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By Johnston J. on 09/16/19
I needed a replacement for a leaking 28 year old water heater. I called Blue Planet Plumbing and they were able to send a plumber that same afternoon. Carl was superior in all respects, efficient, careful of the surroundings, and did precise work. He removed the...
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I needed a replacement for a leaking 28 year old water heater. I called Blue Planet Plumbing and they were able to send a plumber that same afternoon. Carl was superior in all respects, efficient, careful of the surroundings, and did precise work. He removed the old heater, installed an A.O. Smith Pro-Line Model ENT-50 120 tall electric heater, an expansion tank, shut off valve, and also a pressure regulator for the entire house water supply (this was extra but we knew we needed it). Labor cost was reasonable, cost of the heater itself was more than I expected. Overall I give Carl and the phone contact person (Terri??) the highest marks and would not hesitate to do business with them again. Blue Planet Plumbing has good communication with its customers.
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By Diane Allen B. on 09/11/19
To impress my husband takes a lot!!! So With that being said we give Blue Planet Plumbing 10!!!! Very professional thanks for your patience and professionalism!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

By Independent Labs WNCIL W. on 09/09/19
These guys are so nice to work with. They keep you updated about your appointment by text, arrive on time and always do a great job. We will use them again!

By Kashdin C. on 09/06/19
Excellent professional service

By Swinnerton P. on 09/05/19
Blue Planet was professional from start to finish. Carl was pleasant, thorough and competent. He went above and beyond and had a wealth of experience, which I so appreciated. I am so pleased! I would recommend Blue Planet for sure. Thank you!

By Kylie B. on 09/02/19
The team at Blue Planet Plumbing is always timely and professional. We've used them for two home repairs and both experiences were exceptional. Will continue to use them for all of our plumbing needs.

By Richard H. on 08/31/19
excellent service - I have used them three times - each time he gave full explanation of what was done - thoroughly cleaned up when done. very satisfied

By Rich W. on 08/29/19
Blue Planet is very thorough, efficient, cost-effective and friendly. We have used this company repeatedly in the last 18 months and are always happy with the results.

By Marty P. on 08/29/19
Conscientious, professional service. Quick initial response, accurate diagnosis and clear options for resolution of problems. Thank you Carl and Blue Planet Plumbing for restoring our infrastructure to "like new" !

By Candee B. on 08/25/19
As usual, excellent customer service and trustworthy work.

By Morgan E. on 08/16/19
Very friendly staff! Showed up on time and provided quick and easy service that was above and beyond what was expected

By Winner M. on 08/15/19
This is a very good plumbing service. I was so impressed with Carl that I would highly recommend him to anyone. He not only did a terrific job; he explained everything that he did. I will use this service anytime that I need a plumber. They are not only reasonable;...
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This is a very good plumbing service. I was so impressed with Carl that I would highly recommend him to anyone. He not only did a terrific job; he explained everything that he did. I will use this service anytime that I need a plumber. They are not only reasonable; they are quality. The quality is most important. ****************************
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By Gwyn R. on 08/14/19
These people are fabulous. Great service and knowledgable; friendly and extremely professional. Will definitely recommend to my friends!

By Gwyn R. on 08/13/19
I've used several plumbing companies, and my only regret in that I didn't know about Blue Planet from the beginning. Best people ever. Professional, knowledgeable, gave great advice, and tackled one issue after the other. I would recommend these folks to everyone.

By William Dupuis P. on 08/13/19
Great service and friendly, knowledgeable plumbers!

By Richard H. on 08/10/19
Excellent service from the office and very satisfied by the work done by the service rep - he was very knowledgable and professional - he identified a problem I wasn't aware of - this is the second time I have used them - I will recommend them to friends.

By Richard H. on 08/10/19
Excellent service - the office was very helpful planning the appointment - the service pro - did a great job and identified mold problems that I wasnt aware of - Blue Planet is very professional and provides great service.

By Josh S. on 08/08/19
Blue Planet Plumbing was very professional and knowledgeable. They gave me several options on how to solve my plumbing issue. These guys really know what they are doing. They were very clean and organized. They were in and out and fixed my issue in no time. I would...
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Blue Planet Plumbing was very professional and knowledgeable. They gave me several options on how to solve my plumbing issue. These guys really know what they are doing. They were very clean and organized. They were in and out and fixed my issue in no time. I would highly recommend them to anyone with plumbing issues!
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By Josh S. on 08/08/19
Blue Planet Plumbing was very professional and knowledgeable. They gave me several options on how to solve my plumbing issue. These guys really know what they are doing. They were very clean and organized. They were in and out and fixed my issue in no time. I would...
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Blue Planet Plumbing was very professional and knowledgeable. They gave me several options on how to solve my plumbing issue. These guys really know what they are doing. They were very clean and organized. They were in and out and fixed my issue in no time. I would highly recommend them to anyone with plumbing issues!
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By Reid C. on 08/01/19
Please see my posted review.
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828.423.6289

Select any employee to see all their reviews.

Matthew W
Rating:
83 total reviews!
Georg E
Rating:
38 total reviews!
Tori S
Customer Service Rep.
Rating:
(124 total reviews)
Katti S
Customer Service Rep.
Rating:
(42 total reviews)
Carl D
20 Years
Rating:
(38 total reviews)
Pablo T
Rating:
(27 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Blue Planet Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Blue Planet Plumbing. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Georg E has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
38 total reviews
Georg has been plumbing for 24 years and is an unlimited license holder in the state of North Carolina in the field of Plumbing and Gas piping. Georg has been employed with Blue planet plumbing since 2002.
By Josh S. on 08/08/19
Blue Planet Plumbing was very professional and knowledgeable. They gave me several options on how to solve my plumbing issue. These guys really know what they are doing. They were very clean and organized. They were in and out and fixed my issue in no time. I would...
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Blue Planet Plumbing was very professional and knowledgeable. They gave me several options on how to solve my plumbing issue. These guys really know what they are doing. They were very clean and organized. They were in and out and fixed my issue in no time. I would highly recommend them to anyone with plumbing issues!
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By Josh S. on 08/08/19
Blue Planet Plumbing was very professional and knowledgeable. They gave me several options on how to solve my plumbing issue. These guys really know what they are doing. They were very clean and organized. They were in and out and fixed my issue in no time. I would...
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Blue Planet Plumbing was very professional and knowledgeable. They gave me several options on how to solve my plumbing issue. These guys really know what they are doing. They were very clean and organized. They were in and out and fixed my issue in no time. I would highly recommend them to anyone with plumbing issues!
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By Lauri T. on 06/24/19
If you are looking for a great plumber in Asheville - you found them! Georg and his team are the most professional bunch you will ever come across. Not once did I question my decision to use them. They explain everything they see in simple English and they are very...
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If you are looking for a great plumber in Asheville - you found them! Georg and his team are the most professional bunch you will ever come across. Not once did I question my decision to use them. They explain everything they see in simple English and they are very careful not to leave a mess. They even told me that I didn't need to replace my water heater.... it just needed a simple adjustment and 1 new part.
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By Nathan G. on 06/04/19
Blue Planet rocks! We always have a great experience with them. Awesome customer service, very professional and knowledgeable. We will continue to use them for any plumbing services!

By Andrea B. on 06/01/19
Thank you for making a stressful situation pleasant to repair and pointing out other issues and fixing that. I could tell George takes pride in his work and company.

By Andrea B. on 05/31/19
They where able to come for the repair I needed the next business day. Came on time, did a through inspection of the issue and gave me several options and pricing. Exceptional work all around. Took time to explain the issues and answered all my questions. Did a com...
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They where able to come for the repair I needed the next business day. Came on time, did a through inspection of the issue and gave me several options and pricing. Exceptional work all around. Took time to explain the issues and answered all my questions. Did a complementary house check up which found several items that I would have never known might cause major issues. Great company with good work ethic and values.
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By Masiques G. on 05/20/19
Best plumbers ever!!! Highly skilled professional team from beginning to end, with excellent communications throughout the entire process. They had to do several bathroom and kitchen installations in an older home we just bought. The team was very considerate and s...
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Best plumbers ever!!! Highly skilled professional team from beginning to end, with excellent communications throughout the entire process. They had to do several bathroom and kitchen installations in an older home we just bought. The team was very considerate and skillful, they did a great job, and left the place better than when they arrived, as they took all the old stuff with them, and all the packaging of the new items! We greatly appreciated the estimate with clear pictures and details of the work that had to be done; and the cost was just as quoted. The entire process was a pleasure, and the work EXCELLENT... We highly recommend them!!! Thank you, Blue Planet Plumbing Team, well done!!!
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By Tom C. on 05/17/19
George and his team did a great job. They were on time, on budget, clean and very respectful. Excellent communication throughout the entire process, George makes great suggestions that I wish our renovation plumber had made. I highly recommend the whole team.

By Timothy S. on 05/14/19
George, Kattie and Torri are awesome to work with and have taken care of numerous plumbing issues for us. Prompt, friendly service, would highly recommend to friends and family.

By Shannon L. on 05/03/19
Thank you for providing excellent service and professionalism!

By Shannon L. on 05/03/19
Great customer service and professionalism! We will definitely use and recommend this company!

By Roberta B. on 04/24/19
no comment

By Erwin S. on 04/17/19
My son had a water leak and it was flooding his basement. After calling around 8 plumbers and them not being able to help us, Blue Planet was able to get there within a couple of hours . They stayed after hours and repaired the leak to get the water back on tha...
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My son had a water leak and it was flooding his basement. After calling around 8 plumbers and them not being able to help us, Blue Planet was able to get there within a couple of hours . They stayed after hours and repaired the leak to get the water back on that night. They gave us a couple of proposals for the problem, were very professional, and explained everything. They also went the extra mile and found a couple of other items that needed attention to avoid bad problems. This was a very positive and different experience then we have ever had with plumbers. They will be used in the future for all our families needs and we will recommend them to everyone!
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By Hair M. on 03/29/19
I don't live near NC but Georg was still nice enough to answer a couple of questions I had about PEX connections. I'm finishing my basement and I didn't want to have leaky valves. Thanks Georg!

By Betsy W. on 09/11/18
Even Siri has no answer for why plumbing crises always seem to crop up on weekends. I am so grateful that Georg returned my Saturday and Sunday calls immediately, listened to my concerns, and helped me determine that the mountain was a molehill that could wait unti...
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Even Siri has no answer for why plumbing crises always seem to crop up on weekends. I am so grateful that Georg returned my Saturday and Sunday calls immediately, listened to my concerns, and helped me determine that the mountain was a molehill that could wait until Monday. Both times he stressed over and over that he would be HAPPY to come out no matter the day or time, but he also answered my questions completely (treating me like an intelligent human) so that I felt entirely comfortable waiting until a more convenient time for both of us. Great service, great people. Thanks so much.
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By Betsy W. on 09/11/18
Georg and Blue Planet Plumbing are my new best friends. I especially appreciate Georg's willingness to call me promptly over the weekend – twice – to listen to my concerns and help me determine whether my issue was an emergency that necessitated a late-night we...
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Georg and Blue Planet Plumbing are my new best friends. I especially appreciate Georg's willingness to call me promptly over the weekend – twice – to listen to my concerns and help me determine whether my issue was an emergency that necessitated a late-night weekend visit (it wasn’t) and whether it could wait until Monday morning (it could). It’s all fixed up now, no more scary pressure releases leaking out of my water heater, and with the added bonus of lead-free drinking water. Thank you for your prompt call-backs over the weekend. Thanks especially for treating me as if I have a brain (I do) and like someone with a right to prompt, excellent service.
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By Rob C. on 08/27/18
We had them replace a faucet in our shower which had broken. We had were some issues with the installation but the owner, Georg Efird, responded in person to our review comments, came out to our house to rectify the situation and made sure we were totally satisfied...
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We had them replace a faucet in our shower which had broken. We had were some issues with the installation but the owner, Georg Efird, responded in person to our review comments, came out to our house to rectify the situation and made sure we were totally satisfied. He also refunded us the labor portion of the bill. Can't ask for better than that! Initially, we were not aware that Georg had responded via Google, so any delay in rectifying the situation was not of his making. We're happy with the work and would recommend Blue PLanet Plumbing. Going forward, I would recommend Blue PLanet Plumbing.
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By Julie R. on 04/17/18
The entire staff is efficient, knowledgeable and courteous. Katie in the office is quick to respond. Georg and Matthew worked together to solve my problem. Thank you!

By Cheri R. on 02/22/18
If I could give them a 10 I would. It's rare that you find a company that is so professional and also easy to work with. We had a sewer line back up in our newly renovated home just as we were about to rent it out. To add to the problem, the line ran under our b...
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If I could give them a 10 I would. It's rare that you find a company that is so professional and also easy to work with. We had a sewer line back up in our newly renovated home just as we were about to rent it out. To add to the problem, the line ran under our brand new driveway! We got estimates and information from several companies, and while Blue Planet was not the cheapest (nor the most expensive), they were the most comprehensive and knowledgeable. They spent time on the phone (we are out of state) with the licensed plumber, Richard, and the owner, Georg, giving detailed information to us as to why they thought their method would work. They also went out to our property three times before being hired. They pulled permits quickly, showed up on time and did the job in the most efficient and expert manner. This was all followed by many photos of them at work and back up videos showing the damage and repair. They are the definition of a professional expert company to work with. 10 stars.
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By Neo Burrito Z. on 02/14/18
ok these guys seem to be pretty on point. works looks really good in the end kinda like artwork. good communication skills and generally delivering a little more than promised.
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