For about 10 years I have had a service contract with Bolton Construction Service. One of my cooling units is 13 years old and the other is 22 years old. The heating units are also over 10 years old and with their annual service all 4 units continue to operate as new. Their technicians are well trained and courteous and will not try to sell something you don't need. About 5 years ago I had an emergency plumbing problem on a hot summer weekend and their technician was here within an hour after I called and fixed the problem. Providing great service at a reasonable price has kept them in business 93 years.
(View Less)

Bolton is the only HVAC company that we have ever used in over 31 years of living in Raleigh. We have installed many systems and keep a maintenance agreement with them. Jerry is knowledgeable, friendly, reliable, hardworking, and respectful. His staff all have the same high standards. They know what they’re doing and won’t leave before the problem is solved. Camden is dear to us.
(View Less)

I had my two (2) heat pump units serviced by Curtis today and he was great. He immediately informed me he was washing out the units and cleaning them which was a first. He spent valuable time cleaning the units. He performed the maintenance with details and tested all of the units. I was really impressed with his customer service attention. I would highly recommend his service to other current or new Bolton Customers.
(View Less)

Bolton is great, but in this instance they proved they stand behind their work when a previous service trip failed to resolve our HVAC issue. Camden came out very shortly after Bolton was notified that we continued to have an issue. He very quickly diagnosed the problem, and efficiently corrected. He then contacted his supervisor who quickly agreed that we would not be charged for the return trip. We are very pleased with Boltons' work and their staff.
(View Less)

Eric and Jordan were clean and polite. Eric did most of talking and listening to my issues with old plumbing in need of repair. Gentlemen were knowledgeable and worked steadily to repair and replace plumbing as needed. They were not pushy and arrogant. If I have future issues, I would welcome these Bolton staff again.
(View Less)

I have a HVAC service agreement with Bolton. Curtis came out with his very pleasant disposition on a very hot day. He explained what he was doing every step of the way. He asked every question and was very informative. He even cleared some weeds that was behind the unit and got rid of a snake. Now, that's some kind of service! He informed me that my capacitors were not doing what they're supposed to do at the rate they're supposed to do it. He explained exactly what all that meant. I got new ones. I didn't feel any pressure to purchase. I knew they were the original ones for the unit. All and all, I had a very good experience with this company and their representatives.
(View Less)

I used Bolton to replace a damper. At that time I purchased a service agreement. I was very pleased with the person that installed the damper. Bolton contacted me to set up my appointment for service. When I called back, making the appointment was very easy. The person that came was thorough, informative, friendly and professional. He tested my capacitors and they were not doing what they were supposed to do. He did not know they were original to the equipment. I purchased new ones that he installed promptly. I have nothing bad to say about this company or their employees.
(View Less)