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By Erica Wrightson on 02/11/19
We had an absolutely fantastic experience! We scheduled our appointment on Friday and we were told we would be given a call on Monday an hour before the tech arrived. I received a call from a very friendly person at 9:30 asking if we were home and I was told the ...
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We had an absolutely fantastic experience! We scheduled our appointment on Friday and we were told we would be given a call on Monday an hour before the tech arrived. I received a call from a very friendly person at 9:30 asking if we were home and I was told the tech would be there shortly. Damon arrived at 10:00 and was very respectful, polite, and friendly. He and his trainee were very thorough, explained everything they did, and even offered to chat with my husband on the phone to explain in more detail as my husband is the more mechanical of the two of us. What was most impressive was, as they were outside checking our outside units, Damon came back inside asking if our neighbor was home because, as they were checking our unit, they noticed the neighbor's unit was very loud and frozen over. Upon calling my neighbor, she informed us that Boothe's had already been out and they were awaiting arrival of the part, but she was very grateful that he was observant enough to mention it! Excellent service - would highly recommend this company and we will certainly be utilizing their services in the future!
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By Ken K. on 02/09/19
Francis arrived on time, worked efficiently, found and explained the source of an issue i have had for a while that is related to the HVAC system but is not obvious or typical.

By Christa W. on 02/02/19
Our service tech, Francis Russell, was wonderful. He was very friendly and professional. He found the issue and got the job done quickly... and right! He explained the pricing up front, went over our options, gave us honest suggestions on what we should do. I woul...
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Our service tech, Francis Russell, was wonderful. He was very friendly and professional. He found the issue and got the job done quickly... and right! He explained the pricing up front, went over our options, gave us honest suggestions on what we should do. I would definitely recommend him to any friend or family member.
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By Jay F. on 01/18/19
Damon and David came to do a check up on my two units at my house and they were very friendly and courteous. Diagnosed some issues with one of my units and thoroughly explained the solution and fixed the problem. Damon is very knowledgeable and had David as his tra...
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Damon and David came to do a check up on my two units at my house and they were very friendly and courteous. Diagnosed some issues with one of my units and thoroughly explained the solution and fixed the problem. Damon is very knowledgeable and had David as his trainee. David has only been with Boothe's a short time but you can tell he really enjoys what he is doing. You know the company is good when an 18 year old is loving what he is doing. Solid work and would recommend Boothe's and Damon and David to work on heating and A/C.
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By J. L. on 12/26/18
Garret is very professional, thoroughly explains the service being provided, and is extremely pleasant to work with. I will most definitely request him for my next tune-up or service!

By Dave Shatrowsky on 12/19/18
If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work incl...
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If customer service is important this company is tops! Initially met with Zach and went over all aspects of a new hvac system.Example: Cfm airflow improvements were made with the new system. The installers(Ronnie,Klye,Zach)showed up next and did excellent work including changing service entrance to evaporating coil to make future work easier. A week later Tom S. stopped in for a quality assurance check and performed a thorough recheck of the new system. My phone calls to their main office always handled promptly:) I made the correct decision going with Boothe's!Thanks to the whole team.
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By Judith S. on 12/03/18
(no comment)

By Christine W. on 11/27/18
Josh arrived promptly and he provided a detailed explanation of the service he provided as well as explained the benefits of Boothe's Comfort club. In addition, Josh exhibited exemplary customer service.

By Jennie on 11/12/18
I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to g...
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I will be requesting Chadd W. for my plumber every single time. I had an inconsistent problem that I could barely explain and he worked through the issues to fix it. Unfortunately the first plumbers weren't able to correct the problem, but Chad was determined to get the problem resolved. Chadd W. will get the job done right while being considerate of your house. He put down drop clothes and towels to protect my house and minimize any possible mess. Thank you Chadd W. for the great work!
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By Philip Kenyon on 10/26/18
Bernie was respectful, and took his time to ensure we understood everything he was doing, what was needed and why.

By Suzanne M on 10/14/18
Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been...
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Mike is awesome. Professional and skilled at his craft of plumbing. Very impressed and satisfied with the job he completed. His plumbing skills are works of art. He transformed our pump room into an art display of organized CPVC and plumbing fixtures, best its been in 50 years +.Thank you Mike,have a great anniversary with your wife !
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By Jason Deese on 10/09/18
Josh was great. he explained everything he was doing. He answered all my questions.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Wallace R. on 10/08/18
Chad has knowledge of techniques and devices that were beyond the ken of 2 master plumbers with whom I dealt prior to connecting with Boothe's. We are very grateful to him for solving our problems efficiently and at one third the cost quoted by others.

By Kayla N. on 10/04/18
We are so grateful to Francis Russell and Boothe's for helping us out with our AC. He was super friendly and truly seemed to have our best interest at heart, not trying to rack the bills on us. We will give Francis a call next time we are in need because he was awesome! Thank you!

By American Surgical A. on 10/04/18
Excellent Service! Guy was knowledgeable, courteous, polite, efficient, and very helpful. Thanks Guy...

By Eddie W. on 10/03/18
Bernie Hurt and Garret did an outstanding job installing my replacement AprilAire humidifier. I am a very inquisitive person. Bernie and Garret answered all my questions accurately and convincingly. I am a happy customer.

By Charles M. on 10/03/18
David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the ...
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David was the nicest person, very personable, extremely knowledgeable and went to work right away to locate our problem..With the hand handled devise he had he was able to determine that one side of the house was not getting adequate air flow. After reviewing the duct system he was able to locate two dampers unbeknownst to me . He found that one was completely closed and there laid the problem. After opening the dumper and adjusted the other, he came back into the house and used the hand handled devise again to verified that the whole house was now receiving the proper amount of air flow. The problem was determined very quickly by David because of the knowledge he brings to the job.. David even put on shoe covers before he came into the house! That really impressed me! Thanks Boothe's HVAC for employing such knowledgeable, friendly and courteous employees.
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By John N. on 10/02/18
Josh was polite courteous and professional. Made great recommendations and took the time to discuss different scenarios. I understood what he was saying because he didn't talk or describe things with a lot of technical jargon. He made sure I understood what he m...
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Josh was polite courteous and professional. Made great recommendations and took the time to discuss different scenarios. I understood what he was saying because he didn't talk or describe things with a lot of technical jargon. He made sure I understood what he meant but at the same time didn't make me feel talked down too or stupid if I didn't understand something. Great Job Josh!! I appreciate everything you did for my family and I and I apologize for not getting this in sooner. Keep up the outstanding job.
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By Philippe P. on 09/17/18
Polite, knowledgeable, patient. Answered all my questions. Was thorough in the inspection of my AC system and was able to troubleshoot quickly.
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Select any employee to see all their reviews.

Francis R
5 Years
Rating:
152 total reviews!
Bernie H
Rating:
142 total reviews!
Team B
Customer Service Rep.
Rating:
(30 total reviews)
Adam S
Customer Service Rep.
Rating:
(20 total reviews)
Guy M
Rating:
(47 total reviews)
Jason H
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Boothe's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Boothe's Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Adam S has a 5-Star average rating and a total of 20 total reviews
20 total reviews
I enjoy being on the boat, oystering, crabbing, fishing and hunting. A strength I have in my career is working on Heat Pumps and Gas Furnaces. I have been in the HVAC Career for 3 years.
By Jan L. on 12/12/17
A flawless install and my house is warm and toasty! George was the service tech that had to deliver the bad news that I needed a new unit. He provided such an excellent education on heat pumps that I felt confident and comfortable when Adam came to give me an esti...
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A flawless install and my house is warm and toasty! George was the service tech that had to deliver the bad news that I needed a new unit. He provided such an excellent education on heat pumps that I felt confident and comfortable when Adam came to give me an estimate. The integrity of these two men permitted me to feel good making a decision without the trouble of contacting other companies. Ian and Wayne finished the deal with the delivery of the new unit. All of these men were respectful, thorough and their integrity shown through. I would recommend this company to anyone! Thank you Boothe's!!
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By Marti L. on 12/08/17
These people are amazing! From my first call, through estimates and installation, to follow up, and then a service call during a snow storm, Boothes has been absolutely fantastic! I am extremely impressed, and have already recommended Boothes to many friends. Thank...
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These people are amazing! From my first call, through estimates and installation, to follow up, and then a service call during a snow storm, Boothes has been absolutely fantastic! I am extremely impressed, and have already recommended Boothes to many friends. Thank you for all you do! A special Thank You to Shelbee for getting me started, Adam for estimating, and Francis for coming out during the storms. I would thank the installation guys as well, but I can't remember their names. You all are the best!!
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By Amy and Chris S. on 11/21/17
Respectful, knowledgeable and friendly staff. They were able to add us to the schedule without hesitation. Great customer service! Thanks Ian, Ronnie, Wayne, Adam and Shawn.

By Bryan R. on 10/31/16
Adam was very polite and professional. He explained to us our options for repair on our A/C system. This is our third time that we have used Boothe's and every time their customer service is incredible!!!!!! We highly recommend Boothe's Heating & Air!!!!

By Michael M. on 09/21/16
Customer was 100% satisfied with the work performed by Adam.

By Victoria K. on 08/17/16
Customer was 100% satisfied with the work performed by Adam.

By Kevin C. on 08/10/16
Customer was 100% satisfied with the work performed by Adam

By Thomas B. on 07/23/16
Customer was overly satisfied with the work performed by Adam. "Adam Rocked!"

By Darryl A. on 07/21/16
Customer was 100% Satisfied with the work performed by Adam.

By William E. on 07/21/16
Customer was 100% satisfied with the work performed by Adam.

By Glen B. on 07/18/16
Customer was 100% satisfied with the work performed by Adam

By Stacy C. on 07/15/16
Customer was 100% satisfied. "I love the work that Boothe's performs!"

By Amber A. on 07/06/16
"Adam was Awesome!"

By Steve V. on 07/05/16
Customer was 100% satisfied with the work performed by Adam.

By Gary P. on 07/01/16
Customer was 100% satisfied with the work performed by Adam.

By John Y. on 06/28/16
Customer was 100% satisfied with the work performed by Adam.

By Pam M. on 06/27/16
Customer was 100% satisfied with the work performed by Adam.

By John and Jennifer T. on 06/16/16
Customer was 100% satisfied with the work performed by Adam.

By Ebony C. on 06/07/16
Customer was 100% satisfied - he would refer Boothe's to a family member or a friend.

By Jeffrey L. on 06/07/16
Customer was 100% satisfied with the work performed by Adam.
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