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By Lisa B. on 11/18/19
Billy Soares provided me with excellent service and explanation of billing information.

By Judith L. C. on 11/14/19
I will welcome Curtis S. back into my home every year to maintain my furnaces. Curtis is knowledgeable, hard working and thorough. He remembers the particulars of working in my house. He is a gentleman. I hope Bolton recognizes how fortunate they are to have C...
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I will welcome Curtis S. back into my home every year to maintain my furnaces. Curtis is knowledgeable, hard working and thorough. He remembers the particulars of working in my house. He is a gentleman. I hope Bolton recognizes how fortunate they are to have Curtis working for the company. Keep him at Bolton!
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By Amanda P. on 11/11/19
it just grayed out and stayed that way

By Carol K. on 11/08/19
Eric Grimes was an excellent repair technician who got my toilet working quickly. He also answered any questions I had plus he was a very pleasent person.

By Connie U. on 09/27/19
Reese did excellent service on both our boiler and A/C this week. He was very thorough and found issues that needed to be addressed on both, that our previous service company had missed...he spent extra time with me, showing me how to properly drain the boiler, and...
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Reese did excellent service on both our boiler and A/C this week. He was very thorough and found issues that needed to be addressed on both, that our previous service company had missed...he spent extra time with me, showing me how to properly drain the boiler, and understanding why it needed to be done in order to best maintain the unit. I would highly recommend Reese if you ever need service on your boiler or A/C unit..he is very knowledgable and professional! Bolton and Reese is who we will be using from now on! Many thanks!
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By Richard M. on 09/27/19
Curtis Snipes and his assistant who just serviced the two HVAC systems in my house are both excellent technicians.

By Deborah D. on 09/24/19
We have used Bolton for over 20 years. Curtis S. has been our technician and I find him to be extremely thorough, courteous and kind. He really understands his HVAC trade and does an outstanding job! I highly recommend Curtis and Bolton.

By Ken D. on 08/15/19
On a recent HVAC maintenance tune-up, Curtis Snipes personified competence, professionalism and customer service excellence throughout the visit! This ran from his call to advise he was on the way . . . to arriving right on time with tools in hand . . . to efficien...
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On a recent HVAC maintenance tune-up, Curtis Snipes personified competence, professionalism and customer service excellence throughout the visit! This ran from his call to advise he was on the way . . . to arriving right on time with tools in hand . . . to efficient, thorough work . . . along with pleasant, thoughtful explanation and endless patience to address countless questions. Would that this rating system had MORE THAN five stars -- for the performance by Curtis Snipes merits FAR MORE THAN FIVE STARS!!
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By John M. on 08/01/19
Once again Curtis Snipes did outstanding diagnosis and repair work for us. When a bearing went bad on the compressor fan motor and made a high squeal, I shut it off, called Bolton's after-hours message and requested Curtis. He came the next day first thing and in o...
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Once again Curtis Snipes did outstanding diagnosis and repair work for us. When a bearing went bad on the compressor fan motor and made a high squeal, I shut it off, called Bolton's after-hours message and requested Curtis. He came the next day first thing and in only half an hour tested all relevant electrical and mechanical circuits and parts related to the AC unit, then called in the order for a new fan motor. He returned the next day and put in the new motor and explained everything he had done, and why. He's a skilled electrician who knows how to work fast and, more rare, knows how to talk to people and explains technical things clearly. I always request him now for our hvac service. He is outstanding. I also commend Bolton on their great service scheduling secretaries. No menus, all people who answer, and very efficient.
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By John M. on 08/01/19
Curtis Snipes is a terrific technician for both AC and furnace service. Last summer he really saved us when he came to replace a pump on our ac when we were at the beach and we had a house-sitter. Our sitter had a tight schedule but Curtis was really flexible and f...
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Curtis Snipes is a terrific technician for both AC and furnace service. Last summer he really saved us when he came to replace a pump on our ac when we were at the beach and we had a house-sitter. Our sitter had a tight schedule but Curtis was really flexible and found a time when both could meet up and get it done before we returned. And now today, a summer later, he saved us from record high temperatures and no AC again by slotting us in as soon as he had a cancellation a full 6 hours earlier than we expected anyone to be available, and then by quickly and expertly diagnosing our problem as two blown 25 amp fuses and one bad capacitor in our 1987 Trane. It was fixed and cooling in less than half and hour after he arrived. He always calls before coming and is so polite. Best of all, he really knows his stuff and has the right parts stocked in his truck. And if you do diy like I do and want to really know what is wrong with anything hvac that isn't working,, he is willing to show you and explain just what he is doing Thank you Curtis!
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By Amy D. on 07/10/19
****** ** came out to help with our air conditioning. He was phenomenal. ****** was prompt, knowledgeable, and kind. He kept us up to date on each thing that he was doing and walked us through our options making sure that we understood everything. ****** has such a...
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****** ** came out to help with our air conditioning. He was phenomenal. ****** was prompt, knowledgeable, and kind. He kept us up to date on each thing that he was doing and walked us through our options making sure that we understood everything. ****** has such a great attitude - I am so grateful for his above and beyond level of customer care. *** **
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By Rick P. on 07/03/19
Good service, kept me informed, very pleasant and resolved the issue. As a bonus, was able to arrive earlier than planned.

By Kevin P. on 07/03/19
Eric did a great job! Very friendly, professional and fast!

By Caroline M. on 07/03/19
So impressed and happy with my service from Bolton today! The scheduler was very courteous and I was able to get a same day appointment. My service provider, Eric, called to verify 20 minutes before he arrived. Eric was able to not only fix the problem that I had r...
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So impressed and happy with my service from Bolton today! The scheduler was very courteous and I was able to get a same day appointment. My service provider, Eric, called to verify 20 minutes before he arrived. Eric was able to not only fix the problem that I had requested service for quickly and efficiently, he also discovered the reason for two other issues we have been having. So relieved that they are both something that can be fixed! Eric is very professional and knowledgeable about plumbing and HVAC, and was so considerate to always wear shoe covers in the house.
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By David A. on 06/25/19
Curtis was exceptional. Walked in the house and from the start was there to be efficient sand not waste time. He told me he likely knew the issue from the start and fixed it in a matter of time. He asked if we were interested in a service agreement with zero sellin...
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Curtis was exceptional. Walked in the house and from the start was there to be efficient sand not waste time. He told me he likely knew the issue from the start and fixed it in a matter of time. He asked if we were interested in a service agreement with zero selling and I said yes. He was done in less than 45 minutes. Thanks to Bolton Service and the staff, the house is once again cool.
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By Paula W. on 06/19/19
We have done business with Bolton for over 30 years. Excellent service. Thomas Bishop knows our new, state-of-the-art, but expensive, Eco-bee system inside and out. He put it in and can, and does, patiently explain to me intricacies of the system. Thomas is a hard...
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We have done business with Bolton for over 30 years. Excellent service. Thomas Bishop knows our new, state-of-the-art, but expensive, Eco-bee system inside and out. He put it in and can, and does, patiently explain to me intricacies of the system. Thomas is a hard-working, highly-skilled, kind, and respectful man. I trust him and enjoy working with him.
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By David N. on 06/02/19
Had a great experience with Bolton and Curtis Snipes. One of our A/C units stopped working in the middle of a heat wave and Curtis came, diagnosed the problem and solved it in 30 minutes.

By John M. on 05/30/19
Curtis Snipes is a terrific technician for both AC and furnace service. Last summer he really saved us when he came to replace a pump on our ac when we were at the beach and we had a house-sitter. Our sitter had a tight schedule but Curtis was really flexible and f...
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Curtis Snipes is a terrific technician for both AC and furnace service. Last summer he really saved us when he came to replace a pump on our ac when we were at the beach and we had a house-sitter. Our sitter had a tight schedule but Curtis was really flexible and found a time when both could meet up and get it done before we returned. And now today, a summer later, he saved us from record high temperatures and no AC again by slotting us in as soon as he had a cancellation a full 6 hours earlier than we expected anyone to be available, and then by quickly and expertly diagnosing our problem as two blown 25 amp fuses and one bad capacitor in our 1987 Trane. It was fixed and cooling in less than half and hour after he arrived. He always calls before coming and is so polite. Best of all, he really knows his stuff and has the right parts stocked in his truck. And if you do diy like I do and want to really know what is wrong with anything hvac that isn't working,, he is willing to show you and explain just what he is doing Thank you Curtis!
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By Kat H. on 05/30/19
I've used Bolton Service for my A/C maintenance & Electrical since I bought my house in 2009. Everyone who has come out is kind and honest. But, Curtis Snipes, is one my favorite AC techs! He's professional, kind, and not about pressure salesmanship. The best!

By James K. on 05/24/19
Bolton service has maintained my heating and air conditioning services for more than 10 years now and I couldn't ask for better service. This week two of their technicians, ****** and **** replaced a leaking condenser coil in one of the units and I was very pleased...
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Bolton service has maintained my heating and air conditioning services for more than 10 years now and I couldn't ask for better service. This week two of their technicians, ****** and **** replaced a leaking condenser coil in one of the units and I was very pleased with their service. The work was done when promised and at the price quoted. These technicians are very courteous, do a great job and really represent a great service company well. Just what I expected from Bolton Service.
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Select any employee to see all their reviews.

Curtis S
20 Years
Rating:
45 total reviews!
Bill S
10 Years
Rating:
26 total reviews!
Billy S
Rating:
(20 total reviews)
Eric G
1 Year
Rating:
(11 total reviews)
Jordan P
5 Years
Rating:
(5 total reviews)
Jeff W
Rating:
(5 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Bolton Service has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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(919) 861-1500
Billy S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
20 total reviews
By Lisa B. on 11/18/19
Billy Soares provided me with excellent service and explanation of billing information.

By Jerry S. on 04/16/19
Billy and crew were knowledgable and efficient. He explained how the sensor on the water heater worked in detail and they left our home clean. I would definitely call Boltom again for work in the future.

By Becky S. on 03/17/19
I've used Bolton Service several times -- plumbing, HVAC, water heater. Billy Soares installed a new gas water heater, answered all my questions and concerns, going above and beyond my expectations.

By Bob S. on 03/13/19
Great customer service from estimate to completion of work. ***** ****** and **** ** (*****) were great with house replumbing we needed. They took time to answer questions and ensured understood. Very clean work and mindful of the dogs kept the gate closed. Updated...
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Great customer service from estimate to completion of work. ***** ****** and **** ** (*****) were great with house replumbing we needed. They took time to answer questions and ensured understood. Very clean work and mindful of the dogs kept the gate closed. Updated us on project mid day. Were very efficient as finished the work in one day! Which exceeded my expectation. THANK YOU. Will work with again as looking at having my guest bathroom remodeled in near future. An important factor is the communication from estimate to on site work. Was on POINT. As they were on time for appointments and as a customer made sure we were happy with the work. Thanks to ***** n **** Enjoyed working with you all.
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By John S. on 05/14/18
Billie arrived when promised. He quickly diagnosed the problem and provided clear explanations. He was courteous, well informed, and willing and able to answer all questions. We will request him by name as need arises.

By Ralph W. on 05/07/18
Great Experience! ***** was most professional and performed our repair in a timely and courteous manner. We will definitely use Bolton again for our plumbing needs.

By Nancy M. on 03/26/18
Very professional,friendly and fast! Your plumbing is fixed when he leaves!

By Cristie D. on 03/08/18
When you have water pouring into your basement that won't stop when you cut off the main water valve, you need professionals and you need them fast! Billy Soames and Eric Grimes crawled underneath my very wet house, determined the source of the leak (which is not s...
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When you have water pouring into your basement that won't stop when you cut off the main water valve, you need professionals and you need them fast! Billy Soames and Eric Grimes crawled underneath my very wet house, determined the source of the leak (which is not so easily done in a plumbed and re-plumbed 1890 home) and dug and dug in the pouring rain. I almost cried with relief when they were able to completely repair the broken pipe without having to dig a huge trench from the house to the main water line. Kudos to the office staff, Valerie and Amy, who managed to get them out for this emergency and are always understanding and ready to help. A great company and wonderful people.
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By Carol M. on 08/10/17
I had a hot water heater emergency and a new hot water heater installation in the same 24 hours. Fortunate to have that handled so professionally and so quickly. I have worked with Bolton for 20 continuous years now, plumbing, electric, and hvac. They are clear abo...
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I had a hot water heater emergency and a new hot water heater installation in the same 24 hours. Fortunate to have that handled so professionally and so quickly. I have worked with Bolton for 20 continuous years now, plumbing, electric, and hvac. They are clear about the proposals, and the work they need to do. And they always clean up after they are done! Billy and Brian and Emerson were great yesterday. Highly recommend!
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By Worth W. on 07/25/17
(no comment)

By Bob W. on 07/23/17
We liked Billy very much . He arrived on time, offered helpful suggestions, was very pleasant, answered all our questions, was very neat and best of all did a good job installing our new faucet. We will definitely ask for Bolton to send him in the future..

By Joseph W. on 07/17/17
***** ** did a great job for me!

By gene k. on 07/12/17
***** ** was very thorough and helpful. He did a great job and positively followed through.

By Don P. on 07/06/17
Billy S. is a thorough and knowledgable plumber. We have counted on Bolton for electrical, plumbing and HVAC for nearly two decades.

By Brenda B. on 05/29/17
***** *. replaced / repaired an outside faucet on our house which had a leak. He was very professional, polite, and did an outstanding job. He is one of many reasons we have used Bolton Service for all of our Plumbing, Electrical, and HVAC needs for 30 years. Bolt...
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***** *. replaced / repaired an outside faucet on our house which had a leak. He was very professional, polite, and did an outstanding job. He is one of many reasons we have used Bolton Service for all of our Plumbing, Electrical, and HVAC needs for 30 years. Bolton always stands behind their work and goes the extra mile to help the customer.
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By Patricia A. on 05/25/17
Billy was courteous, knowledgeable and efficient. He wasted no time completing my repairs. I have used Bolton for years and have always had a good experience and great people performing great work.

By Ralph W. on 05/23/17
We had an issue with a leaking outdoor spigot and called Bolton on Friday morning around 8:30. Their Plumbing Technician, Billy S., was out by 11:15 and trouble shot the problem in about 5 minutes (line freeze over the winter). He immediately replaced the spigot ...
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We had an issue with a leaking outdoor spigot and called Bolton on Friday morning around 8:30. Their Plumbing Technician, Billy S., was out by 11:15 and trouble shot the problem in about 5 minutes (line freeze over the winter). He immediately replaced the spigot unit and was done within the hour. No more leaks and good to go! Fast, dependable service from Bolton, as always! Thanks Billy for your expertise and courteous service!
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By Amos B. on 05/09/17
Great Experience! Billy came out on the service call, showed up early and we discussed options for a major repair to restore water service to my home. After discussing options, he was prepared to get to work, keeping me informed along the way. He fixed the probl...
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Great Experience! Billy came out on the service call, showed up early and we discussed options for a major repair to restore water service to my home. After discussing options, he was prepared to get to work, keeping me informed along the way. He fixed the problem quickly, and let me know what options I should consider moving forward related to the fix. All around, great experience. I recommend them highly. Very pleased.
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By John M. on 04/20/17
Billy S provided excellent service! The diverter in our 40-year-old shower was broken. It couldn't be repaired but Billy implemented a workaround until we can remodel.

By Traciel R. on 04/11/17
My experience with Bolton service techs Billy S & Brian W was simply excellent. Billy & Brian did a great job; they were courteous, respectful and efficient. They were the ideal workers. I hope that Bolton sends me Billy S & Brian W whenever I have a plumbing job.
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