Bolton Construction was there with us through a renovation several years ago. They were prompt, courteous, professional and knew what they were doing. Naturally when we moved into a new place, we called on them again to be our "go to" company for plumbing, heating and air. Again, we couldn't have been happier with everything they did. The serviceman explained very clearly to us what was happening and what needed to be fixed - no game playing. Anyone needing some work done or wanting a yearly service contract on their units, don't hesitate to call Bolton; you won't be disappointed.
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Being comfortable with a business is imperative. I called from Texas, for my mom in NC, and was able to get an appointment the next day! From the initial contact with Valarie to the electrician, ******, completing the job, it was smoother than most transactions. I can not say enough great things about them!
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Our experience with Bolton Services has been great from start (purchase of my Trane HVAC package unit 13 years ago) to recently, when we started having some issues with the unit. The unit is 13 years old and in relatively good condition. But recently, we lost heat and the problem with the unit was not readily identifiable. In the end, the technician Curtis, stuck with it and got us back up and running. The experience was very trying, as we did not have heat in a cold spell, but Valerie in the office, was fantastic in getting technicians to our home quickly. Initially, the technician Thomas, who came out first, was very knowledgeable and was able to get us up and running, but the problem was complex and needed other sets of eyes to help id the problem. Jerry, a supervisor, also came out with Curtis, on the second day, and it was really appreciated and reassuring that Bolton was going to solve this problem, which Curtis did. Curtis is a star in my book. I would recommend Bolton without any hesitation.
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Curtis with Bolton was on time and did a thorough check of our home HVAC, 2 units, found three pieces that required replacement and explained what he did. He was very friendly and pleasant. I told him to tell Bolton that we will gladly welcome him back. We have been with Bolton slmalm 25 years. They have handled plumbing and HVAC work. We have recommended them to several people, some of whom are using them.
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Curtis is always very prompt and thorough when servicing my heating system. He performed my routine inspection in November. He also happened to be the on-call tech earlier this month when my system failed to restart after a power outage. I appreciated him arriving so quickly and correcting the issue.
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Curtis was very timely for the appointment. He was professional, friendly, and communicated everything he did. Bolton Service also was punctual in setting up the maintenance appointment and ensuring it took place. Very happy with Bolton Service and Curtis. I recommend them for home hvac
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Jeff and Alex came on time and started working immediately. Thomas jointed them later in the morning. Yesterday was very cold and I felt bad that they had to work outside in that cold weather for most of the day. But they did not mind or complain, were very nice and concentrated on what they were doing. We very much appreciate their work quality, skills and professionalism. Jeff answered all the questions we had. I am glad that I chose Bolton for this project
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