficiency Boothe's. My experience was exceptional.
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By William Woods on 01/16/20
Ryan and Emily came to my home to repair a leaky Garden Tub faucet. Ryan quickly assessed the problem, explained the problem thoroughly and provided me repair options in less than 20 minutes. Ryan and Emily quickly repaired the problem and had the water back on ...
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Ryan and Emily came to my home to repair a leaky Garden Tub faucet. Ryan quickly assessed the problem, explained the problem thoroughly and provided me repair options in less than 20 minutes. Ryan and Emily quickly repaired the problem and had the water back on in minimum time with very little interruption to the household routine. I definitely will use Boothe's again and ask for Ryan and Emily by name.
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By William W. on 01/16/20
Ryan and Emily did an outstanding job making repairs at my home . Both were very professional and knowledgeable. Swiftly made repairs to my water system. Will surely call Boothe's again.

By Miriam E B. on 01/02/20
Friendly and professional service from the time the appointment was made through completion of the service. I particularly appreciate the care Robert took to keep the house clean despite working between the crawl space, attic and hose interior.

By Becky C. on 12/20/19
We recently had new Ecobee thermostats installed and we were having issues with the heat not working upstairs. It's been a trial process to figure out how to set them correctly with the traffic upstairs being less than downstairs. Bernie came out and not only set t...
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We recently had new Ecobee thermostats installed and we were having issues with the heat not working upstairs. It's been a trial process to figure out how to set them correctly with the traffic upstairs being less than downstairs. Bernie came out and not only set them correctly, but he made sure the entire system was working as it should. Thank you Boothe's for taking care of us!
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By Terence W. on 11/13/19
Garrett came out and looked at our furnace, that we thought we had to replace. He diagnosed the problem and he came back and asked us do we want the good news first or the bad. My wife and I said the good. The furnace is fine. The bad news came. He said that ...
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Garrett came out and looked at our furnace, that we thought we had to replace. He diagnosed the problem and he came back and asked us do we want the good news first or the bad. My wife and I said the good. The furnace is fine. The bad news came. He said that we have to move our grill somewhere else. Lol. It was blocking the exhaust on the outside. Was I relieved. Thanks to Garrett and Jacob for being so kind and knowledgeable of their job. I would recommend Boothe's to anyone. Thanks again.
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By Jeannette D. on 10/15/19
This is the 2nd time we used Boothe's. One was to install a hot water heater last year and this recent visit was for tune up services on our heat pump. My husband and I were very pleased with the services. Bernie was our technician and was professional, knowledgea...
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This is the 2nd time we used Boothe's. One was to install a hot water heater last year and this recent visit was for tune up services on our heat pump. My husband and I were very pleased with the services. Bernie was our technician and was professional, knowledgeable and thorough. Very Satisfied customer. We signed up for their Member Comfort Club that day for continued services in the future.
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By david bensel on 09/11/19
Great interaction. Bernie demonstrated knowledge of my problems history, the current status and scope of the repair. During the repair, he was courteous and professional. Very pleased with the overall service and visit.

By Alex G. on 09/07/19
When you need an AC tune-up, choose Boothes and ask them to send you Bernie Hurt. This man knows what he's doing and he's very thorough. If there's an issue with your system, he will find it and let you know. He's happy to answer every question you have and he is a...
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When you need an AC tune-up, choose Boothes and ask them to send you Bernie Hurt. This man knows what he's doing and he's very thorough. If there's an issue with your system, he will find it and let you know. He's happy to answer every question you have and he is a true professional. I live in Calvert County so I was pleased to hear Boothes offers service where I live. You can't go wrong if you choose them.
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Select any employee to see all their reviews.

Bernie H
Rating:
150 total reviews!
Guy M
Rating:
48 total reviews!
Team B
Customer Service Rep.
Rating:
(34 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Jason H
Rating:
(36 total reviews)
Garrett R
Rating:
(24 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Boothe's Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Bernie H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
150 total reviews
My hobbies include spending time with my family and friends, taking care of my horses, boating, hunting and fishing. My HVAC Strengths include Heat Pumps, Gas Furnaces, Communicating Equipment, and Oil Furnaces. I have been in the HVAC Career for 16 years.
By Kim M. on 03/22/20
I cant say enough good things about this company and their employees. This past week we had 2 awesome techs, Mike and Bernie, they were so knowledgeable and every step of the way they provided great service! Bernie and Mike showed up from Boothe's they were hones...
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I cant say enough good things about this company and their employees. This past week we had 2 awesome techs, Mike and Bernie, they were so knowledgeable and every step of the way they provided great service! Bernie and Mike showed up from Boothe's they were honest and extremely competent technician. They showed us all of the problems with the HVAC unit and plumping issues as well as things we didn't notice and all for a very reasonable price. We will definitely be using Boothe's again. and Thank them both so much for their knowledge and reliability. They were also very nice people! Thank you for your honesty and efficiency Boothe's. My experience was exceptional.
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By Becky C. on 12/20/19
We recently had new Ecobee thermostats installed and we were having issues with the heat not working upstairs. It's been a trial process to figure out how to set them correctly with the traffic upstairs being less than downstairs. Bernie came out and not only set t...
(View More)
We recently had new Ecobee thermostats installed and we were having issues with the heat not working upstairs. It's been a trial process to figure out how to set them correctly with the traffic upstairs being less than downstairs. Bernie came out and not only set them correctly, but he made sure the entire system was working as it should. Thank you Boothe's for taking care of us!
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By Jeannette D. on 10/15/19
This is the 2nd time we used Boothe's. One was to install a hot water heater last year and this recent visit was for tune up services on our heat pump. My husband and I were very pleased with the services. Bernie was our technician and was professional, knowledgea...
(View More)
This is the 2nd time we used Boothe's. One was to install a hot water heater last year and this recent visit was for tune up services on our heat pump. My husband and I were very pleased with the services. Bernie was our technician and was professional, knowledgeable and thorough. Very Satisfied customer. We signed up for their Member Comfort Club that day for continued services in the future.
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By david bensel on 09/11/19
Great interaction. Bernie demonstrated knowledge of my problems history, the current status and scope of the repair. During the repair, he was courteous and professional. Very pleased with the overall service and visit.

By Alex G. on 09/07/19
When you need an AC tune-up, choose Boothes and ask them to send you Bernie Hurt. This man knows what he's doing and he's very thorough. If there's an issue with your system, he will find it and let you know. He's happy to answer every question you have and he is a...
(View More)
When you need an AC tune-up, choose Boothes and ask them to send you Bernie Hurt. This man knows what he's doing and he's very thorough. If there's an issue with your system, he will find it and let you know. He's happy to answer every question you have and he is a true professional. I live in Calvert County so I was pleased to hear Boothes offers service where I live. You can't go wrong if you choose them.
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By Andrew G. on 07/03/19
This week was my first experience with Boothe's. Bernie was nothing shy of all-around awesome to deal with. He's super-knowledgeable, transparent, courteous, and friendly. He took the time to thoroughly answer all of my questions and concerns and ensure everything ...
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This week was my first experience with Boothe's. Bernie was nothing shy of all-around awesome to deal with. He's super-knowledgeable, transparent, courteous, and friendly. He took the time to thoroughly answer all of my questions and concerns and ensure everything with my HVAC was properly tested and diagnosed, and was completely fair. Couldn't have possibly had a better experience. A rating in my book!
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By Joseph J.Kudrak on 05/30/19
Bernie Hurt is courteous, polite and very knowledgeable. He explained everything completely. I have had issues with my HVAC since moving in 5 yrs ago. Bernie diagnosed the problem, advised what could be done and when the parts arrived, scheduled a return here and ...
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Bernie Hurt is courteous, polite and very knowledgeable. He explained everything completely. I have had issues with my HVAC since moving in 5 yrs ago. Bernie diagnosed the problem, advised what could be done and when the parts arrived, scheduled a return here and installed the solutions. I would not hesitate in recommending his company or his services. Pleasantly surprised given some workers i have dealt with with my home.
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By Michael L. on 02/18/19
Bernie is extremely knowledgeable. He took his time to thoroughly explain his findings and gave me multiple options to address his findings. At no time was he pushy or unwilling to answer my many questions and I had a lot. I would definitely recommend Bernie and...
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Bernie is extremely knowledgeable. He took his time to thoroughly explain his findings and gave me multiple options to address his findings. At no time was he pushy or unwilling to answer my many questions and I had a lot. I would definitely recommend Bernie and the rest of the staff with Boothe's Heating, Air & Plumbing. I look forward to working with Bernie again in the near future.
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By Philip Kenyon on 10/26/18
Bernie was respectful, and took his time to ensure we understood everything he was doing, what was needed and why.

By Eddie W. on 10/03/18
Bernie Hurt and Garret did an outstanding job installing my replacement AprilAire humidifier. I am a very inquisitive person. Bernie and Garret answered all my questions accurately and convincingly. I am a happy customer.

By Aaron P. on 09/12/18
Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once comi...
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Bernie Hurt, the HVAC Service Technician that worked on our system was great. Throughout the entire evolution Bernie was courteous and professional. He would take the time to answer our questions and explain technical details in a way we understood. Never once coming in without first putting on his boot covers, and with the rain and mud we have had recently this was very important. We have dogs and Bernie was always aware of them, making sure the backyard gate was closed and secure and not allowing them to get into the basement. Thank you Bernie for a job well done.
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By Todd P. on 08/22/18
Very professional and thorough. Arrived when promised, answered all of my questions, and showed me exactly what was wrong (or good) with each of my systems. Also gave honest and knowledgeable suggestions for repair and documented all of it for me, and quickly con...
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Very professional and thorough. Arrived when promised, answered all of my questions, and showed me exactly what was wrong (or good) with each of my systems. Also gave honest and knowledgeable suggestions for repair and documented all of it for me, and quickly contacted associates when necessary.
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By Nicholas L. on 08/20/18
Bernie H. provided outstanding service when diagnosing and repairing our AC unit. He was courteous, knowledgeable, and very clear throughout the entire process. He was able to quickly get our unit running again and also went out of his way to identify a potential...
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Bernie H. provided outstanding service when diagnosing and repairing our AC unit. He was courteous, knowledgeable, and very clear throughout the entire process. He was able to quickly get our unit running again and also went out of his way to identify a potential future issue caused by previous work done by a different company. Great service and excellent quality of work.
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By Chris M. on 08/17/18
Bernie was my tech and did an unbelievable job of explaining what was wrong with system and showed me all the upfront prices before he did any work. He was very thorough with his check up and very honest about what needed to be done. I would highly recommend Boot...
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Bernie was my tech and did an unbelievable job of explaining what was wrong with system and showed me all the upfront prices before he did any work. He was very thorough with his check up and very honest about what needed to be done. I would highly recommend Boothe's to my friends and family that need any HVAC work done.
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By Jonathan T. on 08/12/18
Service Technician Bernie H. was professional and courteous during his visit to assess and repair a downed HVAC system. He quickly identified the issue (which was a clogged drain tube), and took the extra time to implement long term corrective action in order to e...
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Service Technician Bernie H. was professional and courteous during his visit to assess and repair a downed HVAC system. He quickly identified the issue (which was a clogged drain tube), and took the extra time to implement long term corrective action in order to ensure that the issue would not recur. I highly recommend the Boothe's pros!
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By Pamela L. on 08/07/18
I had to come back and do another review Ben H. Was the Service Technician that came out to care of my issue. He did a awesome job. He walk me through everything he was doing very friendly. Thank you again

By Dale E. on 07/23/18
Outstanding service from Boothe's and especially our assigned service tech Bernie. From the immediate beginning of the service, Bernie instilled confidence that we would have cool air pumping by the time he finished and to a T is exactly what happened! I cannot e...
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Outstanding service from Boothe's and especially our assigned service tech Bernie. From the immediate beginning of the service, Bernie instilled confidence that we would have cool air pumping by the time he finished and to a T is exactly what happened! I cannot express enough how prompt and thorough he was with our problem. He gave us, the homeowner, complete control of the services performed and we really like that.
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By SHEILA N. on 07/21/18
Bernie was very professional, polite, understanding and explained all options .

By Tammy B. on 07/20/18
Bernie and his trainee were amazing! They were able to service and assess my system for me quickly and professionally. Super polite! He gave me my options and repairs were made the same day. I would recommend Boothe's to anyone wanting prompt professional service.

By Jason P. on 07/01/18
I called Boothe's at 10:30 am on a Sunday and they had a technician, Bernie, at my house by 1:15. All of the costs were explained ahead of time and I was given options for emergency repair or standard hours. Bernie was super friendly and very thorough explaining ...
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I called Boothe's at 10:30 am on a Sunday and they had a technician, Bernie, at my house by 1:15. All of the costs were explained ahead of time and I was given options for emergency repair or standard hours. Bernie was super friendly and very thorough explaining all the potential costs ahead of time. He had my AC fixed within 15 minutes of arriving and after fixing my outdoor unit he inspected both my indoor and outdoor unit to make sure everything was working properly.
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