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By Lisa B. on 11/18/19
Billy Soares provided me with excellent service and explanation of billing information.

By Judith L. C. on 11/14/19
I will welcome Curtis S. back into my home every year to maintain my furnaces. Curtis is knowledgeable, hard working and thorough. He remembers the particulars of working in my house. He is a gentleman. I hope Bolton recognizes how fortunate they are to have C...
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I will welcome Curtis S. back into my home every year to maintain my furnaces. Curtis is knowledgeable, hard working and thorough. He remembers the particulars of working in my house. He is a gentleman. I hope Bolton recognizes how fortunate they are to have Curtis working for the company. Keep him at Bolton!
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By Amanda P. on 11/11/19
it just grayed out and stayed that way

By Carol K. on 11/08/19
Eric Grimes was an excellent repair technician who got my toilet working quickly. He also answered any questions I had plus he was a very pleasent person.

By Connie U. on 09/27/19
Reese did excellent service on both our boiler and A/C this week. He was very thorough and found issues that needed to be addressed on both, that our previous service company had missed...he spent extra time with me, showing me how to properly drain the boiler, and...
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Reese did excellent service on both our boiler and A/C this week. He was very thorough and found issues that needed to be addressed on both, that our previous service company had missed...he spent extra time with me, showing me how to properly drain the boiler, and understanding why it needed to be done in order to best maintain the unit. I would highly recommend Reese if you ever need service on your boiler or A/C unit..he is very knowledgable and professional! Bolton and Reese is who we will be using from now on! Many thanks!
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By Richard M. on 09/27/19
Curtis Snipes and his assistant who just serviced the two HVAC systems in my house are both excellent technicians.

By Deborah D. on 09/24/19
We have used Bolton for over 20 years. Curtis S. has been our technician and I find him to be extremely thorough, courteous and kind. He really understands his HVAC trade and does an outstanding job! I highly recommend Curtis and Bolton.

By Ken D. on 08/15/19
On a recent HVAC maintenance tune-up, Curtis Snipes personified competence, professionalism and customer service excellence throughout the visit! This ran from his call to advise he was on the way . . . to arriving right on time with tools in hand . . . to efficien...
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On a recent HVAC maintenance tune-up, Curtis Snipes personified competence, professionalism and customer service excellence throughout the visit! This ran from his call to advise he was on the way . . . to arriving right on time with tools in hand . . . to efficient, thorough work . . . along with pleasant, thoughtful explanation and endless patience to address countless questions. Would that this rating system had MORE THAN five stars -- for the performance by Curtis Snipes merits FAR MORE THAN FIVE STARS!!
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By John M. on 08/01/19
Once again Curtis Snipes did outstanding diagnosis and repair work for us. When a bearing went bad on the compressor fan motor and made a high squeal, I shut it off, called Bolton's after-hours message and requested Curtis. He came the next day first thing and in o...
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Once again Curtis Snipes did outstanding diagnosis and repair work for us. When a bearing went bad on the compressor fan motor and made a high squeal, I shut it off, called Bolton's after-hours message and requested Curtis. He came the next day first thing and in only half an hour tested all relevant electrical and mechanical circuits and parts related to the AC unit, then called in the order for a new fan motor. He returned the next day and put in the new motor and explained everything he had done, and why. He's a skilled electrician who knows how to work fast and, more rare, knows how to talk to people and explains technical things clearly. I always request him now for our hvac service. He is outstanding. I also commend Bolton on their great service scheduling secretaries. No menus, all people who answer, and very efficient.
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By John M. on 08/01/19
Curtis Snipes is a terrific technician for both AC and furnace service. Last summer he really saved us when he came to replace a pump on our ac when we were at the beach and we had a house-sitter. Our sitter had a tight schedule but Curtis was really flexible and f...
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Curtis Snipes is a terrific technician for both AC and furnace service. Last summer he really saved us when he came to replace a pump on our ac when we were at the beach and we had a house-sitter. Our sitter had a tight schedule but Curtis was really flexible and found a time when both could meet up and get it done before we returned. And now today, a summer later, he saved us from record high temperatures and no AC again by slotting us in as soon as he had a cancellation a full 6 hours earlier than we expected anyone to be available, and then by quickly and expertly diagnosing our problem as two blown 25 amp fuses and one bad capacitor in our 1987 Trane. It was fixed and cooling in less than half and hour after he arrived. He always calls before coming and is so polite. Best of all, he really knows his stuff and has the right parts stocked in his truck. And if you do diy like I do and want to really know what is wrong with anything hvac that isn't working,, he is willing to show you and explain just what he is doing Thank you Curtis!
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By Amy D. on 07/10/19
****** ** came out to help with our air conditioning. He was phenomenal. ****** was prompt, knowledgeable, and kind. He kept us up to date on each thing that he was doing and walked us through our options making sure that we understood everything. ****** has such a...
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****** ** came out to help with our air conditioning. He was phenomenal. ****** was prompt, knowledgeable, and kind. He kept us up to date on each thing that he was doing and walked us through our options making sure that we understood everything. ****** has such a great attitude - I am so grateful for his above and beyond level of customer care. *** **
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By Rick P. on 07/03/19
Good service, kept me informed, very pleasant and resolved the issue. As a bonus, was able to arrive earlier than planned.

By Kevin P. on 07/03/19
Eric did a great job! Very friendly, professional and fast!

By Caroline M. on 07/03/19
So impressed and happy with my service from Bolton today! The scheduler was very courteous and I was able to get a same day appointment. My service provider, Eric, called to verify 20 minutes before he arrived. Eric was able to not only fix the problem that I had r...
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So impressed and happy with my service from Bolton today! The scheduler was very courteous and I was able to get a same day appointment. My service provider, Eric, called to verify 20 minutes before he arrived. Eric was able to not only fix the problem that I had requested service for quickly and efficiently, he also discovered the reason for two other issues we have been having. So relieved that they are both something that can be fixed! Eric is very professional and knowledgeable about plumbing and HVAC, and was so considerate to always wear shoe covers in the house.
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By David A. on 06/25/19
Curtis was exceptional. Walked in the house and from the start was there to be efficient sand not waste time. He told me he likely knew the issue from the start and fixed it in a matter of time. He asked if we were interested in a service agreement with zero sellin...
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Curtis was exceptional. Walked in the house and from the start was there to be efficient sand not waste time. He told me he likely knew the issue from the start and fixed it in a matter of time. He asked if we were interested in a service agreement with zero selling and I said yes. He was done in less than 45 minutes. Thanks to Bolton Service and the staff, the house is once again cool.
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By Paula W. on 06/19/19
We have done business with Bolton for over 30 years. Excellent service. Thomas Bishop knows our new, state-of-the-art, but expensive, Eco-bee system inside and out. He put it in and can, and does, patiently explain to me intricacies of the system. Thomas is a hard...
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We have done business with Bolton for over 30 years. Excellent service. Thomas Bishop knows our new, state-of-the-art, but expensive, Eco-bee system inside and out. He put it in and can, and does, patiently explain to me intricacies of the system. Thomas is a hard-working, highly-skilled, kind, and respectful man. I trust him and enjoy working with him.
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By David N. on 06/02/19
Had a great experience with Bolton and Curtis Snipes. One of our A/C units stopped working in the middle of a heat wave and Curtis came, diagnosed the problem and solved it in 30 minutes.

By John M. on 05/30/19
Curtis Snipes is a terrific technician for both AC and furnace service. Last summer he really saved us when he came to replace a pump on our ac when we were at the beach and we had a house-sitter. Our sitter had a tight schedule but Curtis was really flexible and f...
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Curtis Snipes is a terrific technician for both AC and furnace service. Last summer he really saved us when he came to replace a pump on our ac when we were at the beach and we had a house-sitter. Our sitter had a tight schedule but Curtis was really flexible and found a time when both could meet up and get it done before we returned. And now today, a summer later, he saved us from record high temperatures and no AC again by slotting us in as soon as he had a cancellation a full 6 hours earlier than we expected anyone to be available, and then by quickly and expertly diagnosing our problem as two blown 25 amp fuses and one bad capacitor in our 1987 Trane. It was fixed and cooling in less than half and hour after he arrived. He always calls before coming and is so polite. Best of all, he really knows his stuff and has the right parts stocked in his truck. And if you do diy like I do and want to really know what is wrong with anything hvac that isn't working,, he is willing to show you and explain just what he is doing Thank you Curtis!
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By Kat H. on 05/30/19
I've used Bolton Service for my A/C maintenance & Electrical since I bought my house in 2009. Everyone who has come out is kind and honest. But, Curtis Snipes, is one my favorite AC techs! He's professional, kind, and not about pressure salesmanship. The best!

By James K. on 05/24/19
Bolton service has maintained my heating and air conditioning services for more than 10 years now and I couldn't ask for better service. This week two of their technicians, ****** and **** replaced a leaking condenser coil in one of the units and I was very pleased...
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Bolton service has maintained my heating and air conditioning services for more than 10 years now and I couldn't ask for better service. This week two of their technicians, ****** and **** replaced a leaking condenser coil in one of the units and I was very pleased with their service. The work was done when promised and at the price quoted. These technicians are very courteous, do a great job and really represent a great service company well. Just what I expected from Bolton Service.
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Select any employee to see all their reviews.

Curtis S
20 Years
Rating:
45 total reviews!
Bill S
10 Years
Rating:
26 total reviews!
Billy S
Rating:
(20 total reviews)
Eric G
1 Year
Rating:
(11 total reviews)
Jordan P
5 Years
Rating:
(5 total reviews)
Jeff W
Rating:
(5 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Bolton Service has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Bill S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
26 total reviews
Bill is from Long Island NY. He came to North Carolina after earning his BS in Animal Science from the University of Maryland. Bill spent 20 years working with Poultry house heating and ventilation. He is schooled in Heating & A/c and also enrolled at Wake Tech and Refining his Expert Knowledge
By Stan B. on 04/04/19
Bill S. and Jeff arrived as scheduled and promptly set about their respective tasks. They were knowledgeable, friendly, and highly professional. Bill had serviced our house before and was familiar with some unusual characteristics which made their assignments...
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Bill S. and Jeff arrived as scheduled and promptly set about their respective tasks. They were knowledgeable, friendly, and highly professional. Bill had serviced our house before and was familiar with some unusual characteristics which made their assignments and our needs mesh well. Jeff is highly trained in h vac work and performed flawlessly. I highly recommend Bolton Service to anyone seeking a customer service oriented company. The company installed our system several year ago and serviced it since. S. C. Broadway
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By Julie C. on 01/25/19
Bolton Construction and Service, LLC to the rescue...again! Bolton Construction and Service is most reliable to fully fix anything(plumbing, HVAC and electrical) for older home.

By ELAINE C. on 11/23/18
Bill is a totally professional person who knows everything about furnaces and always answers any questions I have. I count on him and Bolton to keep my furnaces working. Excellent work.

By Jo Anna Q. on 07/29/18
Excellent

By Rick L. on 07/12/18
We have been with Bolton Service going on 20 years, and some Technicians are good and some are just ok, but Bill S. is GREAT , he always goes beyond what any other Technician has ever done in the past. Bill always explains things and the last time he was able to fi...
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We have been with Bolton Service going on 20 years, and some Technicians are good and some are just ok, but Bill S. is GREAT , he always goes beyond what any other Technician has ever done in the past. Bill always explains things and the last time he was able to find a problem and fix it before it broke and would have caused more money and headaches. I would like to have Bill S. as my PM Technician from here on. Bill has a great work ethic and it seems like that is becoming more rare today.
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By Rich L. on 07/12/18
We have been using BOLTON HVAC SERVICE now going on 20 years. Some Technicians have been good others ok, and a couple not very good at all. Bill Stewart has been our PM Tech. for the last 3 visit’s and he is Great! He takes his time , he is very thorough and alwa...
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We have been using BOLTON HVAC SERVICE now going on 20 years. Some Technicians have been good others ok, and a couple not very good at all. Bill Stewart has been our PM Tech. for the last 3 visit’s and he is Great! He takes his time , he is very thorough and always goes the extra mile. Bill also explains things and has caught one problem that he was able to fix before it broke. I would prefer to have Bill as my HVAC TECH. On going.
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By Theoni E. on 07/06/18
Bill Stuart with Bolton Services provided excellent service. Fixed my air handling unit and inspected the rest of the HVAC system for any other issues. Provided excellent and friendly customer service. Bolton is an excellent company and always great to work with

By Edward P. on 05/31/18
Very good and fast service.

By Jeff H. on 05/31/18
Bill is excellent! Friendly & thorough!

By Charlynn on 05/30/18
Bill Stuart with Bolton Construction is punctual, professional and courteous. I would recommend Bolton for any of your service needs.

By James K. on 05/08/18
For about 10 years I have had a service contract with Bolton Construction Service. One of my cooling units is 13 years old and the other is 22 years old. The heating units are also over 10 years old and with their annual service all 4 units continue to operate as...
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For about 10 years I have had a service contract with Bolton Construction Service. One of my cooling units is 13 years old and the other is 22 years old. The heating units are also over 10 years old and with their annual service all 4 units continue to operate as new. Their technicians are well trained and courteous and will not try to sell something you don't need. About 5 years ago I had an emergency plumbing problem on a hot summer weekend and their technician was here within an hour after I called and fixed the problem. Providing great service at a reasonable price has kept them in business 93 years.
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By Jim C. on 05/05/18
I was away when Bill came. He did the work fine and left a message. Thank you. Jim Clark

By Jim K. on 05/02/18
For about 10 years I have had a service contract with Bolton Construction Service. One of my cooling units is 13 years old and the other is 22 years old. The heating units are also over 10 years old and with their annual service all 4 units continue to operate as n...
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For about 10 years I have had a service contract with Bolton Construction Service. One of my cooling units is 13 years old and the other is 22 years old. The heating units are also over 10 years old and with their annual service all 4 units continue to operate as new. Their technicians are well trained and courteous and will not try to sell something you don't need. About 5 years ago I had an emergency plumbing problem on a hot summer weekend and their technician was here within an hour after I called and fixed the problem. Providing great service at a reasonable price has kept them in business 93 years.
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By Brenda B. on 04/24/18
All of Bolton's service technicians, including **** ******, always do a great job!!

By Don J. on 04/23/18
I have been working with Bolton for several years in the ongoing service repair and replacement of various parts of my HVAC system at my home. this includes the heating and cooling, the ducting and hot water heater. Each service has been complete, well done with fa...
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I have been working with Bolton for several years in the ongoing service repair and replacement of various parts of my HVAC system at my home. this includes the heating and cooling, the ducting and hot water heater. Each service has been complete, well done with fair pricing. I get quotes. The latest job was to replace the induction motor in the furnace. I had been advised two years in advance that it was showing wear. The job was done quickly (before failure), and works great. Thank you, *** *******
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By Mark F. on 04/21/18
I have used Bolton Service for over 15 years for all of my heating, plumbing, and electrical systems. They are always professional, reliable and care most about their customers. My recent air conditioning maintenance with **** * the technician was excellent. **** f...
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I have used Bolton Service for over 15 years for all of my heating, plumbing, and electrical systems. They are always professional, reliable and care most about their customers. My recent air conditioning maintenance with **** * the technician was excellent. **** found a preventive maintenance concern with a motor capacitor and made it easy for me to understand the issue and risk of not replacing. I had him replace the capacitor to prevent a future more serious issue. The entire fix was done in a timely manner and within the estimate he provided. I would recommend using Bolton Service for all your needs.
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By Carol Z. on 04/10/18
**** ****** serviced our units today. He did an excellent job. He was very polite and answered all questions I asked. He is very knowledgeful and presents a good face for your company.

By Mark K. on 03/26/18
Had service performed on furnace and air conditioner. Service needs were quickly diagnosed, work was done quickly and efficiently. I am very happy with the level of the work done.

By Yvette H. on 03/23/18
Bill Stuart if Bolton Construction came to replace a damper. He was personable, informative, and efficient. I had some general questions and he gave me quick and concise answers. I am happy with the service. I would recommend this company and this service pro.

By JS W. on 03/01/18
Super service...just like the old days. This company, especially Bill, is professional, reliable, knowledgable, and cordial. When you have people in your home, you want them you want to trust them...I do with this company. Thanks Bolton!
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